Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

TaxCaddy vs MyBlock

TaxCaddy 4.5★ · Free to download 60
Winner MyBlock
MyBlock 4.6★ · Free to download 55

MyBlock is generally better for direct tax filing with a wider range of services, despite its significant recent issues, while TaxCaddy is primarily a document collection and communication tool for those working with a CPA.

Full reviews: TaxCaddy · MyBlock

MyBlock, despite recent negative reviews, offers a more comprehensive tax filing experience with professional support options. TaxCaddy, while praised for its ease of document upload and CPA communication, struggles with technical bugs and limited direct tax filing features.

Head to head

Features & Functionality tieR2R4R7R14
TaxCaddy TaxCaddy is designed for document collection and communication with a CPA, with users appreciating its ability to organize tax documents and facilitate interaction with their tax preparer R2R14R17R23. However, it has significant limitations, such as difficulty with automatic downloads due to MFA, inability to upload directly from financial institutions, and restricted file types R4R7. Users also report issues with smart links failing frequently and the app not displaying tax returns or invoices .
MyBlock MyBlock aims to be a full-service tax filing app, offering direct filing, expert review, and payment options . However, many users report critical functionality issues, including broken links for 'learn more' or 'print return' R90, inability to add or edit documents after starting , and problems with W2 picture verification . There are also complaints about the app forcing users to a web browser for basic functions and even filing taxes prematurely without completion or review .
Ease of Use & User Interface edge: TaxCaddyR5R6R8R10
TaxCaddy TaxCaddy receives mixed reviews on ease of use. Some users find it fast, simple, and easy to learn R5R14. The camera feature for uploading documents is particularly praised R23. However, a significant number of users describe the app as not intuitive, clumsy, difficult to navigate, and poorly designed R6R10. Issues include the app defaulting to the wrong tax year R8 and difficulty locating entries or reviewing information .
MyBlock MyBlock users frequently report a frustrating and unintuitive user experience. Common complaints include the app constantly logging users out or requiring repeated verification , links not working , and difficulty navigating or editing entries . Some find the interface unintuitive and report UI items rendering outside the screen .
Reliability & Performance tieR3R8R9R16
TaxCaddy TaxCaddy is plagued by numerous bugs and stability issues. Users report the app crashing unexpectedly, freezing, getting stuck, and timing out during uploads R3R8R9R16. Login issues, including problems with password setup and verification codes, are also noted R16. Some documents are reported lost or not visible to accountants after upload R3.
MyBlock MyBlock also suffers from significant reliability problems. The app frequently crashes, fails to load, or freezes . Login issues are rampant, with users unable to log in, receive verification codes, or use FaceID . There are reports of system errors preventing tax acceptance and even generating incorrect tax values .
Price & Value edge: TaxCaddyR14R17R23R64
TaxCaddy TaxCaddy is free to download and primarily serves as a tool to facilitate interaction with a CPA. Users find it helpful for organizing documents for their tax preparer R14R17R23. There are no direct complaints about the app's cost, as its value is tied to its utility in working with a professional.
MyBlock MyBlock is free to download but users frequently complain about unexpected costs and hidden fees. Many report being charged high fees for filing, even for simple returns R75R90R94. There are accusations of deceptive practices, such as forcing users to pay for a tax pro after starting a self-file R80R94 or charging to access their own tax returns R64. Some users feel forced into paid editions to resolve system errors .
Customer Support tieR18R50R80R85
TaxCaddy TaxCaddy's customer support is widely criticized. Users report help numbers not working, live chat disappearing, and limited, inaccurate responses with no resolution R18R50. One user noted that the app provides no way to send feedback or report bugs R18.
MyBlock MyBlock's customer support also receives overwhelmingly negative feedback. Users describe tech support as terrible, unhelpful, and unresponsive R80R85. Issues include support staff being unable to assist with glitches, providing false information, or not following up on escalated issues R80R85.
Pick TaxCaddy if

You primarily need a secure and organized way to collect and send tax documents to your CPA R2R14R17. You value an app that is generally easy for document uploads via camera R23 and don't mind its limitations as a direct filing tool.

Pick MyBlock if

You are looking for a comprehensive tax filing solution, potentially with access to tax professionals, and are willing to navigate significant app bugs and potential hidden costs . You've used H&R Block services before and want to maintain continuity .

Evidence note: MyBlock has a significantly higher number of ratings and a slightly higher lifetime average, but recent reviews are heavily skewed negative, indicating a decline in user experience. TaxCaddy's reviews are more mixed, with a consistent pattern of both praise for its core function and frustration with bugs.

