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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Ada vs FollowMyHealth®

Ada 4.8★ · Free to download 75
Winner Tie
FollowMyHealth® 4.8★ · Free to download 75

Ada is better for symptom checking and general health insights, while FollowMyHealth® is superior for managing existing medical records and communicating with healthcare providers.

Full reviews: Ada · FollowMyHealth®

Ada excels as a symptom checker, providing users with potential diagnoses and helping them decide when to seek medical attention. FollowMyHealth® is a robust patient portal for managing appointments, prescriptions, and direct communication with doctors.

Head to head

Symptom Checking & Diagnosis edge: AdaR1R4R7R8
Ada Ada is frequently praised for its accuracy in identifying potential diagnoses and helping users understand their symptoms, often putting their minds at ease R8R11R14R17. However, some users find its input methods limited, preferring selectable symptoms over text input R1R7, and it sometimes struggles with rare diseases or specific conditions . There are also instances where it provides alarming diagnoses that turn out to be minor R24.
FollowMyHealth® FollowMyHealth® is not designed for symptom checking or diagnosis. Its primary function is as a patient portal.
Medical Record Management & Communication edge: FollowMyHealth®R6R8R25R27
Ada Ada allows users to track symptoms and past occurrences, which can be helpful for doctor visits R8R27. However, it has limitations regarding inputting chronic illnesses or previous diagnoses, and some users note a recent update removed symptom tracking features R6.
FollowMyHealth® FollowMyHealth® is highly valued for its ability to provide access to medical records, lab results, appointments, and prescriptions . Users appreciate the convenience of communicating with their doctors and staff directly through the app R74. However, some users report issues with viewing results , sending messages R73R78R80, or the app failing to display appointments or connect with providers R78.
Ease of Use & Reliability tieR2R3R5R10
Ada Ada is generally considered easy to use and navigate by many R2R5. However, recent updates have made it difficult for some users to navigate or find information . There are also significant reports of technical glitches preventing profile creation, keyboard input, or app functionality R3R10R28R34.
FollowMyHealth® FollowMyHealth® receives mixed reviews on ease of use. Many find it easy to use and understand , but a substantial number of users describe it as difficult to use, hard to navigate, or confusing . Frequent complaints include login issues, app crashes, and problems with specific features not working R73.
Features & Customization tieR1R6R7R8
Ada Ada offers symptom assessment, health tracking, and insights into symptom likelihood R8R11R27. However, users desire more specific input options for symptoms and medications R7, better handling of chronic illnesses and pre-existing conditions R6, and options to customize questions (e.g., pregnancy-related questions) R6. There are also calls for iPad optimization and language support . The addition of a BMI calculator was criticized .
FollowMyHealth® FollowMyHealth® provides features for managing appointments, prescriptions, lab results, and secure messaging with providers R74. Users desire the ability to view actual image files (MRIs, X-rays) , reply directly to messages R73, and receive external notifications . Some report limited information availability R78 and poor UI for filtering results . The app also has issues with consistently displaying all provider information or allowing appointment booking .
Support & Value tieR5R8R11R14
Ada Ada is free to download and generally seen as a valuable tool for health insights R5R8R11R14. However, one review mentions a blood sample kit and lack of customer service for it, suggesting a paid service not directly related to the core app .
FollowMyHealth® FollowMyHealth® is free to download and offers significant value by consolidating medical information and facilitating communication with doctors . However, a user reported being charged for the app, which is a concern . Many users complain about poor or non-existent customer support, with slow response times or technical difficulties preventing access to help R78.
Pick Ada if

you are looking for a symptom checker to get an initial idea of what might be causing your symptoms and to help you decide if or when to see a doctor R8R11R23.

Pick FollowMyHealth® if

your healthcare provider uses FollowMyHealth® and you need a portal to manage appointments, view lab results, request prescriptions, and communicate directly with your doctor's office .

Evidence note: Both apps have a significant number of negative reviews related to technical issues and usability, despite high lifetime ratings. For Ada, some negative reviews appear to be related to a specific paid service (blood sample kit) that is not the app's primary function . For FollowMyHealth®, many positive reviews are very generic or simply praise their doctor, which may inflate its overall rating compared to functional reviews of the app itself .

