Lumosity
Lumosity is generally praised for its engaging brain-training games that help with mental sharpness, but recent updates and a high, mandatory subscription cost are causing significant user frustration and technical issues.
Lumosity offers a variety of challenging brain games designed to improve cognitive functions like memory and focus. While many users find the games fun and beneficial for mental acuity, recent updates have introduced bugs, made some games less enjoyable, and the app's high subscription cost and limited free content are major points of contention.
What users like
What users complain about
- The app is not truly free, with most content locked behind a high-priced subscription.R5R10R86R250
- Recent updates have introduced bugs, lag, and made some games less enjoyable.R196R244R298R304
- Customer support is unresponsive or unhelpful, especially regarding account issues.R11R48R66R98
- Some games have unclear instructions or frustrating mechanics.R26R65R93R145
- Users report issues with unauthorized charges, difficulty canceling, and bait-and-switch subscription tactics.R20R154R328
- Lack of new games despite claims, and some existing games are repetitive.R7R17R33R335
- Age restrictions prevent some users from accessing the app.R18R27
Latest update · v10.20.59
What the developer says changed (the verdict above weighs this against what reviewers report):
- A fresh new exciting look - Zen Mode for calm, focused training sessions - Smoother, faster gameplay with upgraded brain games - New insights that make tracking your progress more fun
Recurring themes
Who it's for
Lumosity is for individuals looking for challenging brain games to improve cognitive functions like memory, focus, and processing speed, especially older adults or those seeking cognitive rehabilitation R13R21R30. It is not for users who are unwilling to pay a high subscription fee for full access, those who get frustrated by unclear game instructions, or individuals who are colorblind R5R10R26R93.
Evidence note: The recent reviews skew negative, which is common for apps with recent updates or pricing changes. The high lifetime rating suggests a more positive long-term user base, but the recent sentiment indicates a downward trajectory due to current issues.
Frequently asked
Is Lumosity truly free?
How much does Lumosity cost?
Are there issues with recent Lumosity updates?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Fun app: The games are both fun and challenging. Each game is short so they are great when you have a few minutes to kill.
- [R6] Fun and entertaining: Why not play challenging games
- [R8] La mejor app para el cerebro: Desde que la baje mi memoria han mejorado muchísimo. Vale la pena comprarla no importa el precio para tu cerebro mejora. 👍👍👍
- [R12] Keep you thinking: This game is a great to play it keeps your brain thinking and making fast decisions.
- [R44] Love it: The games are short, easy to play and it makes you feel fantastic to see your scores go up and up
- [R13] ATN: Love the variety and challenge Shows me my areas that need work. I am 85 and have had 2 concussions from falls .
- [R16] Great app: Nice way to Keep your brain in a good shape
- [R21] Great therapy tool: I have had a brain injury, Dai grade three and I found it very stimulating and helpful
- [R30] Brain workout: This kept this 86 year old brain busy. Loved it.
- [R4] Just started: Enjoying the challenge variety of games
- [R9] The best: The best of the big three brain game apps. Longest free play with a good variety of games.
- [R49] Exciting & Effective: So many games to play, and I love most every one. My ADD loves the stimulation and rewards. My mental processes are wonderfully exercised and continuously sharpened. Luminosity is my favorite gift to myself!
- [R5] Not Actually Free: Like Impulse and every single one of these apps, it's not actually free. You have a limited selection of things you can do unless you pay an unfair amount of money per month. Just make the app a one time purchase instead of lying about being free and helping.
- [R10] Liars: It costs a fortune you learn only after a huge time waste. It data mines worse than the fed. Only good to age 55.
- [R86] Paying 😔: I wish you didn’t have to pay to use Lumosity. Most people try to find websites to better them selves and we shouldn’t have to pay to do that
- [R250] ☹️: I love the game but hate the subscription. Why do we have to pay for EVERYTHING NOW? ☹️
- [R196] Long Time User, Frustrating Update: Used to be a nice part of the day to play for fifteen minutes or so. I don’t know why they made the changes they did but the “game feel” has totally changed for the worse. Maybe they have to justify the games for their prescription ADHD purposes? In any case, there’s no click to the keypad when you make a move and the visuals seem paler and less snappy. I’m sorr
- [R244] Do not use update: I have loved Lumosity, and have used it for some time - almost every day. I updated recently and wish that I had not. There is very frustrating lag time and other issues with some of the games that I have played. That never used to happen. I agree with some others who have asked that we might have the option to return to how things worked prior to the update. Or at least fix the
- [R298] Was good.: It used to be my favourite app since the latest update not at all impressed. Much slower and less fun.
- [R304] CHANGE IT BACK: Why would you go and change everything- it’s horrible now. Revert it back to how it was!
- [R11] Not working at all: I have been using the paid this app for several years. However, in the past week I have not been able to log on, being sent in cereals by AI, not getting responses to my email, etc. VERY FRUSTRATED- PLEASE FIX THIS!
- [R48] Lost 126 day streak: I lost my 126 day streak along with all my badges simply because I wanted to change my email address. Now they are acting as if I am brand new and having me start all over. Support is absolutely the worst I have ever dealt with.
