Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Highrise

40
User verdict / 100 High confidence Divided

Highrise is a social avatar game that offers extensive customization and community interaction, but recent reviews highlight significant issues with its 'pay-to-win' monetization, frequent bugs, poor customer support, and a toxic environment with safety concerns.

4.6★ lifetime (165,696) Free + in-app purchases since 2015 by PocketzWorld Inc. updated 0.1 mo ago recent negative 48% 120 reviews across 4 regions
Monetization & Pricing Bugs & Performance Customer Support & Moderation Community & Safety Content & Customization
5★291
4★112
3★121
2★86
1★390
recent reviews across 4 regions, vs the 4.6★ lifetime average

Highrise is a virtual world game where players can customize avatars, socialize, and participate in events. While some users enjoy the creative aspects and community, many recent reviews express frustration over expensive in-app purchases, technical glitches, and inadequate moderation, leading to a decline in overall satisfaction.

What users like

  • Extensive avatar customization and fashion optionsR5R16R24R267
  • Opportunities for social interaction, making friends, and participating in eventsR13R16R23R72
  • Ability to earn some in-game currency (gold) through surveys or events, though limitedR5R267
  • Some players appreciate the updates and continued developmentR16R74

What users complain about

  • Aggressive monetization with extremely high prices for items and 'grabs', making it 'pay-to-win' and not free-to-play friendlyR2R11R18R20
  • Frequent bugs, glitches, and server issues, leading to crashes, login problems, and broken featuresR4R5R14R17
  • Poor and unresponsive customer support, often failing to resolve issues like account hacking, bans, or lost itemsR1R3R7R12
  • Toxic community environment with harassment, doxxing, predators, and age-inappropriate contentR1R40R45R48
  • Difficulty for free players to earn gold or acquire desirable items, with some methods like watching ads or surveys being brokenR21R31R34R38
  • Accusations of developers using AI-generated art and stealing from artistsR39R44R57R85
  • Age limit changes and concerns about the game's suitability for younger players due to contentR10R22R66R93

Latest update · v4.29.6

What the developer says changed (the verdict above weighs this against what reviewers report):

We update Highrise every week: new fashion drops, virtual world events, social games, and more. Update now to see what's new in the avatar social game that never stops growing. Your avatar, your virtual life, always something fresh waiting inside.

Recurring themes

Monetization & Pricing negative
Many users feel the game has become overly 'money hungry' and 'pay-to-win', with items, 'grabs' (gacha), and gold packs being extremely expensive. Free-to-play options are limited or broken, making it difficult to progress without spending money. Some long-term players note a significant shift towards greed over the years.R2R11R18R19
Bugs & Performance negative
A significant number of reviews report frequent bugs, glitches, and server connection issues. These problems manifest as crashes, inability to log in, invisible pets, broken rooms, and general lag, severely impacting gameplay. The developer's notes mention weekly updates, but users still report persistent issues.R4R5R14R17
Customer Support & Moderation negative
Users widely criticize the customer support as unresponsive, unhelpful, and slow, often taking weeks to reply or failing to resolve critical issues like account hacking, wrongful bans, or lost items. There are also concerns about inconsistent moderation regarding harassment and inappropriate content.R1R3R7R12
Community & Safety negative
The community is described by many as toxic, with instances of harassment, doxxing, bullying, and a focus on 'popularity' based on spending. There are serious safety concerns, particularly for younger players, due to encounters with predators, inappropriate content, and requests for personal information.R1R40R45R48
Content & Customization mixed
Players generally enjoy the extensive avatar customization and fashion options, as well as the variety of events and social features. However, some criticize the quality of newer items, the perceived use of AI-generated art, and a lack of diverse items for male avatars.R5R8R16R24

Who it's for

This game is for players who enjoy extensive avatar customization, social interaction in a virtual world, and don't mind spending significant money on in-app purchases R2R11R18. It might appeal to those looking for a creative outlet and community, provided they can navigate a potentially toxic environment R23. It is NOT for players who prefer free-to-play games, expect reliable customer support, or are sensitive to online harassment and predatory behavior R39R76. Parents should be cautious due to age-inappropriate content and safety concerns R48R86R93.

