Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Brivo Mobile Pass vs Cleanup

Brivo Mobile Pass 4.8★ · Free to download 60
Winner Cleanup
Cleanup 4.7★ · Free + IAP 75

Brivo Mobile Pass is suitable for basic door access, but Cleanup is a better choice for users needing photo and storage management, despite its cost.

Full reviews: Brivo Mobile Pass · Cleanup

Brivo Mobile Pass provides convenient mobile access to buildings, but users frequently report unreliability and slow performance. Cleanup helps users manage photos and storage effectively, though many are frustrated by its subscription model and aggressive advertising.

Head to head

Features edge: CleanupR2R5R16R30
Brivo Mobile Pass Brivo Mobile Pass offers the convenience of using an iPhone for building access, replacing traditional fobs R5. However, users desire more advanced features like Apple Watch compatibility, Apple CarPlay integration, and a tap-to-open function R2R16R30R45. Some also note issues with guest pass functionality and the inability to close doors or organize favorites .
Cleanup Cleanup is designed to clean up phone storage, primarily photos and videos . It helps users sort and delete duplicate or similar photos . Some users also want it to clean spam and email .
Ease of Use edge: CleanupR6R8R9R10
Brivo Mobile Pass Many users find Brivo Mobile Pass easy to use and convenient for accessing buildings R8. However, some report that the app is slow to connect and open doors, making keys faster R6R9R10. The 'magic button' or 'unlock nearest door' features often don't work .
Cleanup Cleanup is generally described as easy and fast for cleaning up photos and videos R68. However, some users find the interface inconvenient or report that the app crashes constantly, making it difficult to use .
Reliability edge: CleanupR1R3R6R7
Brivo Mobile Pass Brivo Mobile Pass suffers from significant reliability issues, with users frequently reporting that the app doesn't work, glitches, or takes too long to open doors R1R3R6R7. Many users have been locked out of their buildings due to system errors or the app signing them out and refusing their password R1R7R23.
Cleanup Cleanup generally performs its core function of cleaning photos and videos, with users praising its effectiveness . However, some users report that the app crashes constantly, making it unusable for them .
Price/Value edge: Brivo Mobile PassR51R61R63R68
Brivo Mobile Pass Brivo Mobile Pass is free to download, and reviews do not mention direct costs to the user, though one user mentions paying $10 a month for a faulty system, suggesting it may be part of a larger service R51.
Cleanup Cleanup is free to download but requires a subscription for full functionality, with costs mentioned as $11.79 per month or $10 for one week R63. Many users feel the subscription is too expensive, especially compared to Apple storage . There are frequent complaints about misleading 'free trial' offers that immediately charge users or only allow limited deletions (e.g., 5 photos per day) R61R68R69.
Support tieR23R49R55R64
Brivo Mobile Pass Users report issues with password resets not working or not receiving emails for password changes R23R49. One user mentions having to email an HAI (presumably a building administrator) to get a new password after getting a new phone R55.
Cleanup Users report difficulty canceling subscriptions and issues with being charged even after unsubscribing, with refund requests being denied R64. There are also complaints about aggressive and unclosable ads .
Pick Brivo Mobile Pass if

You need a basic, free mobile solution for building access and are willing to tolerate occasional unreliability and slow performance R5.

Pick Cleanup if

You are looking for an app to help you quickly sort and delete duplicate photos and videos to free up storage, and you are prepared to pay for a subscription .

Evidence note: Brivo Mobile Pass reviews are heavily skewed towards reliability issues and feature requests, with fewer comments on other dimensions. Cleanup's reviews are dominated by discussions of its pricing model and free trial limitations.