- [R66] Sign in: Ridiculous!!!!!! Hardest time ever on an app to reset password !!!!!!!
- [R98] Cheated: While their games are fine, their service is not good. They deleted my account without consent or notification after I upgraded my subscription to premium. That left me without access to premium features. Now their solution is like create a new account and they will restore access to remainder duration of my subscription. Again, I have to create a new account they can not restore my old a
- [R26] Quite silly and basic: The games are very simplistic. One is shown directions but then once one begins to play the games move faster and there are more moving parts. Why not just show the games as they are meant to be played? The games are very rudimentary with poor graphics. I paid before I had tried it enough. It is not worth the price. A five year old may enjoy them.
- [R65] Maybe: Some games are great and too many don’t explain the how well enough. Its frustrating too often.
- [R93] ANNOYING AS HELL!!!!!: If you use the free version, just get ready to rip your hair out because a lot of the games are pointless and annoying to try to figure out how to play. You can’t skip over them, you can’t quit them and you can’t bypass any. The free version only gives you three games a day to play which isn’t a big deal, but you have to play them in the order they give them to you with like
- [R145] Controls don’t work: The Controls within the game don’t respond. It’s frustrating. And the directions are relatively unclear. I’m only 50 so I should get it!
- [R20] Great App, bait and switch payment plan: I have found Lumosity to be a fun and challenging app. I thought about doing a trial subscription, but when I tried to subscribe for a monthly plan, it immediately shifted to a yearly subscription. I am a musician, and there are music apps that try to do this same thing, and worse, after having a free trial subscription, they charge you and make it impossib
- [R154] They charge you without consent: The app itself is great, but they will charge you without your consent and then there’s literally no way to cancel unless you reach out to their team. Awful model. They should simply lock the app features once the free trial is done.
- [R328] Premium purchase did not work??: I was charged for the premium purchase but the app is still stuck on “non-premium” mode. I even tried deleting and redownloading the account. This is very disappointing. I wasted £8.99 for nothing!
- [R7] PLS FINISH MAKING HIGHWAY HAZARDS: PLS FINISH MAKING HIGHWAY HAZARDS
- [R17] New games: They keep saying new games coming it’s been over a year and nothing!
- [R33] ONE STAR: I am, by their stats one of the top five players of Highway Hazards. I have been playing lumosity since i was in high school, and i get that they are making cool updates aesthetic and sort of game play wise. But it has been OVER 6 (SIX) months of “Coming Soon” with no update and they dont answer dms. Absolutely disappointed. WOULDNT ALLOW ME TO POST WITH ONE STAR.
- [R335] Still samey after all these years: I used to play this on the way to work years ago and thought it was pretty good at the time. I decided to have another look at it and was a little bit disappointed in how it hadn’t really developed. But then if it ain’t broke don’t fix it. All the old games are still going strong. There are a few new ones but there was not enough development in the app to persuad
- [R18] Umm fix: I’m 12 and it’s not letting me in
- [R27] WHAT DO YOU MEAN NOT MY AGE: I LITERALLY AM 9 AND THEY SAY ITS NOT MY AGE ON THE PAGE IT SAYS 9+ AND IT DOESENT LET ME IN
- [R286] New update: The new update is a massive disappointment, specifically the Train of Thought game. Once a fun challenging game (I was on level 14 with a few scores 70+) is now so frustrating. If you make a single error there is zero point carrying on with the game since you can’t progress unless you get a perfect score. This leads to constant quitting the game and restarting. I have cancelled my a
- [R31] App prob: This is the second time in as many weeks that my progress has not been counted ! I’m at almost 1500 days and it’s frustrating trying to get answers from the app
- [R47] Fish Pond: I have used this app over 3 years. However, I can’t get the ball to move to feed the fish. I use light strokes heavy strokes, in all directions with maybe 1 ball discharges. Help!
- [R191] One language: How to understand if it's only English · translated
- [R194] Colorblind folks unwelcome: The first game that this app pushed on me required being able to see colors, although I’m colorblind. No option was available to skip this game or to try something different.
- [R138] $20 jump in 1 year: Price hike with very little changes is not good customer service. I enjoy this app but this decision was not in the interest of the user. Not worth it.
- [R318] WAS amazing, but…: I used this app as a free user for a while, there’s no real point in using as a non-premium member, and I enjoyed it, so I bought the premium membership. I thought it was excellent, have used it for a year and really enjoyed seeing progress and feeling “smarter”. However, the new update has turned me off - the aesthetic is a step backwards, and the cost of membership going up to
- [R371] Greedy: I love this kind of games. I got Geist, Peak and impulsive I paid for them I try others but they’re not good enough…. Anyway it’s to expensive. The games that I mentioned before they were between 20 to 30. This one is 44£ and that’s to much I won’t pay unless there is an offer or they reduce the price to a decent amount
- [R450] Premium expensive price!: At the beginning, I love this app, it was great, until a lot of things are inaccessible because I have to pay for this. I think the price is unreasonably high. If it was cheaper, this would be amazing. Also, I am a student and things could be a little cheaper! The games also is repetitive to see.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store