Plaud

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] 4/5 · US Great tool! Some minor annoyances: First, I’m of course reviewing the app and not the hardware (although my Note Pro has been excellent). The app functions well and the workflow is generally very good. For the most part, my notes are processed in automatic mode into highly accurate documents for posterity. When I do need to make edits it is very simple and the automatic formatting is superb. A f
2. [R8] 5/5 · US Such a Great Tool: I am truly enjoying Plaud. I love the multiple templates that you can break the conversation down into for your summary based on the needs of that particular meeting. The app is super easy to use and the function of the recording to transcript to breakdown in a summary format is awesome. I am recommending this to everyone who I work with!!!
3. [R15] 5/5 · US Highly Efficient: Excellent transcripts of meetings. Eliminates need to write notes during meetings allowing for better focus.
4. [R27] 5/5 · US Very pleased with the performance of Plaud.: Plaud is extremely accurate and a time saver.
5. [R13] 5/5 · US Life Changing: I almost never leave reviews. In fact, I usually don’t even think about it. So the fact that I felt compelled to write one says a lot. As someone with pretty severe ADHD, one of the hardest parts of life has always been holding onto important conversations, ideas, and breakthrough moments long enough to actually do something with them. I’d leave a meeting, finish a class, or have a
6. [R14] 5/5 · US Must have for ADHD: My Plaud note and the Plaud app have literally saved my mental health. This might sound like an exaggeration, but it’s not. I use my Plaud for almost everything. One of the things that I used to do that this has completely replaced is my car notepad. I used to have a tiny clipboard with a pad of paper and a pen on it so that I could jot down thoughts and ideas as they came to m
7. [R17] 5/5 · US ADP Helper!!: I have an Auditory Processing Disorder and this is literally the most life changing tool!
8. [R29] 5/5 · US This thing really works wonders: This device is truly incredible. I use it for all my meetings, for someone who has a bad attention span and large creativity. It really allows me to stay inside of my strengths and allow technology to handle my weaknesses. This has improved my work abilities, problem-solving, and idea generating 10x.
9. [R9] 5/5 · US Initial review: Got this app to record conversations for my motorcycle trip coming up. The topic is riding into uncertainty. So far, I am extremely pleased with the ease of use and the recording capabilities. Plus, I like to put it on the back of my phone so it’s really unobtrusive. The templates are really helpful and they seem to work really well as summarizing each speaker as well as action ite
10. [R10] 5/5 · US So many applications..: Before I bought the device, I wasn’t sure how much I’d use it. But this thing rocks! As a speaker I use it for all sorts of things: drafting articles and talks, capturing meetings and others’ talks, turning brain dumps into coherent summaries. Its power lies in taking something messy and making it clean. I also feel cool using it. It really can feel like having an extra emp
11. [R11] 5/5 · US Fantastic First Impression: I’ve only been using my PLAUD Note Pro for a short time, so this is a first-impression review. So far, I’m genuinely impressed. The setup became easy once I spent a little time learning it, and the app is much more intuitive than I expected. The battery life has absolutely amazed me. I accidentally recorded for over 21 hours, and the recorder still had about 72% batte
12. [R63] 1/5 · US $189 for the device + fee = returning to store: Just purchased this device and had no idea that it had a monthly or annual fee attached. No thanks.
13. [R77] 1/5 · US Not what you’re likely thinking: This app appears to require that a separate (expensive!) hardware device be purchased and then used with your iOS/iPad device. That this is the case is not particularly obvious (no doubt intended). That said, it does look like perhaps audio transcripts recorded on an iPhone for example, can be imported into and then processed by the Plaud AI engine. Unfortunately (
14. [R146] 1/5 · US Subscription cost: $29/month is ridiculous
15. [R218] 1/5 · US Me: Too expensive membership! After buying the device to make an expensive membership is not what i expected
16. [R194] 3/5 · US AI Transcription: Overall really good app easy to use. The transcription is really good. Except the app will keep freezing if I do one thing in the app. The app used to work without issues but now it freezes every time I try to do a task in the app.
