Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Community First CU of Florida

75
User verdict / 100 High confidence Loved, with caveats

The Community First CU of Florida app is generally well-regarded for its ease of use and convenience, despite a recent update that has caused frustration for some users due to layout changes and functional issues.

4.6★ lifetime (7,233) Free to download since 2013 by Community First Credit Union of Florida updated 2.9 mo ago recent negative 6% 120 reviews across 1 regions
Ease of Use Recent Update Issues Performance & Reliability Feature Limitations
5★205
4★21
3★8
2★6
1★10
recent reviews across 1 regions, vs the 4.6★ lifetime average

The Community First CU of Florida app offers convenient mobile banking, allowing users to manage finances, pay bills, and make deposits easily. While many praise its user-friendly interface and reliability, recent updates have introduced navigation and functionality issues for a segment of the user base.

What users like

  • The app is easy to use and navigate, making online banking convenient.R2R3R5R7
  • Mobile deposit functionality is reliable and saves time.R11R54
  • Users can easily manage various banking tasks, including bill pay, transfers, and account monitoring.R5R13R14R34
  • Customer service for the bank is highly praised.R1R10R19R20

What users complain about

  • Recent updates have resulted in a disliked new layout that makes it harder to view all accounts and navigate.R4R151R170R216
  • The app experiences slowness and performance issues, particularly with transfers.R18R67R156
  • Some users report difficulties with specific features like Zelle, autopay setup, and transfers between accounts.R36R129R138R156
  • The app lacks modern conveniences like autofill, paste, saved login info, passcodes, or face login.R155R228
  • There are limitations in managing shared or linked accounts, requiring multiple logins or approval processes.R183R189R227
  • Some users experience network connection errors or issues with the app not working at all.R161

Latest update · v9.0.260300

What the developer says changed (the verdict above weighs this against what reviewers report):

Feature enhancements and bug fixes

Recurring themes

Ease of Use positive
Many users find the app user-friendly, intuitive, and easy to navigate for daily banking tasks.R2R3R5R7
Recent Update Issues negative
Many recent reviews express strong dissatisfaction with a new layout, finding it less user-friendly, confusing, and harder to navigate compared to previous versions. Some specifically mention the inability to see all accounts without swiping. The developer notes mention "Feature enhancements and bug fixes," but users report new issues rather than fixes.R4R151R170R216
Performance & Reliability mixed
While many users praise the app for being reliable and having no latency issues, a significant number of recent reviews report slowness, especially with transfers. Some also experience network connection errors or the app not working at all.R18R30R31R53
Feature Limitations negative
Users desire more modern features like autofill, face login, and passcodes. There are also complaints about difficulties with specific functions such as Zelle, setting up autopay, and managing transfers, especially between linked accounts.R36R68R129R138

Who it's for

This app is for existing Community First Credit Union of Florida members who value a generally easy-to-use mobile banking experience for routine tasks like checking balances, paying bills, and making mobile deposits R2R5R11R13. It is particularly suitable for those who appreciate strong customer service from their financial institution R1R10R19R20. However, users who prioritize a highly modern app with advanced features like autofill, face login, or seamless management of multiple linked accounts may find it lacking R155R183R189R227. It may not be ideal for users who are easily frustrated by frequent layout changes or occasional performance issues R4R18R151R156.

Evidence note: The recent reviews show a clear split in sentiment. While a large number of users still rate the app highly for its general ease of use, a significant portion of recent negative reviews specifically target changes from a recent update, indicating a downward trajectory in user satisfaction for those affected. The developer's notes are generic and do not address the specific complaints about layout or feature regressions.

