Lloyd
Lloyd by ENDLESS TECHNOLOGIES LTD, formerly Glide, is a video messaging and AI assistant app that has seen a significant decline in user satisfaction since its rebranding, with many users experiencing severe technical issues and expressing strong dissatisfaction with the new AI features and perceived paywalls.
Lloyd, previously known as Glide, offers video messaging and AI capabilities but is plagued by widespread reports of glitches, freezing, and notification failures R2R12. Many long-time users are upset about the forced transition from Glide, loss of old content, and new payment requirements for features that were once free R1R40R45. While some appreciate the AI's potential, the app's instability and perceived value erosion make it a poor investment.
Free vs paid
The app is free to download, but many users report that features previously available for free under Glide, such as extended video length and ad-free usage, now require payment R40R44R45R46. There are also complaints about deductions from bank accounts, suggesting a subscription model R7. The AI features, which are now a prominent part of the app, are also mentioned as being unaffordable by some users R34.
Value complaints
- Users report that features previously free with Glide, such as ad-free use and longer video durations, now require payment or subscription.R40R44R45R46
- Some users complain about unexpected deductions from their bank accounts, indicating a subscription they did not intend.R7
- The new AI features are considered unaffordable by some users, who preferred the original, free Glide messaging functionality.R34
- Deaf users, who rely on video communication, express frustration over new charges, stating that Glide never charged them.R39
Where it delivers
- The app, particularly its AI features, is praised by some users for its advanced capabilities, integrating multiple AI models like Lloyd, Claude, and ChatGPT under one platform.R3R22
- Some users find the AI vision capabilities to be 'insane' and 'at a completely higher level' compared to other AI assistants like ChatGPT and Gemini.R22
- The app is considered valuable for video communication, especially for the Deaf community, allowing them to communicate using ASL.R49R93R384R387
- It is seen as a convenient way to send video messages and keep in touch with friends and family, offering a non-invasive alternative to live calls.R54R64R69R94
It is not worth paying for Lloyd given the widespread complaints about its functionality and the perception that features are now paywalled that were previously free.
You should skip paying for Lloyd if you are a former Glide user expecting the same experience, as the app is now riddled with bugs and perceived paywalls R12R14R44R45. Users who value stable performance, reliable notifications, and access to their old content should also avoid paying R4R40.
Evidence note: The reviews are heavily skewed towards negative feedback regarding the transition from Glide to Lloyd, with many users expressing frustration over bugs, lost content, and new payment models. Positive reviews often refer to the 'Glide' experience rather than 'Lloyd AI' or are very general. The monetization section indicates in-app purchases are 'False' on the product page, but price points are listed and multiple reviews explicitly mention new payment requirements and deductions, creating a contradiction that is reflected in the analysis.
Frequently asked
What happened to the Glide app?
Can I access my old videos from Glide?
Does Lloyd AI have a subscription or in-app purchases?
Are there many technical issues with the Lloyd app?
Is Lloyd AI good for the Deaf community?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R40] Glide WAS great- what happened??: Now I lost all my videos, all history. This ain’t anything like what it was. What happened? Now we also have to pay monthly? No thanks.
- [R44] I have I phone an Glide changed: I’m not sure if Glide changed for everyone or just for I phone users but I absolutely hate this Lloyd app why did yall have to go and ruin a good thing??? Makes me so mad all my videos an everything I had in my favorites on the Glide version is no longer available on the knew Lloyd version!! I will be looking elsewhere to find something better thank this app!! Als
- [R45] Pay: That stuck it supposed be free I quit this one I used be glide you change design and pay each month no thank you
- [R46] Used to be Glide: Got a notification that Glide would be getting a new name but that we’d still be able to send messages. Then the update happens and now we have to pay??
- [R7] AI app: I never use this apps . I don’t like deduction from my bank every week . I want deflate it .
- [R34] I do not like the new Lloyd: The messaging feature is the same as Glide was, but I don't like that when I open the app, it defaults to the AI page instead of messaging. I have no use for, nor can I afford the AI features. I would really rather have the old Glide back. You should have created a separate app for the AI.
- [R39] Why charge us?: .. Timing too short!!!! l am Deaf, most of us Deaf users tend to use American Sign Language to communicate. We use our hands, not our voices, WHY WIL STILL CHARGING US 🤬?? Gide and never charged us.
- [R3] Lloyd AI: I love working with Lloyd AI. It’s so nice to have Lloyd, Claude, and ChatGPT under one platform. They all have their own highlights that they each have. 5 🌟
- [R22] Wait what? This Lloyd thing is insane: I’ve been using ChatGPT and Gemini as AI assistants. This is at a completely higher level. Almost too good to be true. It can see the world like I do and is so smart! Never going back to ChatGPT. Especially since Lloyd is based on ChatGPT4o and even has input from Claude and GPT4.1, OpenAi’s most advanced model. Wow!
- [R49] Top way reach to deaf: Glide had best way communicate with videos I am thankful and all deaf love this! Thank u!!
- [R93] Message: Awesome for the Deaf to commicate with asl sign language !!!!
- [R384] Deaf glide user in love!: Love using this app. Sometimes people don't have time for FaceTime and glide is handy to leave a video message. Perfect for Deaf people or signers! Visual is very important to us. Glide lover!!
- [R387] Highly benefit for Deaf Community!!!: Deaf people loves to use Glide to send video messages. Its very helpful and easy to use it! Thumbs up!!
- [R54] Easy and fun: My wife and I have been using Glide for many years. Can’t imagine not having it apart of our lives.
- [R64] Pretty handy: It’s like face time but gives you the benefit to answer at your leisure like a text message
- [R69] Glide is awesome!: I discovered Glide after a friend sent me an invitation link and I love it. Glide is easy to use, I can send live video responses to people, and more. I recommend Glide to anyone looking for an alternative messaging application.
- [R94] I love Glide: I live far away from family and friends. Glide helps me keep connected to my best friend 💙 we use glide every day!
- [R12] Constant freezing: Since this app changed from Glide to Lloyd AI, there have been constant issues. App freezing, cancelled messages, black screens. It is so frustrating!
- [R14] Terrible since the switch to Lloyd: I’m not sure what happened which Glide switched to Lloyd, but the app has gone completely downhill. My messages won’t send if I send more than 2 back to back. It’s not even letting me share the video so my friend can see it. It’s clear that I will be looking for a new video messaging app because Lloyd is not it.
- [R37] Lloyd?!: Maybe you should let people know that “Lloyd” used to be “Glide.” So the app won’t get deleted. I don’t know anything about this new app & all of my previous contacts have been deleted.
- [R1] Old videos: I've been Glide customer (Lloyd now) for many years and I don't like that I can't get access to my old videos cause you've blocked the access, that is unfair for us the customers, please allow access to our old videos
- [R5] Glide: Why remove the old messages that we like to see again
- [R2] Glitches and freezes: The app glitches so much. Not a fan of the speed of the app system. Very frustrating
- [R4] No Alert sound: Lately, I have not received any notification sounds. I have checked for updates and restarted my phone. No changes, what is going on?
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store