Evidence note: The recent reviews skew heavily negative, which contrasts with the lifetime store rating. This suggests a significant decline in user satisfaction over time, particularly concerning monetization, bugs, and support. While some positive reviews exist, they are less detailed and often overshadowed by recurring negative themes across multiple regions.

Frequently asked

Is Highrise free-to-play friendly?
No, recent reviews indicate Highrise is not free-to-play friendly, with many users describing it as a 'money hungry' or 'pay-to-win' game where desirable items are extremely expensive and free methods to earn gold are limited or broken R2R11R39.
Are there many bugs and glitches in Highrise?
Yes, many players report frequent bugs, glitches, and server issues, including crashes, login errors, invisible pets, and broken rooms, despite regular updates R4R17R70R195.
How is Highrise's customer support?
Customer support for Highrise is widely criticized as poor, unresponsive, and unhelpful, with users reporting long wait times and a failure to resolve critical issues like account hacking, wrongful bans, or lost items R1R3R12R76.
Is Highrise safe for children?
Many users express concerns about Highrise's safety for children, citing a toxic community with harassment, predators, and age-inappropriate content, despite recent changes to the age limit R45R48R86R93.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] 3/5 · US Glitched pets: My pets have been glitched and either is just not appearing even when equipped or only showing certain parts of the pet. Plzz fix this. I’ve played for years off and on, it’s pretty fun to dress up and trade items. Love the surveys they offer to get gold. It’s nice there’s another option other than buying gold.
  2. [R16] 5/5 · US Great game: I know I’ve made a review on this game but I love the updates and the crew 2.0 I love how the Avis can be any way someone wants i usually make cute or mafia Avis but I still love the app glad I’ve stayed since 2022 I want to stay longer love the events btw. Ps: great job pocket world I think it’s a great game I want some more updates like pinned pics in crews and to remove the delete
  3. [R24] 4/5 · US Lol my opinion!!: It’s so fun but it is hard to navigate and sometimes it’s confusing when you try and travel but it’s hard to like get to in a party.but Highrise is so cute and fun to play and making my avatar was so fun and so many carácters to choose from but I am addicted to play it and it’s so fun!!! Love Emmapoww!!!!!
  4. [R267] 3/5 · GB It’s good.: I really do love this game. It’s super fun and creative with the amount of avatar customisation there is. Pros- - smooth, clear animations - lots of fun avatar customisation - can earn free gold - lots of different games - the ability to make your own games, clothes etc. - earn free items through events. Cons - items are way too expensive - mini transactions are also expensive
  5. [R13] 4/5 · US Love it: So I got this game and it’s so fun u can make friends and have vc u can change ur avatar and it’s really good but……idk how to get lots of money the only way ik how to is buying for money
  6. [R23] 5/5 · US Honest opinion: Just like any social game or app there are its downs and it’s faults but if you find the right community or the right people to surround yourself with, it’s an awesome game try it out
  7. [R72] 5/5 · US Building Big on Highrise!: HighRise soars above all other games! The possibilities here are endless, not only can you play a multitude of games within the game, you can build your own! Partying online, making friends from all over the world, and having an opportunity to listen to DJs Mix Live are some of my favorite things to do on Highrise!! I also love to build, style my avatar with amazing outf
  8. [R74] 5/5 · US Love this game: Ive been playing this game since 2018 and ive seen it come so far till now with the updates. What I like most is that they actually listen to the players. I dont think I’ll ever stop playing this game its just so fun and so much to do on there! 10/10 definitely download this!
  9. [R2] 1/5 · US Terrible app: Terrible app filled with terrible people whoever owns it is money hungry. They constantly delete bad reviews and write fake reviews. Half of the five star reviews are fake. If you don’t spend money on this game, no one will talk to you. You won’t have any sort of social interaction you can’t event if you don’t spend money you won’t be on top. Everything that comes out as a account bo