Frequently asked

Is TaxCaddy good for direct tax filing?
No, TaxCaddy is primarily designed as a communication and document collection platform for users working with a CPA, not for direct tax filing R14R17R33.
Does MyBlock have hidden fees?
Many MyBlock users report unexpected charges and feel forced into paying for services, with some stating they had to pay over $200 even after discounts, or were charged to access their own tax returns R64R75R90R94.
Which app is more reliable?
Both apps suffer from significant reliability issues, with users reporting frequent crashes, freezing, and login problems in both TaxCaddy R9R16R32R40 and MyBlock .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] TaxCaddy 5/5 · US Phone optimized: Clear, communication platform
  2. [R4] TaxCaddy 1/5 · US Awful Software: My financial advisor wants me to use this but so far it’s unusable. I can’t find a major institution like fidelity and the autofill passwords function doesn’t work. Very frustrating.
  3. [R7] TaxCaddy 1/5 · US Won’t work with MFA: The automatic download feature won’t work due to MFA. Also you can’t upload documents directly from financial institutions. The documents must be externally downloaded then uploaded to TaxCaddy.
  4. [R14] TaxCaddy 5/5 · US Tax Caddy, I was skeptical at first: My accountant emailed the request to download the mobile app for TaxCaddy to help me organize my taxes on time to file April 15. I was skeptical at first, but after using it just a few times, and for a few hours I found it immensely helpful, easy to learn, and apparently, quite confidential and encrypted. I’m not the greatest record keeper, but with prompts f
  5. [R5] TaxCaddy 5/5 · US Thank you: Fast and simple.
  6. [R6] TaxCaddy 3/5 · US Ease of Use: I do not think this program is intuitive
  7. [R8] TaxCaddy 4/5 · US Pretty good: It keeps opening to tax year 2022, so each time I have to remember to change to the current year. Then when looking at documents I uploaded, it gets stuck and there is no way to go back and see the document list. Which is a challenge if I may have accidentally uploaded the same doc twice, or failed to upload one.
  8. [R10] TaxCaddy 1/5 · US Don’t like: Takes too much time and the app is clumsy
  9. [R3] TaxCaddy 3/5 · US Uploaded material lost before saved.: I was uploading multiple documents by photos and when updating the tax year, the uploaded material “vanished,” going to the bottom of my iPad screen. I am unable to retrieve it. Help!
  10. [R9] TaxCaddy 3/5 · US Still buggy after all these years…..: While better than a couple of years ago, this thing still crashes unexpectedly, does not play well with financial companies (banks, brokerages) and freezes when least expected. Hoping that the powers that be will continue working on it as this could be awesome if it worked like expected.
  11. [R16] TaxCaddy 1/5 · US Bugs: Many bugs logging in. Tech support is not helping much.
  12. [R17] TaxCaddy 5/5 · US Great for working my CPA and a good way to pay IRS: O am finding the app and the service it represents to be very useful. Makes tax season much less hectic.
  13. [R23] TaxCaddy 5/5 · US So easy: This is the first time I have ever used a tax preparation software. I usually keep all my paper documents in a drawer somewhere and drop them off at my CPA's office in an envelope. It has just been more simple FOR ME, not having to learn anything new. But Tax Caddy is so so much easier than the previous software my Tax office used because I can upload all my files digitally right from my
  14. [R64] MyBlock 1/5 · US Racket: Trying to charge me to access my own tax returns
  15. [R18] TaxCaddy 3/5 · US Buggy: Better than what my CPA previously used, but buggy. The app “live chat” doesn’t work (sent messages just disappear). I tried to add a payment account and TaxCaddy sent the verification deposits but lost the record of the bank account so there was nowhere to enter the amounts later. And I couldn’t find anywhere to send this feedback / report bugs to TaxCaddy, hence the review (maybe they rea
  16. [R50] TaxCaddy 1/5 · US Poor customer support: The help numbers DONOT work. Messages and chats are very limited, inaccurate responses and no resolution
  17. [R80] MyBlock 1/5 · US Horrible: First year filing online with H&R and I’d just like to say I’m never doing it again. I don’t have the money to hire a tax professional but there’s no way to downgrade to file yourself if you accidentally upgrade, the site tells you to call and the bot is useless and gives you false information. I called my local H&R Block and they have no idea how to do anything either! I’m tight on time
  18. [R85] MyBlock 1/5 · US Nimrod: I went into this experience hoping to get some assistance with my 2024 taxes done. The man named Don in the Hawaiian shirt wasn’t able to assist me in any way what so ever. Don was only able to refer me to phone numbers that ultimately lead me nowhere. Don seems too be only able to make light of a situation that to others can be a stressful situation. Dons’ repetitive and undesired jokes m
  19. [R33] TaxCaddy 3/5 · US TaxCaddy App: Ok but I don’t see where you are able to submit your completed information to accountant to prepare actual tax return.
  20. [R75] MyBlock 1/5 · US Cost to much to file: Had to pay 222 dollars even after a 50 dollar discount
  21. [R90] MyBlock 2/5 · US Broken links: The app is decent but every green link does absolutely nothing when you click it. It has made my tax experience significantly longer than it needed to be because I have to go out of my way to go research what something means instead of just simply clicking the link that is supposed to help but doesn’t even open a page. It also forced me to pay $100 to review my investment forms but a
  22. [R94] MyBlock 1/5 · US Do not use: I tried to file without paying for a tax pro, and my taxes hadn’t even been submitted. The only time they submitted them is when I paid an extra 97.00 for a tax pro. I will never be using H&R Block again. They said TurboTax is way better. If I could give negative stars I would. It’s like they’re forcing you to spend your money.
  23. [R32] TaxCaddy 5/5 · US System Locks Up: Working on an iPad the system frequently locks up. Closing the app seems to be the only way to get out of the lock up.
  24. [R40] TaxCaddy 2/5 · US Times out: The app often times out while uploading docs and I have to start over. Sometimes after just 2-3 minutes of getting multiple pages uploaded. Taxes are frustrating enough without the app adding to issues.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store