Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Clover Go

55
User verdict / 100 High confidence Divided

Clover Go is praised for its ease of use and efficiency in payment processing, but recent updates have introduced numerous bugs, removed key functionalities, and led to widespread frustration among users regarding inventory management, reporting, and customer service.

4.8★ lifetime (63,100) Free to download since 2015 by Clover Network, Inc. updated 0.8 mo ago recent negative 41% 120 reviews across 3 regions
App Functionality & Bugs Missing/Broken Features Ease of Use Fees & Financial Practices Customer Service
5★159
4★19
3★28
2★24
1★117
recent reviews across 3 regions, vs the 4.8★ lifetime average

Clover Go is a payment processing app that many users find simple and efficient for managing small business sales and accepting payments. However, recent updates have negatively impacted the app's functionality, with users reporting issues with inventory management, report viewing, and customer service responsiveness.

What users like

  • Easy to use and navigate for payment processingR2R3R4R5
  • Helpful for managing small business sales and dataR42R49R50R57
  • Provides fast and hassle-free paymentsR45R52
  • Good customer service experience for some usersR29R178

What users complain about

  • Recent updates have introduced numerous bugs and glitches, making the app unreliableR7R9R10R13
  • Critical features like inventory management, item editing, and report viewing are broken or removedR8R10R11R30
  • Issues with invoicing, including inability to search existing clients, resend invoices, or add taxes/feesR12R23R40R65
  • Frequent login issues, app not remembering credentials, or requiring location servicesR16R27R47R69
  • Concerns about high and changing fees, hidden charges, and money being heldR1R12R14R15
  • Poor or unresponsive customer supportR20R21R25R41
  • Inability to switch locations when viewing sales or manage employee permissionsR86R93
  • Problems with receipt printing and slow receipt delivery to customersR151R250

Latest update · v5.12.1

What the developer says changed (the verdict above weighs this against what reviewers report):

This release includes improvements that keep the app optimized for reliability, functionality and ease-of-use.

Recurring themes

App Functionality & Bugs negative
Many users report that recent updates have made the app buggy, slow, and prone to glitches, affecting core operations like login, item management, and report viewing. Some features have been removed or no longer work as intended, contradicting the developer's notes about 'reliability, functionality and ease-of-use'.R7R9R10R13
Missing/Broken Features negative
Users frequently complain about the removal or malfunction of crucial features, particularly in inventory management (e.g., viewing quantity, editing items, uploading images), sales reporting (e.g., viewing closeouts, specific reports), and invoice management (e.g., searching existing customers, resending invoices). This forces users to use the web dashboard or makes tasks impossible.R8R10R11R23
Fees & Financial Practices negative
Many users express strong dissatisfaction with Clover's fee structure, citing hidden fees, constantly changing rates, and what they perceive as excessive charges. There are also serious accusations of money being held or delayed, and aggressive cancellation policies.R1R12R14R15
Customer Service negative
A significant number of reviews highlight poor customer service, including long wait times, unhelpful representatives, and difficulty resolving issues. Some users report being hung up on or unable to reach the correct department.R20R21R25R41
Ease of Use mixed
While many users initially praise the app for being simple, easy to use, and efficient for payments, recent updates have complicated workflows, introduced login frustrations, and made certain tasks more difficult, leading to a mixed sentiment (,,,,,,,,,,,,,,,,,,,,,, vs.,,,,,, ).R2R3R4R5

Who it's for

Clover Go is for small business owners who need a simple system for accepting credit card payments and managing basic sales data, especially if they value ease of use for transactions R45. It is not for businesses that rely heavily on detailed inventory management, comprehensive reporting within the app, or those who are sensitive to fluctuating fees and potential customer service issues R8R10R12R15.

Evidence note: The recent reviews skew heavily negative (40.6% negative), which contrasts sharply with the lifetime rating of 4.83. This indicates a significant downward trajectory in user satisfaction, likely due to recent updates. The developer's notes claim 'improvements that keep the app optimized for reliability, functionality and ease-of-use,' but many recent reviews directly contradict these claims, reporting decreased reliability, lost functionality, and increased difficulty of use R7R10R13.

