Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

rednote

30
User verdict / 100 High confidence In trouble

Rednote is a social media app praised for its engaging content and community, but recent user reviews highlight severe issues with account bans, opaque censorship, persistent notifications, and unresponsive customer support, leading to a significant negative shift in sentiment.

4.9★ lifetime (267,115) Free + in-app purchases since 2013 by Xingin Information Technology (Shanghai) Co., Ltd updated 0.0 mo ago recent negative 77% 120 reviews across 4 regions
Account Issues Customer Support Notifications & Ads Censorship & Content Moderation Technical Performance Content Quality & Community
5★177
4★26
3★27
2★63
1★707
recent reviews across 4 regions, vs the 4.9★ lifetime average

Rednote is a social networking app that users find engaging for its diverse content, including art tips and cultural insights, and some consider it a good alternative to other platforms R28R49R177. However, recent reviews indicate a sharp decline in user satisfaction due to widespread account restrictions, ineffective customer service, and intrusive notification practices.

What users like

  • Offers engaging and diverse content, including art tutorials and cultural insights, and is seen as a good alternative to other social media platforms.R28R49R177R14
  • Some users appreciate its foreigner-friendly interface and the ability to connect with a global community.R29R57R153R156
  • Provides a platform for learning and discovering new ideas.R30R69R77

What users complain about

  • Frequent and seemingly arbitrary account bans, restrictions, and shadowbanning without clear reasons or effective appeal processes.R2R3R15R16
  • Customer support is largely unhelpful, often described as bots or unresponsive, making it difficult to resolve account issues.R2R13R24R37
  • Users report persistent and unwanted notifications, even after disabling them, including fake iOS-style pop-ups.R1R17R20R22
  • Concerns about censorship, particularly regarding gender equality, human rights, and other sensitive topics, with comments and posts being hidden or removed.R4R8R13R55
  • Technical issues include inability to upload profile pictures, search filters missing, videos lagging, and problems with age verification and account login.R7R99R197R36
  • Some users report encountering racist content, inappropriate behavior, and bullying.R30R34R39R62
  • Difficulty with personal information management, such as unbinding ID from accounts without deletion, and issues with auto-translation.R411R540

Latest update · v9.38

What the developer says changed (the verdict above weighs this against what reviewers report):

Optimize user experience and fix several issues. If you have any questions or suggestions, please go to [Settings] - [Help Center] - [Feedback] to let us know!

Recurring themes

Account Issues negative
Many users report being banned or restricted from their accounts without clear reasons, often with no effective appeal process. This includes shadowbanning where content is posted but not visible to others. Login issues and age verification problems are also common.R2R3R15R16
Customer Support negative
Reviewers frequently describe customer support as unhelpful, automated, or non-existent, especially when dealing with account bans or technical problems. Users feel their feedback is ignored.R1R2R13R24
Notifications & Ads negative
A significant number of users are frustrated by persistent, unwanted notifications and pop-ups, even after disabling them. Some describe these as intrusive and aggressive, including fake system alerts.R1R17R20R22
Censorship & Content Moderation negative
Concerns about opaque censorship rules are prevalent, with users reporting bans or hidden content for discussing topics like gender equality, human rights, or even posting innocuous comments. Some perceive a bias against certain viewpoints.R4R8R13R54
Technical Performance negative
Users report various technical glitches, including videos lagging, inability to upload profile pictures, network timeout errors, and missing features like mute buttons or language options. The latest update notes mention 'optimizing user experience and fixing several issues', but recent reviews contradict this with continued reports of lagging videos and other bugs.R7R21R31R36
Content Quality & Community mixed
While many praise the app for its engaging, diverse, and educational content, some users report encountering racist comments, inappropriate behavior, bullying, and a proliferation of AI-generated content or fake information. There's also a sentiment that the platform has become less appealing to original users due to changes in content or user base.R10R12R14R28

Who it's for

Rednote is for users interested in diverse content, particularly related to Chinese culture, art, and lifestyle, who are willing to navigate potential issues with account management and intrusive notifications R14R49. It might appeal to those looking for an alternative to other social media platforms R28R177. It is NOT for users who prioritize strong privacy, transparent content moderation, responsive customer support, or an ad-free, notification-free experience R1R2R13.

Evidence note: The recent reviews skew heavily negative (77%), which contrasts sharply with the lifetime rating of 4.86. This indicates a significant negative trajectory in user experience, with many long-standing issues either worsening or becoming more prevalent. The developer's notes for the latest update are vague ('Optimize user experience and fix several issues') and are directly contradicted by continued user reports of technical issues and poor user experience.

