Nike vs Nike SNKRS
Choose Nike for a more reliable shopping experience and better app functionality.
Nike offers a more user-friendly experience with fewer glitches and better overall functionality compared to Nike SNKRS. While both apps have their issues, Nike's users report a smoother shopping experience and better customer service.
Head to head
you want a more stable app experience and better customer service.
you are primarily interested in exclusive sneaker releases and are willing to navigate the challenges.
Evidence note: The reviews for Nike are more consistently positive, while Nike SNKRS has a higher proportion of complaints about functionality and purchase difficulties.
Frequently asked
Which app is better for buying sneakers?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Nike Great for Shopping annoying for Alerts: Functionally wise, this is a good app. However, when you try to filter on just men’s clothing, it does not show you only men’s items. The most annoying thing with this app is when you delete messages you still have a red circle on the app icon on your home screen. I think they do this on purpose to get you to go back into the app. But it never removes those
- [R10] Nike new app update: the new app update made it impossible to find the for sale section. overall the flow of the main homepage is not intuitive. the app redesign looks like it was made by ai.
- [R51] Nike Poor app for filtering potential purchases: I have purchased a few things in the app but, the app fells like the developers are copying Amazon. I have put in my store preference of Men”s items and my size, it proceeds to show me kids items, women’s fitness wear and Men’s items. How can it be so hard to filter by the users already set preferences? Why ask the user to even set that in their profil
- [R63] Nike SNKRS Difficult Sneakers App: With the glitchy hyped sneaker drops, BOTs that are still thriving, and no exclusive access for accounts that have been with the company 20+ years, I’ve expected more! Need to improve releases, have some kind of release quotas per account so all can experience “Got ‘em” notifications!
- [R15] Nike Notifications: You need to fix your notifications. The notification badge never ever clear no matter what I do. The badge is persistently visible indicating g that there are u read messages when I fact there are not. If this is an attempt to increase app usage the. It’s a sleazy way of going about it.
- [R19] Nike Content Overload: I find it extremely difficult to shop on the Nike app as it overloaded with content. It would be nice to have a healthy balance of content and products. The current format makes it difficult to just search for products.
- [R24] Nike Forced to Update app but older phones can’t. Unfair: Once again older iPhones are not able to use the app because the forced update is for newer IOS. It wasn’t like that before. I’ve been ordering off of the Nike app for years. Now they’re forcing me to Update & I can’t on my iPhone. I also can’t even use the older version anymore. Which means I can’t buy anything on the app. That sucks and you gu
- [R66] Nike SNKRS Glitches: Too many glitches. I hit on 2 different pairs sneakers the other day and neither went through because of glitches in the system. You guys didn’t even give me another opportunity to purchase.
- [R4] Nike The app doesn’t send the confirmation code: The app doesn’t work
- [R28] Nike Doesn't send the verification code: I've tried numerous of time to send a verification code to my email and the app does not send it to my email. I've tried several times time and time again. This app is extremely flawed and needs to be fixed. This isn't the first time this has happened to me and my account.
- [R34] Nike This app is a lie: Tried to order some shoes. said I could order them at 10 A.M. when the shoes dropped had a reminder and I was on the app. Second before 10 A.M. had my pre card Installed & address. Pick my size and press pay and it wouldn’t process my payment. Five minutes later. All the shoes was sold out. I could’ve went to the store and got them instead. Garbage.
- [R67] Nike SNKRS Bad: Won’t even let me sign into the actual app when I put my phone number it’s just a service error every time I’ve tried to sign up
- [R2] Nike Great but one thing: I really like this app and it’s one of my favorites. I really like the selection and good things that they have. There are a few things about that I think could be fixed on to make it work better first off the NikeAI I really like it but it’s really hard to tell that it’s actually trying to tell you if you ask it like when’s this gonna go on sale or something like that it’ll j
- [R35] Nike Really good app with good customer service as well: There’s an amazing selection of shoes and other clothing to purchase and even got a one time discount for new users I that I had to cancel the order I used it on but a customer service rep was really helpful in helping me buy the shoes with that promo discount
- [R75] Nike SNKRS Needs to make sense: I love the idea of the app & having availability to all of the new releases. I just think the app needs to make sense. Like when you go for a shoe & don’t hit but then it’s available for regular purchase after the time closes. Also all of the high anticipated, releases seem to be sold out within 20 seconds or app glitches so you can’t get in.
- [R94] Nike SNKRS Never get the shoes: I’ve attempted to purchase shoes at the local time available on the app and have never been successful, especially anything from Travis Scott or Kobe…. It’s very disappointing and discouraging…. Nike needs to fix this issue ASAP with the bots.
- [R20] Nike Great but I need help: The Nike app is great there are so many shoes and clothing that u love but i haven’t been able to access it because it won’t let me sign in or sign up anymore because it says “error user not able to access” if anyone can help em out with that please help me
- [R120] Nike SNKRS Scam: I been using this app for years and every time theres a drop on a nice sneaker i never get it they say Removing bots when you are waiting but i call customer service and the employee told me the have no control about accounts with bots don’t waist you time they are basically selling to resellers and people with bots im deleting this scam out of my phone
- [R76] Nike SNKRS Impossible to buy anything.: Do they only make one shoe per drop? The few times Nike makes something cool to buy, they make it impossible to buy. I wait for the drop, buy within seconds, and still lose out to bots. What a lame app.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store