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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Bitwarden Password Manager vs LastPass Password Manager

Bitwarden Password Manager 4.7★ · Free to download 85
Winner Bitwarden Password Manager
LastPass Password Manager 4.4★ · Free to download 60

Bitwarden is the better choice for most users due to its stronger overall reliability, better user experience, and more robust free tier compared to LastPass, which suffers from frequent bugs, poor customer support, and restrictive free features.

Full reviews: Bitwarden Password Manager · LastPass Password Manager

Bitwarden generally offers a more reliable and user-friendly experience with robust features, including a generous free tier. LastPass, while having a long history, is plagued by persistent bugs, poor customer support, and a less flexible free offering.

Head to head

Features edge: Bitwarden Password ManagerR5R26R51R66
Bitwarden Password Manager Bitwarden users appreciate its ability to store passwords, card info, and identification details, generate strong passwords, and view historical passwords R5. It also supports passkeys and verification codes R26. However, some users note that advanced reports like weak or compromised passwords are only available on the web interface, not in the app R51.
LastPass Password Manager LastPass users find it effective for managing numerous passwords and appreciate features like family sharing R106. However, some users complain about the inability to add attachments to anything other than secure notes R66 and a persistent bug where new login credentials are not saved to the vault .
Ease of Use edge: Bitwarden Password ManagerR1R5R6R10
Bitwarden Password Manager Bitwarden is generally considered easy to use and integrates well into iOS R5. However, some users find its UX hostile, with banners blocking content R1R10, and report issues with autofill not working reliably R6R24. There are also complaints about delays after Face ID authentication and slow keyboard pop-up R33.
LastPass Password Manager LastPass is praised by some for being easy and straightforward, even for seniors . However, many users find it clunky, non-intuitive, and difficult to master . Issues include information being deleted when switching screens and passwords sliding too easily when scrolling .
Reliability tieR3R6R9R13
Bitwarden Password Manager Bitwarden users report frequent bugs, including crashing when creating new logins R9, master password failures R13, and issues with Face ID . Syncing problems between devices are also common R3. Autofill is often reported as buggy or not working R6R24R54.
LastPass Password Manager LastPass suffers from numerous reliability issues, with users reporting that the 'Add Item' feature no longer works , the app crashes when inserting passwords , and it frequently signs users out or doesn't recognize devices . Autofill is reported to work only about 50% of the time in Safari and 5% in other browsers . Many users also report Face ID issues, requiring them to constantly re-enter their master password R91.
Price/Value edge: Bitwarden Password ManagerR8R26R31R50
Bitwarden Password Manager Bitwarden is praised for being a useful free app with no forced premium features or ads R8R50. While there was a price increase in 2026, users still consider it good value R26. However, some users are frustrated by the lack of upfront cost information and the fact that 2FA is a paid feature R31.
LastPass Password Manager LastPass users express significant frustration with its pricing model, particularly the requirement to pay for a subscription to use the app on multiple devices R73R116. Some users feel strong-armed into paying R73 and are disappointed that premium features like family accounts are difficult to set up R106.
Support edge: Bitwarden Password ManagerR30R79R85R91
Bitwarden Password Manager Bitwarden users report that chat support is unavailable, requiring them to email for customer support R30.
LastPass Password Manager LastPass receives widespread criticism for its horrendous customer support, with users reporting no one to call for password resets R79R91, inability to get support without logging in R114, and unresponsive email support R85. Many users are locked out of their accounts with no recourse R85.
Pick Bitwarden Password Manager if

you prioritize a more secure, open-source solution with a generous free tier and generally better user experience, even with occasional bugs R8R50. You are comfortable with email-based customer support R30.

Pick LastPass Password Manager if

you are a long-time, satisfied user who has not experienced the recent decline in reliability and support, and you find its core password management features sufficient .

Evidence note: Bitwarden's recent reviews show a notable increase in complaints about bugs and UI issues, which somewhat contrasts with its higher lifetime rating. LastPass's recent reviews are overwhelmingly negative, focusing on critical functionality and support issues, which aligns with its lower lifetime rating.

