FamilySearch Tree

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] 5/5 · US Best!!!: Helped me so much!
2. [R16] 5/5 · US Great app for families are forever: It is such a great tool to use and helps verifying potential relatives from Ancestry and My Heritage and other resources even through DNA. Over my 68 years of doing genealogy, the programs and continual improvements are better than having to drive across country and hunt for records in many jurisdictions.
3. [R22] 5/5 · US The BEST Genealogy Platform AND ITS FREE: It’s completely free and has so much information. Literally changed my life and helped me realize my biggest passion in life is doing tree research. I’m genuinely addicted to this platform
4. [R63] 3/5 · US The best Family Tree!: I was able to trace my ancestors. I was able to see the legal documents of my ancestors in a different country. Amazing app. It protects the identity of those person who are stll alive.
5. [R8] 5/5 · US Families: I get to meet my families and ancestors, the spirit of Elijah
6. [R39] 5/5 · US Very well done: I am going to this app again and again to read stories and see pictures and other documents from the lives of my family. I have added several of my own. I have connected with distant relatives in collaboration. Very satisfying experiences. Amazing research tools and tips. One of my most used apps. Every time I show a friend what I am doing and learning they want in on it. Almost an
7. [R47] 5/5 · US Relatives Around me: Relatives around me is such a fun feature!
8. [R53] 5/5 · US Powerful: Many other people (other users) have helped me work back through the generations.
9. [R14] 5/5 · US Fun, Fulfilling, Free, Family!: FamilySearch is so easy to use for both doing research and sharing.
10. [R30] 5/5 · US UI: Amazing Ui. Love it
11. [R44] 5/5 · US Family Tree is absolutely the best: I have found more information on Family Tree than anywhere else and I just love how thorough you are and how there’s so much I learned💞
12. [R11] 5/5 · US Best Way to Preserve Your Ancestry!: I love Family Search so much!!! I am on it almost daily. I am going through my folders of information gathered over the years about people and also am putting photos of things into Memories so that they will be preserved for future people to see. It is so great to see a photo of someone on the tree instead of just an icon. It keeps improving and I easily fi
13. [R12] 5/5 · US Better than scrolling: I do most of my research on the desktop version, but I love using the app for “descendants with tasks” and the living tree features. It’s also so easy to upload memories!
14. [R34] 5/5 · US A gift from Heavenly Father: We each have the blessing of organizing our families all the way back to as far as we can find their records. We can also personalize our memories for each family member. Then we are able to take the next step to be proxy for each individual of our family. An honor and a joy!
15. [R24] 2/5 · US Does that FLASH need an epilepsy warning?: Typical FLASH, non-user focused FLASH, aesthetic based FLASH, poorly tested FLASH, bug creating update FLASH. Viewed source page glyph is singular useful feature FLASH, so far FLASH. Any chance of an update that prioritizes user experience FLASH, usability FLASH and bug FIXES FLASH? see record edit PLACE FLASH- 100% repro FLASH; * = United States FL
16. [R26] 2/5 · US Glitching won’t stop!: If I open too many documents at one, the app will freeze. If I press the buttons to go forward or backward, too quick it freezes. When I’m digging through large index files, it lags and tries to crash. Sometimes it’s refusing to merge duplicates. This is happening more often than not. I’m not trying to be picky. I just contribute a lot to your platform. And as I load up an
17. [R37] 1/5 · US Last software update broke lots of links and is severely impacting matching: The new software release that we got about a week ago has lots of bugs… for example when you say something is not a match, the system doesn’t clear it unless you go to the main screen and press that not a match button. You can no longer pick a person in your family and drill down on possible task … all those links are bro
18. [R41] 1/5 · US Used to be great… currently SO buggy: Crashes and freezes on me all the time
19. [R64] 1/5 · US Can’t sign in!: Website sign in doesn’t work
20. [R85] 1/5 · US Hard to sign in to: It was awful to access
21. [R88] 1/5 · US This shouldn’t be so hard.: I was sent an email that said I had a name available for the temple. I tried to log in. It went around and round asking for my info several times which would have been fine but then it wanted my husband’s as well. I can’t get in.
22. [R90] 1/5 · US /: It locked me out for trying to get my password. I usually login through Google, but my email got messed up and I changed my email and I’m trying to figure out my username and password and now it’s locked me out.
23. [R15] 1/5 · US Too easy for others to change my research: I’m so tired of going into “my” tree to find that someone has changed information related to my immediate relatives that is now incorrect!!
24. [R43] 2/5 · US Added errors: With everyone having access to my tree, I see errors which I must correct time after time.
