Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

iScanner vs Scanner App

iScanner 4.8★ · Free + IAP 70
Winner iScanner
Scanner App 4.9★ · Free + IAP 60

iScanner is generally preferred for its scanning quality and ease of use, despite frequent complaints about its subscription model and intrusive ads, while Scanner App struggles with recent reliability issues and a confusing user experience.

Full reviews: iScanner · Scanner App

iScanner offers high-quality scans and a user-friendly interface, though its pricing and ad frequency are significant drawbacks. Scanner App, while historically reliable, is currently facing issues with document sending, account access, and a less intuitive export workflow.

Head to head

Scanning Quality edge: iScannerR3R14R29R33
iScanner Users praise iScanner for its vibrant colors, aligned images, and overall high-quality scans, with some calling it the 'best quality scanner' they've used R3R14R29. It's noted for cleaning up documents to look more polished R33.
Scanner App Scanner App is also recognized for producing high-quality scans and clear, clean documents . However, some recent reviews mention blurry scans on newer iPhone models and a drastic reduction in quality with the latest update, particularly for black and white conversions .
Ease of Use edge: iScannerR5R23R45R51
iScanner iScanner is frequently described as 'easy peasy,' 'simple to use,' and having an 'intuitive UI,' making complex processes straightforward R5R23R45R51. Many appreciate its simplicity for creating and sending PDF documents R31R33.
Scanner App Scanner App is also lauded for being 'fast & easy' and 'simple to use' by many long-term users . However, recent updates have made the scanning process slower, requiring more steps per page, and some find the export workflow confusing R88R96.
Reliability and Performance tieR14R39R4R12
iScanner While many users report iScanner 'works like a charm' and 'always does what I need it to do' R14R39, recent updates have introduced significant performance issues. Users complain about the app being 'extremely slow' and freezing, with emails failing to send R4R12. Some also experience issues with saving and accessing documents .
Scanner App Scanner App has a history of being 'amazing and always reliable' for many years R63. However, recent reviews indicate a decline in reliability, with documents failing to send R63R79, freezing issues R79, and problems with account access and lost documents R81R85.
Price and Value tieR1R3R7R18
iScanner iScanner faces widespread criticism for its pricing model, with users finding $12/week 'too expensive' and feeling tricked into subscriptions R1R3R7R18. Many are frustrated by paywalls for basic features like saving or sending documents, even after paying for a 'lifetime' subscription R16R22R30. Intrusive ads are also a major complaint for free users R22.
Scanner App Scanner App also draws criticism for its subscription model, with users feeling that a 'lifetime plus account' no longer offers full functionality with the introduction of an 'ultra' tier . Some find the monthly subscription 'crazy pricing' and prefer a one-time payment . There are also reports of double charges and difficulties with refunds .
Customer Support tieR1R58R52R81
iScanner There are no explicit reviews praising iScanner's customer support. Conversely, users report difficulty canceling subscriptions, suggesting poor support in this area R1R58R52.
Scanner App Scanner App's customer service receives mixed feedback. While some users report receiving 'polite and friendly help' R81, others are frustrated by a lack of support for account access issues, password resets, and refund requests, with some claiming to have received no response after multiple attempts .
Features (OCR, Export, Storage) tieR13R5R31R33
iScanner iScanner offers OCR, but users report it reorganizes words and erases handwriting R13. The app allows compiling pictures into PDFs easily R5R31R33 and is praised for its versatility R14. However, some features like multiple scans under one batch are paywalled R22, and there are complaints about not being able to name and save documents before forwarding .
Scanner App Scanner App is valued for its plentiful export options and ability to send documents to various providers . However, users report issues with exporting to specific services like Evernote , difficulty integrating with cloud services like Nextcloud , and a desire for easier saving as photos . OCR functionality is also reported to be broken for some users on certain iOS versions . A significant concern is the lack of automatic iCloud backup, leading to lost scans R85.
Pick iScanner if

You prioritize high-quality scans and a straightforward, intuitive scanning process, and are willing to navigate a potentially expensive subscription model or tolerate ads in the free tier R3R5R14R29.

Pick Scanner App if

You are a long-term user who values a historically reliable app for basic scanning needs and are comfortable with its interface, despite recent performance and subscription tier issues .

Evidence note: Both apps have a significant number of negative reviews related to their subscription models and recent performance issues, which skews their recent sentiment compared to their high lifetime ratings. The free-vs-paid asymmetry is very strong for iScanner, where many negative reviews stem from free-tier limitations or unexpected subscription charges.

