Denver News from 9News
The Denver News from 9News app is currently experiencing significant usability issues due to a recent update, with many users reporting problems with loading, navigation, and core features, despite a strong historical reputation for reliable local news.
The Denver News from 9News app, while historically well-regarded for its local news coverage, has seen a sharp decline in user satisfaction following a recent update. Users are reporting widespread issues with the app's performance, design, and functionality, particularly concerning weather information and general navigation.
What users like
- Provides reliable and trustworthy local news coverage with an objective view.R1R2R3R8
- Anchors and reporters are well-liked and provide engaging content.R10R14R121R127
- Offers quick notifications for important local news.R6R146
- Serves as a connection to hometown news for users living out of state.R4R138R159
What users complain about
- The app frequently fails to load content or freezes on the loading screen.R32R34R38R39
- The weather section is often blank, doesn't load, or is difficult to use.R16R17R18R21
- The new format and design are considered user-unfriendly, confusing, and difficult to navigate.R9R19R20R29
- The app lacks a search function, making it hard to find specific stories.R25R26R42R65
- Notification settings are ineffective, with users receiving unwanted alerts despite configuration.R12R132
- The app forces portrait mode on iPads, removing landscape functionality.R30R37R57R59
- There is no dark mode, and the bright white background is uncomfortable for some users.R5R40R58R69
- Users cannot easily return to the homepage after reading an article, often requiring a full app restart.R62R67R72R75
- Videos are preceded by too many ads, including before live feeds.R153R167R192R209
- The app automatically stops music or ends calls when opened.R46R49
- Some users perceive a political bias in the news reporting.R13R28R206
Latest update · v50.15.4
What the developer says changed (the verdict above weighs this against what reviewers report):
Bug fixes and improvements
Recurring themes
Who it's for
This app is for users who prioritize 9News' specific local reporting and on-air personalities, and who are willing to tolerate significant technical issues and a difficult user interface R1R2R3R10. It is not for users who need a consistently functional, easy-to-navigate news app, reliable weather information, or landscape mode on an iPad R9R18R30R42.
Evidence note: The recent reviews skew heavily negative, focusing almost entirely on issues introduced by the latest update. While there are positive comments about the news content itself, these are often overshadowed by complaints about the app's functionality. The lifetime rating of 4.7 reflects a much more positive past experience, indicating a sharp negative trajectory with the recent update.
Frequently asked
Does the 9News app support landscape mode on iPads?
Are there issues with the weather section in the 9News app?
Does the 9News app have a dark mode option?
Is the 9News app free to download?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Reliable: I can trust 9 News to always report the truth.
- [R2] 9news viewer from Highlands Ranch: We support 9news 100%. I love the next show. I like how you guys present the news that’s real. There’s no spin on it just real good solid stories and around the world news as well as local. We love you guys.
- [R3] 9 News: No matter what time of day be at the morning it’s rarely in the afternoon but evening the rest of the day whenever I watch the news channel 9 rocks there they are not biased. They give a very good objective view, and the people are above and beyond doing their duties, which is great.
- [R8] Next rocks: Kyle Clark is the greatest interviewer of all time. Channel 9 is trustworthy. Please don’t change.
- [R10] Great on air personalities: I’m just enjoying the on air personalities All the usual are great the new additions phill. Loving him. Kyle Clark. Great political debates
- [R14] 9News….my hometown news: I love the anchors and reporters on 9news. They cover the entire State and bring informative news to all, with a little entertainment added in.
- [R121] Kathy Sabine: Main reason I watch!
- [R127] Hello: I love watching 9 news in the mornings .. I won’t watch any other News channel. I love watching Gary And everybody..
- [R6] Fits my favorite local news into my hands: Channel 9 rocks and their app does too! Quick to hit me with notices of important local news that keeps me informed. I appreciate their team of journalists and how they get me real news, data and info.
- [R146] fast reporting: 9NEWS has amazing coverage of not only Denver but the whole country. They often report on issues and events faster than any national news station
- [R4] Thank you!: My connection to back home. I read this daily.
- [R138] Thank you!!: I’m in San Diego, and your Mobil Ap enables me to see what is happening where my family lives in Broomfield.
