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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

Hollywood Story®

45
User verdict / 100 High confidence Divided

Hollywood Story is a long-standing celebrity simulation game that many users enjoy for its engaging storyline and fashion elements, but recent updates have introduced numerous critical bugs, excessive ads, and high in-game costs that significantly hinder gameplay and user satisfaction.

4.7★ lifetime (112,630) Free + in-app purchases since 2015 by Supercharge Mobile Corp. updated 0.6 mo ago recent negative 30% 120 reviews across 4 regions
Technical Glitches Excessive Ads High In-Game Costs Poor Customer Support & Account Issues Energy System Fashion Arena Imbalance
5★341
4★184
3★177
2★103
1★195
recent reviews across 4 regions, vs the 4.7★ lifetime average

Hollywood Story is a popular celebrity life simulation game with a loyal player base that appreciates its drama, fashion, and character progression. However, recent reviews highlight a significant decline in quality due to widespread technical glitches, an overwhelming number of forced advertisements, and an in-game economy that heavily favors paying players.

What users like

  • Engaging storyline and celebrity simulation experienceR4R14R71R77
  • Variety of clothing items and fashion elementsR4R14
  • Long-term appeal for many players, with some playing for yearsR5R17R26R45

What users complain about

  • Frequent and severe glitches, including black screens, crashing, and unplayable areasR1R2R13R16
  • Excessive and long advertisements disrupt gameplayR5R6R7R11
  • High in-game prices and difficulty acquiring diamonds make progression difficult without real moneyR4R12R14R39
  • Poor or non-existent customer support for technical issues and lost progressR2R25R110
  • Issues with account recovery and data transfer between devicesR20R21R26R53
  • Energy system limits playtime and slows progressionR4R73R95R170

Latest update · v14.4

What the developer says changed (the verdict above weighs this against what reviewers report):

Summer vibes are here! Kick off the season with radiant new events, stylish rewards, and fresh ways to play. Enjoy the Liberty Lights Seasonal Offer, unlock exclusive style with Aqua Glow in Gold Pass, and collect Heritage Serve and Soft Heat Fan Gifts for more summer surprises.

Recurring themes

Technical Glitches negative
Many users report severe technical issues such as black screens when trying to access new areas or the entire game, frequent crashes, pop-up boxes appearing as blank white squares, and characters missing clothes. Some specific glitches prevent progression, like being stuck in the Fashion Arena or marriage quests. The developer's notes mention 'Summer vibes' and new events, but do not address these critical bugs, which users report as ongoing despite updates.R1R2R13R16
Excessive Ads negative
Many long-time players note a significant increase in forced ads, making the game less enjoyable and sometimes unplayable. Users report ads appearing every few minutes or after every 2-3 actions, often lasting over a minute. There is a strong desire for an ad-free purchase option or subscription, which is currently unavailable.R5R6R7R11
High In-Game Costs negative
Players consistently complain that items, especially clothes and quest requirements, are overpriced and primarily require diamonds, which are difficult to earn as a free-to-play user. This makes progression slow or impossible without spending real money, leading to a 'pay-to-play' feeling. Users also note that diamond packages are expensive for the small amount received (e.g., $5 for 50 diamonds when outfits cost 100+ diamonds).R4R8R12R14
Poor Customer Support & Account Issues negative
Users report unresponsive customer support, with emails and help requests going unanswered. Many players experience issues with account recovery, losing years of progress and purchases when reinstalling the game or switching devices, especially with Facebook login problems.R2R18R19R20
Energy System negative
The energy system is criticized for running out too quickly and having a low capacity, which significantly slows down gameplay and progression. Players also note that extra energy from rewards is wasted if the bar is full.R4R73R95R150
Fashion Arena Imbalance negative
The Fashion Arena is a source of frustration due to unfair matchmaking, where beginners are often pitted against much higher-level, more experienced opponents. This system also favors players who can afford expensive diamond items, making it difficult for free-to-play users to compete and win.R40R84R141R147

Who it's for

This game is for players who enjoy celebrity life simulation games with fashion and drama elements, are willing to tolerate frequent ads, and potentially spend money on in-app purchases to progress R4R14R71. It might appeal to those looking for a casual game to pass time, provided they can overlook the numerous technical issues R150.

Evidence note: The recent reviews skew heavily negative, focusing on critical bugs, excessive ads, and high costs. While there are positive comments about the game's core concept and long-term appeal, these are often overshadowed by complaints about its current state. The developer's release notes do not address any of the major issues reported by users, suggesting a disconnect between updates and user experience.

