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Updated July 2026 · real, multi-region App Store reviews
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Is it worth paying for

Discord

55
Value score / 100 Worth paying? No Skip it

Discord is a highly rated communication app, especially for community building and gaming, but it's plagued by significant login, camera, and moderation issues that diminish its overall value, particularly for paid users.

Free + in-app purchases seen up to $99.99 4.7★ lifetime (3,486,711) since 2015

Discord offers robust features for messaging, calls, and community building, making it a popular choice for many users. However, recent reviews highlight persistent problems with account access, camera functionality, and an unresponsive moderation system, which detract from its value and user experience, even for those paying for Nitro.

Free vs paid

The free version of Discord allows users to create communities, send messages, and make calls with low latency across the world R13R4R93. Many users find it excellent for connecting with friends, family, and online communities R112R119R96. Paid features, primarily through Nitro, offer additional benefits like access to 'cute things' R76 and potentially enhanced features, but reviews indicate issues with Nitro not being delivered after purchase R105 and mobile users being unable to claim gifted Nitro R70R37. There are also complaints about many desirable features being locked behind Nitro R76.

Value complaints

  • Many desirable features are locked behind the Nitro subscription, making the free experience feel limited.R76
  • Users report being charged for Nitro but not receiving the benefits, indicating billing and service delivery issues.R105
  • Mobile users are unable to claim gifted Nitro subscriptions, leading to frustration and wasted money.R70R37
  • Users with active Nitro subscriptions have been locked out of their accounts with no recourse from support, leading to loss of paid service.R29R49

Where it delivers

  • Discord is highly effective for building communities and connecting with friends and family, offering a great platform for communication.R4R6R112R119
  • It provides reliable messaging and calls, allowing users to communicate with people across the world with low latency.R13R96
  • The app is useful for gamers and streamers, facilitating communication during gaming sessions and streaming.R38R28R100
  • Many users appreciate its security features and the company's apparent care for its community.R11
Worth paying if

It is not currently worth paying for Discord Nitro due to numerous reports of paid features not being delivered, issues with claiming gifted Nitro, and general app instability affecting both free and paid users R105R70R37.

Skip / stay free if

You should skip paying for Discord if you are on mobile, as there are specific complaints about not being able to claim gifted Nitro on these devices R70R37. You should also skip paying if you are concerned about account security or customer support, as many users report being locked out of accounts, having accounts suspended without clear reason, and receiving inadequate support, even with active subscriptions R15R29R40R49.

Evidence note: The reviews show a strong dichotomy: many users praise Discord's core communication features and community aspects, while a significant number of recent reviews highlight severe and recurring technical issues (login, camera) and poor customer support, especially regarding account recovery and moderation. There is limited specific feedback on the value of different price points beyond general complaints about Nitro features and delivery issues.