Frequently asked

What are the main issues with the new app update?
The main issues with the new app update include a disliked layout that makes it harder to view all accounts without swiping, difficulties with navigation, and problems with specific features like Zelle and transfers R4R129R151R156.
Does the app support mobile deposits?
Yes, the app supports mobile deposits, and many users find this feature very handy and reliable, often working flawlessly R11R54.
Can I manage shared or joint accounts easily through the app?
Some users report difficulties managing shared or joint accounts, noting limitations in viewing all linked accounts or making transfers without an approval process, and issues with verification texts for non-primary account holders R183R189R227.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] 5/5 · US Easy Online Banking: The Community First CU app makes it easy for me to manage my finances directly from my Phone. As a Software Manager myself I can say the builders of this application are very intentional in ensuring you have a great experience and it shows.
  2. [R3] 5/5 · US Easy to use: App is user friendly, always available.
  3. [R5] 5/5 · US Easy Account Management: This app is very user friendly and intuitive. I can navigate & manage less common tasks like out of country alert for my credit card, apply for a loan, etc. as easily as I can daily management tasks.
  4. [R7] 5/5 · US Easy to use app: The app is easy to navigate. Makes on line banking a breeze
  5. [R11] 5/5 · US Mobile deposit is very handy: We like to use mobile deposit to save gas and wear and tare on our vehicle. We rarely get the check regected on the first try. Most often it works flawlessly.
  6. [R54] 5/5 · US Long time CFCUFL user: Easy to use. Questions are answered quickly. This app makes it easy to mobil deposit. And access accounts to pay bills, send money.
  7. [R13] 5/5 · US Easy to Access and Use: I’m really impressed with the site because I can pay my bills quickly and easily. No need to view screen after screen before you find what you want.
  8. [R14] 5/5 · US Quick and easy: Great first page with clear view of all my balances, and very easy to get to details I need! Clearly shows what’s still pending and even shows expected clearing date of checks on hold.
  9. [R34] 5/5 · US Community First App: It works very well. While on trips, overseas and in CONUS, I can verify amounts in my accounts- with a touch and sign in! Absolutely convenient.
  10. [R1] 5/5 · US Account holder: Great bank also customer service amazing
  11. [R10] 5/5 · US Super!!: I have been a customer for a very long time.If I have a question about something they are so nice and professional. Not one time in years have I ever had a problem that they didn’t take care of ! I would recommend them anytime!! Give it a try ,you won’t be disappointed!!
  12. [R19] 5/5 · US Excellent service: CFCUFL does a great job of providing excellent service
  13. [R20] 5/5 · US Very dependable: I have been members for 50 years I have never been disappointed They monitor fraud purchases The employees are all well trained and educated.
  14. [R4] 1/5 · US It used to be great: The new layout is terrible. We should be able to see all of our accounts without swiping through them one at a time. Change it back to how it was.
  15. [R151] 2/5 · US Used to be good: the new update is annoying and confusing
  16. [R170] 3/5 · US Conyo: Don’t like the new layout
  17. [R216] 3/5 · US Liking the app: I like the old way better this new ones harder to maneuver
  18. [R18] 2/5 · US M: Moves extremely slow
  19. [R67] 3/5 · US .: I love it but I hate how long it take for it to take money
  20. [R156] 1/5 · US Transfers: I used to love the app. It was efficient and easy to navigate. Now, whenever I need to make a transfer it doesn’t bring up the accounts to make the transfers. Sometimes is 15 seconds sometimes it’s 5 minutes sometimes it’s longer. I’ve updated the app, uninstalled and reinstalled it. I do not understand why this is happening and there is nothing I can do about it. I’m super frustrated.
  21. [R36] 1/5 · US Terrible: Terrible to find how to set up autopay!
  22. [R129] 3/5 · US Zelle problems: The new change NO the Zelle it don’t work for me need to send money and I can’t PLEASE CHANGE IT BACK
  23. [R138] 3/5 · US Transfers: Wish it was easier to set up/maintain recurring bill pay and transfers. Not very intuitive
  24. [R155] 3/5 · US Not the best banking app: Mobile sign in doesn't allow autofill or paste and doesn't save info.
  25. [R228] 1/5 · US So archaic and keeps getting worse: It would be great to have modern conveniences like passcodes, face login, etc. every update is just to move stuff around and make it look different and doesn’t actually provide anything new or better- it just means I have to go hunt down where my stuff got moved to
  26. [R183] 2/5 · US Could be better: At my other credit union, I can see every account that is linked to me, regardless with who I share it. I can also make transfers back-and-forth among any of those accounts. I think I should be able to see accounts I share with my children and accounts that I share with my husband on a single page and with a single login.
  27. [R189] 2/5 · US Community First Mobile banking review: I have loved everything about our switch to community first except for the limitations of the mobile banking apps. Mobile Banking with my previous credit union as a user I had the ability to add any accounts that my name was attached to my mobile app and transfer easily between any of my accounts. Now I have accounts that my wife is the primary on and I am un
  28. [R227] 1/5 · US Only primary can login to account: My husband and I have a joint account and I am not able to add my number to get the verification text. I have to have my husband provide every time even though I am on the account.
  29. [R161] 1/5 · US Doesn’t work anymore: App says there is a network connection error. I can get on the internet for all my other apps. I’ve deleted the app and re-downloaded, got the same error.
  30. [R30] 5/5 · US Easy navigation: The CFCU app never lets me down. No latency issues, or low speed hang ups. Easy navigation means I’m done quickly.
  31. [R31] 5/5 · US So convenient: This is my go to way to bank. The app is convenient, reliable, and easy to use.
  32. [R53] 5/5 · US Great: It always works and I’m very happy with it!
  33. [R68] 4/5 · US Community first: App works ok but I don’t like not being able to move money from one checking account to another in same bank .too much trouble

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store