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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Bitwarden Password Manager vs Keeper Password Manager

Bitwarden Password Manager 4.7★ · Free to download 75
Winner Bitwarden Password Manager
Keeper Password Manager 4.9★ · Free to download 60

Bitwarden is the better choice for users seeking a reliable, free-to-start password manager with strong security and good cross-platform functionality, while Keeper is a viable option for those prioritizing long-term stability and customer support despite its higher cost.

Full reviews: Bitwarden Password Manager · Keeper Password Manager

Bitwarden offers a strong, open-source password management solution that is generally well-regarded for its security and free features, though it struggles with recent performance and UI bugs. Keeper provides a stable, long-standing service with good customer support, but its increasing price and aggressive upsells are a significant drawback for many users.

Head to head

Features & Functionality edge: Bitwarden Password ManagerR5R6R7R8
Bitwarden Password Manager Bitwarden is praised for its ability to store passwords, card info, and identification details, generate strong passwords, and integrate well with iOS and Chrome R5. Users appreciate not being forced to pay for premium features and the absence of ads R8. However, some users report issues with autofill not working reliably across all browsers or apps R6R24R54, and a lack of MacOS integration R7. There are also complaints about the inability to view weak password reports on mobile apps, only on the web interface .
Keeper Password Manager Keeper is valued for its ability to store various types of information, including notes and history for each entry . Users find it effective for managing passwords for themselves and family members . However, some users report that the app makes itself the default for opening all file types, which is frustrating . There are also complaints about the app randomly deleting 2FA codes and issues with offline access R88.
Ease of Use & User Experience tieR1R9R10R14
Bitwarden Password Manager Bitwarden is generally considered easy to use and set up, with a good UI R14. However, recent updates have introduced significant UX issues, such as a giant autofill banner blocking content R1R10, crashes when creating new logins R9, freezing , and general unreliability . Some users find the app's design dated and report delays with Face ID authentication and keyboard pop-ups .
Keeper Password Manager Keeper is described as easy to use and access . However, some users find the app's performance declining, with issues like slow loading and requiring Wi-Fi/data even when connected . There are also complaints about the difficulty of cancelling subscriptions within the app and aggressive upsell messages .
Reliability & Performance tieR3R9R13R15
Bitwarden Password Manager Bitwarden users report significant reliability issues, including master password failures R13, syncing problems across devices R3R15, and frequent crashes R9. Some also note that the app is slow R3 and has UI bugs .
Keeper Password Manager Keeper users also experience reliability issues, such as biometric failures after updates , master password not working , and syncing problems . Some report the app not loading passwords and issues with password resets due to perceived lack of internet connection . There are also concerns about quality control after updates .
Price & Value edge: Bitwarden Password ManagerR8R26R31R50
Bitwarden Password Manager Bitwarden is highly praised for its value, with users appreciating that it offers many features for free and is not ad-supported R8R50. While there was a price increase in 2026, users still consider it good value R26. Some users are frustrated by the lack of upfront cost information and the subscription requirement for 2FA R31.
Keeper Password Manager Keeper faces significant criticism for its pricing. Users report that the cost has more than doubled over the years R64R69, with some paying nearly $50-$91 per year R69R88R106. Many feel it's too expensive, especially with free alternatives available . There are complaints about auto-renewal policies and the app forcing upgrades to paid packages for basic functions like editing or adding passwords .
Customer Support edge: Keeper Password ManagerR30R65R75R77
Bitwarden Password Manager Bitwarden users report that customer support is limited to email, with no chat support available R30.
Keeper Password Manager Keeper receives positive feedback for its customer service, with users praising helpful and patient support staff who assisted with account recovery and technical issues R65R77R113R117. However, some users report poor customer service, including unresponsiveness to emails R75 and lack of telephone support .
Pick Bitwarden Password Manager if

You are looking for a secure, open-source password manager with a strong free tier and good cross-platform integration R8. You prioritize value and are willing to tolerate occasional bugs and UI quirks, especially on iOS R3R24. You don't mind relying on email for customer support R30.

