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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Password Manager vs Bitwarden Password Manager

Password Manager 4.8★ · Free + IAP 60
Winner Bitwarden Password Manager
Bitwarden Password Manager 4.7★ · Free to download 75

Bitwarden Password Manager is the better choice due to its more reliable syncing, fewer complaints about aggressive upsells, and a generally more stable user experience, despite some recent bug reports.

Full reviews: Password Manager · Bitwarden Password Manager

Password Manager (App A) is praised for its long-standing security and customization, but recent changes to a subscription model have led to widespread user frustration over lost features, aggressive upsells, and data loss. Bitwarden Password Manager (App B) is lauded for its reliability, cross-platform functionality, and strong security, though it faces criticism for an outdated interface and occasional syncing and login issues.

Head to head

Features and Customization edge: Password ManagerR15R31R32R37
Password Manager Password Manager users appreciate its flexibility to customize records, add new fields, and include documents like credit cards and insurance info R15R31R37. The family sharing plan is also a valued feature . However, many long-time users report that previously available features, such as renaming or creating custom fields, have been removed or locked behind new subscription tiers R32.
Bitwarden Password Manager Bitwarden is praised for its ability to generate and store passwords, and for offering secure sharing and vault auditing R78. Users also appreciate the option for TOTP (Time-based One-Time Password) with the paid plan . Some users request additional features like a setting to launch with the search bar activated .
Ease of Use tieR15R25R33R41
Password Manager Many users find Password Manager easy to use, simple to set up, and appreciate its consistent interface across devices R15R25R33R41. The autofill feature is not explicitly mentioned but implied by general ease of use for password management .
Bitwarden Password Manager Bitwarden is generally considered easy to use, with a smooth autofill feature and seamless cross-platform functionality R71R78. However, some users find it unintuitive, with issues like needing to type the master password frequently, problems with the app offering to use stored passwords, and difficulties selecting passwords . There are also requests for a PIN option for convenience .
Reliability and Performance edge: Bitwarden Password ManagerR1R12R16R20
Password Manager Password Manager has a mixed record on reliability. While some users report it as solid, consistent, and glitch-free for many years R25, a significant number of recent reviews highlight critical issues. These include data loss R12R20, syncing problems between devices R16R52, and the app stopping working after updates R1R20.
Bitwarden Password Manager Bitwarden is generally seen as reliable and functional across platforms R78. However, recent updates have introduced significant bugs for some iOS users, including app freezes during updates, login issues, Face ID not working, and passwords not syncing between desktop and mobile R69.
Price and Value edge: Bitwarden Password ManagerR1R3R4R7
Password Manager Password Manager users are highly dissatisfied with recent pricing changes. Many who paid a one-time fee for a lifetime or pro version feel betrayed by the switch to a subscription model, the removal of previously included features, and constant upsell banners even for paid users R1R3R4R7. Some still find the subscription fee reasonable compared to competitors R41.
Bitwarden Password Manager Bitwarden is praised for its excellent value, with many users highlighting its generous free tier and considering the paid version worth every penny R71R78. However, some users express concern over recent price increases, with one mentioning a '100% increase' .
Customer Support tieR6R9R10R14
Password Manager Customer service for Password Manager is a major point of contention. Users report a lack of support, unhelpful responses that don't match questions, and an inability to recover master passwords, leading to permanent data loss R6R9R10R14.
Bitwarden Password Manager Bitwarden users report issues with signing up and logging in, with some not receiving verification emails or encountering generic 'An Error Occurred' messages . Some users mention trying Bitwarden support but still failing to resolve issues .
Pick Password Manager if

You prioritize extensive customization options for your entries, including adding custom fields and attaching documents, and are willing to pay for a subscription to access these features R15R37.

Pick Bitwarden Password Manager if

You value an open-source, cross-platform password manager with a strong free tier and robust security features, and are comfortable with a slightly less modern interface R78R98. You also need reliable syncing across devices and are looking for a good alternative to other popular password managers .

Evidence note: Password Manager's lifetime rating is high, but many recent reviews are negative, focusing on changes to its business model and reliability issues. Bitwarden's reviews are more balanced, with recent negative reviews often highlighting specific bugs rather than fundamental dissatisfaction.

