Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
The verdict on

HungerStation

30
User verdict / 100 High confidence In trouble

HungerStation, while offering a wide selection of restaurants and payment options, is currently facing significant user dissatisfaction due to frequent delivery delays, higher prices compared to restaurants, and consistently poor customer service.

4.4★ lifetime (181,119) Free to download since 2013 by HungerStation LLC updated 0.1 mo ago recent negative 72% 120 reviews across 4 regions
Delivery Issues Customer Service Pricing Discrepancies App Functionality
5★125
4★17
3★35
2★26
1★424
recent reviews across 4 regions, vs the 4.4★ lifetime average

HungerStation, a food delivery app, is experiencing a negative trend in recent reviews despite its previously high lifetime rating. Users frequently report issues with delayed deliveries, orders arriving cold or incorrect, and prices being significantly higher than in restaurants. The app's customer service is also a major point of contention, with many users feeling their issues are not adequately resolved.

What users like

  • Offers a wide selection of restaurants and diverse payment methods, including cash on deliveryR72R150R104
  • Some users report fast delivery times and accurate ordersR10R67R208
  • Provides discounts and free delivery for some users, especially first-time ordersR18R219

What users complain about

  • Frequent and significant delivery delays, often resulting in cold foodR2R4R12R16
  • Prices for food items are often higher on the app than directly from the restaurant, sometimes by as much as 20%R8R23R30R35
  • Customer service is widely criticized for being unhelpful, unresponsive, and failing to resolve issues like missing orders or refund requestsR1R6R7R20
  • Orders are frequently incorrect, incomplete, or cancelled without proper deliveryR1R4R6R9
  • High delivery fees and additional service charges are commonR19R47R49R199
  • Some delivery drivers are reported to have poor conduct, including asking for tips, lacking professionalism, or not understanding directionsR45R463R581
  • The app has technical issues, such as login problems, crashing, or difficulty updatingR5R42R514R562
  • HungerStation Market is criticized for showing many out-of-stock items, leading to wasted timeR337

Latest update · v5.16.154

What the developer says changed (the verdict above weighs this against what reviewers report):

- Bug fixes and performance improvements - اصلاحات وتحسين اداء التطبيق

Recurring themes

Delivery Issues negative
Many users report significant and frequent delays in delivery, with orders often arriving cold. There are also complaints about orders being incorrect, incomplete, or cancelled by drivers without delivery, leading to frustration and wasted money. The latest update claimed 'bug fixes and performance improvements,' but reviews continue to highlight these delivery problems.R1R2R4R9
Pricing Discrepancies negative
A recurring complaint is that prices for food items on HungerStation are noticeably higher than the original restaurant prices, sometimes by 20%. This, combined with high delivery fees and additional service charges, makes the app an expensive option for many users.R8R19R23R30
Customer Service negative
Users consistently report extremely poor customer service. Issues include unhelpful responses, lack of resolution for problems like missing orders or unfulfilled refunds, and difficulty contacting support. Many feel that customer service representatives offer only apologies without effective solutions, contradicting the developer's claim of 'performance improvements'.R1R6R7R20
App Functionality mixed
While some users find the app easy to use and appreciate its features like cash payment, others report technical glitches such as login errors, the app crashing when viewing the cart, and issues with location saving. There are also requests for features like dark mode, a favorites section, and the ability to add comments to restaurant reviews.R5R42R43R72

Who it's for

HungerStation is for users who prioritize a wide selection of restaurants and flexible payment options, including cash on delivery R72R150. It might appeal to those who occasionally find good deals or free delivery offers R18R219. However, users who value punctuality, accurate orders, fair pricing, and responsive customer support should consider alternatives R12R38.

Evidence note: The recent reviews skew heavily negative (71.8% negative), which contrasts sharply with the lifetime rating of 4.38. This suggests a significant decline in user satisfaction recently, despite the developer's notes claiming bug fixes and performance improvements. The evidence for cons is very strong and consistent across many reviews, while pros are less frequently mentioned in the recent sample.

