Albert vs EarnIn
Choose EarnIn for a more reliable and user-friendly experience.
EarnIn generally offers a better user experience with fewer complaints about cancellations and customer service, while Albert struggles significantly with subscription management. Both apps have their strengths, but EarnIn's higher lifetime rating and more positive user feedback give it the edge.
Head to head
you prefer budgeting tools and are willing to navigate a more complex app.
you want a straightforward cash advance service with better user support.
Evidence note: Albert's reviews are heavily skewed towards negative experiences, particularly regarding subscription management, while EarnIn has a more balanced mix of positive and negative feedback.
Frequently asked
What are the costs associated with using Albert and EarnIn?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R3] Albert Average App.: I think it is an okay app, but I don't like having all my money gone when it is time to pay it back.
- [R66] EarnIn Earnin: I enjoy this app but when I request amount of funds it automatically send me whole 100.00 which I don’t need therefore this is a great apps. I notice the charge a fee if you need immediately or you have to wait one or two business day to receive your funds in your account.i notice I tips some time unfortunately when it time to repay the money back it seem I pay more back. I’m trying to und
- [R84] EarnIn Blessing: It’s important to know that this service can get you stuck in a loop of borrow and repay. So use sparingly. But whenever I get in the loop I can easily get out. This service has been a life saver for emergency vet bills, last minute groceries, unexpected medical expenses and gas tank refills on many occasions. People like me who don’t have much saved up it has helped me so much when I ne
- [R14] Albert Terrible cancellation process.: The app is alright but they make it hell to try and stop using it. It’s annoying because it’ll “smart save” and randomly take money out your account. You can turn it off but then you can’t borrow from the app without it on. You try to close the account and they give you 30 hoops to jump through that THEY created. It serves it’s purpose but I wouldn’t recommend for s
- [R60] Albert Horrible customer service Do Not: I recently set up an account with Albert and I have found that their customer service and communication is horribly lacking. I was trying to pay my instant cash account and I didn’t realize that you can’t do it through your debit card and it takes 2 to 3 days to do it through your bank account and in the meantime you’re getting charged for the late fees and the on
- [R78] EarnIn Easy to use: Earnin has always worked well for me and is easy to use.
- [R12] Albert Frauds!: I have attempted to cancel multiple times because they keep charging me $40. It doesn’t allow you to cancel. It will just say you need to withdraw your money before. So you do, but then it will just keep charging you saying that you never tried to cancel because it won’t allow you to! It’s ridiculous. They also won’t refund you!!
- [R61] EarnIn Stolen: They have taken over 700$ in pay back before time it was 499$ and now and extra 300 was taken out of my account and no you can not contact customer service or support to fix this issue so im out an extra 300$ out of my paycheck never again it is being deleted after tears with them
- [R75] EarnIn Zero benefits for long term customers: I know now what to expect from earnings app & the un reliability when it comes to having the funds available when I need them to pay bills is something I unfortunately can’t risk. I’ve never payed late but the needle is constantly pushed back, I use to be able to withdraw 1250$ per pay period then they reduced it to 1100$ with zero valid reasons as to why. I
- [R22] Albert App was going good then boom 39.99: App was going good then boom charged 39.99. Contact support there’s nothing they can do. They just automatically changed my plan and now i can’t change it back. Can’t get a refund. Nothing. 39.99 for nothing.. smh don’t use app will scam u
- [R74] EarnIn Nice app and service: I enjoy the Earnin app and the service is really simple and seamless. All the fees (which are extremely minimal) are up front and easy to understand. I was skeptical of something like this before, but it’s been a really nice thing to know I have when and if I need it.
- [R98] EarnIn Lifesaver: I have never been very smart with my money. I’ve left myself in situations where I need money before payday, I try not to let that happen very much. This app is great for when you’re in a pickle. Yes there’s a $3.99 fee for transferring instantly and yes they do ask for a tip, but you can choose the amount and I personally believe it’s worth it.
- [R52] Albert Customer service sucks: I tried logging in today, by mistake I entered my info wrong and it locked my account. I have tried to reach out to customer service and no one is helping, it’s all bots. I tried resetting my passwords multiple times and it’s still not letting me. Idk what to do anymore because I have money in that account and I cannot get any help. Do not use this app!
- [R103] EarnIn Not worth it: The customer support team is full of bots that repeat the same response. The customer support when a human eventually responds repeat the same information that the bot provides. I was using the app for over a year and I’ve encountered issues with how the daily max reset. I was also made aware that regardless of your good history with the platform that is not taken into consideration
- [R117] EarnIn Great service: Great, speedy, customer service!
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store