Frequently asked

What are the main complaints about Password Manager?
The main complaints about Password Manager revolve around its shift from a one-time payment model to a subscription, which has led to long-time users feeling deceived, losing previously paid-for features, and being subjected to constant upsell ads R1R7. Users also frequently report critical issues like data loss and poor customer support for password recovery R10R12R14.
Does Bitwarden have a free version?
Yes, Bitwarden has a free version that is highly praised by users for being functional and providing excellent value, with many recommending it as a solid password manager without needing to pay R71R78R86R98.
Are there syncing issues with either app?
Password Manager users have reported inconsistent syncing between desktop and mobile versions, with data not moving correctly or new records failing to sync R16R52. Bitwarden users also experience syncing problems, particularly with passwords updated on desktop not syncing to the mobile app, and general issues with cross-device synchronization R69R72.
Which app is better for security?
Both apps are generally considered secure. Password Manager users describe it as encrypted and safe, a great tool for keeping passwords and logins secure R8R17R35R43. Bitwarden is highlighted for its robust security, open-source transparency, end-to-end encryption, and vault auditing, giving users peace of mind R78.

What reviewers actually said

Built only from these 110 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R15] Password Manager 5/5 · US Flexible and Sophisticated: Here is an easy to use password program that is simple to set up and use across all devices. Updates all devices quickly. I love its ability to customize a record. When on a computer I’ve labeled new fields and included PDF documents such as copies of credit cards and insurance info.
  2. [R31] Password Manager 5/5 · US Best Password Manager by far: Both my husband and I have been using this password manager for over 10 years. It’s so easy to both generate and store passwords. But it also keeps copies of insurance cards, drivers license etc. you can keep notes. It keeps the history of the previous passwords. But when my husband passed away suddenly, it was a game changer. The shared vault allowed me to acces
  3. [R32] Password Manager 2/5 · US Disappearing Pro Features: Like others, I paid for the one time pro version a few years ago. When they changed to a subscription model, they moved me to an “essentials” plan that they continually say never lost features. Well slowly but surely things have gone on both iOS and Windows. Can no longer rename fields or make custom fields. For a while they had only removed it from the iOS app and I cou
  4. [R37] Password Manager 5/5 · US Great app: I have used mSecure for a few years and it is a very secure app for my passwords and car, insurance and credit card info. I like that I can customize my records for my needs
  5. [R25] Password Manager 5/5 · US Can’t live without it: I have been using this app for years. More than 10 I believe. It is solid, easy to use,no glitches, well organized. Keeps me from pulling my hair out at times!
  6. [R33] Password Manager 5/5 · US Great!: Used it for years. Easy to use and safe
  7. [R41] Password Manager 5/5 · US Works great & REASONABLE fee: I’ve been using this program in all its forms for about 10 years. iOS, Windows, Android; seamless coordination and consistent interface (!). I recommend it to everyone who needs to keep track of accounts, passwords, and miscellaneous bits of information in a secure but brilliantly portable and easy to use forth.
  8. [R1] Password Manager 1/5 · US Disappointed: Bought a few years ago as a one time payment when downloaded because I didn’t want to deal with apps using subscriptions pricing. Now the old app has stopped working and we are forced to pay a monthly service charge. Very disappointing. I have 250 entry I will have to manually offload/print and input elsewhere
  9. [R12] Password Manager 1/5 · US The app erased all my info from 10+ years: I used this free app for 10+ years, trusted all my log in and bank accounts information here. Didn’t open it too often but it was a lifesaver… until it wasn’t. One day I opened the app and it was empty. Don’t waste your money on this app. Just do a blocked note on your phone that is free and it will actually last forever
  10. [R16] Password Manager 2/5 · US Least intuitive, worst syncing: I put up with upgrades and syncing issues for more than 2 years. No more!! I found mSecure to be inconsistent when I moved to a it’s upgrade/new version. My data didn’t move between the desktop and mobile versions. I just ended my subscription!!
