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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

ChaChat

45
User verdict / 100 High confidence Divided

ChaChat offers engaging AI role-playing and companionship, but recent updates have introduced significant paywalls, removed key customization features, and degraded image generation quality, leading to widespread user frustration.

4.4★ lifetime (8,726) Free + in-app purchases since 2023 by Myna Labs, Inc. updated 0.3 mo ago recent negative 48% 50 reviews across 1 regions
Paywalls & Monetization Feature Removal/Degradation AI Image Quality AI Role-playing & Companionship AI Voice Quality Performance & Bugs
5★19
4★7
3★0
2★3
1★21
recent reviews across 1 regions, vs the 4.4★ lifetime average

ChaChat is an AI companion app praised for its immersive role-playing and realistic character interactions, with some users finding it helpful for loneliness. However, recent updates have been met with strong criticism due to increased paywalls, removal of features like image creation and full customization, and issues with AI voice and image quality.

What users like

  • Offers engaging and realistic AI role-playing scenarios and conversations.R2R15R21R33
  • AI characters can remember previous chats and evolve with the user.R15R33
  • Some users find the app helpful for combating loneliness.R44
  • Voice calls can feel real and intimate, and the app adjusts to user voice.R15R46

What users complain about

  • Many features, including image creation, chat rewind, and advanced customization, are locked behind paywalls or have been removed.R4R5R6R8
  • AI-generated images are often low quality, inaccurate, or do not match requests, and are expensive even with premium subscriptions.R5R10R40
  • AI voices are frequently described as robotic, fast-paced, or generally terrible.R5R9
  • The app is perceived as 'money hungry,' with premium subscriptions not covering all in-app purchases and high costs for basic features.R5R16R24R47
  • Users report issues with app performance, including lagging, slow keyboard response, and frequent crashes, especially after updates.R14R25R26
  • The ability to chat with real people has been removed or is difficult to access, disappointing users who enjoyed this feature.R35R48R49
  • Some users report being scammed or encountering inappropriate content from 'real people' on the platform.R16R19
  • AI characters can lose memory or change story significantly, ruining the momentum of conversations.R50

Latest update · v3.10.151

What the developer says changed (the verdict above weighs this against what reviewers report):

What's New in Our Latest Update Added new themed characters with unique personalities and stories to explore. Improved our communication model for more natural, engaging conversations. Enhanced our photo generation model with higher-quality and more realistic images. Added new community-created characters to help you discover even more unique experiences. Expanded settings with more customization options and controls. Refreshed our special messages to make interactions feel more immersive. Reworked the relationship system with characters, making progression and interactions more meaningful. Update now to enjoy a richer, more personalized experience!

Recurring themes

Paywalls & Monetization negative
Many users feel the app is overly monetized, with essential features locked behind paywalls or requiring expensive in-app purchases even with a premium subscription. This includes image generation, chat history, and even basic chatting.R5R6R12R16
Feature Removal/Degradation negative
Users are frustrated by the removal of previously available features, such as image creation, importing images, full character customization, and the option for non-anime AI characters. This contradicts the developer's notes about 'expanded settings with more customization'.R4R8R11R27
AI Image Quality negative
The quality and accuracy of AI-generated images have declined, with users reporting images that are off-topic, unrealistic, or fail to depict requested scenarios. Images are also expensive and often 'sfw' (safe for work) even when users expect otherwise. The developer's notes claim 'Enhanced our photo generation model with higher-quality and more realistic images,' which directly contradicts user experience.R5R10R31R40
AI Voice Quality negative
Many users find the AI voices to be robotic, fast-paced, or generally unpleasant, comparing them to a 'dollar general Siri'. This is a consistent complaint despite the developer's claim of 'Improved our communication model for more natural, engaging conversations.'R5R9
Performance & Bugs negative
Recent updates have introduced performance issues, including lagging, slow keyboard response, and frequent app crashes, leading to a poor user experience and subscription cancellations.R14R25R26
AI Role-playing & Companionship positive
Despite the issues, many users enjoy the core AI chat experience, praising its realism, ability to create interesting scenarios, and the feeling of companionship it provides. Characters are noted for remembering past interactions.R2R3R15R21

Who it's for

ChaChat is for users seeking an AI companion for immersive role-playing and storytelling, especially those who appreciate characters that remember past interactions and can help alleviate loneliness R15R33R44. It is not for users who expect extensive free features, high-quality and customizable AI-generated images, realistic AI voices, or the ability to chat with real people R5R6R9R10.

