IMVU
IMVU is a long-standing social networking app praised for its avatar customization and social features, but recent updates have introduced numerous bugs, performance issues, and concerns about monetization and user safety.
IMVU is a virtual world app where users can create avatars, socialize, and customize virtual spaces. While many users appreciate its creative freedom and social aspects, recent reviews highlight significant problems with bugs, excessive ads, and difficulties earning in-game currency.
What users like
What users complain about
- Frequent bugs, glitches, and crashing issues negatively impact user experienceR1R10R20R27
- Excessive ads disrupt gameplay, especially when entering chat roomsR2R20R87R112
- Difficulty earning in-game currency (credits) without real money purchases, with surveys often not working or being scamsR2R32R70R76
- Concerns about child predators and inappropriate content due to insufficient moderationR13R22R39R65
- Poor customer service, especially for non-VIP users, with slow response times and account issuesR5R59R105R108
- Users report lost or banned accounts, sometimes after refunds or without clear reasonsR16R18R46R71
- Lack of free roam movement and inability to furnish rooms on mobile limits gameplayR75R79R86R91
- Inventory and shop navigation on mobile are difficult, lacking search functionalityR1R84R40R195
Latest update · vv14.8.1
What the developer says changed (the verdict above weighs this against what reviewers report):
• Take control of your Feed experience by managing comments on your posts, controlling who can comment, and taking action more quickly when needed • A major update to the IMVU Mobile Inventory, Shop, and Fitting Room experience has arrived, bringing improved navigation, better search and filtering tools offering more flexibility while customizing your avatar. • Questions? Need help? Visit our Community Center: im.vu/help769
Recurring themes
Who it's for
IMVU is for individuals who enjoy extensive avatar customization, fashion, and social role-playing in a virtual 3D world R17R63. It appeals to those looking to meet new people globally and express creativity R17R51. It is NOT for users who are sensitive to frequent bugs, excessive ads, or who are concerned about potential exposure to inappropriate content and child safety issues R1R2R13R22. It's also not ideal for those who prefer to earn in-game currency without real money or expect quick, responsive customer support for non-VIP accounts R32R59R108.
Evidence note: The recent reviews skew heavily negative, which contrasts with the high lifetime rating. Many positive reviews are brief or focus on general enjoyment, while negative reviews provide detailed accounts of specific issues. The developer's notes mention fixes for inventory/shop and feed comments, but recent reviews still highlight inventory search issues R1 and bot comments , suggesting these fixes may not be fully effective or comprehensive.
Frequently asked
Are there many ads in IMVU?
Is it easy to earn free credits in IMVU?
Does IMVU have good customer support?
Can you move freely in IMVU rooms on mobile?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R6] The Fashion: I Love Dress Up Games And While IMVU Has So Much More To Offer Than Just The Clothes. I Play It Mostly For The Styling Contests With All The Fun Themes.
- [R17] Gorgeous: I love IMVU because it gives me the freedom to express myself in ways I can’t always do in real life. From customizing my avatar to exploring different virtual worlds, it feels like a space where creativity has no limits. I enjoy meeting new people from all over the world and having conversations that range from fun and lighthearted to deep and meaningful. What makes IMVU special to me
- [R76] Issues in the game and honest opinion: One of the only good things of this game is the ability to create fun outfits and avatars, but the free credit system is the worse, depending on what you play on you’ll receive different ways of making free credits. The survey system is broken, it hardly ever works and all the information you put in most of these surveys can be tracked, if you put in your ema
- [R63] Outfit contests are so fun: I love doing the weekend outfit challenges. It’s a really fun game if you live fashion
- [R51] 5 stars: It’s really fun to play and you can make a lot Of new friends in this game I L❤️ve it
- [R53] Imvu: I love this game I met my current boyfriend on here and we are expecting
- [R55] Great social world: Love to meet ppl from all over the world. Fun place that create a realistic 3D world. Love collecting the badges for my availability card for my home page. Love the old online 3D world as opposed to the new Next version. You can do way more on the old version. Hopefully IMVU comes up with a way to be able to decorate your rooms again using cell phones and tablets.