Frequently asked

Why is my Hollywood Story game screen black or crashing?
Many users report experiencing black screens when trying to open the game or access certain areas, as well as frequent crashes, which are widespread and unresolved technical glitches R1R13R16R24.
Are there too many ads in Hollywood Story?
Yes, many players report an excessive number of long, forced ads that frequently interrupt gameplay, appearing every few minutes or after every 2-3 actions R5R6R7R11.
Is Hollywood Story a pay-to-win game?
Many users feel the game is heavily 'pay-to-play' or 'pay-to-win' because in-game items, especially clothes and quest requirements, are very expensive and primarily require diamonds, which are difficult to earn without spending real money R12R39R90R171. For example, $5 might only get you 50 diamonds, while arena outfits can cost 100 or more diamonds R171.
Can I recover my progress if I lose my Hollywood Story account?
Many players report significant issues with account recovery and data transfer, often losing years of progress and purchases, especially when trying to log in via Facebook or switching devices, with customer support being unhelpful R20R21R26R53.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] 5/5 · US Good game: This game is really fun. I enjoyed playing. I would say that the energy runs out very fast and the items in this game is high priced, but I love all the different clothing items you can buy and the new areas you unlock the more you play.
  2. [R14] 4/5 · US Love this game!: I’ve been playing this game off and on forever and I love it. The drama, the clothes, the style, all of it. The only thing I have a hard time with is the advancement accessibility, you have to have a lot of in game currency at all times, sometimes leading you to spending real money, you also have to wait around a lot. Otherwise it’s fun.
  3. [R71] 5/5 · US Middle aged woman gives A+: This game keeps me interested. New to me games usually can’t do that, but this one does.
  4. [R77] 5/5 · US LOVE LOVE LOVE: i was like nice game, cool graphics, nice music then BOOM it got 10x better bc i can actually flirt w women as a woman which most good games don’t really have the option to but i was soooo awesome i love this game frrrr
  5. [R5] 2/5 · US Love it but…: I have been playing this game for YEARS and I LOVE it but recently I started playing again and they added forced adds that do nothing but waste time i am really sad bc I love this game and now it’s not as fun
  6. [R17] 5/5 · US Love it! One of my fav.’s: Love it! Been playing for years
  7. [R26] 3/5 · US Account: I’ve been playing this game on and off for 7+ years! Always the same account under the same email. I’ve tried everything and I can’t restore my account!! I don’t want to start over please fix this! Otherwise it’s 5 stars.
  8. [R45] 5/5 · US Love it sm: I’ve had this game for about four years now, and I absolutely love it
  9. [R1] 4/5 · US Glitch: When it opens up Holly wood and Beverly Hills my screen turns back and I can not do anything but it was fun while it lasts, it would be great if someone told me how to fix it
  10. [R2] 2/5 · US support doesn’t care: i passionately love this game so i’m honestly offended. i’ve put so much effort into this game , but every time i play these giant white boxes are around the pop-ups and i can’t see what im doing. ive probably lost over 50k followers trying to log in and see if its fixed. i’ve updated 5+ times since this issue started. i wrote another review and they said to reach out so i em
  11. [R13] 3/5 · US Glitch: I’ve loved this game but the past few months every time I try to play, it shows a black screen and closes the game. Please fix the glitch!!
  12. [R16] 4/5 · US I love it but: This game is so amazing but it hasn't been loading This is one of my favorite games but it won't load. It just stops at 100% and crashes. Does anyone else have this problem? If so, please let me know. This just started a couple weeks ago. I checked to see if it needed updating but everything’s been updated. I even tried powering off my iPad, but nothing. I just can’t access the game
  13. [R6] 3/5 · US Too many Ads!: I use to love this game and now I’ve redownloaded it to play again. There are waaaaaayyy too many ads now. I can barely click on anything and boom, a ad!
  14. [R7] 4/5 · US Game is fun but the ADs are insufferable: I’ve always loved this game since I was a kid and I’m enjoying it so much but the excessive amount of ADs every 3 minutes are ruining the game for me that it’s making me want to stop playing, I understand that ADs are essential and helpful for the developers, so can I suggest adding an in game purchase where I could pay for an AD free version? You could ev
  15. [R11] 3/5 · US fun but way too many ads: this game is so much fun but... there is just too many ads for it to stay enjoyable. i remember playing this a few years ago and i thought it was just so much fun. i took a break for about 2 years and came back to this game. but there are so many ads now. even if i want to do a quest or just move around the map, an ad pops up. it makes it less enjoyable when an ad pops up
  16. [R12] 2/5 · US overpriced scam: everything in this game is completely overpriced. You cannot move on in the story without spending money. Many of the quest require you to spend diamond, but theres no real way to get diamonds, you can get one or two from playing mini games but other than that its kinda impossible. make the game actually playable.
  17. [R39] 1/5 · US Disappointing.: The only reason I bought this game was because the Kim Kardashian game got taken off the app store. Very similar games, but there are soooo. many. issues. If you don’t want to spend money on clothes for your avatar, don’t buy - you won’t progress in the game, it’ll take you FOREVER. if you don’t want frequent ads, don’t buy. If you don’t want to feel very left out of the fun withou