Pick Keeper Password Manager if

You value established stability and responsive customer support for critical issues R65R77R113. You are comfortable with a higher annual subscription cost and are not deterred by aggressive upsells or potential price increases R64R69. You need a robust solution for managing passwords for multiple family members .

Evidence note: Recent reviews for Bitwarden show a negative skew due to persistent bugs and UX issues, which contrasts with its higher lifetime rating. Keeper's reviews are heavily dominated by complaints about its increasing price and aggressive monetization strategies, which significantly impacts its perceived value despite generally positive feedback on its core functionality and customer service.

Frequently asked

Is Bitwarden free?
Yes, Bitwarden offers a free tier that is highly valued by users, providing many features without ads or forced premium upgrades R8R50.
How much does Keeper Password Manager cost?
Keeper Password Manager has significantly increased its prices over the years, with users reporting annual costs ranging from around $40 to over $90 R64R69R88R106.
Do these apps have autofill issues?
Both apps have reported autofill issues; Bitwarden users experience problems with autofill not working reliably across browsers and apps R6R24R54, while Keeper users have noted issues with the app not auto-completing usernames R72.
Which app has better customer support?
Keeper Password Manager generally receives more positive feedback for its customer support, with users praising helpful and patient staff R65R113R117, whereas Bitwarden users note that support is limited to email R30.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Bitwarden Password Manager 5/5 · US Great app: Really love this app, I use it every day. It integrates well into iOS, I prefer it over Passwords. Love that I can keep passwords, card info, and identification details for my family in one place. Great for generating passwords on the fly and easy to see historical passwords in case something gets messed up. I use the chrome extension all the time so I never need to remember any passwor
  2. [R6] Bitwarden Password Manager 3/5 · US Okay: Auto fill not working
  3. [R7] Bitwarden Password Manager 2/5 · US It’s fine, I guess: There’s no integration on MacOS with password management. Feels like a very silly oversight but they’ve known about it for years now.
  4. [R8] Bitwarden Password Manager 5/5 · US goated password manager: about as good as a cloud based password manager could be! you aren't forced to pay for premium features and are not subjected to ads.
  5. [R1] Bitwarden Password Manager 1/5 · US Suggested login banner is terrible ux: Trying to login to a website? giant bitwarden banner suggesting me a login blocking everything. I have to close it, wait for it to go away, then open the list of logins. Why are you anticipating what I am doing? Hold my passwords and get OUT OF MY WAY. Edit: dev response is not correct. It is the bottom bar autofill that pops up BEFORE keyboard, suggesting o
  6. [R9] Bitwarden Password Manager 3/5 · US CRASH-TASTIC! FAIL CREATING ACCOUNT FROM WITHIN OTHER APPS.: 5/30/26 UPDATE: Persistent bug where the app crashes when creating a login (vault item) from within an iOS app via Autofill>Passwords>+Login. First the app crashes while creating the new item. Then when you try again the iOS keyboard will not present, so you can’t proceed. Last several versions and this major bug persists despite rele
  7. [R10] Bitwarden Password Manager 1/5 · US Hostile UX: Unfortunately the app sucks now. In true Apple form, the UX has become hostile to user agency and instead foists an opinionated view of what I’m “supposed” to do in every case while completely ignoring legitimate use cases.
  8. [R14] Bitwarden Password Manager 5/5 · US Easy to use!: Been using it as my pwd manager for several years, and no complaints so far. Great features and UI.
  9. [R3] Bitwarden Password Manager 3/5 · US great but buggy and slow: I like using Bitwarden, but sometimes it's buggy on picking out the password for websites and it's very slow to sync between different devices
  10. [R13] Bitwarden Password Manager 1/5 · US Master password intermittently fails: Master password sometimes flat out fails. App will not accept it but same pass on desktop works, or desktop doesn't but website does. Website frequently also goes into a login loop on mobile and is correct but will not proceed to the actual vault. This was never an issue until recently but now it is a constant problem. This completely breaks functionality, one
  11. [R15] Bitwarden Password Manager 3/5 · US Syncing issues: I added a new password on the desktop app but it is now syncing to the mobile app. Either there is a delay or something is broken