- [R28] Been Playing It For YEARS: I Just Love How Free You Can Be And Can Play At Your Own Pace, No Payments Or Anything Forced Upon. It Just Keeps Getting Better And Your In Your Own World Literally 😁🫶🏽
- [R30] Love it!: I have been on IMVU for years. On and off active. I absolutely love it! The time I get a chance to play it helps get me out of the real world it’s like an escape out of reality. I know there’s second life, but nothing to me beats IMVU. Will never leave it to go anywhere else. I put too much time into my rooms and avatar. IMVU is so fun you can really bring your creativity to life! I cou
- [R14] So good: I love this game like I have been playing it all my life
- [R23] Imvu: El mejor juego y lo sigue siendo de desde el 2017
- [R29] It’s getting Better: I have been on imvu for 18 yrs and I have watched it get better over time. I only have one thing to complain about. It shouldn’t matter if your V.I.P or not to get help instantly for certain situations. But I will say in my situation you did respond fairly quickly but it took longer than it should.But over all I love imvu. I’ve tried a few other virtual sites this one is the b
- [R33] Imvu is a fun game: I love playing imvu I been playing it ever since it first came out
- [R1] Most recent update: It’s full of bugs hopefully yall can work on a fixes real soon and also add a search bar to inventory on mobile rather that having to scroll to see old stuff that I like through thousands of products
- [R10] Imvu: The app has its occasional problems but it’s fun but the bugs really need to be worked on I paid for vip and still haven’t recieived it
- [R20] Ads: I’ve been playing this game since 2017. I hate how the game glitches when I’m going to the chat room. The games have too many ads especially when I’m going into a room other than it’s a good game.. I love the clothes , hairstyles . I’ll just love if yall fix the issues
- [R27] Get it together: I’ve been on this app for a long long time and i do enjoy the updates as far as the live rooms and all that but when it comes to the audio and how when I host an event anyone comes in and my entire audio messes up! I’ve spent money on this app like a nice chunk of it! And yall still want me to continue to invest money and get subscriptions yet there is all these problems! Glitchy
- [R2] Ads: There is way to many ads not to mention you have to watch videos for coins the surveys barely work it is wayyyyyyyyyyyyyyyyyy to many ads take the ads off to join chats please
- [R87] The app is great!: But, the ads are getting really annoying, that’s my only complaint.
- [R112] HHHHHH: IVE GONE THROUGH 13 ads and they all broke just to get into a dam room why did you put ads in the game just wHYYY
- [R32] IMVU: Great game just wish there was better way to earn coins other than buying them or downloading a different game
- [R70] So experience$$$$$!!: How you supposed to have fun and play with 4000? Everything is 1000 like you only have 4 thing-.- that’s annoying. It’s start at 300$. If you want to have thing u have to pay with your real money and it’s a not for me. 😒👎 If only it was not expensive I would play
- [R13] reporting you all to the FBI: there are child predators on here and you all do nothing. don’t even bother answering this with your AI garbage auto-replies. this game is getting reported regardless. you all do nothing to protect children.
- [R22] Predator’s Playground: It’s a great concept. But they do not monitor Predators. Even if Users report rooms and players, they do not remove them. The sheer number of rooms that cater to “Littles” “Daddy’s” “DDLG” is disturbing. There are creators who cater specifically to children’s clothing. The clothes show body parts and even nudity. Until they get a handle on the Child SA, it is not a safe
- [R39] Bad game: This is only 5 so people see this, the game has no filter there’s inappropriate chat rooms and clothes delete game or bad these things and people this is the next pdf file game
- [R65] Sexual content: This app should be banned for the explicit content that can happen in here between players or whatever this thing is. The problem is this isn’t meant for all ages and should be banned for looking like a child’s game….
- [R5] Hacks of the app: Things that you need to know before using this app. If your account get hacked, there is no phone number that you can call you have to put in a ticket and God knows how long that’s gonna take for a response while people spend your money in your bank account. Please be careful when using this app. This company needs to provide a phone number for faster service.
- [R59] Hard to get help.: It was a great game until I wasn’t able to login to my account. Apparently I was banned but You only can access support chat if you’re a vip. I don’t know how to get in contact with anyone to get my account back. It’s a shame cuz the game was really fun.
- [R105] it’s ok: imvu is fun for designing avatars, hanging out with online friends, and customizing your virtual reality. the 3-D quality is also really good. downside, imvu support takes forever to assist with glitches or bugs. they are very redundant when advising you on how to fix any technical issue even if you are a long time paying imvu user. it’s pretty inconvenient.