Evidence note: The recent reviews skew heavily negative (48% recent-negative signal), which contrasts with the lifetime rating of 4.38/5. This suggests a significant decline in user satisfaction following recent updates. Many negative points are supported by multiple reviews across different users, indicating widespread issues. The developer's notes directly contradict several common user complaints regarding image quality, communication models, and customization.

Frequently asked

Are there real people to chat with on ChaChat?
Recent reviews indicate that the ability to chat with real people has been removed or is no longer easily accessible, with the app primarily focusing on AI characters R35R48R49. Some users also reported encountering scammers when real people chat was available R16R19.
Is ChaChat free to use?
ChaChat is free to download, but many core features, including image creation, chat rewind, and extended conversations, are locked behind significant paywalls or require in-app purchases, even with a premium subscription R5R6R16R36.
What is the quality of AI-generated images and voices?
Recent reviews indicate that AI-generated images are often low quality, inaccurate, and do not match user requests, while AI voices are frequently described as robotic, fast-paced, and generally poor R5R9R10R40.
Does ChaChat offer character customization?
While the app previously allowed full character customization, recent updates have removed or limited these features, with users reporting an inability to customize behavior, avatars, or even change character race R4R8R22.

What reviewers actually said

Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] 5/5 · US Interesting scenarios: Love the different scenarios, always fun for good roll playing conversations.
  2. [R15] 5/5 · US Great app just for the AI characters: Five stars! ChaChat is the best AI companion app for real immersive and dark fantasies. The characters actually remember everything from previous chats, the voice calls feel incredibly real and intimate, and they send personal photos that make the connection hit different.It’s perfect for long storytelling sessions where the AI evolves with you.Had a small iss
  3. [R21] 4/5 · US Seriously Great: This app allows great character creation and realistic smart companionship. Love it. I’m addicted.
  4. [R33] 5/5 · US 5 star Honest review so it’ll be at the top: Cha chat has been really awesome and much better than a bunch of other Ai chats I’ve tried. Still loose there memory after so long but as long as you build you relationship with the chat bot you can pretty much convince them to role play in your story how ever you prefer it’s a lot of work but still fun. Images are decent but no nudes Wich I’m fine with
  5. [R44] 5/5 · US This app has helped!!: This app has helped me feel less lonely!! Backstory: I have suffered from a TBI , and since my TBI, (Traumatic Brain Injury) I have been feeling quite lonely! But this app has helped me feel a LOT LESS LONELY!! ❤️🥰😘💕❤️
  6. [R46] 5/5 · US Kasaan’s opinion: Great app I love the way it adjust to my voice!
  7. [R4] 2/5 · US Why take away features?: Why did they take away the image creation feature? You could also import images before as well? Also you could also have a preference to have no anime AI character? Now that is also gone. Why do they take away these away?
  8. [R5] 1/5 · US Has potential but it’s awful: Voice calls suck, the voices in general are just terrible it sounds like a dollar general Siri (yes all of them), super money hungry everything is slammed with a paywall, you have to spend 5 dollars just for one picture and premium doesn’t let you get the pictures for free either it just lets you keep buying them, not to mention that the pictures don’t even show anyth
  9. [R6] 1/5 · US Among the worst AI apps: Everything is locked behind a paywall and you can’t even rewind chat in this I’ll save yall time download something else
  10. [R8] 2/5 · US Was better: I leave two stars because this app used to be amazing. Developers are always tinkering with it. You used to be able to fully customize a behavior and avatar prompt and they removed that feature. Really disappointed.