Frequently asked

Is Bitwarden free to use?
Yes, Bitwarden offers a free tier that is highly praised by users, providing core password management features without forced premium upgrades or ads R8R50. Some features like 2FA are behind a paywall R31.
Does LastPass have a free option for multiple devices?
No, LastPass requires a subscription to use the app on multiple devices, which is a major point of frustration for many users R73R116. The free tier forces users to choose between mobile or computer access R73R106.
Which app has better customer support?
Bitwarden has a slight edge in customer support, though it only offers email support R30. LastPass receives widespread criticism for its non-existent or inaccessible support, often leaving users locked out of their accounts R79R85R114.
Are there known issues with Face ID or autofill in these apps?
Both apps have reported issues with Face ID and autofill. Bitwarden users report delays with Face ID R33 and autofill not working reliably across browsers R6R24R54. LastPass users frequently report Face ID failures, forcing master password entry , and autofill only working intermittently .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Bitwarden Password Manager 5/5 · US Great app: Really love this app, I use it every day. It integrates well into iOS, I prefer it over Passwords. Love that I can keep passwords, card info, and identification details for my family in one place. Great for generating passwords on the fly and easy to see historical passwords in case something gets messed up. I use the chrome extension all the time so I never need to remember any passwor
  2. [R26] Bitwarden Password Manager 5/5 · US Reliable and trustworthy: I switched to Bitwarden 4 years ago and haven’t regretted it! Although the 2026 price increase was a surprise, it is still very good value. Being able to have the verification codes and passkeys alongside my passwords, across all my devices, has been great!
  3. [R51] Bitwarden Password Manager 3/5 · GB Great product but lacking features in app: I have paid for the premium account so I can access all the reports to see week passwords etc. only thing that is annoying is I have to view the reports only on the web interface. You can’t use the desktop app, or iOS app to see weak passwords or compromised passwords. Why?! Would be great to have a section in the app where I can review all my weak and co
  4. [R66] LastPass Password Manager 3/5 · US Why: Love it but need to be able to add attachments onto anything. Not just secure notes
  5. [R1] Bitwarden Password Manager 1/5 · US Suggested login banner is terrible ux: Trying to login to a website? giant bitwarden banner suggesting me a login blocking everything. I have to close it, wait for it to go away, then open the list of logins. Why are you anticipating what I am doing? Hold my passwords and get OUT OF MY WAY. Edit: dev response is not correct. It is the bottom bar autofill that pops up BEFORE keyboard, suggesting o
  6. [R6] Bitwarden Password Manager 3/5 · US Okay: Auto fill not working
  7. [R10] Bitwarden Password Manager 1/5 · US Hostile UX: Unfortunately the app sucks now. In true Apple form, the UX has become hostile to user agency and instead foists an opinionated view of what I’m “supposed” to do in every case while completely ignoring legitimate use cases.
  8. [R3] Bitwarden Password Manager 3/5 · US great but buggy and slow: I like using Bitwarden, but sometimes it's buggy on picking out the password for websites and it's very slow to sync between different devices
  9. [R9] Bitwarden Password Manager 3/5 · US CRASH-TASTIC! FAIL CREATING ACCOUNT FROM WITHIN OTHER APPS.: 5/30/26 UPDATE: Persistent bug where the app crashes when creating a login (vault item) from within an iOS app via Autofill>Passwords>+Login. First the app crashes while creating the new item. Then when you try again the iOS keyboard will not present, so you can’t proceed. Last several versions and this major bug persists despite rele
  10. [R13] Bitwarden Password Manager 1/5 · US Master password intermittently fails: Master password sometimes flat out fails. App will not accept it but same pass on desktop works, or desktop doesn't but website does. Website frequently also goes into a login loop on mobile and is correct but will not proceed to the actual vault. This was never an issue until recently but now it is a constant problem. This completely breaks functionality, one
  11. [R8] Bitwarden Password Manager 5/5 · US goated password manager: about as good as a cloud based password manager could be! you aren't forced to pay for premium features and are not subjected to ads.
  12. [R31] Bitwarden Password Manager 2/5 · US Remove subscription for 2FA: It doesn’t make sense you would charge to use a feature so common such as 2FA.
  13. [R50] Bitwarden Password Manager 5/5 · US Fantastic: One of the most useful free apps out there
  14. [R30] Bitwarden Password Manager 3/5 · US Needs improvement: App doesn’t contain all of the passwords that I have in my vault. Some are just missing. And you can’t get chat support. You have to email for customer support. These two things makes me not recommend the app.
  15. [R79] LastPass Password Manager 1/5 · US No customer support: No one to call to reset my password and it’s a paid account and waiting to change phones but about you lose your po password
  16. [R85] LastPass Password Manager 1/5 · US I’M LOCKED OUT!: I changed my email but LP didn’t change the account recovery email! I know my password but LP insists that I verify via email but sends recovery to my old email that I can’t access! I’ve emailed countless times but they won’t respond or fix. They are the ones that didn’t change my recovery email as requested!! And they enabled 2fa on my old email without letting me know! Get a clu
  17. [R91] LastPass Password Manager 1/5 · US No one to help: I had last pass for 10 years , it Was Wonderful! Then they switch to facial recognition , that was great! Then they wanted my password which I put in ( I used it For Years) now it will not accept it! There is no one to talk to , and the only way to get to the corporate office is to give your credit call number to another site! What a scam !
  18. [R73] LastPass Password Manager 1/5 · US Forcing one account…: Not allowing someone to switch between computer and mobile devices as they wish without a subscription is pretty stupid. Switched to bit warden and then payed for their subscription because they didn’t strong arm me into it.
  19. [R106] LastPass Password Manager 1/5 · US Trying to join family account is a horrible experience.: We have used last pass for years. With the introduction of free users having to pick mobile or computer we upgraded to a family account. I cannot join the family account due to having an existing account, but no where in the mobile app can I change the status. I have followed all the online help steps and cannot access the family account. So
  20. [R116] LastPass Password Manager 1/5 · US Horrible Product: Its genuinely insane that you need to purchase a subscription to be able to use the app on multiple devices. I should not have to pay money to not have all my passwords locked on my computer. Genuinely disappointing.
  21. [R114] LastPass Password Manager 1/5 · US Horrible Support: I have purchased LastPass, have been open for years… But for some reason my password won’t let me in. When I go to their Support ticket it tells me I have to login in order to get support because they only offer support for paid memberships. Clearly I can’t do that because I can’t login. This is the most frustrating experience you can have- save time and money and use someone wit
  22. [R24] Bitwarden Password Manager 3/5 · US When it works, it’s great: At least on iOS, using Bitwarden to fill in credentials in chrome is all but useless. It also has the puzzling habit of offering to updated, updated passwords. It is reasonably well behaved on safari - which I don’t use.
  23. [R33] Bitwarden Password Manager 3/5 · US Hiccups and delays: Great service, I’m premium user. But please fix the delay after authenticating with FaceID, it’s so unnecessary and annoying. Same for the master password prompt, big delay on the keyboard to pop up
  24. [R54] Bitwarden Password Manager 3/5 · GB Has become buggy: I have loved Bitwarden for a couple of years - enough to ditch other PW managers, and pay the annual subscription (which is very reasonable for what you get), HOWEVER, recently on IOS the app has stopped autofilling username and password fields. It still correctly identifies what needs to go in them, and checks your biometric data (Face ID) as if it is going to fill the info, onl

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store