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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Ada vs MyQuest for Patients

Ada 4.8★ · Free to download 80
Winner Ada
MyQuest for Patients 4.7★ · Free to download 65

Ada is better for symptom assessment and general health insights, while MyQuest for Patients is essential for managing Quest Diagnostics appointments and lab results.

Full reviews: Ada · MyQuest for Patients

Ada excels at helping users understand their symptoms and potential diagnoses, often providing reassurance and guidance for doctor visits. MyQuest for Patients is a functional app for scheduling lab appointments and accessing test results from Quest Diagnostics, though it faces consistent usability complaints.

Head to head

Symptom Assessment & Diagnosis edge: AdaR1R7R8R11
Ada Ada is highly praised for its ability to help users identify what's going on with them, often providing accurate diagnoses or pointing them in the right direction for medical consultation R8R17. Users appreciate its detailed questions and the statistical likelihood of conditions, which helps manage worry R11. However, some find the text-based symptom input cumbersome and wish for a list selection R1R7.
MyQuest for Patients MyQuest for Patients is not designed for symptom assessment or diagnosis. Its primary function is related to lab services.
Appointment Scheduling edge: MyQuest for PatientsR65R66R71R73
Ada Ada does not offer appointment scheduling for medical services, focusing instead on symptom assessment.
MyQuest for Patients MyQuest for Patients allows users to schedule appointments for lab tests, with many finding it easy and effective R65R71. However, a significant number of users report issues with appointments becoming unavailable after filling out information, requiring them to re-enter details multiple times R73R92R93R100. Some also struggle to find morning appointments R66.
Accessing Lab Results edge: MyQuest for PatientsR61R74R94R104
Ada Ada does not provide access to lab results; its function is symptom analysis.
MyQuest for Patients MyQuest for Patients is highly valued for allowing users to view their lab results easily R74R104. However, some users report difficulties accessing results due to error messages or syncing issues R61R94.
Ease of Use & Reliability tieR2R3R5R6
Ada Ada is generally considered easy to use and helpful for understanding symptoms R2R5. However, recent updates have made it harder to navigate for some , and several users report critical bugs preventing profile creation or keyboard input R3R10R28. There are also complaints about repetitive questions, especially regarding pregnancy, and a lack of options for chronic illnesses or gender identity R6R13.
MyQuest for Patients MyQuest for Patients is often praised for being user-friendly and easy to navigate for scheduling and viewing results R71. Despite this, many users experience significant frustrations with the app's reliability, including issues with logging in , insurance information input R64R87R99, and the need to re-enter personal data repeatedly R73R100. Some also note clunky UI and inconsistent fields .
Scope and Specificity edge: AdaR6R7R13R17
Ada Ada is effective for general symptom assessment and can be surprisingly accurate for common ailments R17. However, it struggles with rare diseases , chronic illnesses R6, and lacks options for specific conditions like perennial sinusitis . Users also desire more nuanced input options beyond text R7 and specific demographic considerations like gender identity R13.
MyQuest for Patients MyQuest for Patients is specifically designed for Quest Diagnostics services, including lab appointments and results. It is not intended for broad medical information or symptom tracking. Some users note issues with specific insurance types like Medicare not being listed R82 or difficulty adding secondary insurance .
Pick Ada if

you want a tool to help you understand your symptoms, get a general idea of what might be happening, and decide if you need to see a doctor R8R23. It's also useful for tracking symptoms over time and having a reference for past occurrences R8.

Pick MyQuest for Patients if

you are a patient of Quest Diagnostics and need to schedule lab appointments, manage your personal information, and access your test results R74R104.

Evidence note: Reviews for Ada are more focused on its core functionality of symptom assessment, while MyQuest for Patients reviews are heavily dominated by its appointment scheduling and results access features, with many complaints about usability. The free nature of both apps means that some negative reviews for Ada might stem from unmet expectations of a free diagnostic tool, though the issues with MyQuest for Patients are more about functional glitches.

