TapeACall
TapeACall is praised for its ease of use and reliability in recording calls, but recent significant price increases, persistent technical issues like dropped calls and merging problems, and a lack of transparent pricing and responsive customer support are causing widespread user frustration.
TapeACall is a call recording app that users have historically found effective and easy to use across both iOS and Android platforms. However, recent updates and policy changes have led to numerous complaints regarding substantial price increases, difficulties with call merging and recording reliability, and a perceived lack of transparency around its 'free' offering, with many users reporting issues accessing support or managing subscriptions.
What users like
What users complain about
- Significant and unexpected price increases for subscriptionsR2R4R16R22
- Frequent issues with call merging, dropping calls, and recording failuresR1R7R8R20
- Lack of transparency regarding pricing and the app not being truly freeR6R13R14R15
- Poor or non-existent customer support, making refunds and issue resolution difficultR5R13R18R36
- Difficulty accessing or managing recordings, especially after canceling subscriptionsR18R21R27R41
- Confusing and cumbersome user interface, particularly for incoming callsR5R8R46R60
- Concerns about data privacy, including phone number collection and potential sharingR31R51R58R71
- Issues with subscriptions auto-renewing unexpectedly or double chargingR11R16R26R56
- App not working in certain countries or with dual SIM phonesR42R45R62R73
Latest update · v8.0.54
What the developer says changed (the verdict above weighs this against what reviewers report):
"With a great app comes great responsibility" a well known uncle once said. This is why we have improved ours, fixing some minor bugs and issues. And remember that if you like the app, you can let us know by leaving a superb review.
Recurring themes
Who it's for
This app is for individuals who need to record phone calls for personal or professional reasons, such as saving memories of loved ones or transcribing sales calls R3. It is best suited for those who prioritize ease of use for outgoing calls and are willing to pay a premium subscription, provided the technical issues are resolved R9R12R34.
Evidence note: The recent reviews skew heavily negative (0.79 recent-negative signal), focusing on pricing, technical issues, and support. While there are older positive reviews praising ease of use and reliability, these are less prevalent in the recent sample. The developer's notes mention 'fixing some minor bugs and issues,' but recent reviews directly contradict this, with users still reporting significant bugs and functionality failures R1R20R25R37.
Frequently asked
Is TapeACall really free?
How much does TapeACall cost?
Does TapeACall work reliably for recording calls?
Can I get a refund if the app doesn't work?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R3] The best: This is the best on google and iOS platforms. I loved this app and I switched to iOS and it is still awesome. I tried others but it doesn’t comes to this app. I have been able to save messages of someone dear to me that has passed away and I am so grateful for this app.
- [R9] I’ll take this Call: Great app. Been using the regular, paid app. Perfect for my situation.
- [R12] Super easy to use: Excellent for quick and easy phone call recording.
- [R34] Great recording service: Highly recommended and works every time!
- [R29] Thank you: Saved a life
- [R32] Got you now F*[<£R: Good app to record the snakes who slither spinelessly preying on those they “think” are weak
- [R2] Price increase: I've been using this app for years and it's good but I just got notice of a pricing increase that is absolutely ridiculous and there's no way I'm renewing it. $19 a year to $69 a year. Inexcusable.
- [R4] Loved this App for Years Until: Until they decided to raise their yearly subscription price from $29.99 to $79.99. Loved this app, but not enough for a $50 subscription increase.
- [R16] Cancelled, prior to last Nov, ‘23 just charged 2024: Awkward ro use. Suddenly too expensive at $60 a year, and now, though I cancelled months ago and it e expired Nov18, 2023, I was just charged Jan 2024 64(+) but the expiration date still says Nov 18, 2023: and that I had cancelled my subscription. You know Moses law said theft should be repaid from 2x to 5x to the victim. I bet you’d be more car
- [R22] Not free requires a monthly subscription: Why would a one time chargeable app require a monthly subscription? It’s not like they’re having to maintain the servers.
- [R1] Doesn't work after last update: After last update, it doesn't dial out, does not ring, does not record
- [R7] It’s a no for me: For some reason it doesn’t allow you to record conference calls. I wouldn’t recommend this app.
- [R8] Confusing: I got this a while back, but it’s not as described. It advertises “no more call merging” but is just that, a bot you call and merge into your call for recording. Why can’t someone make a simple app that can just record the call on the phone as it’s happening?!?!?! When time is of the essence, merging in a bot to record is not doing the job, and makes this no different that 1000 other
- [R20] It’s a scam: I don’t recommend installing this app. The “merge calls” option theoretically allowing to record calls simply doesn’t work. When you tap the button, nothing happens. And they don’t allow you to test it - money first! So I, being a journalist, failed to record an important interview and lost spent $10 for an app which doesn’t work. Don’t repeat my mistake folks.
- [R6] It’s not free as advertised: But I needed it for work. So I had no choice. Kinda weak.
- [R13] Didnt work charged me 59.99: I have all the documentation via email when I originally attempted to install the app. It did not work. I gave up on it and was charge randomly a month later! Terrible support!!
- [R14] This garbage app HIDES the fact you have to PAY for it.: Reported for not mentioning in app purchases. Otherwise this app is unusable. Who needs this kind of shady business practice?
- [R15] Not transparent - they want you info first before telling you there plans: I don’t like how they want my information first (email and phone number) and then tell me my options are (trail, monthly, or yearly subscription). I’m looking for a free app and don’t want to give you my information for no reason.
