Apple Maps
Apple Maps receives mixed recent reviews, with many users frustrated by persistent navigation inaccuracies, outdated map data, and app stability issues, despite some appreciating its clean interface and privacy features.
Recent reviews for Apple Maps indicate a significant decline in user satisfaction, with many reporting critical navigation errors, outdated information, and frequent app freezes. While some users still find it aesthetically pleasing and value its privacy, the overall sentiment points to a frustrating and unreliable experience for many.
What users like
- Provides clear turn-by-turn directions and additional prompts for upcoming turnsR6
- Offers real-time traffic reports and suggests optimal routesR31
- Features detailed landscape views in major citiesR31
- Praised for its clean interface and visual designR65R99R282
- Includes red light camera warnings in some regionsR289
What users complain about
- Navigation frequently provides inaccurate directions, leading to detours, wrong turns, and getting lostR2R3R7R12
- Map data is often outdated, showing old roads, incorrect lane guidance, and missing new developmentsR10R15R16R39
- The app frequently crashes, freezes, or stops navigation when switching apps or zoomingR11R23R28R30
- Lacks a real-time speedometer display, a feature available in competitor appsR32R34R154R157
- Automatic re-routing without user consent is a major frustrationR20R360
- Does not consistently respect 'no tolls' route preferences, sometimes including toll roadsR27R35
- Difficulty in setting or adjusting home addresses and managing dropped pinsR36R134
- Some users report ads appearing in the app, which is unwelcomeR8R21R85
- Location tracking can be inaccurate, showing users off-road or in incorrect positionsR3R80R84R198
- Missing features like point markers, distance measurement, and an in-app rating system for businessesR48R93R147
- Navigation prompts can be overly frequent or mispronounced by SiriR7R99R271
- The app does not automatically end routes upon arrival, requiring manual dismissalR233
- Inconsistent performance and availability in certain regions or countriesR164R351
Latest update · v2.3
What the developer says changed (the verdict above weighs this against what reviewers report):
Bug Fixes and Feature Enhancements
Recurring themes
Who it's for
Apple Maps is for users who prioritize a clean interface and privacy features over comprehensive, consistently accurate, and up-to-date navigation R65R13. It may be suitable for simple, known routes but is not recommended for those who rely on precise, real-time navigation or frequently encounter new or changing road conditions R2R3R15. Users who need features like a speedometer, detailed business reviews, or reliable background navigation should consider alternatives R11R32R93.
Evidence note: The recent reviews skew heavily negative, which is consistent with the 'recent-negative' signal. While there are a few positive reviews, they are outnumbered by detailed complaints about core navigation functionality. The developer's notes mention 'Bug Fixes and Feature Enhancements,' but many recent reviews contradict this, reporting ongoing crashes, freezes, and navigation errors, suggesting these issues persist or have worsened for many users.
Frequently asked
Does Apple Maps provide accurate real-time traffic and directions?
Are the maps in Apple Maps up to date?
Does Apple Maps include a speedometer?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R6] Works great: First time really using Apple Maps and it works great! Turn directions along with additional prompts for upcoming turns which is really helpful.
- [R31] Apple maps review: thank you for helping me get around places it uses real time reports and traffic to help me understand the best route. It has voice GPS reporting and the best of all it has I don’t know it’s called but it has the landscape in major cities like Washington DC, Philadelphia, New York, Boston, Richmond, Orlando, Miami Fort Lauderdale IDK land i’m just gonna take a quick detour, hey
- [R65] Functional, but...: For those of us trying to get away from Google, this is the most viable option, and looks and works better than the million smaller alternatives. I'm writing this review in hopes that Apple actually reads it and improves the app. It is sleek, functional, like anything you'd expect from Apple, with great attention to detail in nearly every component. However, the information
- [R99] Great for Transit, Frustrating for Driving: Love the visuals of the map, and think it is very well designed, but considering not using for driving anymore because: * Continually awakens my screen, leading to a lot of battery usage when all I want are sound updates * Sound updates are too frequent, and setting to “only important updates” does not give turn-by-turn, only speed camera updates for som
- [R282] Beautiful maps, clear directions: Much easier to use than other map apps, more beautiful, clear. Some information is out of date but with more users and Apple’s data getting better it is fast becoming a favourite
- [R289] Apple Maps is very good now we’ll done to the developers team👍: I Now use Apple Maps Because they have come a long way compared to google maps. Apple Maps now includes red light camera warnings for free for both the uk 🇬🇧and us 🇺🇸 I also like with Apple Maps it says go past these lights and turn right That’s a good feature also unlike google maps. Apple Maps is less cluttered so well done Appl
- [R2] A mapping service that allows duplicate locations nearly sent me to the hospital: Two locations for ONE BUILDING on a college campus, at least a mile apart, when we had to walk to an audition in 95 degree Texas heat. Why would a mapping service ever allow duplicate locations? We walked for a little under an hour and covered nearly 3 miles on foot thanks to Apple Maps screwing up and allowing DUPLI
- [R3] Wth: For the past six months, Apple Maps, when I have been driving suddenly will show me off the freeway 6 miles away and then back on the freeway and then it hops me around for like 20 minutes trying to figure out that I am still on the freeway that I’ve been on for 20 minutes and keeps changing the times and what exit I have to get off at the last second because it thinks that I am somewhere tha
- [R7] This app is insult to over 20 years of GPS technology: Which do you want to hear about, Apple? The annoying hand-holding voice interface that will tell you to turn 5 times approaching a simple turn and then throw in one more DURING the turn? Or we could talk about directions that include driving 2 or 3 miles in the wrong direction only to be told to U-TURN? Your app is stupid.
