Head-to-head
Albert vs Brigit
Albert
40
Winner
Brigit
Brigit
65
Brigit is generally preferred for its cash advance services, despite some issues with processing times and subscription cancellations, while Albert faces significant criticism for its difficult cancellation process and unauthorized charges.
Albert and Brigit both offer cash advances and budgeting tools, but Albert is plagued by numerous complaints regarding its impossible subscription cancellation process and unauthorized charges. Brigit, while not without its flaws like slow repayment processing and some subscription issues, appears to be a more reliable option for users seeking quick cash and budgeting assistance.
Head to head
Albert Albert is praised by many users for being a great and easy-to-use service for quick cash advances, often available when needed, and some appreciate the ability to push back due dates R2R7R9R11. However, some users report issues with the app not working, inability to access funds, or verification problems preventing them from getting advances .
Brigit Brigit is widely appreciated for providing quick and easy cash advances, often available instantly or on the same day, and is seen as a helpful tool when checks aren't enough or for unexpected expenses . Some users, however, report being denied advances despite having income, or only being approved for small amounts like $50-$85 .
Albert Albert faces overwhelming criticism for making it incredibly difficult, if not impossible, to cancel subscriptions, with users reporting continuous charges for months or even years after attempting to cancel R1R4R6R8. Many users claim they were charged for subscriptions they never agreed to or used, and that the company refuses refunds R4R8R12.
Brigit Brigit users also report significant issues with cancelling subscriptions, with charges continuing even after cancellation . Some users mention being charged for services they never used or for a trial they ended .
Albert Albert users express frustration with money being 'pending' and unable to be cashed out R29. There are also complaints about the 'smart save' feature randomly taking money, which can be turned off but then prevents borrowing R14.
Brigit Brigit users frequently complain about slow processing times for repayments, stating it can take 2-5 days or even a full week for payments to clear, preventing them from using the service again R67R70R78. Some also report random charges or money being taken whenever the app wants, not on the due date R70.
Albert Albert's customer service receives severe criticism, with users reporting that support is often handled by AI bots that are unhelpful, and that it's impossible to talk to a real person R21R34R40R52. Issues include accounts being locked without resolution and inability to get help with funds R52.
Brigit Brigit's customer service also receives negative feedback, with users stating that chat assistance is useless, responses are slow, or that no one responds at all R78.
Albert Albert is praised for helping with budgeting and making saving money easier R5R45. However, some users dislike the saving feature, finding that money is always pending and cannot be cashed out R29. There are also concerns about the app requiring withdrawals every paycheck into a savings account, which users find 'weird' R17.
Brigit Brigit is mentioned as helpful for keeping track of everything .
Pick Albert if
You need budgeting and saving assistance and are willing to navigate potentially difficult cancellation processes R5R45.
Pick Brigit if
You prioritize quick and reliable cash advances for emergencies or to bridge gaps between paychecks .
Evidence note: The evidence for Albert is heavily skewed towards negative reviews, particularly concerning cancellation and unauthorized charges, despite its higher lifetime rating. Brigit also has cancellation issues but generally more positive feedback on its core lending service. The free-to-download nature of both apps means that some negative reviews might stem from users encountering friction with paid features or eligibility requirements.
Frequently asked
Is it difficult to cancel subscriptions with Albert or Brigit?
Do Albert and Brigit have good customer support?
Are there issues with repayment processing times for Albert or Brigit?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Albert Albert is great: Great service
- [R7] Albert Great app: Easy to use and helpful when in need
- [R9] Albert Easy: There when you need. It’s quick and easy.
- [R11] Albert Albert: Real deal and great to have, even let you push your due date back plus more.
- [R1] Albert Impossible to cancel subscription: Just as the title reads they keeps charging you and make it impossible to cancel your subscription.
- [R4] Albert Scam: This app is a scam. There is absolutely no way to cancel a membership (which I never agreed to btw) in the app; instead, they want you to text or call them. If you’re looking for money, this is NOT the app to use. They will steal from you and refuse to help in any way.
- [R6] Albert Nope.: Incredibly difficult to cancel subscription. They’ve been charging me for 2 years after I thought I cancelled it
- [R8] Albert Unreasonable Refund Policy: They’ll gladly take your money, make it inconvenient to cancel on the app itself, raise prices, and then tell you they don’t offer refunds. It goes against their policy.
- [R14] Albert Terrible cancellation process.: The app is alright but they make it hell to try and stop using it. It’s annoying because it’ll “smart save” and randomly take money out your account. You can turn it off but then you can’t borrow from the app without it on. You try to close the account and they give you 30 hoops to jump through that THEY created. It serves it’s purpose but I wouldn’t recommend for s
- [R29] Albert Like the app hate the saving feature: Like the app hate the saving feature. And the money is always PENDING and I can never cash it out.
- [R67] Brigit takes too long to repay: if it didn’t take a week to process the repayment this would be the top app
- [R70] Brigit Disappointed: Way too many issues with processing and random charges I really don't recommend this app. The processing times are absolutely ridiculous. When you pay back your advance, they say it takes 2 to 5 days, but for me, it literally takes a whole week just to clear my account so I can use it again. On top of that, they take your money whenever they want. Last time, my due date was set for M
- [R21] Albert I love this app: I really do love this app, but just recently it will not upload my saving statement I’ve gotten in contact with someone and still nothing And I don’t know what else to do because you can’t actually talk to someone.
- [R34] Albert WARNING: Do not ever use this app. They will deceptively enroll you in a paid subscription, and HOLD YOUR MONEY without being able to transfer it back out without going through multiple loopholes made to be as difficult as possible. “Support” is an AI bot which will refuse to make it better. Whatever you’re planning on doing with your money, do it literally anywhere else besides this app.
- [R40] Albert Cancellation: Probably one of the worse banks when it comes to canceling. There is no one who actually assists you. They take money from your linked bank account monthly. It’s just an all around horrible app
- [R52] Albert Customer service sucks: I tried logging in today, by mistake I entered my info wrong and it locked my account. I have tried to reach out to customer service and no one is helping, it’s all bots. I tried resetting my passwords multiple times and it’s still not letting me. Idk what to do anymore because I have money in that account and I cannot get any help. Do not use this app!
- [R5] Albert Great APP!!!: PHENOMENAL!!! Definitely helps with budgeting!!!
- [R17] Albert Good. Slightly confusing: Has helped me out of a pickle a few time with the instant cash. But it does require you to let it make withdrawals every paycheck to put into their savings account. You can transfer it back to you but it’s kinda weird. I haven’t figured out how to get past it yet
- [R45] Albert Makes Saving Money so easy.: This app has surely made saving money easier.
- [R12] Albert Frauds!: I have attempted to cancel multiple times because they keep charging me $40. It doesn’t allow you to cancel. It will just say you need to withdraw your money before. So you do, but then it will just keep charging you saying that you never tried to cancel because it won’t allow you to! It’s ridiculous. They also won’t refund you!!
- [R60] Albert Horrible customer service Do Not: I recently set up an account with Albert and I have found that their customer service and communication is horribly lacking. I was trying to pay my instant cash account and I didn’t realize that you can’t do it through your debit card and it takes 2 to 3 days to do it through your bank account and in the meantime you’re getting charged for the late fees and the on
- [R78] Brigit Processing: It’s ok sometimes it takes 2 weeks for your payment to show that the been paid back smh. Customer service never responds back after the person in the chat states it will take 24 hours
- [R107] Brigit Payment Status: Takes forever to take your payment but quick to withdrawal from your account, Says it takes 2-5 business days to clear but my account already reflects the payment. wouldn't recommend!
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store