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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

iScanner

55
User verdict / 100 High confidence Divided

iScanner offers high-quality document scanning and ease of use, but recent reviews highlight significant issues with its aggressive paywall, misleading free trial, high weekly subscription cost, and persistent bugs like failing email functionality and app crashes.

4.8★ lifetime (1,388,340) Free + in-app purchases since 2015 by BP Mobile LLC updated 0.1 mo ago recent negative 18% 120 reviews across 4 regions
Pricing & Paywall Free Trial Issues Core Functionality Problems Scan Quality & Ease of Use
5★761
4★39
3★16
2★24
1★160
recent reviews across 4 regions, vs the 4.8★ lifetime average

iScanner is a document scanning application praised for its high-quality scans and user-friendly interface. However, recent user feedback indicates a strong negative sentiment due to its aggressive monetization tactics, including a high weekly subscription fee, misleading free trials, and a pervasive paywall that restricts core functionalities like saving or sharing documents. Users also report issues with app stability and customer service regarding refunds.

What users like

  • Produces high-quality scans with vibrant colors and good alignment.R33R5R12R14
  • Easy and straightforward to use, making complex processes simple.R2R5R9R57
  • Helpful for organizing and managing documents digitally, especially for work or school.R4R6R16R54

What users complain about

  • Aggressive paywall and high weekly subscription cost ($12/week or £4.99/week) for basic functionalities like saving or sharing scans.R32R33R50R52
  • Misleading 'free trial' that often charges users immediately or makes cancellation difficult, leading to unexpected charges and denied refunds.R130R161R168R173
  • Frequent ads and intrusive prompts to upgrade to a paid version, disrupting the user experience.R56R111R141R222
  • Issues with sending or emailing scanned documents, with some users reporting emails never arriving or the app freezing.R77R83R115R194
  • App can be slow, crash frequently, or have a confusing user interface.R39R211R222R352
  • OCR (handwriting to text) feature is not always accurate and may reorganize words or erase content.R47R288

Latest update · v6.6.1

What the developer says changed (the verdict above weighs this against what reviewers report):

In this version, you'll find: – Minor bug fixes and design improvements Enjoying the app? Leave us a review—it helps us improve.

Recurring themes

Pricing & Paywall negative
Many users are frustrated by the aggressive paywall, discovering that essential features like saving or sharing documents are locked behind a subscription. The weekly cost of $12 or £4.99 is considered too high, and many feel misled by the 'free' aspect of the app. This contradicts the lifetime rating which suggests long-term value, indicating a recent shift in monetization strategy.R32R33R50R52
Free Trial Issues negative
A significant number of recent reviews report issues with the 'free trial,' stating that they were charged immediately, had difficulty canceling, or were denied refunds even after canceling within the trial period. This suggests a deceptive practice that directly contradicts user expectations.R130R161R168R173
Core Functionality Problems negative
Despite the app's primary function being scanning, users report critical issues with basic operations. This includes an inability to send emails with scanned documents, the app freezing, force closing, or being extremely slow. These issues directly contradict the developer's claim of 'minor bug fixes' in the latest update.R39R77R83R115
Scan Quality & Ease of Use positive
Many users, especially those with positive reviews, praise the app for its high-quality scans, vibrant colors, and ease of use. It's often described as simple, straightforward, and effective for creating PDF documents. This positive sentiment largely aligns with the high lifetime rating.R2R5R9R12

Who it's for

This app is for users who need high-quality document scanning and are willing to pay a premium subscription fee for advanced features R12R33. It's also suitable for those who value an easy-to-use interface for basic scanning tasks R2R5. However, users who expect a truly free scanning solution, are on a tight budget, or are sensitive to aggressive monetization tactics should skip this app R32R50R130. It is not for users who need reliable email sharing or consistent app performance without crashes R83R211.

Evidence note: The recent reviews skew heavily negative, particularly concerning pricing, free trial issues, and bugs, which contrasts sharply with the high lifetime rating. This suggests a recent negative trajectory in user experience, possibly due to changes in monetization strategy. The positive points are primarily from 4 and 5-star reviews, while the negative points are strongly supported by 1-star reviews.