17. [R164] 1/5 · US Pros and Cons: Pro: good quality transcripts Cons:APP continuously freezing, resetting
18. [R192] 1/5 · US Not good: This thing just does not work. Keeps recording on its own even though I updated and reset it. Its app is not great. Just not ready for prime time imo
19. [R209] 1/5 · US Frustrated: This device and app is so frustrating. I have had problems non stop since purchasing the device. My recordings come back fuzzy or not at all. The device dies really quickly and I only seem to be able to use the device when it’s turned on and the app is open on my phone at the same time. This defeats the purpose, I may as well use a recording device on my phone. I have spent time t
20. [R203] 1/5 · US No way to reach them: I have tried the numbers on the invoice and the email and haven’t received A response. Not sure what kind of service this is but certainly wouldn’t work with a company like this.
21. [R212] 1/5 · US Customer Service: I love the device and app; here comes the but. I purchased mine from Amazon and a recent update corrupted my Plaud. Now it will not connect to my app. I heave exchanged numerous emails with CS with no resolution. Do NOT purchase from a third party company if you want any support!
22. [R223] 1/5 · US Hidden how to cancel: I tried to do some summary. But it gave me in different language. When I tried to regenerate and changed the language the button didn’t work. Now I’m just simply trying to cancel subscription because I got one week free and after 1 week automatically will charge annually subscription. So I tried to contact through button help it didn’t work. After they said they will contact
23. [R248] 1/5 · US Worse customer service ever!: I have been trying to contact someone for 8 days at the ONLY email address they give you to no avail. My paper is due today, and in spite of paying the 99.99 membership, I am not able to transcribe my dictation. No live person behind the “live” chat, no phone number to contact. Worse waste of my time and money. Do not acquire if you have your school grade or job depen
24. [R4] 5/5 · US iPad app: I’m loving everything about this app this device, but please make a iPad version please please please please
25. [R12] 4/5 · US Needs Dark Mode: Love the features and functionality. Could really use a dark mode
26. [R55] 3/5 · US Neglected iPad: Great on phone, but the iPad port is kinda junk. It needs updated for horizontal support.
27. [R106] 2/5 · US No record from phone: Seriously? You have to buy their device to record? I downloaded the Plaud app but there is no option to record using your iPhone mic. Deleting
28. [R5] 1/5 · US Fails at basic speaker identification: If you need a voice note recorder for your personal memos throughout the day I’m sure it’s fine. But with speaker labeling being a key priority for me, this device falls completely flat. Cannot identify speakers at all, even when I’m speaking to someone on a phone call with a much different voice than mine.
29. [R7] 2/5 · US Difficult to get information, sometimes inaccurate: Sometimes Plaud doesn’t duplicate what the person on the other side of the line says and changes some words and sometimes phrases. Also, it’s very difficult to find my account information, like my plan
30. [R25] 1/5 · US Weird characters/foreign letters in transcript: Very odd inclusions of foreign letters/ characters in transcripts
31. [R48] 3/5 · US Performance is satisfactory, but 300 minutes per month is not enough. I'm very satisfied with the performance, but the default transcription and summarization time is insufficient. Also, Korean recognition is still lacking. Even so, I can understand the transcribed content. However, due to incorrectly recognized Korean, the AI sometimes provides strange summaries. · translated
32. [R6] 1/5 · US Device falls off: Money down the drain. The Pin falls off.
33. [R51] 1/5 · US Doesn’t work: Had plaud for some time and even after updated plaud only works when plugged into a usb not connected to anything. Will connect and work. As soon as unplugged it disconnects. Extremely frustrating Had to find other options
34. [R54] 4/5 · US Dentist: I’ve been using Plaud for a few months now and overall it’s pretty impressive and does a great job creating concise notes of conversations, meetings etc. The one thing that has been a problem is that it will occasionally shut itself off in the middle of conversations without any notifications. I’m not sure why or what to do about it.