  12. [R26] Bitwarden Password Manager 5/5 · US Reliable and trustworthy: I switched to Bitwarden 4 years ago and haven’t regretted it! Although the 2026 price increase was a surprise, it is still very good value. Being able to have the verification codes and passkeys alongside my passwords, across all my devices, has been great!
  13. [R31] Bitwarden Password Manager 2/5 · US Remove subscription for 2FA: It doesn’t make sense you would charge to use a feature so common such as 2FA.
  14. [R50] Bitwarden Password Manager 5/5 · US Fantastic: One of the most useful free apps out there
  15. [R30] Bitwarden Password Manager 3/5 · US Needs improvement: App doesn’t contain all of the passwords that I have in my vault. Some are just missing. And you can’t get chat support. You have to email for customer support. These two things makes me not recommend the app.
  16. [R65] Keeper Password Manager 5/5 · US 5 Star Customer Service: Excellent customer service! Walked me through the whole process of getting my account back up after I got a new phone and lost my password. Great product and service.
  17. [R75] Keeper Password Manager 3/5 · US Review: I love the app! I had been using the free version it for a while. Then i was suddenly unable to use & could not have anyone help me to get it resolved. Months later, my husband subscribed then we paid for the family plan. We are now able to use it. I love the app and I’m so glad we get to finally use it. I just have a lot of passwords that I can’t access,now. My only complaint is the custo
  18. [R77] Keeper Password Manager 5/5 · US Happy camper.: Absolutely no complaints and have used this service for several years. The one time I did reach out with a few questions they were awesome!
  19. [R64] Keeper Password Manager 1/5 · US very expensive: from when I started the cost has more than doubled and keep going up, it seems, every year.
  20. [R69] Keeper Password Manager 3/5 · US Frustrating that the prices keep rising: I've been using this program for years, since January 2011. I've loved it, which is why I've used it so long, my mom started using it a few years after me. However, the constant price changes are frustrating and not it is $42.99 per year? I'm so tired of subscriptions in general, but certainly when it is this much. I don't use this across multiple devices,
  21. [R88] Keeper Password Manager 1/5 · US This app just gets worse with each release: I’m paying almost $50/year now for this app, and the performance just gets worse and worse. Multiple times now, I’ve attempted to access my passwords in airplane mode while on long 10+ hour flights. I’m then prompted to enter my master password, which I don’t have access to since I’m offline. I have offline options enabled, stay logged in, Touch ID, etc
  22. [R106] Keeper Password Manager 1/5 · US Money Hungry: I’ve had this app forever it seems like, and I used to pay $14.99 annually for many, many years! Last year (2025) they increased the price to $39.99, and now they want to increase it again?! I’m about to cut ties with Password Keeper. The passwords app on iPhone works just as well and gives the option to add notes, codes, passkeys, and share with family. So why am I going to continue
  23. [R24] Bitwarden Password Manager 3/5 · US When it works, it’s great: At least on iOS, using Bitwarden to fill in credentials in chrome is all but useless. It also has the puzzling habit of offering to updated, updated passwords. It is reasonably well behaved on safari - which I don’t use.
  24. [R54] Bitwarden Password Manager 3/5 · GB Has become buggy: I have loved Bitwarden for a couple of years - enough to ditch other PW managers, and pay the annual subscription (which is very reasonable for what you get), HOWEVER, recently on IOS the app has stopped autofilling username and password fields. It still correctly identifies what needs to go in them, and checks your biometric data (Face ID) as if it is going to fill the info, onl
  25. [R72] Keeper Password Manager 3/5 · US Great, but needs improvement.: When I am making a new login while in third party app, it should auto complete my username as I type, based my existing usernames.
  26. [R113] Keeper Password Manager 5/5 · US GREAT APP- GREAT SUPPORT: Used this app for YEARS and had two small issues- one I accidentally signed in under my old email and thought I lost all my passwords but the support team was able to help them. Today, “Kevin” in support helped me navigate through a nightmare to fix the same issue. He was patient, kind and professional. Thank you! I am a dedicated customer!!
  27. [R117] Keeper Password Manager 3/5 · GB Support review: Had a great support exercise with these folks Extremely helpful and my issue was resolved very quickly Highly recommended

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store