The Philadelphia Inquirer
The Philadelphia Inquirer app provides high-quality local journalism, especially sports and opinion pieces, but recent updates have introduced significant usability issues like forced portrait mode on tablets, frequent crashes, and excessive memory usage, alongside persistent complaints about intrusive ads and subscription management.
The Philadelphia Inquirer app offers strong local news coverage, including sports and opinion columns, which many users appreciate for its depth and integrity R9R15R43R121. However, recent updates have led to widespread frustration due to the app forcing portrait mode on iPads, consuming excessive device storage, and frequent crashing or loading errors R20R14R36. Users also consistently report issues with intrusive ads, difficulty canceling subscriptions, and a sometimes confusing user interface R3R4R17R47.
What users like
What users complain about
- Recent updates force portrait mode on iPads, making reading difficultR20R21R22R23
- App consumes excessive device storage (memory hog)R14R16R11R12
- Frequent crashing, freezing, or failure to load articles/appR36R41R120R104
- Intrusive and large ads, including scam ads, disrupt reading experienceR3R4R1R48
- Difficulty accessing content for subscribers or issues with login consistencyR6R70R49R31
- Some articles are slow to open or don't open at allR5R120
- Subscription cancellation process is difficult, requiring calls or chatR17R46R71
- Lack of features like 'listen to article', article sharing, or comicsR7R52R75R195
- User interface can be confusing with repeated articles or difficult navigationR47R49R69R102
- App is slow to load and scrollR87R44R165
Latest update · v28.3.1
What the developer says changed (the verdict above weighs this against what reviewers report):
We’ve added ID.me as a single sign on option, making it easier for eligible users to access account benefits.
Recurring themes
Who it's for
This app is for Philadelphia residents and sports fans who value in-depth local news and opinion pieces and are willing to tolerate significant technical glitches and intrusive ads R15R43R121. It is particularly suited for those who appreciate the 'full newspaper' digital replica R66R106. It is NOT for users who prioritize app stability, low memory usage, an ad-free experience, or the ability to read in landscape mode on tablets R20R14R3R36.
Evidence note: The recent reviews skew heavily negative, particularly regarding app performance, memory usage, and the removal of landscape mode. While there are positive comments about content quality, the technical issues are dominant in the recent feedback. The lifetime rating of 4.6 suggests a more positive historical experience, but the recent trajectory is clearly downward due to these specific problems.
Frequently asked
Does The Philadelphia Inquirer app support landscape mode on iPads?
Does the app have issues with memory usage?
Are there many ads in The Philadelphia Inquirer app?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R9] My Inquirer: I rely on Will Bunch’s column
- [R15] Great Way to Stay Informed: And it’s a non-profit, not owned by billionaires! All the news that fits, they print … unlike one larger national paper from New York.
- [R43] Excellent, in terms of content and ease of navigation.: I read the Inquirer and (mainly) the Daily News for Philadelphia sports news. It’s all there, everything from game results to stats to analysis and opinion. When the Phillies or Eagles make a roster change, that’s where I find out about it. Their three primary sports columnists each have their own style and are always enlightening. There are
- [R121] Highest quality journalism: It’s a joy and priviledge to read the news presented with true integrety, intelligence, depth and balance.
- [R117] New app & timely news: The new Inquirer is much easier to operate & navigate. The news articles are timely and very well written. I love it!
- [R119] Evening with paper: Have to say I never knew how much I missed reading the paper. Every night it’s been a pleasure reading. I truly see the difference in the writing styles. Keep up the great work.
- [R142] Keeping up to date: The Inquirer app is a great way for me to keep up to date across all topics, both regionally, nationally, and internationally. It is very well written and presented.
- [R66] 5 Stars Just for Using App Store Subscriptions: If nothing else, I would give this app 5 stars for letting me subscribe (and unsubscribe) to the Inquirer through the App Store, which means I don’t have to call and fight with a retention specialist if I ever want to cancel. Fortunately, the app itself is fantastic to use. Performs well on iPhone and iPad, and has a great “full newspaper” view that
- [R106] Essential!: A must have to keep up with Inquirer coverage! The updates are timely and there is still the option to read the Inquirer of school with the paper facsimile- perfect!