35. [R149] 1/5 · US Stopped charging after 3 weeks: Worked fine for 3 weeks and then went from 60% charged to 0% in minutes. Unable to recharge. Worthless now.
36. [R157] 1/5 · US Loved the old way: This new software is horrendous for me. I just need simple transcription yet it's continuously trying to bring AI in! No clue how to fix it because I don't understand why it changed.
37. [R166] 1/5 · US Update is garbage: Woooo today’s up date is garbage
38. [R196] 2/5 · US Changes are not helpful: I do not appreciate the changes - without notice - to the basic method of using the app.
39. [R225] 1/5 · US New UI is not user friendly: It’s like a forced windows vista or a “clean glass” design. Took away all the key elements of the previous design which was catered towards function. Had color and other elements that made using the app better
40. [R16] 4/5 · US Newby thoughts: Still learning how to use. Seems biggest obstacle is emailing Plaud files to those who need it. Plaud provides a link, but when the recipient clicks the link, they have to log into my account. Major disincentive! I was expecting the clickable link to just bring up the entire Plaud file. Seamless? I think not.
41. [R53] 3/5 · US Good but needs improvement: So it does note really good but it doesn’t send good notes to your computer. It sends them as text files on your app. They’re great but once you go to the inbox and open it, it’s very dry how it’s presented to you.
42. [R56] 4/5 · US Exports: Great tool. If you could make an option to export to Microsoft products or integrate with Claude that would be awesome
43. [R83] 1/5 · US Not worth nearly $400: Plaud AI tells me that it cannot turn things into docs, thinks a “printable format” for a list is a wall of plain text, and will not integrate with anything, it also said it could not save our text thread to one of the folders in the app or save it as a note, it said it did not know contact info for Plaud customer service or how to get a refund. It told me that it is a Googl
44. [R80] 1/5 · US Simply doesn’t work :(: Bought the pro device and started the trial today. Generation never finished (tried auto and non-auto), takes forever and results with a generic error message without any details what to do next. $20 a month is also a joke as Otter or Notability provide the same for the half of the price. The device has the display, but it is useless and just one button is confusing and not
45. [R143] 1/5 · US Never subscribe for the free trial: They offer a 3-day free trial, but I was charged right away $240 and when I contacted Plaud AI team they recognized I signed up for a free trail but they told me they couldn’t process a refund. Money flushed down the toilet because this app is not useful for me.
46. [R1] 4/5 · US Good tool: This is so great for interview and Dr visits There is no way to tell how much battery is in the device without looking at the app Otherwise - I like it !
47. [R2] 1/5 · US Auto flow emails stopped working: Great app but as of July 2nd, autoflow emails will not work. Please fix ASAP!!!
48. [R174] 1/5 · US NO IPhone RECORDING FEATURE??: Plot is great other than when you leave your recording device at home on accident and you’re in a meeting that you need recorded and now I have to use another app because the plot developers are greedy and only want you to be able to record things if you buy their $200 device. Guys… This is not hard, just create a feature in your app where you can record with your ph
49. [R92] 3/5 · US Great device but with no Find My: I purchased my Plaud Note Pro with Find My a few months back. I bought it mainly because it came with Find My. Although the device has it baked in, Apple has it blocked primarily due to pending certification. Plaud and Apple needs to fix this.
50. [R264] 2/5 · GB No integrations, no Apple Find My: The app is functional, and so is the device. But is it not worth the cost for the device and then a subscription on top of it. It’s effectively a glorified audio recorder. The integrations are “coming soon” and Apple Find My doesn’t show up in the app, even following their support articles. They have a free plan of 300 minutes, but if your actually planning to
51. [R108] 3/5 · US Transcripciones: Muy buen aparato para grabar muchas formularios. Sucede que cuando hablas de forma técnicas o hay más de dos personas hablando se va a confundir se confunde y no sabe quién es la otra persona pero es muy bueno para ir mejorando. Yo estoy mejorando como líder y en venta y me escucho y escucho mi forma de hablar y ayuda mucho, pero para transcripciones le falta mucho que mejorar