- [R5] Renege on trial..: Initially downloaded based on a 3 day trial however after trying it once, I decided to delete the App as the process was convoluted. Tried to contact via their support and it was non-existant. Tried Apple support and they refused a refund..the whole thing was a scam as there was no trial period…
- [R18] I can’t upload even though I paid: For some reason, my uploads have been capped suddenly. It says they will renew on November 2023, which is last year. Support is not responding. I need to upload recordings to do my job. This is a disaster. I hate this app and the people who make it so much. They never respond and something is always wrong with it. I hope Otter adds call integration so I can just
- [R36] Subscription not recognized: I had to delete & reload app. It does not recognize my remaining active subscription Tech support has not acknowledging my support request.
- [R21] Recordings: You can’t edit the recordings. So to play back or you would have to listen to the whole entire audio. This should of been a no brainer to have add it.
- [R27] Subscription: App does its job; I’m giving it a one star, deservingly I feel, because it REQUIRES you to be subscribed to listen to YOUR recordings you have already made on it. Unsubscribed cause I had no use for it for a while; wanted to go in and listen to an old recording and I had to subscribe again to access it at all. Very cheap way to milk money from your customers in my opinion.
- [R41] It’s Not working 🖤 There is no forward or share button.. How do I or share a recording.: Management, It’s Not working 🖤 There is no forward or share button.. How do I forward or share a recording.
- [R46] Incoming calls: I found this very hard to use for incoming calls
- [R60] Not user friendly: Not user friendly at all. You have to press many buttons manually to record a call. And that’s no free trial unless you subscribe annually. So I just paid one month ($1X) to try the app and found out how difficult it is to use. Stopped my monthly subscription and wouldn’t recommend this app
- [R31] Chinese call monitoring system: 通话记录和转录 is the actual name. They ask for waaaay too much information. I felt very uncomfortable using this app so I cancelled the free trial immediately (it’s $49.99 after the first 7 days btw so please observe that) and deleted the app. The security of your data is your own so I would make a decision based on how comfortable you feel with this sort of application.
- [R51] Scam: Be careful don’t use this app. It is simply a scam. It main purpose is data collection. It is just a simple recording app, it is not rocket science. So why you ask for the phone number. And even after providing the phone number then they ask you to buy it otherwise you cannot use the app. So why you didn’t mention that first, so I wouldn’t give out my phone number. So they will get your pho
- [R58] Skimming software: They sell your phone number to telemarketing companies. Why would someone wants my personal recording to be saved on your servers? Be aware.
- [R71] Red flag right off the hop: This app requires you to forfeit your phone number for a “verification” code. This is a huge red flag as they do not indicate what they do with your number. Publishers like this take your phone number and sell them to call centres and other agency’s that wish to purchase such info. I suggest not using this app until they remove the verification requirement. Do not use
- [R11] Worked for maybe 2 weeks: Payed for the entire year then got maybe 2-3 weeks of service then got payment failed what????
- [R26] This app is a scam, beware…!: I downloaded this app in the hope that I might help my sister diagnose a problem she was having with her phone… I never used it. Two days later I received a bill for $65.31 for this “free “app. Did I mention I never used it? Not even once. Beware.
- [R56] WARNING!! Don’t sign up for “free” trial.: Will automatically charge you after trial period is over. Website is also trash always glitches hard to try and contact customer service. Be careful.
- [R42] A joke: This when straight to foreign countries no way to correct this whatsoever had to delete completely
- [R45] Usable in Limited countries: In 2015, I had paid for this app from Bangladesh. 🇧🇩 Some years I became very fan for this app till 2017. After that my countries vanished from their listing! also my subscription!! I had contacted on many ways with developer but unfortunately no response no refund very frustrating experience.
- [R62] Will only record one line: I’m using a dual sim phone and it is only recording one line. Also, what’s the difference between TapeACall pro and TapeACall:call recorder?
- [R73] Supporting: Why does not support Vietnam?
- [R17] Didint even let me in unless buying premium so annoying..!!!!: Didint let me go in was waiting to download finally let me in and didint let me in untile a bught premium
- [R23] SCAM SCAM SCAM: This app is not free. There is a pay wall after you give personal information
- [R25] Terrible: Hard to use and doesn’t always record. Said it was recording a phone call that I made with which was very imprortant. After hanging up, timer would stop and showed that the call was still recording. When I finally got it to stop, nothing had been recorded.
- [R37] SCAM!!! DONT SUBSCRIBE !!!: They will take your money! the app doesn’t record for more than 45 seconds. And when you complain to their customer service, they will never respond. They use a robo chat that doesn’t respond to you and just says “i can’t find any information connected to your account” no matter how much information you provide (phone number, emails, etc.) and the customer service email
- [R38] SCAM AND NO REFUND: The app doesn’t work. I was charged for the subscription then told I didn’t qualify for a refund. THE APP DOES NOT WORK!!!
- [R39] I can’t reach the developer: I was paying yearly, but before my yearly renewal I downgraded to monthly. I was charged and Apple confirmed my payment, but this app keeps saying paying failed so I haven’t been able to use it since. I have a lot of recordings that I don’t have access to and Apple directed me to go to App Support on Tape A Call, I told them when I click on that, it says page not found
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store