Frequently asked

Why are HungerStation prices higher than restaurant prices?
Many HungerStation users report that food item prices on the app are significantly higher, sometimes by 20%, compared to ordering directly from the restaurant R40R47R57R152.
Does HungerStation have good customer service?
Recent reviews indicate that HungerStation's customer service is widely criticized for being unhelpful, unresponsive, and failing to resolve issues such as missing orders, incorrect items, or refund requests R1R7R25R38.
Are deliveries on HungerStation often delayed?
Yes, a common complaint among recent HungerStation users is frequent and significant delivery delays, often resulting in food arriving cold R2R12R16R38.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R72] 5/5 · US The best app: Probably the best restaurant delivery app in Saudi Arabia, it also supports cash on delivery. Thank you, Hungerstation. · translated
  2. [R150] 5/5 · US Khamis Mushait: Excellent and has several payment methods. · translated
  3. [R104] 3/5 · US ..: Hungerstation used to be my first choice for ordering from restaurants, but now there's a competing app, Kita. Its offers and gifts are stronger and more numerous than Hungerstation's, and I don't want any app to compete with Hungerstation. · translated
  4. [R10] 5/5 · US Legendary, by God: Masha'Allah, we ordered food and they said it would arrive at 8. Masha'Allah, it arrived before 8, it didn't even take an hour. Masha'Allah. 💜💜💜 · translated
  5. [R67] 5/5 · US Respectful and delivers fast: 10/10 · translated
  6. [R208] 5/5 · US Order problems: It's the only app that delivers my order correctly without any mistakes, except for a few, and the last time they made a mistake with my order was about a year ago. · translated
  7. [R18] 5/5 · US Best food delivery ever: Hunger station trust people by when they order their first order they trust and make you pay with cash too and they give us one full year of free delivery I love this up
  8. [R219] 5/5 · US Not necessary 🤐😝: Honestly, the app is amazing and gives you fantastic discounts 🥹💕 · translated
  9. [R2] 1/5 · US Delay: Not accurate ETA off by +15min
  10. [R4] 1/5 · US Orders are late: And often they come wrong. · translated
  11. [R12] 1/5 · US Your service, unfortunately, is in constant decline: I've been a subscriber with you for years, but unfortunately, other new apps now offer much better service than yours. Unfortunately, I wait an hour for a sandwich from a nearby restaurant to arrive. And there's absolutely no credibility in delivery times. They keep delaying it. From the moment you order, they give you a time, and then a little later, they give you another time. This has happened more than once and at different times, so don't say it's rush hour. I am not satisfied with your service and do not recommend dealing with you. On top of that, you added additional fees. · translated
  12. [R16] 2/5 · US Complaint: Every time the order is delayed by 25 minutes to half an hour. · translated
  13. [R8] 1/5 · US Prices: Prices are very high. · translated
  14. [R23] 1/5 · US Prices: Prices don't match the restaurant's? · translated
  15. [R30] 1/5 · US Hello: Every day you play with prices and exaggerate, you are scammers. · translated
  16. [R35] 1/5 · US Rating: Delays in orders and higher prices than other apps... and too many ads. · translated
  17. [R1] 1/5 · US They stole my money.: The delivery man completed the order before it was even delivered. And didn’t even bother to put it at the door. Which I picked the choice. I demand a refund. 42 riyals down the drain and an empty stomach. I couldn’t contact them after. I was devastated. Last time using this app. I deleted my account.
  18. [R6] 1/5 · US No respect, no trust, no responsibility, and the customer is just a symbolic number!!!!!!!!: Today I understood that the problem is not with the chicken, but with how the customer is viewed. I received chicken with a smell that can only be described as rotten. When I contacted customer service, the response was simply: "If the problem is only with the smell, then that's normal." This sentence alone is enough to make anyone lose trust. Since when is the smell of rotten food normal? Should I risk my health? · translated
  19. [R7] 2/5 · US Management weakness: I want to support and give 5 stars, but unfortunately, they didn't give me a chance. From the app's launch until today, they have clear management weakness compared to other apps. One of the main reasons is that they make communication difficult in case of a complaint!!! Other apps are confident and have a direct phone line for communication, while Hungerstation makes it difficult. And every time they mess up, they repeat (we apologize for the inconvenience and promise not to repeat it), and it keeps happening. One of the key points is that compensation is very normal. · translated
