Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Mindbody

45
User verdict / 100 High confidence Divided

Mindbody is a widely used fitness booking app that offers convenience for finding and scheduling classes globally, but recent updates have introduced significant stability issues, intrusive advertising, and broken core functionalities.

4.9★ lifetime (266,488) Free to download since 2013 by MINDBODY Inc. updated 0.2 mo ago recent negative 45% 120 reviews across 4 regions
App Stability Booking & Management Intrusive Ads Calendar Sync Account Management
5★124
4★17
3★23
2★30
1★106
recent reviews across 4 regions, vs the 4.9★ lifetime average

Mindbody is a popular app for booking fitness and wellness classes, praised for its ease of use and ability to find studios worldwide. However, recent user reviews highlight frequent app crashes, login problems, and an increase in disruptive ads, leading to a frustrating experience for many.

What users like

  • Easy to find and book fitness classes and appointments globallyR3R21R44R55
  • Convenient for managing schedules and receiving class remindersR25R36R51R53
  • User-friendly interface for booking and managing classes when functionalR4R28R37R52

What users complain about

  • Frequent app crashes and freezing, often requiring reinstallationR2R9R11R12
  • Intrusive and frequent ads after booking classesR12R13R18R20
  • Login issues, including being locked out or forced to create new profilesR6R234
  • Calendar sync functionality is unreliable or brokenR10R27R62R83
  • Inability to cancel memberships or delete accounts within the appR5R17R72
  • Missing or broken features, such as viewing virtual classes, waitlists, or discount code entryR15R16R32R46
  • Difficulty accessing account settings or updating personal informationR209R235R242

Latest update · v8.17.1

What the developer says changed (the verdict above weighs this against what reviewers report):

Thank you for using the Mindbody app! Included in this release are bug fixes & improvements to make the app easier to use.

Recurring themes

App Stability negative
Many users report that the app frequently crashes, freezes, or gets stuck on loading screens, often requiring them to delete and reinstall the app. This directly contradicts the developer's notes claiming 'bug fixes & improvements'.R2R9R11R12
Intrusive Ads negative
A significant number of users are frustrated by constant pop-up ads and promotional offers that appear after booking classes, even when they have paid memberships or disabled notifications.R12R13R18R20
Booking & Management mixed
While many users find the app excellent for easily finding and booking classes, others report issues like not being able to book virtual classes, missing waitlist options, or problems with applying discount codes.R3R15R16R21
Calendar Sync negative
Users frequently report that the calendar sync feature is unreliable, either not working at all, only working sometimes, or syncing to the wrong calendar. One severe instance mentioned the app erasing unrelated calendar entries.R10R27R62R83
Account Management negative
Several users express frustration over the inability to cancel memberships or delete their accounts directly through the app. There are also reports of login flow issues creating new profiles, and difficulty updating personal information or accessing settings.R5R6R17R43

Who it's for

This app is for individuals who need to book fitness, yoga, Pilates, or massage classes and appointments, especially those who travel and want to find studios globally R3R55. It's also suitable for users whose local studios or gyms require its use for scheduling R4.

Evidence note: The recent reviews skew heavily negative, with a 0.453 recent-negative signal, indicating a significant decline in user satisfaction compared to the lifetime rating of 4.89. Many issues, particularly app stability and ads, are widely reported across multiple reviews.