  10. [R11] 1/5 · US MAKE SOME CHANGES: This used to be my favorite game and its starting to not be anymore because yall (hr ppl) are greedy asf. It’s hard to get good stuff from grabs, the grabs is expensive asf like 200-300g for ONE spin is insane and 2,000-3,000g for 10 spins is not worth it! And on top of that you keep getting the same thing! And they do that so you can spend hella money on the game as if they don
  11. [R18] 1/5 · US Beware: I wouldn’t waste your time on this, these soulless developers don’t care anything about you, they’re just trying to milk you for all your money, it’s one of the biggest money grabs charging you $80 or more for useless garbage
  12. [R20] 1/5 · US Money hungry: Honestly, I’ve been playing this game since 2022, I’ve spent around 300$ throughout the years, but year by year the game just becomes a money hungry game a set of 4 items…for 80 dollars??? This cannot be serious whatsoever…honestly disappointed
  13. [R4] 3/5 · US love this game but: i love this game so much but MAN yall need to FIX THE SERVERS!!!!!! the connection sucks and my wifi is amazing, my data is amazing, it’s yalls APP you need to fix !!! i’ve been trying to log on for the past 10 minutes and it’s telling me an error. RIDICULOUS!!!
  14. [R14] 2/5 · US Messed up: You guys just messed up in last few updates, ngl i miss the old hr, the rooms are completely bug af and the pets are invisible, support center’s not responding , ppl get warnings wrongly
  15. [R17] 1/5 · US FULL OF BUGS: How many updates this game needs before fixing the already existing bugs?
  16. [R1] 1/5 · US Banned after being Harassed!: After 8 months of continuous harassment by users both this platform and their discord, I was banned for finally reacting! For 8 months I faced doxxing, harassment, rumors, witch hunting. I made over 50 different reports to their trust & safety team (Which has been an absolute joke since 2023/2024) about being called racial slurs, A PDF, my socials and personal addre
  17. [R3] 1/5 · US Money Scheme - bad support: I previously reviewed this game saying things I enjoyed about it and what I did. After 7 years of being a player I can tell you that the admin, owners, whoever do not value you as a player, customer or consumer. They do not care how much money you spent, or your experience as a user. You are another one of the thousands playing to them. Support will not go out of th
  18. [R7] 1/5 · US Rott in H 3 L L H I G H R I S E: Spent over $5,000 on this game. Banned my account. Won’t let me get it back. Been 3 years I’m still pssd about it. All my hard working money gone. Anyways after being banned it taught me to live a real life & to spend on my real life and not on a video game. I now play awesome games like Sims and Call of Duty without spending a penny and have made amazing friends t
  19. [R12] 1/5 · US Terrible support: My account was hacked, I wrote to support everywhere on all social media, and after 2 years, there was no response. They are simply incompetent; fix the game's security properly. · translated
  20. [R40] 4/5 · US not for free players, you gotta buy to thrive: as the title suggests…it’s fun don’t get me wrong. but they push buying things, it’s fun. but if you have thin skin, I wouldn’t download it. lots of bullies. high-key witnessing a toxic environment. so good luck! this is a game for adults and not for children.
  21. [R45] 1/5 · US .: Too much predators :(
  22. [R48] 1/5 · US I hate this game: So I’m 14 so a 23 yr man said to me in the message do u wanna have online sex and I left and deleted the game so 1 star
  23. [R21] 3/5 · US Gold: It’s a great game but I haven’t been able to watch ads for almost a year or two for gold and other stuff and iv also not been able to do the surveys and stuff like other playing and iv been waiting for this to be fixed and brought it up multiple times and still waiting 😭
  24. [R31] 2/5 · US Coins problem and boring: I’m trying to earn coins through the RevU website and none of the offers have been completed despite the apps and offers I’m doing, confirming I’ve done what’s been asked. Also lowkey boring, not fun like it used to be in 2024. Only gave 3 stars bc most people seem chill on the app plus nostalgia.
