Exxon Mobil Rewards+

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] 5/5 · US Clean app and functional: App is functional. No need to use my physical credit card anymore when filling up. I earn points every time I transact and can redeem them for discounts towards my fill up. Best fueling app in my opinion.
2. [R28] 5/5 · US Sweet: Quick and easy
3. [R33] 5/5 · US Very convenient: Paying at the pump has come along way. I didn’t see how to select how much gas you wanna buy, but somehow it knew how much I had on my card. I’m still new to this.
4. [R104] 5/5 · US Gas: I love the ability to pay at the pump inside the app without me being hesitant that someone will hack my card 💪🏾
5. [R27] 5/5 · US Exxon rewards: Love that I can use my app and get rewards when I go To Exxon!!!! So great!!!!
6. [R48] 5/5 · US Great app: Very responsive and I love the rewards
7. [R55] 5/5 · US Easy: I love how easy it’s to win rewards 🤗
8. [R38] 5/5 · US App works great: That was really fast and easy to set up the debit card on the account
9. [R53] 5/5 · US Impressed: First time believing and trusting something like this and it really works no I’m not AI or a bot lol
10. [R90] 5/5 · US Best quality fuel.: The Exxon app makes quick and easy to fuel and pay. No rush and no fuss. Loving the fast service. Thanks again.
11. [R102] 5/5 · US Best experience yet!: Quick and easy
12. [R1] 1/5 · US App glitches constantly: This app seems to glitch every time I try to use it. I will activate a pump and then nothing happens between the gas pump and the app, but it’ll still take my reward points which then when I do reset the app and re-authorize the pump I can no longer access.
13. [R4] 3/5 · US Issue: It wouldn’t let me select a pump then it said try again in 24 hours I went in to talk to the clerk and he said he didn’t know what to do with the QR code, I selected another pump on the way out of the gas station and it worked I came and then put gas in otherwise it worked.
14. [R7] 3/5 · US constant issues: constant issues with gasing up, just tried using my rewards and it didn't work, had to cancel transaction said i couldn't use the app for another 24 hours... lost my reward. Jeez.
15. [R9] 2/5 · US Does not connect: I went to an Exxon station for the fifth time and it did not connect so I couldn’t use the app. The app opens, but just clocks and never connects. I tested other apps at that moment and was able to connect to my Slice app and any other ordering app. Maybe this is a way for Exxon to save money and it’s programmed to not allow you to get points not sure but this has been my experie
16. [R10] 3/5 · US Not satisfied: Rewards are not automatic
17. [R11] 1/5 · US Disappointed: I didn’t receive the gas price reduction, the sign says $2.82 for members. I joined. Paid through my app and it still didn’t give me the member price.
18. [R34] 1/5 · US Another failed day with the app: Another day with a failed experience. I tried to you the app and the system kept cancelling my transaction - saying my card was declined. Then I used my card to buy gas. Unfortunately, the app has now locked me out for 24 hours. Terrible.
19. [R71] 2/5 · US ok app, when it works: App has glitches. The main one is it say a pump is not available. If you try again, you're locked out for 24 hours. I never had this problem until regular gasoline went to over $4.00 per gallon.
20. [R124] 3/5 · US 3 stars: I would’ve have given it a 5 if it wasn’t for the security feature. It suspects fraud after two attempts and you can’t use it for 24hrs. And most of time it’s a glitch and you can’t go elsewhere to try again because it locks you out. It’s stupid I missed out on plenty of rewards points because of this. Everybody who reviews should give less than 4 stars until they get this fixed.
21. [R6] 1/5 · US Signup Failure: I’m unable to signup for a new account with the error “error_comarch_apple_enrollment_failed” displayed. I have tried creating an account within both an email and my Apple account. The app is granted access to both WiFi and the Cellular network.
22. [R8] 1/5 · US App Sucks! Used to use years ago but now it’s 2 many errors and it won’t allow me to access my accou: I’m very disappointed in this App. I even tried to create a new account and it’s still not working so please fix this bc it’s been 3 months since this app has been updated
23. [R16] 2/5 · US Useless: Won’t let me sign up using Apple. Just get countless errors. Figure it out.