Frequently asked

Is Discord worth using for free?
Yes, Discord is generally worth using for free as it provides excellent messaging, calling, and community-building features that many users enjoy for connecting with friends and online groups R13R4R93R112.
Why are people having trouble logging into Discord?
Many users are experiencing significant login issues, including blank screens during human verification, inability to create new accounts, difficulty changing passwords, and being locked out of existing accounts due to verification failures or email recognition problems R8R5R16R24.
Does Discord have camera problems?
Yes, numerous users report persistent camera issues on mobile devices and iPads, where the camera is stuck in portrait mode sideways, upside down, or in landscape mode regardless of phone orientation, and this problem often persists even after troubleshooting R3R9R17R31.
Is Discord's customer support effective?
Based on reviews, Discord's customer support is often criticized as ineffective, with users reporting pre-written email responses, lack of direct support, and inability to recover hacked or suspended accounts, even for long-time users with active subscriptions R15R29R40R51.
Are there issues with Discord's moderation system?
Yes, many users report significant problems with Discord's moderation system, including false bans, account restrictions for minor or unclear reasons, slow appeal processes, and a perception that moderation is handled poorly by bots R20R33R39R45.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R76] 3/5 · GB nitro: why is every cute thing locked behind nitro ???
  2. [R105] 3/5 · AU Lots of bugs: When i bought nitro it didn't even give me it and i still got charged, gifting is completely broken and its laggy when i go into settings, horrible app.
  3. [R70] 5/5 · GB Nitro mobile gifting + PS: Got gifted nitro trial but I’m on mobile so I can’t get it Can u please add mobile feature? So sad I can’t claim my friend nitro that he gave me :( Although good app👍 amazing just that one small detail but that’s all Ps: also can you add a email code? Like gives you code to sign in your account sent to your email/number and so you can enter your account without back up
  4. [R37] 1/5 · US this sucks: I’m on noble and my boyfriend gave me nitro and it said i can’t get it just because i’m on mobile. Absolutely so rude.
  5. [R29] 1/5 · US Fully locked out account with active subscription: Been logged in and using the service, and paid nitro, for years. Today while trying to manage my subscription, I was locked out and told I had to reset my password. Of course ten years later the email I used from school is entirely disabled. Years of subscription, internet friends, and memories lost. The support team said there is nothing they can
  6. [R49] 2/5 · US .: I had nitro but my acc got suspended FOR NO REASON
  7. [R4] 4/5 · US My opinion: Overall good for making community’s however the one thing I have against discord is when giving roles permissions it sometimes lag
  8. [R6] 5/5 · US Idk: I dont know how to explain but I got Discord because of my friend. It brought me the bestest memories that I could’ve ever had and Im grateful this app gave me the best experience
  9. [R112] 5/5 · AU Perfect: Bro this is a perfect place to talk to friends and family
  10. [R119] 5/5 · AU Good: Really good to communicate with friends
  11. [R13] 5/5 · US Best Messaging and Calls: This is the best messaging and calls. I can call ppl who are across the world from me with low latency.
  12. [R96] 5/5 · GB Absolutely Wonderful.: This app, has great features and helps you communicate with people across the whole country.
  13. [R38] 5/5 · US Gaming: Love it for ESO!
  14. [R28] 5/5 · US YouTube an streaming: This helps me out so much when I’m recording videos and when I’m streaming. It does its jobs really well.
  15. [R100] 5/5 · GB State 1306: Great place to contact other players and keep up to date with what goes on
  16. [R11] 5/5 · US Best app ever: Amazing security super helpful they care abt the community
  17. [R93] 5/5 · GB Best talking app: I love discord it is so great for talking to people joining links it is great I love it other people should definitely try discord
  18. [R8] 3/5 · US One problem: After years of not having discord i decided to download it again but it is not letting me create an account ! Every time I try to confirm that Im not a robot all i see on the app is a blank white screen, and on the browser the button is just loading and not doing anything or theres just no button at all ! You gotta fix this.
  19. [R5] 5/5 · US How do I fix this: I’ve been on discord before on different devices but now every time I try to make an account or log into my account it asks me “wait are you human” and I try to verify but the only problem is that when I click it I can’t even do a test all it does is just put a blank screen so discord if this is a problem with the app or the system please fix it and please read all of this
  20. [R16] 3/5 · US This app is good if it was easier to login: The app is good and I like that but is sucks being on iPhone because it’s so much harder to login to your account and now I can’t login in to my old account because discord just makes it harder to change your password and login and so I have two account one that I used to be able to talk to my friends and one were I’m just lonely again.
  21. [R24] 4/5 · US they gotta fix this please: i’ve used this for a couple months but then got off for a few years but when i try to open it i need to verify it’s me no problem right? no it is a problem because once i try to verify it’s me and tell it MY email it says that my email does not exist so i try to make a new account with MY email yet it says that MY email is in use like make up your mind do i exist or not
  22. [R3] 2/5 · US Fix this please.: I’ve tried fixing the mobile camera bug myself multiple times, but it absolutely does not work. It’s starting to get on my nerves because my camera is stuck in portrait mode sideways when I am trying to talk to friends. Please, fix this.
  23. [R9] 1/5 · US Cameras won’t go normal stays upside down: The camera are broken
  24. [R17] 4/5 · US camera bug: my camera keeps going upside down on my ipad and i can't find a solution!!!!, and its only on discord because i tried on other video calling apps like face time and the camera worked fine
  25. [R31] 3/5 · US Video issues: After the update my video stopped working properly. It shows me in landscape mode when my phone is upright. I tried to trouble shoot it but it isn’t working. I can’t seem to download the app before the newest update!!
  26. [R15] 1/5 · US Terrible account recovery for hacked users: My Discord account was hacked, and even after I changed my password, I was logged out and suspended for suspicious activity caused by the hacker. The attacker appears to have added their own passkey and backup codes, leaving me completely locked out. Discord’s recovery process only asks for authentication methods that I never created, with no clear way
  27. [R40] 1/5 · US No support: My account got hacked and I’ve contacted support but they keep sending me the same pre written email and no support number.
  28. [R51] 4/5 · GB It’s a nice app but has problems: The app is good and all. But the automated system is wack. It restricted my account 2 times for no good reason. All I did was accept friend requests from 3 people who I share the same server with and all of a sudden I’m not able to chat with anyone. Not to mention how long they take to lift the ban. Appealing doesn’t work either because they take forever to check
  29. [R20] 1/5 · US Moderation: The day you get a new moderation system is the day i rank this more than one star
  30. [R33] 1/5 · US Facts: The stupidest and worst moderator support I've ever seen, permanent bans without any solid evidence and so on.
  31. [R39] 2/5 · US Report: I keep getting limited and when i try to appeal because the report doesn’t make sense they never reach back
  32. [R45] 1/5 · US Where free speech goes to die: For starters, I am not someone who posts negative or hateful things on this app. I just frequent political servers. This app used to be decent. Accepted free speech, appeals were processed within 24hr. Since they started relying on Bots for everything, appeals now take DAYS or weeks, often longer than the account restriction lasts. I’ve been restricted for an enti

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store