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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Zoho Cliq vs Rocket.Chat

Zoho Cliq 4.8★ · Free + IAP 65
Winner Zoho Cliq
Rocket.Chat 4.4★ · Free to download 45

Zoho Cliq is a better choice for those already in the Zoho ecosystem, offering strong integration, while Rocket.Chat is suitable for users prioritizing self-hosting and open-source flexibility despite its numerous reliability issues.

Full reviews: Zoho Cliq · Rocket.Chat

Zoho Cliq offers robust integration within the Zoho ecosystem and is praised for its communication features, but struggles with performance and frequent crashes. Rocket.Chat appeals to users seeking self-hosted, open-source solutions, though it faces significant issues with notifications and overall app stability.

Head to head

Features & Integrations edge: Zoho CliqR2R9R13R15
Zoho Cliq Zoho Cliq is highly valued for its deep integration within the Zoho ecosystem, making it a powerful communication tool for businesses already using Zoho One R2R25. Users appreciate its ability to replace internal email communication, support screenshots and annotations, and offer smooth call handoff R15. It's seen as a strong alternative to Slack and Microsoft Teams due to its features and lower cost R13R15. However, some users find it too simple for basic tasks like text formatting, finding recent threads, or mentioning teams . There are also requests for features like uploading multiple pictures per post and better iPad support R9.
Rocket.Chat Rocket.Chat is praised for being a self-hosted, open-source solution that allows companies to create a closer online community and collaborate effectively R76R85. It's seen as a Slack-like replacement for team communications on private servers . However, users report missing basic functionalities like saving E2E encrypted videos, video previews, and proper display of E2E encrypted photos . Some find the app's usability lacking, especially for image posting . There are also requests for quality-of-life features like filtering notifications and better organization of chats into groups .
Ease of Use & UI/UX tieR7R8R14R19
Zoho Cliq Many users find Zoho Cliq effective and easy to use for communication R8R19. Some praise its multi-window auto-opening for multitasking and easily accessible threads . However, a significant number of users find the app confusing, not intuitive, and a hassle to get working R7R14. The UI/UX is described as a 'total mess' by some, with users getting lost in menus and threads displaying poorly R40. The app also has an issue with loading oldest messages at the top, which is contrary to other apps R14. Some users are annoyed by forced tutorials every time they open the app .
Rocket.Chat Rocket.Chat is generally considered easy to use for basic chat functions . However, the app's usability needs more work, particularly around features like image posting . Users also report issues with the web version being unusable on mobile due to constant zooming . Some find the login process difficult and the admin panel glitchy . The overall UI/UX is sometimes described as needing a facelift .
Reliability & Performance tieR1R3R10R12
Zoho Cliq Zoho Cliq suffers from significant reliability and performance issues. Users frequently report the app slowing down their phone, crashing randomly, and having trouble keeping up with typing R3R12R18R22. It often shows a blank screen on loading, especially on low bandwidth connections, and generally has poor performance R1. Some users need to uninstall and reinstall frequently R10. Specific bugs include conference calls not working R20, CarPlay freezing , and issues with sharing from other apps . The app has also been reported to disappear from iPhones or crash immediately after updates R18.
Rocket.Chat Rocket.Chat also struggles with reliability, with users reporting frequent freezing and hanging, making the app unusable . Messages often don't load or show up, even after notifications R59. The app is described as 'unreliable' and 'buggy' . Users experience issues with the app logging them out frequently . Some updates have introduced new bugs, rendering the app unusable .
Notifications tieR35R41R50R55
Zoho Cliq Zoho Cliq has significant issues with notifications. Users report notifications not showing up on iPhones R41R55, or not working correctly after updates R41. Some users complain about 'abusive notifications' where the app sends push notifications even when desktop activity is detected, ignoring user settings R50. There's also a complaint about the removal of the option to halt notifications for a duration R35.
Rocket.Chat Rocket.Chat is plagued by widespread notification problems. Many users report receiving zero notifications, or that notifications are broken after updates R57R59R65. Even after checking settings, uninstalling, and reinstalling, notifications often fail to work R57. Users express frustration over not being able to set ringtones or customize notification settings . Some wish for red number notifications on the app icon and the ability to enable notifications for groups .
Support & Bug Fixes tieR20R40R44R60
Zoho Cliq Zoho Cliq users express frustration with the lack of attention to bug fixes and customer service. Despite reporting issues and going through Zoho assist with the technical department, users claim that promised fixes in updates do not materialize R44. Some users are unwilling to email support for basic feature issues R20. There are complaints that feedback is ignored and bugs are not fixed R40.
Rocket.Chat Rocket.Chat's support is described as 'virtually nonexistent' . Users find the support website too technical to be helpful . There's a general sentiment that developers are not addressing constant hangups, freezes, and non-functionality . Users are waiting for updates to fix critical issues like 2FA bugs R60 and problems with specific integrations .
Pick Zoho Cliq if

You are already invested in the Zoho ecosystem and require deep integration with other Zoho applications R2R25. You prioritize a feature-rich communication tool that can serve as an alternative to Slack or Teams, especially if cost-effective .