Frequently asked

Why are so many accounts being banned on Rednote?
Many Rednote accounts are being banned or restricted for unclear reasons, with users reporting issues like 'safety concerns' or 'suspicious activity' without specific explanations or effective appeal processes R2R3R15R16.
Does Rednote have good customer support?
Based on recent reviews, Rednote's customer support is widely criticized as unhelpful, often consisting of automated responses or bots, making it difficult for users to resolve issues like account bans or technical problems R2R13R24R37.
Can I turn off notifications in Rednote?
While Rednote offers notification settings, many users report that the app continues to send persistent and unwanted notifications, including fake iOS-style pop-ups, even after all in-app notification options have been disabled R1R17R22R25.
Is Rednote experiencing technical issues?
Yes, recent reviews indicate Rednote is experiencing various technical issues, including videos lagging, inability to upload profile pictures, network timeout errors, and problems with age verification and account login R7R21R31R99.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R28] 5/5 · US peak of the peak: in china right now, and my vpn works buns. rednote is such an amazing alternative to other social media apps. ive been using it for art tips, but omg everyone else is great too.
  2. [R49] 5/5 · US Rednote tuts: Their art tutorials are too goated
  3. [R177] 5/5 · US So frickin cool!!: Tiktok is basically a dumpster fire. It's mostly full of hatred, misinformation, and people who are ignorant. Am I saying you shouldn't use tiktok? Of course not. You can use it, but i recommend to filter your page since Tiktok can take things out of detail based on what you like and present you things that you don't want to see. Meanwhile, XiaoHongShu is a place where you can m
  4. [R14] 5/5 · US Love connection: Love the people the app the content is everything is so amazing I want to see china
  5. [R29] 5/5 · US My experience: I love it. It’s very foreigner friendly
  6. [R57] 5/5 · US Love it!: I love this app, it's really fun and I love the environment! It has great videos and thanks for letting American citizens use it! · translated
  7. [R153] 5/5 · US Beautiful App, Beautiful Global Community: I love Rednote. I love that people all over the world use it and can learn about other places, people, and things 🩶 it’s magical
  8. [R156] 5/5 · US My Asian Cousins: I love red not.. we all can learn something from each other.. it so nice to see positivity.. LOVE IT!!
  9. [R30] 3/5 · US App is good but some videos and comments are Awful: Personal I liked the app especially to learn Chinese, but there are a lot of rasist comments and videos about India, it's really sad for me to read as an Indian
  10. [R69] 5/5 · US Thank u I love it: I love it so much it give the tips I want and need I so happy for the person who invented this the app is great
  11. [R77] 5/5 · US Me encanta!: Es increiblemente muy innovador cada video corto es una nueva idea o manera de enseñar algo nuevo. Mi favorito
  12. [R2] 2/5 · US Account being restricted for random reasons: They decided there was a safety issue on my account, so they restricted the account access. No appealing granted, only to verify myself with upload of the passport. Yet their system is not capable of doing so. Tried to contact the support team, only bots were given unhelpful answers. Tried to Uninstall the app, didn’t work. Tried to have a new account,
  13. [R3] 1/5 · US Banned: They banned me after 2 days of having the account. Idk why coz I’m not a bot- I also wasn’t posting a lot. I didn’t post or comment any inappropriate stuff so it’s really frustrating. I only created an account on rednote coz I wanted to follow the love and deepspace cosplayers and also watch reels from people who went to AX expo. There’s more about that here than on IG. Then I got banned.
  14. [R15] 2/5 · US Unclear suspension and no meaningful appeal: My RedNote account was permanently suspended without a specific explanation or clear evidence of a violation. I appealed through the app, but only received a generic response and no meaningful human review. I am giving this rating because the account enforcement and appeal process is not transparent or fair.
  15. [R16] 1/5 · US Blocked account for no reason: I reached out to customer support, asking why they blocked my account. They refused to give any reason. They just block your account as they want
  16. [R13] 1/5 · US Xiaohongshu really loves to block things: Blocking comments: Comments you post aren't visible to others, and you don't tell the person who posted them. Blocking posts: Posts you make aren't visible to others, and you don't tell the person who posted them. Is this how you respect users? Always doing things behind people's backs? All sorts of emasculating designs, truly marinated in it. Update: Received a developer response telling me to contact customer service. Guess what? I actually did. First, your customer service reps are all bots. You're telling me to talk to a bot when you say "contact customer service"? You're wasting my time. Second, the bot customer service blames "blocking" on "review." It says posts need to be reviewed. Guess what? I went and verified it again. I posted something, and it clearly showed "review passed," but others still couldn't see it. So you're lying! You're not honest or straightforward. Are you going to tell me to report to customer service again about why others can't see my post? Lol, that's enough. · translated
  17. [R24] 1/5 · US Support sucks: I got blocked for absolutely no reason. Banned. Can never log in again. I’ve tried contacting support at least 10 times and no response or they are completely useless