Frequently asked

Is iScanner truly free to use?
iScanner is free to download and allows scanning documents, but many essential features like saving, sharing, or emailing scanned documents are locked behind a paywall or subscription, leading many users to feel it's not truly free R1R16R22R30.
What are the main complaints about iScanner's pricing?
The main complaints about iScanner's pricing include its high weekly subscription cost, often cited as $12 per week, and users feeling tricked into subscriptions or encountering paywalls for basic functionality after a 'free trial' R1R3R7R18.
Does Scanner App have issues with document backups?
Yes, Scanner App has received complaints from users who lost all their scans after losing their phone because the documents were not stored on iCloud backup, and the app's own backup feature is a paid option R85.
Are there recent performance issues with Scanner App?
Yes, recent reviews indicate Scanner App has issues with documents failing to send, the app freezing frequently, and a slower scanning process due to changes in the user interface R63R79R88R96.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] iScanner 3/5 · US Is it really worth the $12/week?: Don’t get me wrong - this app is leagues better for photoscanning than any other app I’ve tried. The colors are vibrant, and the images are nice and aligned. My only gripes are that it doesn’t tell you about the price until you try to share your scan, and that the price is twelve dollars per week (after the one week free trial). It can only reasonably be said to b
  2. [R14] iScanner 5/5 · US Great App: Works like a charm! Great quality scans. Very easy to use and very versatile!
  3. [R29] iScanner 5/5 · US Best mobile scanner: It’s outright the best quality scanner I’ve used. I paid for other mobile scanners before this but IScanner beats them all by far.
  4. [R33] iScanner 5/5 · US Easy scanning: This program makes scanning and pdf sending so easy! It cleans everything up for you as well to make it look more polished.
  5. [R5] iScanner 5/5 · US Easy Peasy: I just took my pictures (scanned) and they were complied into a PDF!! Thank you for making a complex process “easy peasy!”.
  6. [R23] iScanner 5/5 · US Awesome App: It’s very simple to use and produce great documents
  7. [R45] iScanner 5/5 · US Sergo: Loved from the beginning. Very intuitive UI.
  8. [R51] iScanner 5/5 · US Love It!: Easy to use.
  9. [R39] iScanner 5/5 · US Love this app ❤️: Love this app. It always does what I need it to do. Works great
  10. [R4] iScanner 1/5 · US Horrible: Don’t use. Since the new update it’s extremely slow and not worth the effort.
  11. [R12] iScanner 3/5 · GB Slow and not very intuitive: Very average
  12. [R1] iScanner 1/5 · US Don’t use this: You need to pay to be able to use it and it’s impossible to cancel your subscription.
  13. [R7] iScanner 1/5 · US UScamer: They think we are stupid, idiotic, weekly SUBscription; leave it
  14. [R18] iScanner 1/5 · US Cost: Too expensive overall. Every thing is at an add in cost weekly.
  15. [R58] iScanner 1/5 · GB Terrible app!: Will not allow me to cancel my subscription! Keeps throwing out a message no internet connection though I have connection 😡
  16. [R52] iScanner 1/5 · GB Makes the cancel button for the pro trial absurdly hard to find: Clearly just trying to trick people into paying for another subscription, the lack of integrity from apple is to be expected but still very poor.
  17. [R81] Scanner App 3/5 · GB Issues when upgrading: I have been a long term user of Genius Scan and previously would never have considered giving a low rating. However, upgrading to a new iPhone and backing up from iCloud without a paid subscription has lost all my documents built up over many years. I have received polite and friendly help from customer services and although Genius Scan was part of my iCloud back up it is
  18. [R13] iScanner 1/5 · US Convert to text: When I tried to convert my hand writing to text it didn’t do it the way it was written. Instead it reorganized the words, and erased a lot of the hand writing.
  19. [R31] iScanner 5/5 · US Great PDF Scanner!: Love this simple app for creating pdf docs!
  20. [R16] iScanner 2/5 · US Not free to save a pdf scan: It's free to download the app, free to scan a document, but you can't do anything with the document once you scan it, can't even save it. So, not a free option to obtain a usable a PDF scan document.
  21. [R22] iScanner 1/5 · US ads suck: Dude this sucks. The ads are so intrusive and have fake buttons so you click on them. The scanning is whatever and it’s so many steps to just send myself an email and multiple scans under one batch is under a paywall. You’re a glorified camera app. Get over yourself (I’m mostly salty about ads. They are truly the worst)
  22. [R30] iScanner 1/5 · US A scam: I paid $24.95 for a lifetime subscription. I don’t want to pay more for the pro version since I only scan a few documents per month, mostly for the insurances I have. It only allowed me to send 5 documents! So now I am supposed to pay more just to send the documents? What good is scanning them if I can’t use them to send ?
  23. [R85] Scanner App 1/5 · US Scans are not backed up: I used to love this app, but then I lost my phone and I lost all my scans. I realized to my chagrin that they were not stored on iCloud backup. I saw that Genius Scan sells a feature to back up your scans, but I wasn’t fully confident with the security provided by an app company like this. I would much prefer backups on iCloud. I just found another scanner app that use
  24. [R63] Scanner App 3/5 · US Worked great for a long time but no longer: This app was amazing and always reliable for a long time. Unfortunately, it no longer sends documents. I’ve tried sending documents to my email multiple times over the last two months and nothing. It acts like it sends but the documents never arrive. I may try uninstalling and reinstalling, to see if that fixes it. But it is very unfortunate that it has
  25. [R79] Scanner App 2/5 · US Freezing: The app freezes a lot when I’m trying to send via email and sometimes it can find the recipient and sometimes not
  26. [R88] Scanner App 1/5 · US Ok Scan: The original version was better when you can continue to scan additional pages without going to an extra step of having to select add a page and then select the option you want before you can scan the next page. Bring back the old version. I would have given this 5 star if old version was still available. Also there’s always error saying camera cant be used during multi tasking when I h
  27. [R96] Scanner App 3/5 · GB Not bad - was better: Before they upgraded it it was brilliant, point at the document and move to the next page. Now you have to add page, select camera and the take image. Slows it much down when you have numerous pages to scan. Otherwise it’s good

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store