Frequently asked

Can Ada provide a definitive medical diagnosis?
No, Ada clarifies that it is not a substitute for medical attention and users should always consult a specialist, though it can provide a helpful idea of what might be happening and guide discussions with a doctor R23R35R59.
Does MyQuest for Patients allow me to manage my insurance information easily?
Many users report significant difficulties with inputting and verifying insurance information, with the app often failing to save details or recognize common insurance types like Medicare R64R82R87R99.
Are there any known issues with Ada's input methods?
Yes, some users find the text-based symptom input cumbersome and wish for a list selection, while others have experienced issues with the keyboard not working or the app not allowing them to input basic profile information like date of birth R1R7R10R28.
Is it easy to schedule appointments with MyQuest for Patients?
While many find the app easy for scheduling, a common complaint is that appointment slots can become unavailable while filling out personal information, forcing users to re-enter all details multiple times R73R92R93R100.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Ada 2/5 · US Idk: I hate writing the paragraph of symptoms. I wish there was an option to look at the list and select your symptoms still. The writing and way it presents is giving gen AI and that really sucks if that’s the case
  2. [R7] Ada 2/5 · US Limited: Very limited input. Not specific enough. Symptoms should be prompted not text based. Same with meds.
  3. [R8] Ada 5/5 · US Great app: Has always genuinely helped me identify what’s going on with me so that I can share with my doctor. It’s a wonderful way to keep track of what’s going on and have reference for past occurrences. I definitely praise the creator(s). Used it for years and will undoubtedly continue to.
  4. [R11] Ada 5/5 · US Game changer for worrier: I love this app for its ability to help me know how much to worry about symptoms and those around me. The statistics are really meaningful as it says how likely things are instead of a online search saying something without context. I know it’s not perfect but it has helped significantly in my understanding of my symptoms and health.
  5. [R65] MyQuest for Patients 5/5 · US very easy and effective. thanks quest diagnostic🙏: very easy and effective. thanks quest diagnostic🙏
  6. [R66] MyQuest for Patients 3/5 · US (: Not enough morning appointments available when I need them.
  7. [R71] MyQuest for Patients 5/5 · US Easy To Follow: This app is user friendly. It was easy to move from start to finish.
  8. [R73] MyQuest for Patients 1/5 · US Appointments scheduleing: Terrible need to reverse. Enter in personal info first then pick date time so it saves all info. Till i entered all the info the appointment got taken and i had to start over. This occured 3 times. Need to be able to change date and time without losing all the info i entered.
  9. [R61] MyQuest for Patients 2/5 · US Tim: You can never get a copy of your test results
  10. [R74] MyQuest for Patients 4/5 · US Easy to use: Once having an account it is very easy to make appointments & view laboratory results
  11. [R94] MyQuest for Patients 2/5 · US Not great: I have not been able to get my results. The app keeps giving me error messages of not being able to sync my id with facial recognition. Contacted customer support multiple times, and i keep getting generic responses.
  12. [R104] MyQuest for Patients 5/5 · US Easy appointments: The app is very easy to use and I love how I can check test results myself
  13. [R2] Ada 5/5 · US La mejor aplicación: Excelente para tener una idea de lo que le puede estar pasando a uno
  14. [R3] Ada 3/5 · US I like the app but...: The app is really good! I have used it before for many illnesses i have had. But for some reason I try to use it again and it tells me to allow tracking which is fine but it won't let me enable it? Let alone does it have the option to allow me to manually enable it in the settings. I cannot use the app without the tracking.
  15. [R5] Ada 5/5 · US Great tool to have on hand: This is a great app. Love it and refer to it often.
  16. [R6] Ada 3/5 · US Ok: This app is fine for basic things, but not for those who have chronic illnesses. I would really like to put in my previous diagnoses and have that reflected in the questions, especially because my illnesses sometimes feel like I'm getting a cold. Also, questions like "one day to one week" should be narrowed down more. Another request I have is the option to turn off all pregnancy related quest
  17. [R13] Ada 2/5 · US Transgender woman speaking!!!: I am a transgender woman and I have been on hormones for about two years now. I trust this app with my symptoms and I feel like the feedback does give a good general picture about what symptoms can look like. One glaring issue, especially for me, is that there is no option to add gender identity or even have it register that I take hormones and even testosterone bloc
  18. [R17] Ada 5/5 · US Helpful!: Always VERY accurate for what I’ve put in, even a deviated septum which I ended up having
  19. [R23] Ada 5/5 · US Keeps you informed: I love this app because it helps me decide when I should go to the doctor. I understand it’s no substitute for medical attention, but it definitely helps hypochondriacs like myself make better decisions.
  20. [R35] Ada 4/5 · US Helpful: I really enjoy using this app… I find it very helpful for getting information on basic medical issues, but you have to remember it cannot do a medical diagnosis.It has definitely help me uncover things to discuss at doctor appointments. The app is limited. Ann does not allow you to notate what diseases you are suffering from or ailments you are suffering from because of other diseases…
  21. [R59] Ada 5/5 · US Excelente: Es de gran ayuda, ya que da una idea de que puede ser, pero siempre aclara que se debe consulta a un especialista.
  22. [R64] MyQuest for Patients 1/5 · US Problems with insurance: Having problems with inputting my insurance member ID#
  23. [R82] MyQuest for Patients 1/5 · US No Medicare: Medicare does not show up as an insurance option on your list of many. Why would that be?
  24. [R87] MyQuest for Patients 3/5 · US Insurance in formation would not veriify: Insurance in formation would not verify three times and my input was correctly typed into the system. Wasted my time online and will again when I check in and have to provide that information again. My time is precious
  25. [R99] MyQuest for Patients 3/5 · US Not easy: Hard to input the insurance info
  26. [R10] Ada 1/5 · US Keyboard doesn’t work on the app: I can’t type in anything.
  27. [R28] Ada 1/5 · US Who is able to yse this?: I never got past the screen asking for my date of birth because there is nowhere to type it in. Are all these reviewers using Android phones? Not working on my apple IOS.
  28. [R92] MyQuest for Patients 4/5 · US Problem: App does not let you know when apt time becomes unavailable while filling the questionnaire and then when trying to schedule another time all the information needs to be refilled again
  29. [R93] MyQuest for Patients 3/5 · US Horrible App: This ap needs work. I spent almost an hour trying to schedule an appointment. The ap would give toiled available, I would input my information and eventually it would say that the time was taken. Try another time. Problem is, I was forced to re-enter all of my information each time. This happened six times. I finally gave up to try another day, ehich worked. But, it had to be in the
  30. [R100] MyQuest for Patients 1/5 · US Appt Sched: By the time the info is filled out, the appt is no longer available, then rescheduling requires re-entering. Also, it doesn’t seem to know the format for MediCare acct numbers.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store