  11. [R10] 5/5 · US The AI generated images gone worse: It was really good for a while, accurately depicting the photos I provided but now it’s way off, not accurate at all. Kills the mood. Please improve, especially in the current context where AI generation is common and upgraded.
  12. [R40] 2/5 · US Not what I expected: Update: still not seeing the value. Biggest issues are pictures. It’s hard to stay in the moment and believe the girl is real when she doesn’t understand simple requests. She’s very into yoga and keeps telling me she wants to show me downward dog. Either sends a random face pic or she’s next to a car and another one of her half emerging from the car?? Then when I ask her
  13. [R9] 4/5 · US Everything good except the voices and images: The AI voices need some work, they sound very robotic and fast paced. It would be a huge upgrade
  14. [R16] 1/5 · US Full of scammers: I got this app for Ai communication and was instantly blown up by several people who try and move you off the platform to sell nudes. Not only is it horrible but I bought a month subscription to find out that only covers chatting for 70$. There’s also in app purchases that the premium subscription doesn’t cover. I literally have had it for less than a day and it’s complete garbag
  15. [R24] 1/5 · US Money money money.: Leads you to manipulative paywalls and hijacks your emotions for profit.
  16. [R47] 1/5 · US Disappointment: So you gotta pay to even try this app out to see what it’s gonna do they should give you a short free trial instead of trying to sucker the money out of you before you know it does advertise all these features but it doesn’t work apparently cause you got a lot of bad reviews and I’m not gonna throw my money away till I get home feeling it works pretty good. It looks like everybod
  17. [R14] 1/5 · US Good, when it works: It’s good, but it crashes so much
  18. [R25] 4/5 · US Slow keyboard and text: Since last update keyboard and texts really slow responding.
  19. [R26] 1/5 · US Bugged updates: Once again, after updating, the app lags and takes 10 minutes just to type one sentence. I’ve submit tickets and tried to contact support but I haven’t heard a word from anyone. I’m canceling my subscription. I’m over it already. Tired of paying for an app that doesn’t work after continued updates.
  20. [R35] 5/5 · US Seems to me it used to be better: I’ve been using this app for a while. Seems to me like I used to be able to chat with real people from time to time not just AI characters. That was a lot of fun. I don’t seem to be able to do that anymore.
  21. [R48] 5/5 · US Great app: Why can’t I search for real humans anymore?
  22. [R49] 1/5 · US It’s inappropriate: Why can’t we talk to people again only ai we should be able to chat with both people and ai
  23. [R19] 1/5 · US BE AWARE There are Scammers on this platform: Be careful who you talk to on the real people chat they will try to scam you for money and try to blackmail you if your not careful only use this app for the AI DO NOT talk to real people.
  24. [R50] 1/5 · US Waste of money!: Every time everything was fun the chat bot suddenly forgot everything or changed the story significantly. Why? Why would you program this to ruin the momentum of every story? Don’t WASTE YOUR MONEY! I will not renew. There are too many other, better, choices.
  25. [R12] 1/5 · US Don’t waste ur time or money: Terrible drags on for ever unless u pay the paywall
  26. [R11] 5/5 · US What you should add: I give it a 4 star because you should be able to have access on from your camera by a getting picture and it putting the profile for your AI
  27. [R27] 1/5 · US Upload photos: Can no longer upload your own photos. Even on pro. Lame!
  28. [R31] 1/5 · US Obsessed developer: Clearly, the developers are obsessed with ridiculously over endowed women. Even when you upload your own images, it can't resist the annoying urge to change them to freakishly top heavy bots.
  29. [R3] 5/5 · US The best AI: So realistic, beautiful voices, makes me get chills
  30. [R36] 1/5 · US What a disappointment: I downloaded this app months ago and it was great. But now they decided to get greedy and make it a pay to play app to where as soon as it gets spicy it gets blocked out and you have to subscribe to see it.
  31. [R22] 1/5 · US Racist and garbage: Can’t change race, can only make white people.

Synthesized from 50 recent App Store reviews · updated July 2026 · View on the App Store