Frequently asked

Does the Mindbody app reliably sync with external calendars?
No, many users report that the calendar sync feature is unreliable, often not working at all, only working intermittently, or syncing to the wrong calendar R10R27R83.
Can I cancel my membership or delete my account through the Mindbody app?
No, multiple users report that the app does not allow them to cancel memberships or delete their accounts directly, often requiring them to contact businesses or go through complicated external processes R5R17R72.
Are there ads in the Mindbody app?
Yes, many users report frequent and intrusive pop-up ads and promotional offers after booking classes, even if they have paid memberships or have tried to disable notifications R12R13R18R20.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] 5/5 · US Workout around the globe: MINDBODY helps me stay active when traveling by locating quality studios for yoga, Pilates and even massages. Great resources at my fingertips.
  2. [R21] 5/5 · US Really love this app!: Great app for me personally as I can see all the yoga classes in my area!Makes signing up for classes nice and easy! I love that they ask me for a review after each class! I really appreciate this app! Thanks!
  3. [R44] 5/5 · US Love this app: This has been so welcome. I’m able to find classes quickly and if one is full I can check other studios. The price/class is also very reasonable
  4. [R55] 5/5 · GB Hassle Free and easy to Use: Started using MindBody app last October as my regular yoga class installed it, initial set up was really easy and have had NO problems at all, takes seconds to book, check and cancel and has opened up other classes when I am travelling and away from home
  5. [R25] 5/5 · US So easy to navigate and very helpful to keep me organized: I love using this feature
  6. [R36] 5/5 · US Easy to use: I like being able to see what Pilates classes are available and book them easily. I get reminders about an upcoming class which is helpful. It helps me keep track of how many classes are available so I can plan ahead.
  7. [R51] 5/5 · GB Ms: Thanks to MINDBODY app I do not have to spend time to access the website and log in to book classes. It is time saver!
  8. [R53] 5/5 · GB Keeps me in control: Easy to use and keeps me focused on my calendar
  9. [R4] 3/5 · US Could be better: The app is literally fine. Very basic and easy to understand. I do wish it was possible to see previous months’ (or even weeks) activity. It also claims to connect to the Health app, but I don’t see that as a real benefit (or maybe it just doesn’t log the classes I’m taking?) Overall, it’s fine. I use it because I have to. Nothing special 🤷🏾‍♀️
  10. [R28] 5/5 · US Easy peasy: Lemon Squeezy
  11. [R37] 5/5 · US Highly recommend this app: So easy to search/book/and make payment! Great app and have great deal!
  12. [R52] 5/5 · GB MindBody App: Great app for ease of use and clarity!
  13. [R2] 1/5 · US Need to delete and reinstall monthly: Application is horrible. Zero stability. It will work for a few weeks, then it will slow down and eventually crash. You have to delete the app, reinstall, and re-login.
  14. [R9] 1/5 · US Couldn’t get past loading /logo screen.: See title. Haven’t been able to use the app for a long time now
  15. [R11] 1/5 · US App hangs at green start screen: This app used to work but no longer does. After a recent update, it completely hangs at the start screen. Please fix.
  16. [R12] 1/5 · US Crashing or ads: Been using this app for years to book my fitness classes. Now if I can even get it to open before crashing, I’m hit with ads every time I book a class. I’d literally rather call the fitness studio to book a class than be advertised to every time I want to attend yoga.
  17. [R13] 1/5 · US Annoying ads on every booking: My gym uses this app. It was great for years. Now it makes me interact with multiple ads on each booking. I hate it.
  18. [R18] 1/5 · US Ads? Really?: Why do I need to dismiss multiple ads every time I reserve a class? Bad user experience.
  19. [R20] 1/5 · US Ads after booking, lame: I just booked a class. Got 3 pop ups advertising free trials and other unrelated services.
  20. [R6] 1/5 · US Broken Login Flow: The new login changes have locked me out of my previous Mindbody account using username/password. It forces me to log in with Google, which created a new profile, as I had never signed in with Google (contrary to what the sign in flow claims). I now lack the ability to manage my previous account, where all of my existing sessions and active pass exists, as these do not exist on
  21. [R234] 3/5 · AU Cld not login: Hi, when trying to login to app it said i have an acct but tried to renew password but said try later.