Pick Rocket.Chat if

You prioritize a self-hosted, open-source chat platform for internal communication and are comfortable with a more technical setup R76R85R102R108. You need a secure messaging platform and are willing to tolerate significant reliability and notification issues for the flexibility of self-hosting .

Evidence note: Both apps have a significant number of negative reviews, particularly regarding reliability and notifications, which skews recent ratings. Zoho Cliq's free tier likely contributes to some negative feedback from users encountering limitations or performance issues without paying for advanced features. Rocket.Chat's free-to-download model means users might be encountering issues with self-hosting or specific server configurations.

Frequently asked

Does Zoho Cliq integrate with other Zoho products?
Yes, Zoho Cliq offers strong integration with the entire Zoho ecosystem, allowing seamless communication within applications like Zoho CRM and Zoho Books R2R25.
Are there performance issues with Zoho Cliq?
Yes, Zoho Cliq users frequently report performance issues, including slow loading, blank screens on low bandwidth, app crashes, and difficulty keeping up with typing R1R3R18R22.
Does Rocket.Chat support self-hosting?
Yes, Rocket.Chat is highly praised for its self-hosting capabilities, allowing users to set up and manage their own private chat servers R76R85R102R108.
Do Rocket.Chat notifications work reliably?
No, many Rocket.Chat users report significant issues with notifications, including zero notifications, broken alerts after updates, and messages not showing up even when notifications are received R57R59R65R72.

