Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

TapeACall

30
User verdict / 100 High confidence In trouble

TapeACall is praised for its ease of use and reliability in recording calls, but recent significant price increases, persistent technical issues like dropped calls and merging problems, and a lack of transparent pricing and responsive customer support are causing widespread user frustration.

4.3★ lifetime (37,843) Free + in-app purchases since 2013 by Mosaic S.r.l. updated 2.9 mo ago recent negative 79% 120 reviews across 3 regions
Pricing & Subscriptions Functionality & Reliability Customer Support Ease of Use Privacy Concerns
5★26
4★8
3★8
2★7
1★151
recent reviews across 3 regions, vs the 4.3★ lifetime average

TapeACall is a call recording app that users have historically found effective and easy to use across both iOS and Android platforms. However, recent updates and policy changes have led to numerous complaints regarding substantial price increases, difficulties with call merging and recording reliability, and a perceived lack of transparency around its 'free' offering, with many users reporting issues accessing support or managing subscriptions.

What users like

  • Effective and easy to use for recording callsR3R9R12R34
  • Valuable for saving important conversations and professional useR3R9R29R32

What users complain about

  • Significant and unexpected price increases for subscriptionsR2R4R16R22
  • Frequent issues with call merging, dropping calls, and recording failuresR1R7R8R20
  • Lack of transparency regarding pricing and the app not being truly freeR6R13R14R15
  • Poor or non-existent customer support, making refunds and issue resolution difficultR5R13R18R36
  • Difficulty accessing or managing recordings, especially after canceling subscriptionsR18R21R27R41
  • Confusing and cumbersome user interface, particularly for incoming callsR5R8R46R60
  • Concerns about data privacy, including phone number collection and potential sharingR31R51R58R71
  • Issues with subscriptions auto-renewing unexpectedly or double chargingR11R16R26R56
  • App not working in certain countries or with dual SIM phonesR42R45R62R73

Latest update · v8.0.54

What the developer says changed (the verdict above weighs this against what reviewers report):

"With a great app comes great responsibility" a well known uncle once said. This is why we have improved ours, fixing some minor bugs and issues. And remember that if you like the app, you can let us know by leaving a superb review.

Recurring themes

Pricing & Subscriptions negative
Many users are upset about recent, significant price increases (e.g., from $19/year to $69/year or $29.99 to $79.99), feeling it's inexcusable for a call recording app. There are also frequent complaints about the app being advertised as 'free' but requiring immediate payment or subscription for any functionality, often after users have already provided personal information. Users report being charged unexpectedly after 'free trials' or being double-charged.R2R4R6R11
Functionality & Reliability negative
Many recent reviews indicate the app frequently fails to work as intended. Users report issues with calls not dialing out, not ringing, not recording, or dropping during the merging process. The 'merge calls' feature, which is central to its operation, is often cited as confusing, cumbersome, or simply not working, contradicting developer claims of 'no more call merging'. Some users also experience recordings stopping prematurely or being inaccessible.R1R5R7R8
Customer Support negative
A significant number of users report extreme difficulty or complete inability to contact customer support for issues like refunds, subscription problems, or technical glitches. Many describe support as non-existent, automated, or unresponsive, leading to frustration and unresolved problems.R5R13R18R36
Privacy Concerns negative
Users express discomfort with the app requesting excessive personal information, specifically phone numbers, for 'verification' before disclosing pricing or allowing use. There are concerns that this data might be sold to telemarketing companies, leading to spam calls.R15R31R51R58
Ease of Use mixed
While many long-term users praise the app for being 'super easy to use' and 'excellent for quick and easy phone call recording', a significant number of recent reviews describe it as confusing, hard to use, or cumbersome, especially for incoming calls or the merging process.R3R5R8R12

Who it's for

This app is for individuals who need to record phone calls for personal or professional reasons, such as saving memories of loved ones or transcribing sales calls R3. It is best suited for those who prioritize ease of use for outgoing calls and are willing to pay a premium subscription, provided the technical issues are resolved R9R12R34.

Evidence note: The recent reviews skew heavily negative (0.79 recent-negative signal), focusing on pricing, technical issues, and support. While there are older positive reviews praising ease of use and reliability, these are less prevalent in the recent sample. The developer's notes mention 'fixing some minor bugs and issues,' but recent reviews directly contradict this, with users still reporting significant bugs and functionality failures R1R20R25R37.