- [R12] Got me lost: This got me lost bad it got me lost in the middle of nowhere please fix this
- [R10] Its the old version: Every time i check it shows 2017 and right now we are in 2026 thats very bad when you want to see new places
- [R15] Opportunities: 7/8/26- why no map updates? Why so slow? As a result of slow updates, lane guidance is wrong What is the reason it takes so long to update the maps used in the app. Roads in my area on FM1960 rd e and rd w from Huffman Texas to Hwy 59 overpass in humble have been completed 2-3 months ago and lane guidance is out of date. Why are you all still reporting red light cameras I Humble?
- [R16] Getting changes: Was great till about 6 months ago the quit giving me a faster route almost as if the road was not there other routes add 5-10 minutes and lots of speed bumps I’ve sent in complaints about it and never get a response
- [R39] Recently broken: I’ve had for the first time over the past couple weeks, multiple experiences where Apple Maps doesn’t know a road is closed and will refuse to re-route me to a place where the road is open, so I become super lost (I’m not the most navigationally talented). I’m not the only person in my family who experienced this either, it’s like they fired the guy who tracks the road closures bu
- [R11] App crash: Apple Maps navigation constantly stops when switching apps. I start directions, go to WhatsApp or another app for a second, and when I check back the navigation has already exited or stopped guiding me. Very frustrating while driving. Background mode doesn’t work reliably. Please fix this Apple, it should keep running smoothly in the background like other navigation apps. iPhone 14 Pro
- [R23] Crash to Home Screen: When zooming it crash
- [R28] Freeze: The Apple Maps freezes my phone up everytime I use it!
- [R30] It freezes all the time: Lately, when using the maps apps it freezes EVERY time you try to type a place or an address. It’s soooo annoying!
- [R32] Needs to add speedometer to GPS: I had to remove Google Maps because I was running out of space on my phone. Had to make Apple Maps my main GPS. The only thing missing is a speedometer. The standalone posted speed Sign is not always accurate. As far as with the speed sign is on the actual road.. This is an update that Apple needs to make with Apple Maps.
- [R34] Speed meter please: Can you please add the speed meter? And more information about the routes we choose it.
- [R154] Speed limits: Maps should show real-time speed limits, like Google Maps and Uber Maps, allowing you to compare your current speed to the preset limits for your area. It would be great if the map permanently displayed the name of your current location at the top. Apple, please, that's what's missing for a truly comprehensive map service! 🙏🏻
- [R157] Provide speed check: This app is great and I use it very often. It will be good if it offers the option of checking the mile I am going to so and notifying me if I am over spending. Some other app do offer that option, but I don’t like using them as I do with this one.
- [R20] STOP RE ROUTING WITHOUT CONSENT!!!: Read the title. I love the app in every way except that. I chose a certain route for a reason. Don’t re route me without giving me a choice like it used to do. I absolutely HATE that feature. Leave it alone or ask if I’d like to change. Don’t just do it for me. I would leave 5 stars if it wasn’t for that 1 problem. FIX IT APPLE. Stop forcing it on us.
- [R360] Needs an option to Re-route: Apple Maps is a well-designed navigation app and generally feels calm, clear, and reliable. However, I encountered a limitation that I believe has real safety implications. During navigation, Apple Maps repeatedly routed me back onto the same road despite me intentionally deviating from it several times. I chose to avoid that road because I believed it was unsafe (a n
- [R27] Looks nice, but has some issues still: Honestly this is more of a small thing, but coupled with some other small things, I’ve decided to switch back to Google Maps permanently. The final nail in the coffin was the “no tolls” route option, which I was on - it seems when you click add stop, and then back out of add stop - even though nothing in the route was changed - Apple Maps defaults to the fast
- [R35] Sucks: I can’t stand that I have no tolls selected and then I get one option without a toll road and two options with a toll road. Why bother giving me the option for no toll road if you’re going to ignore my request.