- [R108] Poor customer service: Giving this a 2 simply cuz of how slow the customer service is, they made all these security changes and when you spend a little more that u did before, or if you pay from a different country, they’ll put your account on hold so fast and ask you to create a case. As soon as your trying to resolve the issue, they take up to 2 Days before they respond, and they always come bac
- [R16] Banned for no reason: Imvu y’all banned my account for no reason I violated no rules.
- [R18] My Account No Longer Exist?! Updated 3/29/26: TOO ALL THE PEOPLE WITH LOST ACCOUNTS IM SORRY YOU ARE DEALING WITH THIS LET DOWN. Well this is extremely disappointing. I was looking forward to opening my old account back up to play once again. When I tried to log in it’s stating that my account is unknown. After doing a bit of research it seems like my account was deactivated according to other m
- [R46] Don’t Waste Money: Years ago I invested a lot of money in this. They permanently banned my account saying I was making money off them/scamming them. I tried to email back and forth with them, with no luck.
- [R71] Horrible experience: A few days ago I requested a refund from apple for recent subscriptions i forgot to cancel. One of which being vip for imvu Not a big deal, right? Nah, imvu decided to permanently disable my account without sending an email to tell me, and as far as I’m aware there’s no way of getting it back
- [R75] Serious Review: I’ve been playing this game for years across several accounts and here is what I have noticed could be drastically improved to make the game not only more playable, but more inviting and addicting as well. Number 1: ADD FREE ROAM! My goodness, such a small modification (which if I recall correctly used to be a function in the game but was removed) would make it SO much more enjoya
- [R79] Not enough movement: Instead of clicking were you want to go bc its very limited why not add movement controls like WASD or a thingy to move your character where u want them to be, its just kinda idk annoying when it’s limited control
- [R86] Big problem: Hi not everyone has access to a laptop or a iPad can you add a feature to furnish rooms on the app ? I’m paying for all these things and I can’t build anything on iPhone .
- [R91] Love da app: U guys should let us be able to add stuff to our rooms from mobile not all of us have a pc
- [R84] UGHH: THIS IS SO ANNOYING!! I KEEP FINDING AWESOME AVATARS ON TIKTOK AND WHEN I GO TO SEARCH THE NAMES OF THE ITEMS, I CANT EVEN FIND THE ITEM IM LOOKING FOR! and when i'm trying to find a shop, I CANT FIND IT! please fix your game.
- [R40] Please Do it: Make it so you can search inventory, when someone uses a item it does not make their avatar start to jump and down and glitch, also would be nice if you made it to where if you left the imvu mobile app for a little it would not make you crash from whatever room you are in and also make it so you can be in more then one chatroom at a time
- [R195] Things to bring to the app: I wish the app had folders for outfits like the IMVU client does as it offers more organisations, as i have had to transition from the client to the mobile losing this feature has made it a little frustrating as i have been a user of the game for years and my outfits are just in one big jumble now, i also thing the shop together feature should be introduced to the game.
- [R35] Fun game: I love it and hate it bc there is too many kids lying on their ages
- [R9] 😑: I had an account I switched to iPhone and now I lost all my coins and my island
- [R15] BEST ROLEPLAYING GAME EVER!!!: I LOVE THIS GAMEEEEEE!!! SUPER FUN AND AMAZING GRAPHICS!
- [R168] How can I remove the ads?!: Hii imvu.inc Um did you guys put ads into the game I keep on crashing after I see an add can you please fix that? Thanks From:Alia
- [R173] Needs more credits: This is a great game with lots of potential but I think there should be more ways to earn credits in the game without taking surveys like jobs. For example in a game called Avakin life (pretty similar to this game) you can get behind the counter in cafes and bars etc and roster on and serve people drinks and earn money. The only way really to earn money on this is with quizzes
- [R93] Make the characters move like secondlife: Please is there a possibility that u make for the avatars to move or walk like the type of secondlife
- [R96] Nothing to do: I used to use this app a lot but now it seems like the developers have forgotten about the app completely don’t know if they made a new app or not but if you are still wanting to keep people playing and staying on the app then change things around like instead of being limited to a certain spots let people walk around freely and have options to use certain room items like being able
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store