  22. [R10] 3/5 · US Calendar sync rarely works: The app itself is good but I have to knock stats off as the calendar sync only sometimes works and then sometimes doesn’t. For no reason at all and it’s incredibly frustrating.
  23. [R27] 2/5 · US So many bugs: Frequently have issues where this app just refuses to open. It launches to the logo screen and then after a long pause, just quits. The only solution is to delete and reinstall it. It also frequently loses the calendar sync settings and starts syncing my classes to the wrong calendar or doesn’t sync at all. (This is not related to having to delete and reinstall the app.) Very frustra
  24. [R62] 1/5 · GB WARNING - ERASES APPLE CALENDAR: This app worked great for me for 2.5 years then suddenly in March 2019 it erased 2 weeks worth of apple calendar entries from FOUR cloud based calendars (not gym related) that are shared between my wife and I. Her business has suffered as a result of lost appointments. Don’t allow this app to update your calendars with your gym classes! I’ve since found out this ha
  25. [R83] 3/5 · GB Frustrating: Ive used the app for years but recently the app wont add events into the calendar which is really frustrating. Tried everything, Nothing works
  26. [R5] 1/5 · US Not able to cancel plan on the app: It is surreal to have an app where you CAN make a payment for membership on your own, but are not able to it cancel via user interface! AI contact bot referred me to business login to cancel it on my own. Business owner told me to try it myself on the app. One BIG AND COMPLICATED MESS!!!
  27. [R17] 1/5 · US Scam - Can’t delete account or provide feedback: I noticed the logo change and that all my usual partners for wellness stopped using the platform. I tried to delete my account and it was one of a few settings links that didn’t work. Ha. Funny I couldn’t give feedback either. Scam. Avoid. Maybe illegal because of inability to delete account.
  28. [R72] 1/5 · GB Refuse to delete my account / data: Deleting my data should be simple, however MINDBODY have so far point blank refused. I’ve been told that I should replace my details with nonsense. Email address though is not possible to edit, and I’ve no idea if they’re still keeping my original details on file anyway. AVOID. UPDATE: I’ve sent an email as requested to delete my account, and I’m being asked no
  29. [R15] 1/5 · US 2 spots left: I don’t know how this app is consistently this terrible but it shows two spots left for every single class it doesn’t matter if that’s true or not.
  30. [R16] 1/5 · US NO online booking anymore?: WT..? I used to be able to book my online yoga classes on my iphone through mindbody. Now I have to use the desktop version which is terrible. I reached out to mindbody and they said it's a Apple issue...
  31. [R32] 4/5 · US Can’t see virtual classes: I used to be able to see virtual classes in the app. Now, I have to go to the studio’s web site to see and register for virtual classes.
  32. [R46] 4/5 · US Wait list #?: Hi MINDBODY! Could you add a feature that lets people know their number on a waitlist for a highly-sought class that’s fully booked ?
  33. [R209] 3/5 · AU Can't sync bookings to my calendar: You always have to add bookings one at a time to the calendar. It would be great if you could have an automatic sync / URL subscription option. Also, I can't seem to access settings from the app. When you land on the 'Me' screen, there is banner that jumps to the top of the screen showing my name, that covers the 'Settings' button *eye roll* garrahhh. So, there
  34. [R235] 3/5 · AU Ongoing issue with attempting to save phone number: There is an ongoing issue that I experience when I attempt to book a class on the MINDBODY app. When I select the class and click NEXT, the app asks me to update my account and asks for my mobile number. I complete this step and every single time the app states “Could not save. Your changes were not saved. Please try again later”. I have also t
  35. [R242] 3/5 · AU Needs more features: - Please update payment options to include Apple Pay - I hate having to find my wallet when paying (and don’t like storing my card on your website). - Please add more account admin features to your app. I can’t for the life of me find where to change my password.
  36. [R43] 2/5 · US Updates are bad.: With every update, I have to reenter name, password and billing information. Recent update is the worst; app asks for charitable donations every time I use it. App also refuses to acknowledge existence of family memberships; everything is solo only.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store