Frequently asked

Is TapeACall really free?
No, TapeACall is not truly free; while it's free to download, users must pay a subscription fee, typically after a short trial period, to access any recording functionality R6R14R17R23.
How much does TapeACall cost?
TapeACall's subscription price has recently increased significantly, with users reporting yearly costs ranging from $60 to $80, up from previous prices of $19 to $30 R2R4R16.
Does TapeACall work reliably for recording calls?
Recent reviews indicate that TapeACall frequently experiences reliability issues, with users reporting problems like calls not recording, dropping during merging, or recordings stopping prematurely R1R20R25R37.
Can I get a refund if the app doesn't work?
Many users report extreme difficulty or inability to get refunds, with customer support often being unresponsive or unhelpful R13R37R38R39.
Are there privacy concerns with TapeACall?
Yes, users have expressed privacy concerns regarding the app's requirement to provide a phone number for 'verification' before use, with some fearing their data might be sold to telemarketing companies R15R31R51R58.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] 5/5 · US The best: This is the best on google and iOS platforms. I loved this app and I switched to iOS and it is still awesome. I tried others but it doesn’t comes to this app. I have been able to save messages of someone dear to me that has passed away and I am so grateful for this app.
  2. [R9] 5/5 · US I’ll take this Call: Great app. Been using the regular, paid app. Perfect for my situation.
  3. [R12] 5/5 · US Super easy to use: Excellent for quick and easy phone call recording.
  4. [R34] 5/5 · US Great recording service: Highly recommended and works every time!
  5. [R29] 5/5 · US Thank you: Saved a life
  6. [R32] 5/5 · US Got you now F*[<£R: Good app to record the snakes who slither spinelessly preying on those they “think” are weak
  7. [R2] 1/5 · US Price increase: I've been using this app for years and it's good but I just got notice of a pricing increase that is absolutely ridiculous and there's no way I'm renewing it. $19 a year to $69 a year. Inexcusable.
  8. [R4] 1/5 · US Loved this App for Years Until: Until they decided to raise their yearly subscription price from $29.99 to $79.99. Loved this app, but not enough for a $50 subscription increase.
  9. [R16] 1/5 · US Cancelled, prior to last Nov, ‘23 just charged 2024: Awkward ro use. Suddenly too expensive at $60 a year, and now, though I cancelled months ago and it e expired Nov18, 2023, I was just charged Jan 2024 64(+) but the expiration date still says Nov 18, 2023: and that I had cancelled my subscription. You know Moses law said theft should be repaid from 2x to 5x to the victim. I bet you’d be more car
  10. [R22] 1/5 · US Not free requires a monthly subscription: Why would a one time chargeable app require a monthly subscription? It’s not like they’re having to maintain the servers.
  11. [R1] 1/5 · US Doesn't work after last update: After last update, it doesn't dial out, does not ring, does not record
  12. [R7] 1/5 · US It’s a no for me: For some reason it doesn’t allow you to record conference calls. I wouldn’t recommend this app.
  13. [R8] 1/5 · US Confusing: I got this a while back, but it’s not as described. It advertises “no more call merging” but is just that, a bot you call and merge into your call for recording. Why can’t someone make a simple app that can just record the call on the phone as it’s happening?!?!?! When time is of the essence, merging in a bot to record is not doing the job, and makes this no different that 1000 other
  14. [R20] 1/5 · US It’s a scam: I don’t recommend installing this app. The “merge calls” option theoretically allowing to record calls simply doesn’t work. When you tap the button, nothing happens. And they don’t allow you to test it - money first! So I, being a journalist, failed to record an important interview and lost spent $10 for an app which doesn’t work. Don’t repeat my mistake folks.
  15. [R6] 4/5 · US It’s not free as advertised: But I needed it for work. So I had no choice. Kinda weak.
  16. [R13] 1/5 · US Didnt work charged me 59.99: I have all the documentation via email when I originally attempted to install the app. It did not work. I gave up on it and was charge randomly a month later! Terrible support!!
  17. [R14] 1/5 · US This garbage app HIDES the fact you have to PAY for it.: Reported for not mentioning in app purchases. Otherwise this app is unusable. Who needs this kind of shady business practice?
  18. [R15] 1/5 · US Not transparent - they want you info first before telling you there plans: I don’t like how they want my information first (email and phone number) and then tell me my options are (trail, monthly, or yearly subscription). I’m looking for a free app and don’t want to give you my information for no reason.
  19. [R5] 1/5 · US Renege on trial..: Initially downloaded based on a 3 day trial however after trying it once, I decided to delete the App as the process was convoluted. Tried to contact via their support and it was non-existant. Tried Apple support and they refused a refund..the whole thing was a scam as there was no trial period…
  20. [R18] 1/5 · US I can’t upload even though I paid: For some reason, my uploads have been capped suddenly. It says they will renew on November 2023, which is last year. Support is not responding. I need to upload recordings to do my job. This is a disaster. I hate this app and the people who make it so much. They never respond and something is always wrong with it. I hope Otter adds call integration so I can just
  21. [R36] 1/5 · US Subscription not recognized: I had to delete & reload app. It does not recognize my remaining active subscription Tech support has not acknowledging my support request.