  25. [R34] 3/5 · US Constant ad problems: The only normal way to earn gold is by watching ads. And as always, there are never any ads available. · translated
  26. [R38] 1/5 · US Horrible: EDIT: I appreciate the author responding, while they did fix some issues like the threads issue, there still is more that is an issue. They are slowly taking away offers that players use to get gold and making this game all about spending money. If you have money to burn this is the game for you. If you want a casual and fun game keep looking. I think it’s time I quit. I don’t even k
  27. [R39] 1/5 · US Not F2P friendly: I’ve played a lot of gatcha games over the years, and although I do enjoy playing HR from time to time, it is by FAR the least fp2 friendly game. Grabs, promotional packs, and weekly event items require that you spend hundreds of dollars a week if you want to rank high. There are incredibly few to no ways to earn gold for free. This game makes other gatcha games like genshin loo
  28. [R44] 1/5 · US dont waste your money<3: They have a HORRIBLE habit of stealing art from artists and claim it’s “parallel thinking”, despite doing it AFTER artists post their items. They don’t pay artists what they should (they profit THOUSANDS off them) on top of stealing from smaller artists. (Which they know get away with) Between stealing and flopping, definitely do not recommend putting your art or money int
  29. [R57] 1/5 · US Ai slop.: I loved this game so much, I’ve been plying it for years, I started in 2019. They unfortunately started using ai in a lot of their posts and promotions. They know fully well that ai harms the planet a lot sending us into a very real watch shortage. Highrise doesn’t care anymore. They only care about the money, not what they stand for or look like while doing it. I refuse to get back
  30. [R85] 5/5 · US No 5 star here!: This game has become insanely money-hungry with all these signature items. They literally had me draw out my ideas piece by piece, then gave me zero compensation in the end. I even went to support and pointed them directly to the person involved, and they denied that anyone from the community helped. It honestly feels like they take people’s ideas and get away with it every singl
  31. [R10] 5/5 · US 🤬: They changed the age limit i am 16 I am so mad
  32. [R22] 1/5 · US change: why is this game 16+ now? just make it 13+ or 14+ like wtf. nooooooooooooooo
  33. [R66] 3/5 · US Addicting should be 18+: Adult friendly not kid friendly. I hope they lower gold prices and up grab odd
  34. [R93] 3/5 · US 18+: This app should not be marketed for children. There are very explicit items in game that anyone playing can access.
  35. [R19] 2/5 · US It’s okay: Cute avatars, but everything is incredibly and unnecessarily expensive
  36. [R8] 4/5 · US Good but could be Great: Would be great if gifs were a supported media type to post and reply to posts!!!
  37. [R70] 3/5 · US App is now broken: I’ve been a Highrise player since its early days. I love this game and still want to but the producers of this game are making go downhill faster than any of us can blank. As of late, with each update, I get kicked more and more. Now I can’t even get on the app on my phone or on Steam. Haven’t been able to for days. I’ve had multiple issues over the past couple of years, but it
  38. [R195] 3/5 · US the game is broken: What's going on with the game? Why are there so many errors? Not a single room loads. I can't complete events. I have stable Wi-Fi, all the apps work, but the game doesn't. It's really frustrating.
  39. [R76] 1/5 · US Zero Customer Service: This app is full of bugs and glitches, some of which will cost you scores, event placement, items, and money. Don’t expect their customer service team to do anything about it. Their customer service is purely for show and will never actually help resolve your issues. No matter how at fault they are, they’ll tell you there’s nothing they can do. This is also one of the most
  40. [R86] 5/5 · US Good!: (IF YOUR A PARENT READ!!) It is an awesome vc you meet people from different parts of the world, but just like every other vc game there’s preds here… unfortunately they are everywhere if your child under 18 has this game please please make sure your checking in on them. I’ve had a good run in with people wanting to know my exact town.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store