  18. [R25] 1/5 · US New Customer support sucks: The new owners “supercharged” don’t care for their customers and don’t reply to your emails. The game has glitches and their social media platforms admins abandoned the social media platforms. Don’t spend your money or time on this game.
  19. [R110] 1/5 · US Data doesn’t transfer over: Don’t even think about changing phones. Your data will be lost and there’s nothing customer support can do for you. All the purchases and time spent just gone with the wind smh. Besides telling to restore from a backup they were super unhelpful
  20. [R20] 1/5 · US .: i’ve been playing this game for a while and now it’s not letting me log in with my facebook to get my old game back! i just hate losing all my progress and purchases
  21. [R21] 1/5 · US Can't connect to Facebook: My game won't connect to Facebook and it's how I also back up my game save so I don't lose it. It needs to be fixed!
  22. [R53] 5/5 · US Been playing this game for over 7 years but so many glitches! Lost everything: I’ve been playing this game for over 7 years, it’s so much fun and just a nice unwind at the end of the day. I had so many diamonds, money, clothes, and made many movies but one day it all turned black and then reset itself completely. I lost everything. Recently, I decided to start over but it won’t let me unlock any o
  23. [R73] 4/5 · US Fun, but I wish the stamina capacity was bigger.: The stamina basically does a lot of things and the fact the cap is only 30 makes the gameplay progress very slow. Plus there should be more way for F2P people to earn stuff, an item to replenish stamina maybe??
  24. [R95] 1/5 · US TERRIBLE AND NEEDS WORK: I’ve played this game for a month now and it is WAY too hard to get gems and how easy it is to accidentally spend them. Also, having to wait 5 extra minutes to have your energy refill. this game is too hard to play and takes too much time to get any progress whatsoever. Make it easier to play. This game needs a lot of work.
  25. [R170] 3/5 · US love however….: i really like this game, it’s so much fun to play however, the amount of time that it takes just to get 1 energy is just absolutely ridiculous this is my main issue with this game i want to continue to play it but the large amount of wait is killing my buzz for the game. i really hope this issue could find a solution because it’s really absurd and annoying.
  26. [R8] 1/5 · US 😡😡😡😡: I just can’t believe! I loved this game so much but why it’s getting worse? Before this, every item in all of the boutiques got 50% off after some hours But now we don’t have 50% off on any item! I will uninstall the app if it continues👎🏻👎🏻👎🏻👎🏻
  27. [R18] 2/5 · US Issues with fb: Let me log into facebook dammit
  28. [R19] 1/5 · US Still no damn update for iPhone 11/ delete the game now!!: Still can’t visit people still no damn update available. Y’all worse than the old owners. Update: been a full week and App Store still no update so I’ll never be able to visit anyone. Today is the day I say goodbye. The new owners completely abandoned us smdh. Delete the game now!!!!
  29. [R150] 3/5 · US Fun, But Has Bugs: So it’s a fun game to pass time when you’re bored. I started playing it bc of FreeCash, there’s not a ton of ads or anything and no weird matching games. There’s a few bugs, twice I’ve watched an ad to double my diamonds and didn’t get any of the diamonds at all. Also the energy bar only stopping at a certain number, even if you get more energy is annoying.
  30. [R40] 2/5 · US It's fun but..: I do love this game but if you can't pay you really can't play much. I absolutely HATE the fashion arena because it doesn't go off actual fashion just who can afford to get the most expensive item. People just pile all of the items on top of each other and somehow can win.
  31. [R84] 4/5 · US One Problem With This Game…: I absolutely love this game, but i had to deduct one star off because of this one biggest pet peeve: THE FASHION ARENA!! I think it’s highly UNFAIR that beginner competitors have to face off with more experienced higher ranking competitors. Every time I’m matched with a higher ranking competitor, it makes me not want to play the fashion arena at all because I know I’m
  32. [R141] 3/5 · US good...ish?: for the most part, the game is relatively simple and fun. the plot could have been developed a bit better though. at times, the stories will sound very childish, idek how to explain it lol. only annoying part is, most everything costs a decent chunk of diamonds. yes, it is easy to save them, but, the fact that all of the arena items are over 40 diamonds (which a normal person probably
  33. [R147] 3/5 · US .: I love this game but why when I play “Fashion Arena” I always get someone who is on a higher level then me for example, they could be on Expert and I’m a Intern
  34. [R24] 1/5 · US Glitch: There are characters like the workers who have no clothes on because the game is glitched. I tried to do a quest as well to meet at an agency and whenever I enter the agency, the screen turns black so I can’t even do my quest. Waste of my time as I was finally starting to enjoy the game just for it glitch and I can’t even advance.
  35. [R90] 1/5 · US To Expensive: It is hard to progress and upgrade wardrobe without buying diamonds or packages. Plus if you don’t buy the story starts to exclude you from events. Also you can get more energy but if you are already full it’s pretty much pointless. On top of all of that the prices for the clothes are kinda ridiculous and way to expensive for a person who is trying to just play the game and not buy d
  36. [R171] 3/5 · US Too expensive: This game is great and has potential but it’s too greedy, it’s impossible to get anywhere in the story without spending real money and even when you do it doesn’t give you a good amount of diamonds, you spend $5 and all you get is 50 diamonds and the clothes are like 100 diamonds or above, seriously? I’ve played better fashion games who give you 200 diamonds for just $1, and the off

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store