Olive
Olive by Giga Studios, Inc. is a highly-rated food scanning app that helps users identify healthy products and avoid harmful ingredients, but recent reviews highlight significant frustration with its mandatory subscription model, lengthy onboarding, and technical issues.
Olive is a health and fitness app designed to help users make healthier food choices by scanning product barcodes for ingredient analysis and scores. While many users praise its effectiveness in identifying healthy options and providing alternatives, a significant number of recent reviews express dissatisfaction with its paid subscription model and initial user experience.
What users like
- Effectively helps users identify healthy food options and avoid harmful ingredients.R9R12R115R151
- Provides quick and easy barcode scanning with clear scores and detailed feedback.R13R149R150R153
- Offers healthier alternatives when a scanned product is rated poorly.R12R152
- Many users find it superior to competitor apps like Yuka due to perceived unbiased ratings and comprehensive information.R9R16R81R145
- Customer service is responsive and helpful in resolving billing or app issues.R51R91R99R124
What users complain about
- Requires payment or credit card information for a free trial, leading to frustration and perceived scamming.R1R3R24R37
- Onboarding process is excessively long, asking many questions before allowing app use.R5R6R20R25
- Users report being charged for subscriptions even after canceling free trials or experiencing app issues.R2R15R22R64
- Inconsistent product ratings and scores, with the same item sometimes showing different results.R7R44R52R61
- App can be slow, buggy, or crash, particularly after subscription, preventing use.R2R26R28R29
- Limited database for certain regions (e.g., Canada) or for specific product types, leading to unscannable items.R51R82R212
Latest update · v3.17.2
What the developer says changed (the verdict above weighs this against what reviewers report):
Clearer scores. Smarter swaps. Faster toxin detection and cleaner guidance to help live healthier and feel your best. New and improved home screen with educational content, FDA recall alerts, lab-tested products, and more!
Recurring themes
Who it's for
Olive is for individuals and families who are committed to making healthier food choices and are willing to pay for a tool that simplifies ingredient analysis and offers healthier alternatives R151R152. It is particularly helpful for those with specific dietary needs or allergies . It is not for users who expect a free app, are easily frustrated by lengthy setup processes, or are on a tight budget R1R3R6.
Evidence note: The recent reviews skew heavily negative, primarily focusing on the paywall and onboarding experience. This contrasts with the high lifetime rating, suggesting a recent decline in user satisfaction due to these specific issues. Evidence for technical issues and data inconsistencies is present but less widespread than complaints about payment and onboarding.
Frequently asked
Is Olive a free app?
How long is the setup process for Olive?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R9] Going Green with Olive: Best healthy eating app I’ve used thus far. Others have had limited information or limited on what items could be scanned. That’s not the case with Olive!
- [R12] Great Resource: This app is so easy to use and does all the hard work for you. I thought we were eating Clean that is Abbott showed me other choices I can make for the same money that is healthier, thank you. Like I have one of these apps for dog food
- [R115] Eat Better Feel Better!!: This app helps you come to realization of what is actually going into your body!! I think this is a wonderful app and really changes lives!
- [R151] Healthy family: I am loving using this app! It’s making me so much more aware of the things I am giving my kids especially to eat. Ive been shocked to find out some of the things that I thought were better options really were full of junk too! The knowledge and peace of mind is definitely worth the price to me!
- [R13] Super fast scan results: I can’t wait to keep using this to see how I can change up my pantry
- [R149] LOVE: I love this app! It makes it so easy to find the healthiest options for me and my family. I especially love the shelf scan option because if you are looking to buy a certain item, for example popcorn, you can scan the whole aisle very quickly and see which options score the highest! It makes grocery trips a lot faster for me than reading ingredients :)
- [R150] Love it: I love this app so much! It is super simple to use. Gives summaries in regular language so I understand. Has an insane library of products!
- [R153] Great app!!: So easy to use. Makes shopping for my family much less overwhelming because I can quickly scan items for a score and make a decision. I like the detailed feedback too!