Frequently asked

Is Cleanup really free?
Cleanup is free to download, but it requires a paid subscription for full functionality, with costs mentioned as $11.79 per month or $10 for one week, and many users report being charged immediately despite 'free trial' claims R61R63R69R97.
Does Brivo Mobile Pass work with Apple Watch?
Brivo Mobile Pass does not currently have Apple Watch functionality, but many users have requested it for convenience R30R45R56R60.
Is Brivo Mobile Pass reliable for building access?
Brivo Mobile Pass is frequently reported as unreliable, with users experiencing glitches, slow door opening, and being locked out of buildings due to system errors or app failures R1R7R10R19.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Brivo Mobile Pass 5/5 · US Apple se capability: I think you should add this app compatible with the Apple se model and also CarPlay
  2. [R5] Brivo Mobile Pass 5/5 · US Great way to get in w/ your iPhone!: 20 years without an alternate to having a FOB turned into access if you have your iPhone! What a convenience absolutely love this app!!! now anytime I’m near the office. I have access because I always have my phone!!!
  3. [R16] Brivo Mobile Pass 2/5 · US Needs tap: Please let us tap to open!
  4. [R30] Brivo Mobile Pass 3/5 · US Good app, needs Apple Watch functionality: It’s a decent app could be better with watch and other functions that should be simple to code.
  5. [R6] Brivo Mobile Pass 3/5 · US Sync Issue on access: The system always glitches on me and takes forever to sync to open every single time I try to use it to sign in…not the best in access point.
  6. [R8] Brivo Mobile Pass 5/5 · US Amazing: Even I can work it!
  7. [R9] Brivo Mobile Pass 3/5 · US Dissatisfied: Here at Encore Soflo is not working well, the main garage door takes 5min to open also keeps resetting my password
  8. [R10] Brivo Mobile Pass 1/5 · US just use your key: takes minutes to unlock but you can’t unlock ahead of time
  9. [R1] Brivo Mobile Pass 2/5 · US Access: Sometimes it doesn’t work and I get locked out of my building.
  10. [R3] Brivo Mobile Pass 3/5 · US Iffy: Sometimes works
  11. [R7] Brivo Mobile Pass 2/5 · US Unreliable: I’ve been locked out more than once late at night and in snow because of system errors of some kind. Current issue is that the app on phone and the thermostat don’t seem to be communicating very well. I’ve uninstalled and reinstalled multiple times and cleared cache. It’s super annoying.
  12. [R51] Brivo Mobile Pass 3/5 · US Door not found on app: Sometimes when I open the app, my door disappears and isn’t available. Why am I paying $10 a month for a faulty system?
  13. [R61] Cleanup 1/5 · US Free trial: I was charged $20 when I just signed up for free trail. How is that free?
  14. [R63] Cleanup 3/5 · US Interesting: I have seen multiple ads for this app so I downloaded it and found that it have good quality just it costs 11.79 per month to use.
  15. [R68] Cleanup 4/5 · US New to me: So far easy and fast :) perhaps the free trial should have been mentioned up front but otherwise 5⭐️s
  16. [R23] Brivo Mobile Pass 4/5 · US Unable to access via login: The app logs me out without the ability to reset my password. Submitted multiple password reset to no avail. Thank god I had my keys on me this time!!
  17. [R49] Brivo Mobile Pass 1/5 · US App stops working: I get locked out of my gated apartment complex because the app will sign me out and refuse to take my password. When I request change the password via the app, I never receive an email. Then when I change the password through the website that refuses to open the gates, it changes the password and the app still won’t work
  18. [R55] Brivo Mobile Pass 1/5 · US We can do better: If u get a new phone, you have to email the HAI to get a new PW. Seems silly with all the tech around us.
  19. [R64] Cleanup 1/5 · US Be careful: App cost money after the fact and phone lost important data after canceling the app. Very disappointed with my experience
  20. [R69] Cleanup 3/5 · US Free trial not free: Charged my account immediately not really a free trial
  21. [R97] Cleanup 1/5 · US No es gratis: Si se descarga gratis pero para q funcione toca pagar anuncios mentirosos todas las descargas obvio son gratis pero hay q pagar mensualidad si no no funciona
  22. [R45] Brivo Mobile Pass 3/5 · US We need an Apple Watch version: App works fine, it can be slow at times. It would be super convenient if it was able to work off of an Apple Watch.
  23. [R56] Brivo Mobile Pass 5/5 · US Good on I-phone need on apple watch - please.: May 2926….Works well on my phone. Need two scans to enter building then (again) the gym. Apple watch cloned to my phone would allow me to visit gym with phone at home or in the car. Not laying around all over the gym… Thanks!
  24. [R60] Brivo Mobile Pass 3/5 · US On the right track.: Make an app for the Watch. Could be more seamless. Use voice controls.
  25. [R19] Brivo Mobile Pass 1/5 · US Doesn’t work: Great concept but it hardly works

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store