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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Smartify vs Fever

Smartify 4.5★ · Free to download 55
Winner Fever
Fever 4.8★ · Free to download 70

Fever is the better choice for discovering and booking local events and experiences, despite its customer service and refund issues, while Smartify is a niche app for identifying art that struggles with reliability and database completeness.

Full reviews: Smartify · Fever

Smartify aims to identify artwork and provide museum information, but users frequently report issues with its scanning accuracy and limited database. Fever excels at offering a wide range of local events and experiences, though it faces significant criticism regarding its refund policies and customer support.

Head to head

Features and Content edge: FeverR2R3R4R5
Smartify Smartify's core feature is art identification, which users find 'truly informative and educational' R2R5. It also offers virtual tours and information on where art is displayed . However, many users report that the app's database is limited, failing to identify a lot of paintings, including well-known ones, and missing many artists and works R3R4R12R13. Some users also wish for features like searching by location or grouping favorites by museum .
Fever Fever is praised for helping users 'discover any kind of night life' and 'new and interesting things to do around town' R62. It offers a wide variety of events, from immersive experiences to exhibitions and unique local activities R75R83R109. Users particularly enjoy the 'Candlelight' concerts and other unique events . The app also provides discounts and promotions, including free movie tickets .
Ease of Use tieR1R9R13R18
Smartify Smartify's user interface is generally liked , with some finding it 'easy to use' . However, many users report difficulty with the core scanning function, stating it 'keeps losing the scans' R1, 'never worked' R9, 'won’t recognize anything' R13, or 'struggled with focus' . The app also has issues with reloading from scratch R18 and a search function that can be confusing . Some users find the app 'clunky and not very intuitive' .
Fever Fever is generally found 'easy to browse' R75 and 'easy to use' . However, users report significant issues with the login process, with verification codes taking '20+ mins to arrive' or getting stuck in an 'endless loop' . The app also has problems with tickets not appearing after purchase and a lack of an 'Add to Wallet' feature . Some users find the app confusing, especially regarding ticket changes and voucher systems R61. Pop-up notifications are also a source of annoyance .
Reliability and Performance tieR3R6R9R13
Smartify Smartify's reliability is a major concern for users. Many report that the app 'doesn’t work' R3R6R9, with scanning being slow or failing due to signal issues . Some users experienced the app closing immediately after opening . While some report it 'works beautifully' and is 'almost instantaneous' , these positive experiences are often contrasted with numerous failures to identify artwork R13R19R22.
Fever Fever users report issues with the app defaulting to incorrect dates and charging twice for tickets R73. Some users had trouble with discount codes not working or the app not loading on their devices . There are also reports of the app malfunctioning and providing wrong event times . However, many users have 'amazing experiences each time' and find the app reliable for booking and attending events .
Price and Value tieR6R16R19R22
Smartify Smartify is free to download, but users mention 'paying for audio tours' . The value is diminished for many due to the app's inability to identify a wide range of artwork, making it 'useless' or 'absolutely worthless' for their needs R16R19R22R40. The limited database means it often doesn't provide the expected information, despite the 'great idea' R6.
Fever Fever is free to download, but users frequently encounter issues with refunds and hidden fees. Many report being given vouchers instead of refunds, often with expiration dates, and being charged booking fees for rebooking R61R64R79. Some feel it's a 'scam' due to these practices R64R79. There are also complaints about not being allowed entry if late, with no refund R70. Despite these issues, many find the experiences offered to be 'amazing' and 'spectacular,' indicating good value when things go smoothly .
Customer Support edge: FeverR70R72R73R79
Smartify Smartify reviews do not provide sufficient information to assess its customer support.
Fever Fever receives widespread criticism for its customer service. Users describe it as 'horrible' , 'unhelpful' , and 'dishonest' R70. Many report difficulty speaking with a live person and receiving delayed or unhelpful responses, often pre-written emails R79. Issues include tickets being canceled without notice , problems with profile setup R72, and an inability to resolve refund or ticket transfer issues R73R79R84.
Pick Smartify if

you are primarily interested in identifying well-known artworks in museums that partner with the app and appreciate a clean interface for learning about art .

Pick Fever if

you want to discover and book a wide variety of local events and unique experiences, especially candlelight concerts, and are willing to accept potential challenges with customer service and refund policies R62R75.

Evidence note: Smartify's customer support could not be assessed due to a lack of relevant reviews. Fever's reviews are heavily skewed towards negative experiences with customer service and refunds, which is common for ticketing platforms.