Frequently asked

Does Clover Go allow me to manage inventory from the app?
Recent updates have removed or broken key inventory management features in the Clover Go app, such as viewing item quantity, updating images, or editing items, forcing users to rely on the web dashboard R8R39R64R73.
Can I view sales reports and financial data in the Clover Go app?
Many users report that after recent updates, the app frequently shows blank screens, reverts to the main page, or fails to load when trying to access sales reports, transactions, or other financial data R10R74R76R77.
Are there issues with fees and customer service for Clover Go?
Yes, many users report concerns about high, changing, and hidden fees, as well as funds being held. Customer service is frequently described as unhelpful, unresponsive, or difficult to reach R1R12R14R15.
Does the app have problems with logging in or staying connected?
Yes, users frequently experience issues with the app not remembering login credentials, requiring constant re-entry of username and password, or failing to load the login page after updates R16R47R69R71. Some also report connectivity issues with devices .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] 5/5 · US Provider: Good app
  2. [R3] 5/5 · US Wokame: Best
  3. [R4] 5/5 · US Nuts About Millets: Simple and the best!!
  4. [R5] 5/5 · US Me encanta: Excelente
  5. [R42] 5/5 · US doing what they said it would do.: had some trouble setting up, once we got things going where they were supposed to, it has opened things up. I can look at my shop data anywhere anytime.
  6. [R49] 5/5 · US Identity received not achieved: I am enjoying my clover, gold dashboard. It has increased my cash flow, and my customers are smiling because of the ease of the app thank you Clover go.
  7. [R50] 5/5 · US Best Way For Small Businesses: I have benefited so much with having Clover as my cc payment system. Being able to just send the invoices to my clients to pay either in advance for as a final billing, has benefited them as well. I use to use only zelle or venmo as just a cash system platform but that was not the best option for them. It has been a huge help for me.
  8. [R57] 5/5 · US Invaluable to small business: A very helpful tool to manage small business sales, employees, applicable taxes, etc
  9. [R45] 5/5 · US payments: Fast and hassle-free payments
  10. [R52] 5/5 · US President: Fast easy to learn!
  11. [R29] 5/5 · US Credit card machine: Thank you, Austin for all your help. This thing works great thank you. It’s easy to use. Sometimes I confuse myself, but everything is perfect. Thank you for your business.
  12. [R178] 3/5 · US Owner: I was with Square before. Guys had no customer service at all. It was interacting with a computer that English wasn’t its first language. When I signed on with you I was giving a person to help me and he’s worked out really well he answers my questions promptly and works through problems.
  13. [R7] 1/5 · US MANUAL CARD ENTRY: typing in the card works fine until you get to the CVV. This opens the entire keyboard and when you press anything it picks a random number to add. Ridiculous bug, please fix asap! I will update my review
  14. [R9] 1/5 · US Awful terrible app: Truly a terrible app with so many bugs and glitches.
  15. [R10] 3/5 · US Good but not great: After the recent updates, multiple reports like Discounts and Removed Items are not working on the app. Clover also has pretty constant outages that affect our business by causing orders to get lost or deleted when their servers are down.
  16. [R13] 2/5 · US Always updating for the WORST: Every time the app updates they seem to mess up features and actually make it worse. Just leave it alone if you’re not improving things.
  17. [R8] 1/5 · US Unable to update image and show on kiosk toggle button unavailable: After the recent updates , unable to update the item inventory via the app . The show on kiosk toggle button and the image upload option is unavailable in the app . Earlier it was easy to update the image in the kiosk by using the app . Now we have to always use the web dashboard to upload. Also for each update on the kiosk, we ha
  18. [R11] 1/5 · US Removed items: There’s problem with the removal items
  19. [R30] 4/5 · US 2/18/2026: I like the new update but you used to could add pictures to items in app and change prices on different menus in app. There are some glitches and bugs that need improvement
  20. [R12] 2/5 · US Sub par.: The fees are constantly changing. And you can only remind about an invoice one time, and no option to resend an invoice. I’ll be switching to something different soon.
  21. [R23] 4/5 · US Invoices search for repeat customers: On the invoices if you have a repeat customer and you have to send a invoice again it makes you re-enter their name last name and email again everything again like a new customer. I wish it had a search bar that you don’t have to keep entering the same information over and over when it’s a repeat customer, I understand a new-customer that you have to type it
  22. [R40] 3/5 · US Could be better: We use clover to send invoices and with the Clover Go App I have to enter the client every time. It won’t allow me to search through clients we’ve already submitted invoices to.