24. [R56] 1/5 · US Terrible: I upgraded my phone. Same number. I can’t access my rewards or use app at the pump because the app says an account with that number already exists. Yes I know, AND I’M STILL USING THE SAME NUMBER. An absolutely terrible app
25. [R21] 4/5 · US Good app but: Good app for earning points and issuing em to knock your bill down is great but one thing that bugs me is it does not tell you the price for fuel the other apps do why can’t this one bums me out
26. [R127] 3/5 · US There is no point if there are no fuel prices: Overall, this is a very convenient addition, but for some reason there are no fuel prices... and for me that's important
27. [R130] 3/5 · US Trash with benefits: you’d think that if you download a direct gas station app, it would actually tell you the gas prices!! But now they don’t tell you, the gas prices only the locations of their stations. It defeats the whole damn point. As added feedback, it would be nice if you could identify top-tier gas stations. But overall, they need to add gas prices on the ability to search for your
28. [R15] 1/5 · US Paid more: Using the app I paid credit price instead when I use my Apple Pay I pay debit price and I use my Apple Pay and the app and it still charged me the credit price 404 as opposed to 399
29. [R35] 1/5 · US Robbing: I am extremely disappointed with how your app handles payments. Today I used the Exxon Mobil Rewards+ app to pay at the pump using Apple Pay linked directly to my DEBIT card. Despite using a debit card, your system processed the transaction as CREDIT and charged me the higher credit price per gallon. This is hidden overcharging and total robbery! As a delivery driver, I fill up constantly
30. [R75] 2/5 · US Charged for credit pricing: Better to use your own debit card so the gas would be .20 cheaper then using this app. No rewards on gas
31. [R182] 3/5 · US Terrible app: I start the pump from the app and now don’t receive the discount with paying from the app with my Exxon card, I use my card and get the discount. I call the help line and of course don’t understand the problem. Don’t waste your time with the app. It used to work, but stoped. You made a good thing terrible.
32. [R39] 1/5 · US Terrible Customer Service: Having trouble APP not able to get the pump to start and accept my card. Customer service is only email and text!! No voice communication!
33. [R73] 1/5 · US No help: Had this app for years and had been great. Started in March it wouldn’t work at pay at the pump. Store tried to scan from app to redeem rewards, but it wouldn’t work. Contacted Exxon, all inquiries have to go through chat. I believe it an AI bot. You ask a question and you get an answer that every thing is good, then it exists the chat.
34. [R87] 1/5 · US Not working: The app has not worked for months now. You can delete and download it again, and you still won’t be able to login and use your rewards or gain new rewards. They won’t help when you call either.
35. [R19] 1/5 · US Mobil station said Exxon Mobil app won’t work: Exxon Mobil station is listed as a Mobil station , not Exxon. This app has not worked at the station for 6+ months. Person inside said they are moving to Mobil app. Exxon Mobil app will not work with their pumps.
36. [R22] 1/5 · US Never minds my store!!!: I can never use my rewards bc the app always tells me I’m not at the Exxon station. But I am. So frustrating!!
37. [R25] 1/5 · US App does not work for purchase at gas pump: At the pump (1818 Wiehle Ave Reston, VA) the app activated the pump partially (on screen), however, does not engage far enough to actually allow pumping. Attendant believes the new Exxon system at this station is not compatible with this app.
38. [R81] 2/5 · US Never updates: I try and use pay at the pump app regularly and many Mobil stations won’t allow it. I have to use my rewards card and credit card. Then my transaction history never updates
39. [R77] 2/5 · US No watch support: Expected Apple Watch support but I don’t see that available.
40. [R78] 3/5 · US Car wash: I’d like the ability to purchase a car wash on the app without having to buy gas. A separate option.
41. [R221] 3/5 · US No CarPlay? Really?: It would be so nice to be able to choose my pump and pay through CarPlay. Other apps do this, like Chevron. Losing two states for that.
42. [R44] 3/5 · US Mr Mark: The last few times I tried to use the app, it asked for a code. I asked the attendant and he said they don’t have a rewards program anymore so there is no code!