- [R152] So helpful for making good choices: Olive makes it so much easier to find healthier food choices for my family. I don’t always have time to read every label of what I pick up in the store but I’m trying to be more mindful of what we’re buying and this app is so helpful! I love that if I scan something that’s not great for you, it gives you healthier alternatives so I know what to choose instead.
- [R16] Switch now: Way better then yuka I promise
- [R81] Better than competitors: I don’t feel like I am being targeted to buy specific products and they are genuine with recommendations
- [R145] Needed for crunchy girl like me: I seriously love using this app I scan everything now! I was using other apps but found out they get paid to rate things where this app doesn’t do that so I can actually trust them!!!
- [R51] Satisfied Customer: The app is great! It truly helps you understand the food you’re consuming and what we are lead to believe as healthy. There were only a couple items that were not found in the food catalog at Costco. Food from Trader Joes was listed in the app upon scanning too! We had a customer service issue and it eventually got to the founder and he was prompt and kind in his response. I wo
- [R91] Excellent Customer Service: There was a bit of confusion with the billing on my part but the Olive team went above and beyond to fix things for me. Thankful great customer service still exists.
- [R99] Amazing customer service: Iv used the app some now and did have a small issue but I can say 100% that Olive has some of the best customer service. So even if you doubt the app, try it. It is a great app and comes with great people to back it.
- [R124] cost too much!: $70 a year to track food health is ridiculous and simply greedy! Updated after company response - I appreciate your response and I agree. In a world full of corporate greed its good to hear an app that stands on honesty & integrity. Ty .. you’ve gained a customer .
- [R1] Money grabber: They don’t care about your health only money Yuka is way better free at least and gives you information not in exchange for your money/ credit card
- [R3] Can’t even try it without submitting payment information: Don’t bother downloading unless you’re prepared to submit cc information. Otherwise you’ll spend 5 minutes “personalizing” your experience just to hit a paywall
- [R24] Not free: Requires credit card for seven day trial. False advertising because of all of the ads I’ve seen it does not mention it’s a paid app. I will be deleting this app.
- [R37] Scam: When I downloaded the app, I wasn’t thinking much of it. So I created an account… answered everything the app asked me and all of that… and then after that came the part where I have to pay some subscription before I could even try it. And when I said no, it said that “I would never get an offer like that again” and “It’s on us” type garbage. scam. Forcing me to buy in to their stupid free t
- [R5] Expect to not use app for the first 10 minutes: They ask you hundreds of questions before you’re able to use the app. Don’t expect to use the scanner right off the bat. Expect to devote almost 15-20 minutes before you’re able to use it
- [R6] annoying: i just wanted to check one item on this app and had to go through like 10 minutes of set up and had to sign up for a free trial. super annoying. you shouldn’t have to go through 30 individual screens just to find out if you even want to use the app, then be forced to sign up for a subscription to even be able to use the app at all. waste of my time.
- [R20] Super long onboarding then paywall: I was excited to try that that after I heard a lot of good things about how it’s less biased than other apps however, once I downloaded it, there was a super long onboarding process, asking me tons of questions. I was getting frustrated by the amount of questions and then when I finally reached the end, they try to get me to sign up for a free trial that lasts o
- [R25] Cut down on the intro to the app: Makes you click through like 200 pages worth of stuff, which is very annoying. Just me let skip it.. and all that to tell you there’s a subscription you need to pay for 😭 just tell me at the beginning and save the damn hassle of having to filter through it all.
- [R2] Slow and Buggy: Feels that I got scammed. After I did a free trial, they charge me a full year of subscription even though I was just one day late and cancelled immediately. After I paid, the app became super slow and took almost one day to open the app to scan. I don’t recommend it at all. Try something else.
- [R15] Want my refund: I want my refund back for the scam that y’all did $30 respond to my email.