  23. [R65] 5/5 · US Feedback!: I have been using clover for a little while now and it works great. The only thing I want to say maybe Clover should consider adding a feature for customers that get billed through clover but send a check as payment to be cleared out as paid. Also it should have an option to re send invoices not just a reminder. I’ve had a few customers asking to resend an invoice and it does not give t
  24. [R16] 1/5 · US Frustrating: This app has given me all sorts of headaches. The latest one is that my passcode doesn’t allow logging in. Changed the passcode and still not working. I wouldn’t recommend!
  25. [R27] 3/5 · US Location required ?: Such a great app but why do you mandate location sharing to use now? Why did you give in?
  26. [R47] 1/5 · US App has issues: The app has a lot of issues with login in and loading. I continually get errors when trying to open the App. In order to get it to work I would need to delete it from my device and reinstall it. Sometimes this solves the issue but sometimes it doesn’t. It is a hassle because it delays services to our customers.
  27. [R69] 1/5 · US Log in page not working: After this last update, the log in page on the app is not loading. My session expired and it takes me to the login but it doesn’t load to put in my credentials. I have been unable to use my device to receive card payments today. Very frustrating.
  28. [R1] 1/5 · US Very bad business partner: You will know about their bad practices. Was a loyal one for seven years. Switching to square
  29. [R14] 1/5 · US Hidden Fees: False advertisement. Lying account manager Rick. Robbery. Scam. Stay away from Merchant One.
  30. [R15] 1/5 · US Hold money for no reason: AVOID THIS COMPANY they are going to make excuses to hold your money as long as they can!! If you like your money transfer to your bank asap then don’t use this clover stealing app
  31. [R20] 1/5 · US DO NOT USE THIS MERCHANT!! DO NOT USE THIS MERCHANT!!!: DO NOT USE THIS MERCHANT!! DO NOT USE THIS MERCHANT!!! They will spam you to join them they harass me about joining until I join just so that they can keep over $3000 locked In a reserved account and they holding on to my funds for over 121 days DO NOT JOIN THEM THERE UNPROFESSIONAL THERE SUPPORT LINES ARE OVER SEAS THERES NO WAY OF WAY O
  32. [R21] 1/5 · US Service: They are the worst company for communication. They can keep my account open the rest of my life I’ll never use CLOVER for anything.
  33. [R25] 1/5 · US No help: Still getting no help and no where with this pos it changes the layout of any repost or screen or anything day to day. I
  34. [R41] 1/5 · US No customers service: After an update clover made one feature we need was no more available. So we had to get all new devices. Here started the Desaster. No chance to transfer all data from the old to the new one. The sales person had no idea. Called technical support hang in the line for hours. And people on the phone had no idea as well.
  35. [R86] 2/5 · US Delete Employee: Bring back the ability for managers or admin to delete employees on the clover app and website.
  36. [R93] 3/5 · US Lost functionality: If you have more than one location, with the newest update they removed the ability to change between locations while viewing sales. You have to back out to the Home Screen to switch between locations.
  37. [R151] 3/5 · US No longer able to print receipts from app to networked printer: After the last OS update (17.0.3) the app no longer prints properly. It doesn’t show the preview image of the receipt on the print screen and it just spits out 2 blank pages. (Side note, why is the receipt sized to juuust spill over to a 2nd page… on both the app and browser print screens?) I restarted my phone, uninstalled and reinst
  38. [R250] 3/5 · US Recibo: Tarda demasiado en que el cliente reciba su recibo
  39. [R39] 1/5 · US fix the bug: i can’t edit/add items on the app now, it won’t even load
  40. [R64] 1/5 · US CAN NO LONGER SEE INVENTORY QUANTITY ON APP: NEW UPDATE TOOK AWAY QTY SECTION.. As A retail user, Can no longer see item Quantity… very disturbing while shopping for inventory, cannot see the inventory section on item list on the App… PLEASE FIX
  41. [R73] 1/5 · US No Inventory Management: I don’t see any Inventory management options on my mobile app anymore. This is really annoying me.
  42. [R74] 1/5 · US Blank page: Everytime i try to access my reports the app shows a blank white screen
  43. [R76] 1/5 · US App needs fixed: I have a hard time understanding how a large company like Clover can release an app with all the “features” but yet very little are capable of displaying. You absolutely cannot view the closeout tab at all. Almost nothing under finance will display, it just reverts back to the main page. Let’s get this app fixed, we pay enough fees that I would expect full access to our finances
  44. [R77] 1/5 · US Sometimes works sometimes doesn’t: Every time I try to check sales report, transactions, anything to do with reporting, finances, or any kind of sale activity. The app doesn’t load and kicks me to the main page
  45. [R71] 2/5 · US Frustrating to use: I’m guessing it was an update but now it times out and I am constantly having to log back in. I’ve never left a review before, but this is driving me bonkers. I use this app all day every day and it’s become such a burden.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store