Frequently asked

Can Smartify identify any artwork?
No, Smartify frequently struggles to identify a wide range of paintings, including some well-known ones, and its database is limited to works from certain partner museums and collections R3R4R12R13.
Does Fever offer refunds for canceled events?
Fever's refund policy is a major point of contention, with many users reporting that they are often issued vouchers with expiration dates instead of direct refunds, even for cancellations or errors R61R64R79R84.
Is Smartify useful for identifying personal art collections?
Based on user reviews, Smartify is generally not effective for identifying personal art, with many users reporting it failed to recognize pieces they owned, even those identified by appraisers or well-known R13R19R40.
What kind of events can I find on Fever?
Fever offers a diverse range of local events and experiences, including nightlife, immersive events, exhibitions, unique local activities, and popular 'Candlelight' concerts R62R75R83R109.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Smartify 5/5 · US Klimt - the Kiss: Truly informative and educational! Try love this app !
  2. [R3] Smartify 3/5 · US Lovely when it works: Very cool when it happens to have a painting in its database, which it usually doesn’t. E.g. some paintings in the Yale Center for British Art, but none of its Canalettos.
  3. [R4] Smartify 1/5 · US Can’t identify a lot of paintings: Corn poppy kees von dongen and a mattise with a cat i have could not identify
  4. [R5] Smartify 5/5 · US The classroom: Truly like being in class at a major university
  5. [R1] Smartify 1/5 · US Keep losing the scans and having to rescan.: Keep losing the scans and having to rescan. Favoriting is and holding onto museum is hard. Keeps sending me back to new museums in other parts of the world when trying to be present. not obvious. Poor UX
  6. [R9] Smartify 3/5 · US Review: I’ve only used it, or rather tried to use it 3-4 times but it has never “worked”. Not sure where I’m going wrong. Frustrating.
  7. [R13] Smartify 1/5 · US Won’t recognize anything: Attempted to identify a painting I have had for years. Using the scan it just states cannot recognize. So I used it on some well known paintings and artists, get the same response.
  8. [R18] Smartify 3/5 · US App Reload: When I go away from the app it reloads from scratch every time, making it take longer to scan the next image. This is a freedom choice that needs removing or ax way around the behavior needs to be executed.
  9. [R6] Smartify 3/5 · US Will work great: Idea is great. Software will be neat when it works more than once or twice
  10. [R16] Smartify 1/5 · US useless: can't identify a coffee cup nor a pot of flowers
  11. [R19] Smartify 1/5 · US Absolutely worthless: I scanned several oil paintings that had been previously identified by appraisers and authenticators and this app did not ID a single one of them. Don’t waste your time. It’s a joke.
  12. [R22] Smartify 1/5 · US It Knows Nothing: I’ve had Smartify for about a month now and of the 45 or so items I have scanned, it has no information at all on any of them, yet I was able to do a search online myself and find out what most of them were. I’m deleting the app.
  13. [R70] Fever 1/5 · US Dishonest scammy company: We arrived just 2 minutes late to an event because there were literally no signs at all to the very hidden entrance and they refused to let us in despite being in a very reasonable time window still. They refused to let us in or refund us the tickets. Will be reporting this to the FTC and filing a credit card dispute for sure. Buyer beware!
  14. [R72] Fever 3/5 · US Profile Challenges: I just downloaded the app as we have tickets for an event here in Omaha. I discovered there is an issue with setting up your mobile number in the profile. I did reach out the support online. That was a challenge as the support on the app was not working with drop downs. Support apologized and said to just use email for updates. I share this so users have appropriate expe
  15. [R73] Fever 1/5 · US Really bad experience: Used the app to buy tickets for an event and it charged me twice. I tried to contact customer service and cancel it but didn’t get any help.
  16. [R79] Fever 1/5 · US Scam! Do not use!: If I could give a 0 star I absolutely would. I had tickets for the Harry Potter Exhibit and the day before I got sick, I contacted them and requested to change my ticket for another day and I got the run around, constant emails saying they’re looking into it. Then I called and spoke to someone who said she would help, told her what day would work for me and the “internal team”
  17. [R12] Smartify 3/5 · US Many works and artists missing :(: I love the concept, I love the interface, but unfortunately so many works and artists that I would like to favorite are not among the collections on this app. For example, I just recently saw a wonderful exhibit with a hall of María Berrío works at the ICA in Boston, but I could not find them here.
  18. [R61] Fever 1/5 · US Confusing: I bought the ticket with the flex figure i changed the date of the ticket paid the extra turned out only the event ticket get carry over not the flex figure things.
  19. [R64] Fever 1/5 · US BEWARE OF REFUND SCAM: Issue is with how this platform “refunds” and provides “vouchers”. In case you need to cancel, rebook the same event on another date/time/ location or request a refund beware they will most likely give you a voucher for the same event and date that you can’t make it to and also charge you a $3.47 booking fee on your voucher transactions for rebooking the same event as well.
  20. [R84] Fever 1/5 · US Terrible for refunds: The idea of this is great but as soon as we had to cancel the plans (weeks ahead) we had TO PAY FOR A VOUCHER FOR OUR REFUND. Wtf. Just give me my money back. It let me reschedule easily but god forbid I wanted a refund. Even now finding the codes from this voucher is IMPOSSIBLE. The chat is not helpful. 120$ down the drain!
  21. [R40] Smartify 1/5 · US Waste of time: If you’re trying to identify art you own this will not work. Tried multiple pieces. One I found on Google myself. Worth almost $300. Yet they don’t know what it is. What a joke.
  22. [R62] Fever 5/5 · US Unbelievably Beautiful: this app helps you discover any kind of night life in any area and it’s a blast to get involved in those kinds of scenes
  23. [R75] Fever 3/5 · GB Great for Discovering Experiences, but the Rewards System Needs Simplifying: I’ve used Fever for a number of years across several European cities and have booked many experiences through the app, from immersive events to exhibitions and unique local experiences. Overall, I’ve found the platform easy to browse, with a good variety of interesting things to do, especially when visiting a new city an
  24. [R83] Fever 5/5 · US Travel: It was my first time using this app outside of my current State, and we did so many activities during our visit to NYC.
  25. [R109] Fever 5/5 · US Fever: I love the unique events that Fever offers. Many of them, especially the candlelight shows are just breathtaking. The Harry Potter and Titanic exhibits were amazing!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store