  22. [R21] 3/5 · US Recordings: You can’t edit the recordings. So to play back or you would have to listen to the whole entire audio. This should of been a no brainer to have add it.
  23. [R27] 1/5 · US Subscription: App does its job; I’m giving it a one star, deservingly I feel, because it REQUIRES you to be subscribed to listen to YOUR recordings you have already made on it. Unsubscribed cause I had no use for it for a while; wanted to go in and listen to an old recording and I had to subscribe again to access it at all. Very cheap way to milk money from your customers in my opinion.
  24. [R41] 1/5 · US It’s Not working 🖤 There is no forward or share button.. How do I or share a recording.: Management, It’s Not working 🖤 There is no forward or share button.. How do I forward or share a recording.
  25. [R46] 3/5 · US Incoming calls: I found this very hard to use for incoming calls
  26. [R60] 1/5 · CA Not user friendly: Not user friendly at all. You have to press many buttons manually to record a call. And that’s no free trial unless you subscribe annually. So I just paid one month ($1X) to try the app and found out how difficult it is to use. Stopped my monthly subscription and wouldn’t recommend this app
  27. [R31] 1/5 · US Chinese call monitoring system: 通话记录和转录 is the actual name. They ask for waaaay too much information. I felt very uncomfortable using this app so I cancelled the free trial immediately (it’s $49.99 after the first 7 days btw so please observe that) and deleted the app. The security of your data is your own so I would make a decision based on how comfortable you feel with this sort of application.
  28. [R51] 1/5 · CA Scam: Be careful don’t use this app. It is simply a scam. It main purpose is data collection. It is just a simple recording app, it is not rocket science. So why you ask for the phone number. And even after providing the phone number then they ask you to buy it otherwise you cannot use the app. So why you didn’t mention that first, so I wouldn’t give out my phone number. So they will get your pho
  29. [R58] 1/5 · CA Skimming software: They sell your phone number to telemarketing companies. Why would someone wants my personal recording to be saved on your servers? Be aware.
  30. [R71] 1/5 · CA Red flag right off the hop: This app requires you to forfeit your phone number for a “verification” code. This is a huge red flag as they do not indicate what they do with your number. Publishers like this take your phone number and sell them to call centres and other agency’s that wish to purchase such info. I suggest not using this app until they remove the verification requirement. Do not use
  31. [R11] 2/5 · US Worked for maybe 2 weeks: Payed for the entire year then got maybe 2-3 weeks of service then got payment failed what????
  32. [R26] 1/5 · US This app is a scam, beware…!: I downloaded this app in the hope that I might help my sister diagnose a problem she was having with her phone… I never used it. Two days later I received a bill for $65.31 for this “free “app. Did I mention I never used it? Not even once. Beware.
  33. [R56] 1/5 · CA WARNING!! Don’t sign up for “free” trial.: Will automatically charge you after trial period is over. Website is also trash always glitches hard to try and contact customer service. Be careful.
  34. [R42] 1/5 · US A joke: This when straight to foreign countries no way to correct this whatsoever had to delete completely
  35. [R45] 1/5 · US Usable in Limited countries: In 2015, I had paid for this app from Bangladesh. 🇧🇩 Some years I became very fan for this app till 2017. After that my countries vanished from their listing! also my subscription!! I had contacted on many ways with developer but unfortunately no response no refund very frustrating experience.
  36. [R62] 3/5 · CA Will only record one line: I’m using a dual sim phone and it is only recording one line. Also, what’s the difference between TapeACall pro and TapeACall:call recorder?
  37. [R73] 1/5 · CA Supporting: Why does not support Vietnam?
  38. [R17] 1/5 · US Didint even let me in unless buying premium so annoying..!!!!: Didint let me go in was waiting to download finally let me in and didint let me in untile a bught premium
  39. [R23] 1/5 · US SCAM SCAM SCAM: This app is not free. There is a pay wall after you give personal information
  40. [R25] 1/5 · US Terrible: Hard to use and doesn’t always record. Said it was recording a phone call that I made with which was very imprortant. After hanging up, timer would stop and showed that the call was still recording. When I finally got it to stop, nothing had been recorded.
  41. [R37] 1/5 · US SCAM!!! DONT SUBSCRIBE !!!: They will take your money! the app doesn’t record for more than 45 seconds. And when you complain to their customer service, they will never respond. They use a robo chat that doesn’t respond to you and just says “i can’t find any information connected to your account” no matter how much information you provide (phone number, emails, etc.) and the customer service email
  42. [R38] 1/5 · US SCAM AND NO REFUND: The app doesn’t work. I was charged for the subscription then told I didn’t qualify for a refund. THE APP DOES NOT WORK!!!
  43. [R39] 1/5 · US I can’t reach the developer: I was paying yearly, but before my yearly renewal I downgraded to monthly. I was charged and Apple confirmed my payment, but this app keeps saying paying failed so I haven’t been able to use it since. I have a lot of recordings that I don’t have access to and Apple directed me to go to App Support on Tape A Call, I told them when I click on that, it says page not found

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store