  20. [R20] 1/5 · US Scammers took my money because of their delivery person: I contacted them and they ignored me. · translated
  21. [R9] 1/5 · US And he was late for me too, one star is too much for them: They canceled my order while I was standing with the delivery person, and he left without giving me the order, and they took the money. It's true I was late in replying, but he hadn't arrived yet, and I came to him while he was still there, but he didn't give me the order. · translated
  22. [R19] 5/5 · US Thank you: They charge a lot of fees. · translated
  23. [R47] 1/5 · US Ridiculous Pricing: This app used to be okay, but now they charge almost 2x what the restaurants normally charge AND add service charges. That’s not counting H-plus fees or delivery charges.
  24. [R49] 1/5 · US Prices: Delivery and order prices are expensive. · translated
  25. [R199] 3/5 · US Q: The program is awesome, but it's late and delivery is SO expensive, 22 riyals is the price of a meal, but that's my history. · translated
  26. [R45] 1/5 · US Delivery drivers: Honestly, the delivery drivers lack experience, don't know our customs, are beggars, and have very bad manners. The worst delivery drivers among all apps. I tried to give them a chance in my last interaction, but unfortunately, it wasn't just one or two, it was many. · translated
  27. [R463] 3/5 · GB There's room for improvement: 1-I like this application but would be great if the driver gets access to the location though the app map, without the unnecessary WhatsApp/phone calls.Privacy matters. 2-Customer service is done entirely though the app messaging ,should be same for the delivery too. 3-it would be better if the customer service is faster in replying and resolving issues. 4-minimum
  28. [R581] 3/5 · CA Kind of good: They need to fix two problems: delays and asking for directions. The restaurant should have my location, what's the point of calling me for directions? · translated
  29. [R5] 1/5 · US Al-Hafra: Why isn't it updating for me? I'm upset with Hungerstation, I want to order but I can't. · translated
  30. [R42] 1/5 · US Beware of accidental opt-ins: Do not trust the checkout flow. They purposefully pop up ads about features right before the Apple Pay confirmation screen so that your double-tap triggers an opt-in instead of your order payment. Deceptive and sneaky user design.
  31. [R514] 3/5 · CA Log in: I am trying to log in with my phone number but it gave me an error each time I do. I hope you can fix that.
  32. [R562] 3/5 · CA Not too good not too bad: But it solves a problem. There's an issue with saving the location even though I've specified home. Sometimes the order takes a long time to arrive. Recently, when I try to order and view the cart, the app closes. · translated
  33. [R337] 3/5 · GB The service is good, but Hungerstation Market is a scam: Hungerstation Market deceives customers by listing 100 products, but only 20 are available. Every time you select a product, a "out of stock" message appears! It's as if they're pushing you to accept reality after wasting your time and buying products from a specific brand like Herfy or Americana in the frozen products section, unfortunately. · translated
  34. [R43] 5/5 · US request: please add dark mode and make the favorite section on the navigation bar
  35. [R40] 3/5 · US Price: Price is higher than original price like 20%
  36. [R57] 3/5 · US Jeddah: Meal prices are higher on the app compared to the restaurant's price. · translated
  37. [R152] 3/5 · US ً: I didn't give 5 stars because their prices are more expensive than other apps. · translated
  38. [R25] 1/5 · US Order Never Delivered, Refund Never Received: I had a very disappointing experience with HungerStation. I placed an order worth 190 SAR, but the driver never arrived and I never received my order. When I contacted HungerStation support, they claimed that a refund had been processed and provided me with a reference number. However, after checking with my bank multiple times, the bank confirmed tha
  39. [R38] 1/5 · US Worst delivery service: Worst delivery application ever wouldn’t recommend any one to use it bad costumer service along with delivery delays اسوء تطبيق توصيل لو فيه اقل من نجمة عطيته

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store