Frequently asked

Is iScanner a free app?
While iScanner is free to download, core functionalities like saving, sharing, or even fully utilizing scanned documents are locked behind a paywall, making it not truly free for practical use R50R188R206.
How much does iScanner cost?
iScanner's premium subscription can cost as much as $12 per week or £4.99 per week after a free trial, which many users consider very expensive R33R52R319.
Can I cancel my iScanner subscription easily?
Many users report significant difficulty canceling their subscriptions or free trials, often leading to unexpected charges and denied refund requests R32R168R294R346.
Does iScanner have ads?
Yes, users frequently report intrusive ads, some with fake buttons, that disrupt the scanning process and user experience, especially in the free version R56R111R141.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R33] 3/5 · US Is it really worth the $12/week?: Don’t get me wrong - this app is leagues better for photoscanning than any other app I’ve tried. The colors are vibrant, and the images are nice and aligned. My only gripes are that it doesn’t tell you about the price until you try to share your scan, and that the price is twelve dollars per week (after the one week free trial). It can only reasonably be said to b
  2. [R5] 5/5 · US Great App: Works like a charm! Great quality scans. Very easy to use and very versatile!
  3. [R12] 5/5 · US Best mobile scanner: It’s outright the best quality scanner I’ve used. I paid for other mobile scanners before this but IScanner beats them all by far.
  4. [R14] 5/5 · US Easy scanning: This program makes scanning and pdf sending so easy! It cleans everything up for you as well to make it look more polished.
  5. [R2] 5/5 · US Easy Peasy: I just took my pictures (scanned) and they were complied into a PDF!! Thank you for making a complex process “easy peasy!”.
  6. [R9] 5/5 · US Awesome App: It’s very simple to use and produce great documents
  7. [R57] 5/5 · US Simple Great!!: So simple and straightforward to use.
  8. [R4] 5/5 · US Great app!: This app has saved me a lot of time!! I love it.
  9. [R6] 5/5 · US Must have for school: Life saver for my boys who loose homework
  10. [R16] 5/5 · US Great app: Very helpful for work
  11. [R54] 5/5 · US Reliable: I manage a lot of docs and prefer to organize them digitally. This makes the job so much easier. Highly recommend!
  12. [R32] 1/5 · US Don’t use this: You need to pay to be able to use it and it’s impossible to cancel your subscription.
  13. [R50] 2/5 · US Not free to save a pdf scan: It's free to download the app, free to scan a document, but you can't do anything with the document once you scan it, can't even save it. So, not a free option to obtain a usable a PDF scan document.
  14. [R52] 1/5 · US Cost: Too expensive overall. Every thing is at an add in cost weekly.
  15. [R130] 1/5 · US Scamming people: Be ware it pops up a box for trial which charges you $4.99 every week after you clicked it without knowing it. Every week until you find out where did the charge comes from, eventually. I deleted the app. Scam! Make sure you go through your credit statement after you downloaded this app.
  16. [R161] 1/5 · US Scam Scam Scam: Charged before trial period was over. Canceled, no refund. BEWARE: SCAM SCAM SCAM
  17. [R168] 1/5 · US Charged even though I canceled.: I tried this and it wasn’t what I was wanting so I cancelled the same day I started my trial and then was still charged even though it was cancelled way before the cutoff date and said my subscription was expiring. I requested a refund twice and was denied both times. The whole experience left a bad taste in my mouth.
  18. [R173] 1/5 · US Beware!: I wanted to use this app for the trial to see if it would transcribe handwriting to text. I downloaded it and it wouldn't let me access the 3-day trial until I picked a plan and added my card info. It said it was for future use after the trial. The app did transcribe handing writing to text but it was not proficient and many corrections were need and the font was very small. So I canc
  19. [R56] 1/5 · US ads suck: Dude this sucks. The ads are so intrusive and have fake buttons so you click on them. The scanning is whatever and it’s so many steps to just send myself an email and multiple scans under one batch is under a paywall. You’re a glorified camera app. Get over yourself (I’m mostly salty about ads. They are truly the worst)
  20. [R111] 1/5 · US Garbage: This is impossible to use. The ads are endless and the latest version has no exit for ads. Usually there’s a little 5-second countdown but not now. You have to close and reopen the app to finish a task. Total trash!
  21. [R141] 1/5 · US They became money hungry: This was the best app until recently. Now every other minute another ad pops up and disrupts your scan. In addition to this, even though I paid to have access to scans and I delete pages scanned, they want me to upgrade because my space is so called full. It was great for two years now it’s trash.
  22. [R222] 3/5 · US Terrible UI: This app used to be good but now the UI is so confusing and it’s constantly pushing you to upgrade to a paid version
  23. [R77] 1/5 · US Garbage: Won’t allow me to email pdf files to myself
  24. [R83] 1/5 · US Not sending my emails: Normally I would rate this a 5, because I have loved it. Until the last few days. I'm frustrated because I've tried to send some scanned docs to my other email & it's not working. I've tried this 6-7 times on different days hoping it was a glitch. It says it was sent, but never arrives. Please Help!
  25. [R115] 1/5 · US Sending emails: I’m not able to send anything
  26. [R194] 1/5 · US Can’t email myself: I have recommended this app to many people but now i can share my documents via link or email. It just freezes.
  27. [R39] 1/5 · US Horrible: Don’t use. Since the new update it’s extremely slow and not worth the effort.
  28. [R211] 3/5 · US Force close: I can not actually do anything because it keeps force closing . Please resolve this issue or I will cancel my subscription
  29. [R352] 3/5 · GB Slow and not very intuitive: Very average
  30. [R47] 1/5 · US Convert to text: When I tried to convert my hand writing to text it didn’t do it the way it was written. Instead it reorganized the words, and erased a lot of the hand writing.
  31. [R288] 1/5 · GB Not Fit For Purpose: I wanted to love this and support a small company. I spent 90 minutes scanning a 50 page document. Then I had to manually crop a third of the pages. Then I saved it to PDF and as a Word document. The Word file was full of glitches and typos, again AI could not fix them. The PDF was not a fillable form! I’ve deleted the app and have to start all over with the mega-corp after
  32. [R188] 1/5 · US Scam must pay to use: Bait and switch. Says in app purchases. Guess what? You have to purchase the app. 👎🏻
  33. [R206] 1/5 · US Everything paywall: This app should cost money everything is behind a paywall
  34. [R319] 1/5 · GB Watch out for cost: This is £4.99 a WEEK so make sure you cancel after your free trial if not intending to use longer. I thought that was the cost for a month. A whole year is only £20ish. Applied for refund. Haven’t used the app in a. Month. Refused. Using the OneDrive scanner from now on.
  35. [R294] 1/5 · GB Terrible app!: Will not allow me to cancel my subscription! Keeps throwing out a message no internet connection though I have connection 😡
  36. [R346] 1/5 · GB Scam: Won’t let me cancel

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store