What reviewers actually said

Built only from these 116 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Zoho Cliq 5/5 · US The best communication app, especially if you are invested in the Zoho ecosystem.: After being on the Zoho One plan and invested in the entire Zoho ecosystem for almost eight years, we decided at the end of last year to switch to Slack and other applications. Slack is great, but what you lose is the integration, in particular, let's say, with Zoho Click across all the apps that you work with. For
  2. [R9] Zoho Cliq 3/5 · GB iPad Support: Please add iPad support
  3. [R13] Zoho Cliq 5/5 · US Awesome substitute for slack: Keeps message forever setting
  4. [R15] Zoho Cliq 5/5 · US Much Better than Slack: Does the job and more. Call handoff is smooth. Permissions are simple and granular.
  5. [R7] Zoho Cliq 1/5 · US Super bad and useless app! Nothing is intuitive and is a hassle just to get it working!: You only get one shot to impress user and you’ve failed at it
  6. [R8] Zoho Cliq 5/5 · US Great Tool: This app really helps employer and employees be able to communicate with each other efficiently and effectively, this really is a wonderful app .
  7. [R14] Zoho Cliq 2/5 · US Confusing: Loads oldest at top versus my experience with other apps. Cannot determine how to delete. I do not like Cliq.
  8. [R19] Zoho Cliq 5/5 · US Effective: Really good app used ti communicate with all your co workers very very effectively.
  9. [R1] Zoho Cliq 2/5 · US Functionalities - Good, Security Implementation - Bad, Performance - SLOOW: Most functionalities are good and at par with comparable products. Security implementation, especially MFA is clunky and does not work well when on low bandwidth connection - eg airplane WiFi. Performance - Cliq on Mac shows blank screen on loading when on low bandwidth connection. Generally poor performance.
  10. [R3] Zoho Cliq 3/5 · US Please fix the bugs!: I use all zoho applications for my job and I love being able to use the apps on my phone as well, especially zoho Cliq. However recently I’m noticing it really needs to be fixed. The program slows my phone down entirely when it’s open, it also randomly crashes, and often has trouble keeping up with my pace of typing. Sometimes i press the backspace button and nothing happens.
  11. [R10] Zoho Cliq 2/5 · US Glitchy: Have to uninstall and reinstall frequently from both phone and computer. I am not the only one with this issue. Our company used Skype before it was discontinued and I didn’t think we could all collectively dislike anything less but then along came Cliq. I am not sure if we would like Teams any better but Cliq is not it.
  12. [R12] Zoho Cliq 1/5 · US Crashes when viewing pictures: No matter what device, especially iPads or tablets, while viewing multiple pictures on the app will crash and go to home page.
  13. [R35] Zoho Cliq 5/5 · US One of the most relevant settings was removed: Why was the option to halt notifications removed? On my days off I could halt notifications from the app for a duration of 8 hours or a whole day or a whole week so my phone stops blowing up from my work chat and now it’s not even available in settings anymore and my phone is going crazy it’s super inconvenient even when I log out of the app. Thanks g
  14. [R41] Zoho Cliq 5/5 · US Notifications broken on iPhone 12 Pro iOS 14.2: Please fix! It’s been 3 weeks since your last app update. I really on notifications! Very important. I’ll update my star rating once this is fixed. Thanks!
  15. [R50] Zoho Cliq 1/5 · US Abusive Notifications: The developers never concede to any feedback regarding their inability to abide by their own notification settings and it is frankly quiet annoying. I have had issues with Cliq's notification settings and they are never willing to do anything about it. Example, I have it set to only send me a push notification on my phone only if there has been 10 minutes of inactivity on th
  16. [R55] Zoho Cliq 1/5 · US Bugs: Notifications do not show up on iPhone 11 pro.
  17. [R20] Zoho Cliq 1/5 · US Conference call does not work: Con call does not work. Its very frustrating how such a simple feature does not work. And somehow we are supposed to email to zoho every time for such small basic feature that are missing/not working. Cant you guys fix it for once??? Just letting you know, i am not going to send email to your support email id. I dont care if you fix the issue or not, we are moving
  18. [R40] Zoho Cliq 1/5 · US Worst application ever. Frustrating!!!!: I’ve used it for weeks. Previously I’ve used slack. Cliq is too much buggy and UI/UX is a total mess. You can easily get lost in menus, threds are showing really bad. Even you may be mentioned some where and it won’t notify you some times! We’ve sent feedback to the team and they ignored and didn’t fix bugs. I hate this weak and frustrating app. Actually it
  19. [R44] Zoho Cliq 1/5 · US iOS cliq app issues: Last time I gave 4, but this time 1 is enough. It seems no care about customers. Although we go through Zoho assist with Technical department & they assured me that next update will fix all addressed bugs, but new update came & no change. Congratulations; That’s the Zoho customer service without any attention!!
  20. [R60] Rocket.Chat 1/5 · US 2FA Bug: App and product is great but the bug with 2FA unable to progress to login through the mobile app needs to be fixed before I would rate it higher
  21. [R25] Zoho Cliq 5/5 · US Works very well with the rest of Zoho suite: Very fast to send/receive compared to other big tech. Works seamlessly across platforms and feature rich.
  22. [R18] Zoho Cliq 1/5 · US App crashes immediately after update: I have been using Cliq for a while on my iPhone 6s (iOS 15.8.3), but after the latest update, the app crashes as soon as I try to open it. I tested it on another device, and the same issue occurred. Please look into this and provide a fix as soon as possible. I rely on this app for work, and it's currently unusable. Thank you!
  23. [R22] Zoho Cliq 1/5 · US App crash upon opening: Doesn’t work on iPhone 15 pro max, crashes upon opening. Can you fix it?
  24. [R76] Rocket.Chat 5/5 · US Best way to chat!: Been using Rocket.Chat since 2021. It is the best way to stay connected with friends - whether on android, iOS, with push notifications or on desktop client or web browser - it makes having a self hosted chat platform a breeze!
  25. [R85] Rocket.Chat 5/5 · US Incredible: Replaced our entire office setup with self hosted options and can’t believe we didn’t do it sooner.
  26. [R102] Rocket.Chat 5/5 · US Industry Alchemist: Testing it hosted at my home network, very promising. I like it
  27. [R108] Rocket.Chat 5/5 · US Great and self hosted: Easy to use. Love it.
  28. [R57] Rocket.Chat 1/5 · US Notifications broken now: Recent update means zero notifications. all settings are correct for my phone, but I no longer get any notifications at all. No banner, no sound, no badge icon, no lock screen. Nothin. uninstall and reinstall doesn’t work. even installed on a different device and notifications still don’t work.
  29. [R59] Rocket.Chat 3/5 · US Buggy: Issues with sending messages and having them not show up, issues with getting notifications and then the messages don’t show up.
  30. [R65] Rocket.Chat 3/5 · US No notification alerts: My only complaint is not receiving alerts or notifications when a new comment is posted. Other than that it seems pretty decent.
  31. [R72] Rocket.Chat 1/5 · US No notifications: No notifications - unusable

Synthesized from 116 recent App Store reviews · updated July 2026 · View on the App Store