  11. [R20] Password Manager 1/5 · US Read the recent reviews: Used this app for >8 years and loved it. Paid the upfront 1 time fee. Suddenly the app disappears from my phone due to a total revision of the previous version. Couldn’t find any of my info, credit cards, DLs, student loans, SS info on myself, kids parents, pictures of all my important cards, birth certs, all website logins…. I wanted to throw up. Luckily I remember I had b
  12. [R3] Password Manager 3/5 · US Always spams an ad to subscribe. annoying.: There should not be constant ads in paid apps, including ads for the publisher's other offerings. 👎
  13. [R4] Password Manager 2/5 · US Annoying Ad-Banner: Even for a paid customer, an annoying upselling ad-banner is forever nagging. Even after closing the banner, the next time you launch the app it will be there.
  14. [R7] Password Manager 1/5 · US DO NOT GET: The system of securing PWs is fine. The problem is they have built in a constant nagging banner trying to upsell premium that pops up every-time you open the app. Everyone complains about it and they emphatically say that they wont remove it. Its best to get Apple or any other one that wont keep trying to force you to give then more money, because its likely they will never stop.
  15. [R6] Password Manager 3/5 · US Customer Service is Lacking: It was time to upgrade my iPhone. For the past few years, I’ve always used Face ID to open the app. I’ve switched computers and made the mistake of not keeping the password into the app… my bad. My problem was loading the app to the new phone as Face ID wouldn’t work. I tried numerous times to email for help. They did respond but the answers never seemed to match my q
  16. [R9] Password Manager 3/5 · US Need more customer service people: Need more customer service people
  17. [R10] Password Manager 1/5 · US Great but Not: Great secure app. I had over 200 passwords, notes and financial entries then I forgot my password. Reached out customer service and guess what? They cannot reset your password. So if you buy this make sure to write down your password in several different places.
  18. [R14] Password Manager 1/5 · US No Way To Recover!: Keep a hardcopy of every password you put in here and the password to enter the app because there’s no way to recover any of it! Which means there’s really no point in paying for this! No point in the backup either because it all gets destroyed if you need to reset your password. Kept the acct key email for nothing.
  19. [R71] Bitwarden Password Manager 5/5 · GB Really like it: I find it easy to use, I started with the free version and have upgraded to the paid version primarily because I think it is worth paying for. I have tried keepass as well and much prefer Bitwarden.
  20. [R78] Bitwarden Password Manager 5/5 · GB Fantastic: Bitwarden is a top-tier password manager offering robust security, open-source transparency, and seamless cross-platform syncing. Its intuitive interface, end-to-end encryption, and generous free tier make it ideal for individuals and teams. With secure sharing and vault auditing, Bitwarden delivers peace of mind and powerful control over digital credentials.
  21. [R86] Bitwarden Password Manager 5/5 · GB Amazing password manager: It’s free, it’s functional, its got Liquid Glass design. It’s simply the best password manager.
  22. [R98] Bitwarden Password Manager 5/5 · GB Incredible value. And it’s FREE!!: As long as it’s free and solid as it is, I’ll never use another password manager.
  23. [R52] Password Manager 1/5 · US No longer syncs: Mac Sonoma, iPhone 15 Pro Max, iOS 17, both latest version. App is updated to latest on both. Added a new Mac record this morning, has yet to sync to my phone.
  24. [R69] Bitwarden Password Manager 3/5 · GB Password update doesn’t sync: I’ve updated a few passwords on the desktop but they don’t sync with the app even after multiple manual refreshes of the app. Kind of defeats the purpose to be honest…anything can be done? Thanks
  25. [R72] Bitwarden Password Manager 3/5 · GB Doesn’t sync with iPad: Good app but doesn’t sync with the iPad
  26. [R8] Password Manager 5/5 · US Password security: Best app to keep all of your passwords and logins for multiple items. Such as safe, professional licensing, EMR. Encrypted and safe!!!
  27. [R17] Password Manager 5/5 · US PASSWORDS: With the dozens of passwords we need now days, not to mention security, MSecure is the answer!
  28. [R35] Password Manager 5/5 · US Great password keeper: very secure and easy to use
  29. [R43] Password Manager 5/5 · US Lost without it!: I have been using mSecure since it began. The security has proven to be excellent and it keeps me organized. There is no way to keep track of all the passwords without it.

Synthesized from 110 recent App Store reviews · updated July 2026 · View on the App Store