- [R20] Recent update doesn’t allow landscape: I always loved this app but the recent app update no longer allows reading in landscape. This is very annoying when reading on an iPad as you have to turn the iPad around and stand it upright. This doesn’t work well with most iPad cases. Please allow both landscape and portrait.
- [R21] Portrait mode only update?: I love reading the inquirer everyday on my iPad. But today, I noticed the app icon had changed from black to white. And now I can only use the app in portrait mode. It is much more difficult to read this way, and the stand on my case can’t hold it open that way. I didn’t mind that the price went up to almost $30/month, but that is a lot of money for a product that is
- [R22] Latest update is a downgrade: How do I go back to last version? This one is not switchable to landscape - why?
- [R23] Awful update: New update will not rotate on my IPad. So I can’t read it easily. Not acceptable. I hate it. Might drop my subscription.
- [R14] 16 GBs?!: I love the app for news and viewing the paper but something needs to be fixed with the cache/storage. I don’t download papers and yet the app is still occupying 16 GBs of memory at present and it grows each time I use it. I end up having to constantly delete, redownload, and log back-in in order to use the app and my iPad in general. This has only been an issue in the last 3 months. Real
- [R16] Memory Hog: Love the app and paper but it currently is using 9gb of memory on my phone. Why? I am going to have to delete the app.
- [R11] Uses too much space: I like the app but it’s taking up all the free space on my phone (32GB), which is absurd. The clear cache button doesn’t work. The only solution is to delete the app.
- [R12] Memory hog: This app eats up memory more than anything else on my phone. How can an app go to 50G of use after a month?
- [R36] App not loading: The App has been "experiencing difficulties" for quite a while. Am I the only one?
- [R41] App Won’t Open on my 16Pro: App Won’t Open on my 16Pro for months, despite routine automatic updates, and having deleted the app from the phone and reinstalled it. Previously, I would’ve given it five stars.
- [R120] I love the inky but the app is buggy: The app is pretty, but it crashes all the time and articles take forever to load. Please fix!
- [R104] App suddenly closes repeatedly: The Inquirer app has had all kinds of issues over the years but, with one exception, is much better than it used to be. But at least once every day while reading the digital Inquirer, the add just suddenly closes and I have to re-open it (and it reopens at the first page rather than my prior location). This happens at least once every day and still happens after I u
- [R3] Subscription with Ads?: I’m paying monthly for a subscription yet still get obnoxious full screen ads that take over the screen and article I’m reading. Really unfortunate. I won’t be renewing my subscription.
- [R4] Out of date articles and BIG ADs: I’m really getting fed up with this app. First, while many articles land in the app days before appearing in the published newspaper; there are many “breaking” stories that don’t show up in the app. The inline adds are getting so big you can’t scroll the page without launching the ads webpage. Finally the video ads become so intrusive it’s not worth reading th
- [R1] Half-baked app: I really want to support my local newspaper, but this app is not great, and worst of all the only advertising they manage to attract is from Nigerian princes, weight loss “secrets,” and other scams. I wish the app’s support would addresss issues instead of just ignoring them.
- [R48] App Articles Get Hijacked by Shady Ad Vendor: Since the latest update I find the app gets hijacked intermittently by shady full-page scam ad exploits, like “as an iPhone user you may have won” type things. This is the type of thing I expect to see from a low-quality website accessed via an unprotected web browser, not a paid subscription to a local newspaper accessed via their own app. Please im
- [R6] Figure out you online access policies: For the 2nd time in the past 12 months I've subscribed to your online paper. And for the 2nd time I am unable to access any articles, as I'm told I've reached my limit of free access, even though I am logged in. This is incredibly frustrating. I am paying for access and can't access.
- [R70] Poor Access and Mundane Stories: Unlike the New York Times, when I receive story alerts from The Inquirer, there’s a cumbersome sign-in process etc. that doesn’t work at all. Subscribed readers cannot immediately access the stories. Then, when I try to find the story via the app, your website seems to be full of non-prioritized stories mixed in with goofy sports topics and other mundane articles.
- [R49] Interface: Such a bad interface - why are all the articles repeated so many times on the homepage and why do I constantly have to sign in again and again. I rarely need to sign in with my nytimes password. It’s a very very frustrating interface and experience. Especially given that the monthly cost is so high.