  18. [R37] 1/5 · US There's no difference between human customer service and AI: My account was blocked, and I appealed a month ago with no results. When I contact customer service, they just say the department is still processing it and will follow up, and then they say the same things as an AI, like "please understand and wait patiently." I've already waited a month. I asked customer service in between, and they said they would expedite it, but two weeks have passed, and there are still no results. · translated
  19. [R1] 1/5 · US Rogue software: I turned off all in-app notifications, but it still keeps pushing homepage recommendations to my notifications. Customer service feedback is still like talking to a brick wall. I updated it, and the problem still exists. I can only turn off all Xiaohongshu push notifications in the settings, which is so frustrating. · translated
  20. [R17] 1/5 · US Try pushing random notifications to me again: I turned off all notifications except interaction notifications, but it still pops up with inexplicable pushed posts. Do you not understand human language? Don't force push notifications to me, okay? · translated
  21. [R20] 1/5 · US World Cup live stream recommendations are disgusting: I can't turn them off, so I had to use a VPN to solve it, and it seems that's the only way to get rid of them. Also, hot topics are still full of the World Cup. I've blocked countless World Cup keywords, but it still recommends them. I think Xiaohongshu is being incredibly willful. · translated
  22. [R22] 1/5 · US Stop popping up for notification permissions: Can you act like a normal human being? · translated
  23. [R4] 1/5 · US It’s not supporting gender equality: Everything deals with gender equality will be banned. This is an app with sexism.
  24. [R8] 1/5 · US Warning: The muting and suppression are very severe. Xiaohongshu loves to subtly exert its power. Xiaohongshu started with female users and now wants to get rid of the "female platform" label. · translated
  25. [R55] 1/5 · US EXTREME CENSORSHIP Account suspended for talking about Human Rights: If you want to mention human rights, protection for women and children, labor laws, or even having constructive criticism for Chinese society. YOU WILL BE BANNED! There is a reason why everything looks so perfect on remote, because any other voices will be Silenced
  26. [R7] 4/5 · US Few Issues: One issue being it won’t let me upload a profile picture nor a background, it just loads & wont stop. Second issue being there’s no filter option for search so it’s hard to find small creators under 1K
  27. [R99] 3/5 · US Issues: It’s asking for my birthday and year and when I put it in it doesn’t move to another screen and may I Mind you I’m over 13
  28. [R197] 5/5 · US It won't let me sign in: So basicly I of this app because it had cute stuff and I am not allowed to have tt. I put in my email and my password. Then it asked me for a phone number but I would not let me type. I cannot even use the app.
  29. [R36] 2/5 · US Why is there no video mute button??: How can there be no mute button?? · translated
  30. [R34] 4/5 · US Creepy people: Hey rednote good and great app but some men on here are inappropriate with their behavior on here comment section wise and chat wise that I had to block them please do something about this and thank you great app nevertheless!❤️🐧
  31. [R39] 1/5 · US Valko: Lots of racist girls inside and they’re being inconsiderate of other girls too, bullying other girls to death and also very racist to colored girls, calling them monkeys and broke africans. It is not about connect and love. It is filled with mass hate and pressure on a beloved game that they are ruining for their greed
  32. [R62] 1/5 · US Extremely racist.: Has become extremely racist. Would not recommend. They love to say the N word and lack basic humanity when it comes to different races of people.
  33. [R411] 3/5 · GB Can personal information not be re-bound?: Only by canceling the account can personal information be unbound, which is too inconvenient. When I used to work, my account was bound to my ID card, but after resigning, my identity information is still bound to the company account. I don't know what the company uses this account for, and to unbind it, I can only cancel the account, which is too unreasonable. Bilibili next door allows you to unbind real-name verification first and then re-bind. Moreover, I saw posts where some people could unbind by contacting staff, but I can't, and there's no reasonable explanation when I ask. It's unfair and inhuman. I hope for improvement. · translated
  34. [R540] 3/5 · CA Auto translate: I love rednote but the auto translation on the videos isn’t working anymore
  35. [R54] 1/5 · US extremely opaque censorship rules: They even do shadow ban, where no one can see anything from you, but you cannot tell that you are banned.
  36. [R21] 3/5 · US Aplicación: La aplicación es excelente pero muy débil la señal 🤦‍♂️
  37. [R31] 1/5 · US Cannot connect due to Timeout of 8000ms exceeded: ios用户,已经一天用不了app,永远是网络超时。其他app没问题。更新iOS、更新小红书、重启手机都没法修复update: this is third day can’t do nothing with this app due to timeout of 10000ms exceeded. Looks like they tried to mask issue by increasing the timeout
  38. [R10] 5/5 · US I like that it lets me identify scammers: Although not everyone who doesn't post frequently is a scammer, at least I can see who is a normal person (someone who posts frequently), so I only keep those who post frequently. If they are just viewers, as long as they don't leave a trace, I can't tell who is a scammer. · translated
  39. [R12] 2/5 · US I love rednote but: Ever since forgieners start using rednote, its all just english and american.
  40. [R25] 1/5 · US Control your 'open notifications' pop-ups: You've also discovered a new form of harassment, the number one abuser of pop-ups. · translated

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store