Frequently asked

Is Ada accurate for diagnosing conditions?
Ada is often praised for its accuracy in providing potential diagnoses and helping users understand their symptoms, with many finding it spot on for their conditions R17R20R27. However, it is not a substitute for professional medical advice and can sometimes suggest serious conditions when the issue is minor R23R24.
Can I communicate with my doctor using FollowMyHealth®?
Yes, FollowMyHealth® allows users to send messages to their doctors and staff, and many appreciate the quick responses and ease of communication R74. However, some users have reported issues where they are unable to send messages or reply to existing ones, especially after updates R73R78R80.
Do these apps have technical issues?
Both apps have reported technical issues. Ada users have experienced problems with profile creation, keyboard input, and app functionality R3R10R28R34, while FollowMyHealth® users frequently report login problems, app crashes, and features not working correctly .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Ada 2/5 · US Idk: I hate writing the paragraph of symptoms. I wish there was an option to look at the list and select your symptoms still. The writing and way it presents is giving gen AI and that really sucks if that’s the case
  2. [R4] Ada 1/5 · US Worthless: Completely worthless!! On the intake portion I put in my condition with symptoms and it could find what my diagnosis is. It gave me 3 random guess. This thing SUCKS!!! Waist of time!!!
  3. [R7] Ada 2/5 · US Limited: Very limited input. Not specific enough. Symptoms should be prompted not text based. Same with meds.
  4. [R8] Ada 5/5 · US Great app: Has always genuinely helped me identify what’s going on with me so that I can share with my doctor. It’s a wonderful way to keep track of what’s going on and have reference for past occurrences. I definitely praise the creator(s). Used it for years and will undoubtedly continue to.
  5. [R6] Ada 3/5 · US Ok: This app is fine for basic things, but not for those who have chronic illnesses. I would really like to put in my previous diagnoses and have that reflected in the questions, especially because my illnesses sometimes feel like I'm getting a cold. Also, questions like "one day to one week" should be narrowed down more. Another request I have is the option to turn off all pregnancy related quest
  6. [R25] Ada 4/5 · US Love this app!!: This app has helped me so much. I’ve had it for years now and it has been a game changer for me. My only complaint is that I can’t go back into an assessment and add symptoms which is why I have this four stars. It would be really helpful if I could go back in and add something in case I forgot a symptom or if a new one has started happening. Overall though, this is a fantastic ap
  7. [R27] Ada 5/5 · US Excellent for diagnosis and tracking: I have a few ailments so tracking them can be hard sometimes and I forget when things started and how they progressed. This helps a lot with that and has been spot on for my diagnosis’s thus far.
  8. [R2] Ada 5/5 · US La mejor aplicación: Excelente para tener una idea de lo que le puede estar pasando a uno
  9. [R3] Ada 3/5 · US I like the app but...: The app is really good! I have used it before for many illnesses i have had. But for some reason I try to use it again and it tells me to allow tracking which is fine but it won't let me enable it? Let alone does it have the option to allow me to manually enable it in the settings. I cannot use the app without the tracking.
  10. [R5] Ada 5/5 · US Great tool to have on hand: This is a great app. Love it and refer to it often.
  11. [R10] Ada 1/5 · US Keyboard doesn’t work on the app: I can’t type in anything.
  12. [R11] Ada 5/5 · US Game changer for worrier: I love this app for its ability to help me know how much to worry about symptoms and those around me. The statistics are really meaningful as it says how likely things are instead of a online search saying something without context. I know it’s not perfect but it has helped significantly in my understanding of my symptoms and health.
  13. [R14] Ada 5/5 · US Awesome App: I love this app. It puts my mind at ease.
  14. [R17] Ada 5/5 · US Helpful!: Always VERY accurate for what I’ve put in, even a deviated septum which I ended up having
  15. [R20] Ada 4/5 · US Seems accurate: Most of the time it’s accurate.
  16. [R23] Ada 5/5 · US Keeps you informed: I love this app because it helps me decide when I should go to the doctor. I understand it’s no substitute for medical attention, but it definitely helps hypochondriacs like myself make better decisions.
  17. [R24] Ada 1/5 · US HORRIBLE: They say that I have epilepsy I DONT BELIEVE IT!!!!!!! This is very wrong EXPECT A LETTER FROM THE DOCTOR SAYING I DONT HAVE EPILEPSY‼️‼️‼️‼️‼️‼️‼️‼️‼️😡😡😡😡😡😡😡😡😡😡🤬🤬🤬🤬🤬🤬🤬🤬
  18. [R73] FollowMyHealth® 2/5 · US Inconsistent: App has gotten pretty bad lately. No option to reply to messages, send a message or request a refill. I have to waste time calling the MD office. Not good
  19. [R74] FollowMyHealth® 5/5 · US Great app: Great for communication with my doctor
  20. [R78] FollowMyHealth® 1/5 · US Has limited information and no support: Can't see bills, can't send a message doesn't have your appointments can't get support you go to that tab and it has no information on how to obtain support. Needed to email the provider and messages is greyed out. Useless app.
  21. [R80] FollowMyHealth® 2/5 · US Can’t message anymore since update: The app was great. No longer so. My wife’s doc no longer shows up on her app and mine won’t let me message
  22. [R28] Ada 1/5 · US Who is able to yse this?: I never got past the screen asking for my date of birth because there is nowhere to type it in. Are all these reviewers using Android phones? Not working on my apple IOS.
  23. [R34] Ada 1/5 · US Can’t get to work: Can’t get past the Add profile point. Have redownloaded and made new logins, restarted phone, etc. Unfortunately glitched, unuseable

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store