- [R22] Over it.: Just incase anyone wants to know don’t ever forget you did a free trial and then end up spending 30 dollars because Apple likes to take money out of wallet late at night so you can’t do anything. And no you cannot get a refund I’ve tried 2 times. I don’t understand it. So if you have adhd like myself. Don’t start the free trial unless you wanna spend that much to i don’t even know what i
- [R64] Predatory trial.: This company markets itself as caring and supportive, but my experience felt completely different. They offer an extremely short 3-day free trial that automatically turns into a paid subscription, which honestly feels very predatory. I did not intend to continue the subscription, yet I was still charged automatically. To make things worse, because of the failed payment tied to t
- [R7] Conflicting Information: I used Olive for the last month and I like the interface, but… I found 2 instances of the same exact food having vastly different ratings. I submitted these to their team and received a response that they’d look into it. But it makes me not trust the app. For example for Dave’s White Bread Dine Right, one entry says “avoid” the other “good”.
- [R44] App seems to have issues: I signed up for the one month trial. When I scan an item it gives me score, but when I click into it. The score is different (it does not match the original score displayed). Also, it has the same item listed multiple times with hugely different scores. I was excited about this app, but I won’t be continuing with the subscription.
- [R52] Could be a lot better: A lot of the ratings are inconsistent, where a product will have an ingredient and be praised for it then a different product will have the same ingredient and be heavily marked down for it. The search bar never works even though the items are in their system, and sometimes ingredients are left out resulting in a false score. For a paid app this definitely needs to be better
- [R61] Scores change when clicking on products: I just downloaded this app, and am playing with the search function. I am noticing products will have one score when scrolling a list of items, then once I click on something the score changes. Kind of misleading and I’m not sure about this app right now. 🤨
- [R26] ehh: it sounds like a great app that i would love! but it won’t let me create and account, i paid for the subscription but cant use the app :/
- [R28] App crashes after subscription but before I can use the account. Repeatable on multiple phones: Installed the app, went through all their marketing screenings, signed up for subscription, when attempted to create username and password, the app just crashes as shows a red screen with a bunch of text. I tried uninstalling and reinstalling the app, using a different iPhone, exactly same result. This
- [R29] Glitchy if not just a scam.: Went through the questionnaire and even went for the 2 dollar 30 day trial subscription. Only to get an error every time I tried to create an account on the last step. Can’t even trial run with the subscription it prompted me to buy first. :(
- [R82] Love the concept, doesn’t scan most of the times!: The times I’ve been able to capture a picture of the item I want to scan, the app offers great insights. But most times I’ve tried to take a picture of the box / item, it never works. It may be an issue on my end, but it should be very intuitive. Press the scan button, and it should scan but it does not.
- [R212] Good but lacks information: I was using Yuka a bit, then searched for a different app to fully understand what was in my food. I do not consume seed oils or processed ingredients, so finding an app that worked was vital. Olive is great in most cases, but the database is lacking when it comes to products in Canada. I scan something and there’s no data on the items, it seems to be increasing every t
- [R4] .: Only bad thing is that u have to pay to be healthy
- [R19] Scam: Just use the Yuka app. It’s free and doesn’t give you the run around just to end up asking for payment. smh. I knew it was something g you had to pay for when it kept asking me a bunch of questions.
- [R8] It’s like joining a cult: Drags you through a long, long process before they try to get you to sign up for a monthly membership. Hold the button down to commit? Whiskey Tango Foxtrot? Yuka is 10,000 fold better.
- [R14] The setup process of this app SUCKS: The set up process of this app is literally insanity inducing. First off, it runs you through a series of useless prompts and testimonials from customers. Then, it FORCES you to “scan things in your pantry at home” before you can even use the search function… so if you’re setting up the app from somewhere else, it won’t let you search or scan anything. All I wa
- [R136] Changes how I see food: I'm shocked by how much added things are in our food. Olive has given me such a better perspective on what I should feed my family. It is so important and so glad an app like Olive exists.
- [R18] No patience: Takes too long to set up
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store