- [R31] Hate the update: Can’t stand it when developers force iPad users to use portrait mode. It was fine until the update i just installed that forces me to view in portrait mode. With Magic Keyboard this is very awkward. It’s the same as expecting you to turn your laptop on its side. Fix it or i am unsubscribing, because the web version keeps forgetting i am a subscriber, and i am tired of logging in e
- [R5] Some articles don’t open: In the newspaper view, some articles do not open at all, or are very slow to open, with only a spinning circle appearing. Those same articles open fine on the website so it seems like an app problem.
- [R17] Predatory Subscription Practices: This paper makes it near impossible to cancel without a call or chat.
- [R46] Scam newspaper: Will continue to charge you, even after you cancel. No one ever responds, continue to fraudulently charge peoples credit cards. Do not subscribe to these this highly unethical newspaper.
- [R71] Can not cancel without calling / crazy ‘click bait’ ads: Hard to trust a news organization that uses tactics to make it hard to cancel or change your subscription. Really damages the trust I have in them. Can not cancel online or via app. WSJ does the same shady stuff. I assumed inquirer was better than them. The ads are really intrusive. I honestly think they are as bad as pop ups from click bai
- [R7] Love the Inquirer, but…: When will the “listen to article” feature be added to the app? Seems like a total miss. Why would I use the app if the convenience is on the website? As for the listen article feature on the website, for long articles, the page eventually refreshes, stopping the reader feature. And there’s no way to pick up where it left off. I hope you solve that glitch too. Keep up the
- [R52] Updated: mostly solid online edition of newspaper: Update December 2024: The app is now pretty solid and provides a good reading experience. It’s easy to navigate and double-clicking gets you a one-page version of an article (vs paging through the “paper” to get to the rest of an article. That said, there’s a basic feature missing. You should be able to “clip” any article and share it. There are
- [R75] App works fine but why no gift articles?: It’s a nice app. Easy to use and to navigate. Please consider adding a gift article button. It would be nice if I could share some of these stories with others.
- [R195] No Comics!: We subscribe to the Inky for my wife. I only read the comics. This app doesn’t include the comics section.
- [R47] Incredibly frustrating UI: Worst app experience ever. There are so many articles I give up on reading because dealing with the app just isn’t worth it. Makes me question my subscription
- [R69] Bit of a Mess: I had a previous subscription from kindle. It was simple to use. I could just read the paper from beginning to end. Now I feel like I’m endlessly having to arrow back to go forward. Many articles are repeated for several days and the amount of advertising is ridiculous. I will give it a few more weeks but will probably cancel, which is a shame because I love the Inquirer.
- [R102] Hard to navigate: Trying to read the newspaper online is challenging. You start reading in the newspaper format and scrolling through pages. Suddenly you can’t scroll and have to advance the page with a click in the upper right corner. Then suddenly the newspaper format changes and there is no obvious way to switch back.
- [R87] Slow: Loads slow and scrolling is tough to do
- [R44] Slow and jumpy: App trying to do way too much, and serving up ads slows down scrolling and reading stories everyday. So frustrating at times I just close out. Too bad since content pretty good. Recently added a new feature - app slows to serve up ads, then freezes and shuts down. Nice.
- [R165] Slow: Very slow and shutdown randomly
- [R2] 👍: App has improved a lot!
- [R65] Great: Quality programmed app
- [R53] Great app - Biased News: The app is great, it really is. The sports section is good. My issue is the Political Bias. All the major publications and cable news outlets do it, we all know that. However, I turn to local news to get the facts, not the “journalists’ feelings and opinions”. Sad to see that Philadelphia inquiry do this.
- [R149] Great sports coverage, but....: Five years ago I read the Inquirer front to back. The Inquirer has drifted left in their news coverage. I avoid reading anything but sports now. If not for the sports I would not have the app at all. I don’t want a right leaning paper, just appear unbiased.
- [R201] Philly Inquirer: I like the new format. Never understood why Philly.com usurped the prestige of Inquirer.com. The op-ed and opinions are overwhelmingly liberal, even for a moderate R! As a right leaning R, I don’t get your bias. It seems counterintuitive to alienate so many customers, especially when print is in such peril. Even your “conservative” writers cross over to the dark side far too reg
- [R51] Third rate newspaper: I pay $1/year under a special deal. That’s about what it’s worth. Generally pretty hard-left reporting, e.g., a riot is call a “social justice protest”. Unfortunately, it’s all Philly has for a newspaper.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store