- [R36] Nope: Not user-friendly at all if you accidentally drop a pin somewhere, it’s a process to remove it. I use this predominantly for work, and it will only let me travel from whatever pin that I accidentally dropped instead of my location without having to go through and make it be a process. I only keep this app on my phone because between This and Google Maps maybe one of them will work.
- [R134] Can’t adjust home address: This app fails on such a basic feature.
- [R8] Ads don’t belong: I’m now greeted with a reminder that the Maps app will now contain ads. Just what Maps needed. I’m so done with this app.
- [R21] Ads: You got to be kidding me? Putting ads in maps is insane. I’m going third party till this is fixed.
- [R85] Like it better than Google: Works well, some issues here and there but worse aspect is the new ads. More garbage I don’t need or want.
- [R80] Map position: When driving using the navigation, my position on the screen lags or is misaligned by a fraction of a second; I would like this corrected. There is a slight discrepancy between my actual location and the position shown on the map, which often causes me to miss the correct turn. I never experienced this issue with Google Maps. If this isn't fixed, I might be better off switching back
- [R84] Urk.: Really great at getting from point A to point B. However apparently my bedroom is not part of the house that I have been living in for years. So that’s…annoying when paired with the new “Face ID mandatory outside of familiar locations” thing that iPhones have. Please fix the location tracking so that it doesn’t say people are not where they actually are.
- [R198] I’ve always used it and it was fine!!! Right now, it’s showing inaccurate readings and sometimes poi: I’ve always used it and it was fine!!! Right now, it’s showing inaccurate readings and sometimes points in the wrong direction.
- [R48] Add point markers and areas.: I love how this app is, it’s so great. The way it looks and just in general, but I’d say it would be the best app of mapping out there if it had the ability the mark points measure distance, the area of shapes and perimeters.
- [R93] Reviews: The only reason i still keep the google maps is because of reviews i can see. Integration yelp into maps for reviews guys
- [R147] Update Rating System: An in app rating system is needed to see my community’s experiences with local businesses. I don’t want to download a separate app to do what Google Maps can. If this were to change then Apple Maps would be my primary map app.
- [R271] Since the update…: Since the latest (iOS 26.5)update i have noticed that Siri appears to mispronouncing roads adding a ‘twang’. For example a motorway eg m25 is pronounced ‘emma25’ and A34 ‘Aya34’. i do not know how to report this and is bugging. 😣
- [R233] Could be better!: The app itself it’s good even tho sometimes not precise and sends you in the alley instead of the front! But what I really hate is that the route doesn’t end automatically when you reach the destination! It’s so annoying that you have to click every time “end route” and also if you want to start a new route it doesn’t let you replace it with the new one until, again you have to c
- [R164] Doesn’t Work In Mexico: It doesn’t work in Mexico, but it does work in America
- [R351] Direction: I can’t use as well in my region ( Myanmar)
- [R13] Needs north-up in turn by turn mode: I really want to like this app. I appreciate the privacy respecting features of it over pretty much every other GPS app out there at this point. But it's missing one crucial feature for me: the ability to set turned by your navigation to "north up" mode. If you're someone who is used to reading actual maps, it's disorienting for the perspective to always be cha
- [R14] Missing something: I can't see the traffic jam on the map. Please fix it!!
- [R1] Default App: The fact that I cannot make another map app my default gives you 1 star. If the app was good we shouldn’t have to be forced to use it.
- [R43] Control Freaks: Apple is such a control freak. I can’t unload this app and still try to get directions with voice commands without a demand demanding to restore it. Now all of us wants to use your garbage map. We have history and other apps so we want to be able to utilize. You shouldn’t force us to use your software Apple you did to let
- [R316] Query: Please allow me to put google maps on my homepage
- [R19] 40 mile detour: Chose fastest route option on maps & experienced a detour on the main 2 lane highway that had been closed for over 4 months. After checking routes for my return trip, maps now shows the road closure, but during my drive maps kept trying to reroute me back to the closed highway. The actual fastest route showing now is 30 minutes faster than the route I took yesterday!!!…and did I me
- [R26] As much as I tried to love this: Occasionally takes me on totally unnecessary detours like getting off the highway only to get back onto it after paying an additional toll.
- [R46] Outdated: If you open the map so you can see what it looks like it is at least 5 years out of date
- [R359] its outdated..: ok listen.. its good but its way way WAY to outdated.. my school is outdate in this app and its the one we had 8 years ago... so everything in this apo is 8 years old... please update this..
- [R324] Actual speed display on the Apple Map: Apple Maps needs a live speed display feature show real-time speed during navigation, similar to Waze and Google Maps.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store