25. [R56] 3/5 · US How can I change incorrect information?: I recently checked my mother’s information. He found several errors. it said I need special permission to edit, but I can’t find out how! My name is wrong, my sex is wrong, and my cousin is showing up as my brother! I suppose it’s garbage and garbage out.
26. [R113] 1/5 · US Changing Ancestors: A number of times, notable people in my ancestry have disapppeared with no explanation an it's impossible to talk to a human on Ancestry so it is very frustrating.
27. [R6] 3/5 · US Navigating: I wish it was much easier to navigate, but it is always been very difficult.
28. [R48] 1/5 · US Hard to add siblings & children: Difficult to use
29. [R58] 1/5 · US The updates have made the app harder to use: Within the last month, the updates to this app have tremendously complicated the purpose of the app. I can’t touch the screen to copy someone’s name. When I am in my temple files and look at someone’s information, the app sends me back to the top of my list instead of back to where I last was located on the list. The chat function shuts down the app.
30. [R109] 1/5 · US Difficult: Very difficult to use. And I had added some people and now I can’t find them. Then I can only see the living peoples I put in. Crazy
31. [R50] 2/5 · US Uh oh: The app update for iPad users has some bugs. I cannot seem to add someone by ID when checking new information. Also, it seems to lag a bit after adding children
32. [R71] 2/5 · US Can’t make corrections: The app doesn’t want to take information at times. For example, I add my maternal grandmother full name, approximate DOB, locations etc, save and it says unknown grandmother. I constantly get error messages too. Very frustrating!
33. [R219] 3/5 · US Won’t let me make changes: Anytime I try to make changes like adding a death date because someone recently died or trying to add my grandmother who I know is alive because I see her often but it acts like she doesn’t even exist and won’t let me add her
34. [R20] 2/5 · US Info Lost: I was able to access much more information than I can now and I don’t know why. I guess the update did something.
35. [R52] 1/5 · US can't access anything: I have had used this app for over 5 year at least and for some reason I am no longer able to access anything I have ever created with this app. This was the only tangible access I had to my ancestry and now i need to begin from nothing because of the updates that have made me unable to access the app.
36. [R75] 1/5 · US This app is horrible!: I had many messages that I needed to update my app, so I did it and now I cannot access my tree work! I cannot find or edit my family! I cannot even open Family Search! It is trying to get me to start a new tree, but I already have my family entered…..but I cannot access it! This is horrible!
37. [R519] 3/5 · CA Deleted my info: I did love it but my whole lineage got deleted after i spent hours getting it in.
38. [R67] 3/5 · US Out of synch with the website: I use this app A LOT, but recently I have run into issues that cannot be resolved without a trip to the website using a standard browser.
39. [R321] 3/5 · GB SLOW: This app is extremely slow. That is all I have to say. Goodbye
40. [R367] 3/5 · GB It’s good but not the best: Whenever I am trying to create a spouse relationship It just sits and spins away so I have to refresh the entire app and find my way back to where I was in the tree a niche for me, goes a long way so having to refresh every two minutes is quite an inconvenience
41. [R374] 3/5 · GB Not too bad an ancestry app: Downloaded some time ago and has been helpful, along with other ancestry type apps in retrieving a fair bit of family history. I’ve knocked the star rating somewhat as after the last update it all appeared in a foreign language. Don’t have a clue how this happened. I’ve got the settings on UK. Oh well. Let’s hope the next update remedies this.
42. [R378] 3/5 · GB Language has changed since update: Since the recent update the menu items are all in a foreign language even though no other language settings have changed on my phone is still set to English. Please can you fix this as I was enjoying using the app until this error happened in the latest update. Otherwise I am happy with the app. Please fix this bug!
43. [R382] 3/5 · GB Language changed since update: Fir some reason the app has changed into a language which isn’t on my iPhone settings. As a user of the app I understand what it means but it’s annoying not having it written in the correct languages
44. [R383] 3/5 · GB Brilliant.: This app is amazing. Only problem I have is the latest update has cause the language on the tabs at the bottom to change and I can’t tell what it says
45. [R264] 3/5 · GB Lack of information: So I find this app quite difficult any information it actually gives you, you have to pay to get it , the app does not grip you at all, maybe if you pay the higher amount🤔
46. [R217] 3/5 · US Martin info: This breaks my heart. I’m taking the time to put all my information in correctly only to find out a year later somebody has erased it. Also, would you mind when you put a hint on? For my ancestors, could you let me know what ancestor file they are belonging to? I have several lines and I would like to know without having to go through them all. Who does the hint belong to?
47. [R144] 1/5 · US Difficult: It’s terrible very hard to navigate