Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Microsoft Teams vs Microsoft 365 Copilot

Microsoft Teams 4.8★ · Free + IAP 75
Winner Microsoft Teams
Microsoft 365 Copilot 4.7★ · Free + IAP 60

Choose Microsoft Teams for a more established communication platform.

Full reviews: Microsoft Teams · Microsoft 365 Copilot

Microsoft Teams offers a more robust communication experience with higher lifetime ratings and a larger user base. While Microsoft 365 Copilot introduces AI features, it has faced criticism for functionality issues and integration problems, making Teams the preferable choice for reliable collaboration.

Head to head

features edge: Microsoft TeamsR1R5R61R70
Microsoft Teams Teams provides a wide array of communication tools, including chat, video calls, and file sharing, though users note some bugs and missing features.
Microsoft 365 Copilot Copilot integrates AI assistance into document management but lacks some traditional features of Microsoft 365, leading to user frustration.
ease of use edge: Microsoft TeamsR2R10R81R93
Microsoft Teams Teams is generally user-friendly but has been criticized for bugs and notification issues that affect usability.
Microsoft 365 Copilot Copilot's interface is seen as clunky and rushed, with many users reporting difficulty in navigating its features.
reliability edge: Microsoft TeamsR19R30R68R102
Microsoft Teams Teams has a solid reputation for reliability but recent updates have led to increased bugs and login issues.
Microsoft 365 Copilot Copilot has been described as unreliable, with frequent glitches and poor performance in document management.
price/value edge: Microsoft TeamsR5R82R120
Microsoft Teams Teams offers a free tier with extensive features, making it accessible for various users, though some features require payment.
Microsoft 365 Copilot Copilot is part of the Microsoft 365 subscription, which may not justify its value given the reported issues.
support edge: Microsoft TeamsR11R43R113
Microsoft Teams Users have reported mixed experiences with Teams support, noting that while some issues are addressed, others remain unresolved.
Microsoft 365 Copilot Copilot lacks adequate support for its new features, leading to user confusion and dissatisfaction.
Pick Microsoft Teams if

you need a reliable communication tool for team collaboration.

Pick Microsoft 365 Copilot if

you are looking for an AI-enhanced productivity tool and are willing to navigate its current limitations.

Evidence note: While Teams has a more extensive user base and better overall ratings, recent complaints about bugs and usability issues are notable. Copilot's reviews are more polarized, with many users expressing dissatisfaction with its functionality.

Frequently asked

Which app is better for team collaboration?
Microsoft Teams is better for team collaboration due to its established features and higher user satisfaction, with a lifetime rating of 4.8 from over 3.3 million ratings.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Microsoft Teams 1/5 · US Somehow constantly getting worse: Somehow the teams app developers manage to make this more annoying and more difficult to use, with more wasted space and less usefulness with every single release. Teams is now the least customizable it's ever been, with more useless buttons and wasted screen space than ever before. It doesn't even feel like a chat app anymore. It feels like a poor attempt at a da
  2. [R5] Microsoft Teams 5/5 · US Love it: This is one of my best apps to use when in a team meeting
  3. [R61] Microsoft 365 Copilot 2/5 · US What’s Going On?: Remember when Microsoft 365 was actually functional? Before Copilot took over completely? Don’t get me wrong, I use Copilot, a lot…but there’s a specific app for that. I liked Microsoft 365 so I had one stop to open, edit, save documents in my OneDrive without having to download each individual app on my phone. Now this is too integrated and not functional. Sometimes keeping it
  4. [R70] Microsoft 365 Copilot 1/5 · US What is this garbage?: This app used to be a one stop shop for all of my documents in OneDrive. It was convenient for use on an iPhone (since I didn’t want all those apps here). Now it’s a disconnected version of their CoPilot app. I.e. None of the existing CoPilot history appears to be accessible here. tl;dr. This is garbage and if allowed, I would rate it a 0.
  5. [R2] Microsoft Teams 4/5 · US Great app but…: Great app, however I se notifications on the phone on a message, then when I open the app, I don’t see the message for a few minutes. That delay is annoying but livable .
  6. [R10] Microsoft Teams 2/5 · US Notifications/badges are still not working correctly: Notifications/badges are still not working correctly. If I’ve read a message on my MacBook or PC it’s still not updating the app badges as expected. This broke 3-4 updates ago! Please fix. It’s annoying and misleading.
  7. [R81] Microsoft 365 Copilot 3/5 · US UI needs work: Seems like a product that was rushed out the door. The interface is buggy. Lot of workaround. Not suitable for end users
  8. [R93] Microsoft 365 Copilot 3/5 · GB I like it but...: The lastest version has started hiding parts of answers in little popups that are really awkward and stifle reading flow. Please go back to having the whole answer in-line. It was a 5 but now it's a 3 because it's no longer better than my desktop. (I couldn't find anywhere for feedback in the app so I'm writing here)
  9. [R19] Microsoft Teams 1/5 · US Crash: For several months now, Teams crashes while in a meeting. I keep missing important information or maybe in the middle of speaking.
  10. [R30] Microsoft Teams 3/5 · US Good but Buggy: Has traditionally worked as expected and no complaints but lately notifications are a mess. Every time I get even ONE IM, it shows 8, 10, 18+ on the notification bubble. I go in and clear any/all notifications or alerts. Tested it with one in - immediately shows 10 missed notifications which isn’t true. Please fix! Updated to 3 stars - even after multiple app updates, the issue pe
  11. [R68] Microsoft 365 Copilot 5/5 · US FOCUS: I’m dyslexic with a significant code of ADHD.
  12. [R102] Microsoft 365 Copilot 3/5 · GB Hit and miss: Just getting started with ai and copilot, first document I’ve invested effort into co building and it losses it. Apparently it’s rare for the docs not to sync and lose stuff, but it did. Under the title of the doc we built is an excel doc I was working on a week or two ago (not with Cpilot). Will persevere. Not impressed so far.
  13. [R82] Microsoft 365 Copilot 1/5 · US Utter garbage: I pay monthly for 365 but this garbage app doesn’t acknowledge my purchase, so I can’t use it.
  14. [R120] Microsoft 365 Copilot 5/5 · US ⭐️⭐️⭐️⭐️⭐️: Microsoft 365 Copilot feels like having a thoughtful teammate built right into the apps that I already use every day. M365 helps me organize my ideas, draft communication, summarize information, and it turns hours of work into minutes without sacrificing any quality. What makes Copilot stand out is that it not only helps me work faster, it helps me work smarter. The experience is intu
  15. [R11] Microsoft Teams 5/5 · US Good initial support: Please continue adding capabilities, like screen sharing! Also, be able to not lock the app during a session as Vision Pro can detect when it’s taken off.
  16. [R43] Microsoft Teams 1/5 · US They can’t get it right!: There have been multiple updates in the last few weeks and my app still isn’t working properly. Every time I get a notification the app shows I have 10 notifications. Fix this please!!
  17. [R113] Microsoft 365 Copilot 1/5 · US No tutorial: I just purchased one drive and cannot figure out to edit my docs and photos with no tutorials. Everything you read is directed to using the desktop with browser. We don’t always that available and I need to use the mobile app. Nothing is working. You advertise such ease of use but presume customers have inside information about how to use it. That is not good.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store