- [R159] Thank you: I now live in Venice, Florida, but have family here in Colorado. I enjoy seeing the 9 news programs from afar. Thank you for reporting the news as news and not adding your opinions. Philip Lucero-
- [R32] Start up screen: If you click on the notification, the start up loading blue screen freezes up and does not open the app
- [R34] Update bugs: Takes forever to open and when it does it won’t load consistently Please fix the issue
- [R38] New app fails to load: The old app was great. The new app… takes forever to load or doesn’t load at all. If I click on a notification, I’ll typically get a blank screen or it’ll freeze on the loading screen. It’s like the app is trying to authenticate the user and then fails. Please fix
- [R39] Horrible changes to app: I don’t know why 9 News can’t manage to have a user friendly app or website. It’s been awful for years and somehow they’ve managed to make it worse. Can’t get the app to even open half the time. Layout and access to stories is illogical. Weather section is all videos and no actual written reports. When I get a news notice I NEVER have been able to click and open it in the
- [R16] Terrible app: The weather always has a blank white page and most of the time doesn’t refresh. Deleted app and reloaded and just never shows up.
- [R17] New app needs a lot of work 5/6/26: The new app really needs some help. Having reloaded this a few times already, weather rarely works as nothing will show. Also, only works in portrait mode??
- [R18] Weather tab never works: That’s it. It doesn’t work. Just a blank screen every time I try to use it.
- [R21] Weather doesn’t load: I’ve always trusted 9 News for accurate weather. With the new update it takes multiple times to load. It doesn’t even know my location. Bring back the old weather view. It was so much better. Needless to say, I’ve gone elsewhere for weather and news
- [R9] I hate the new format: The new format of the 9 news app is far from user friendly. Prior to the changes it was so easy to maneuver through and find out which stories were of interest to me. Now with the new format, I find myself using different news sources because it is too confusing.
- [R19] Don’t Update: After updating the app the format was changed. It is really hard to use and I wish there was a prior version of this app to install.
- [R20] New format is terrible: After the format of the app changed about a month ago, I’m finding it is not what it used to be, mostly headlines and videos, less articles, and hard to even discern what is new or old stuff. Their merger of local stations probably resulted in this. I have switch to a competitor news provider after this change in 9NEWS app.
- [R29] New update: I’m so sad, I loved the 9 news app. I don’t like the update and new look at all. Hard to navigate.
- [R25] Why?: After a recent “makeover” the app doesn’t show me the stories I want to see. Weather information is limited without watching the entire pre recorded forecast. And you cannot search for what you are looking for anymore, feature is gone. Better to just go to the website
- [R26] Can’t Search in Newest Version: Either you can no longer search for news or it’s impossible to find. I love 9News and I thought the app got a major upgrade but it just isn’t functional, still.
- [R42] Worst update yet: This update is horrible! The app takes forever to load and actually open now because of all the flash nonsense. Then all you can do is endlessly scroll until you hopefully find what you’re looking for because THERE IS NO SEARCH FUNCTION. Horribly designed. Please make it go back to what it was before which was perfectly fine.
- [R65] New update won’t load: The new update is incredibly slow. If I get a news push notification, I click the article and it only loads the article about 50% of the time. New format is more difficult to read, and not an easy way to search for articles.
- [R12] Notification settings don’t exist: I have configured in the app the notifications I would like to receive, turning off all notifications EXCEPT breaking news, safety, weather and traffic alerts. THIS DOES NOT EXIST! I still receive notifications for EVERYTHING!!!! I do not care about a story about Morgan Wallen performing at Mile High. I do not care about some sports team hiring some coach, NFL or
- [R132] Good but need to fix notifications: I like the app, but you need to fix the notification settings. I have everything off but weather alerts and still get alerts every few hours about news updates. I end up turning notifications all the way off and use the so much less.
- [R30] Only Works in Portrait Mode on iPad: Why won’t this open full screen in landscape mode? I use landscape mode for larger text and viewing with my aging eyes. Other Denver market apps don’t have this issue.
- [R37] What happened?: I can barely use this app anymore and wonder what happened to it and why it was changed. I now have to look at the ch 7 news app for my local news. Your app is too messed up now. I hate using it and I hate whatever you did to it. Also, why do I have to only look at the app one way it doesn’t rotate on my iPad so I can only scroll through every story after story and never can see wh
- [R57] Updated App unusable: The latest update, has made the app unusable on the IPad. So frustrating when trying to read the small font in landscape mode.
- [R59] Display will no longer rotate: Display stuck on portrait - no longer rotates to landscape mode.. We use this app exclusively on ipads with attached cases/keyboards. Very awkward to read in portrait. Won’t be using this app any longer
- [R5] Screen: The background used to he black. It was easier on my eyes. Especially at bed time.
- [R40] Old version was better: They removed dark mode. Users are now stuck with an offensively bright background. The live TV freezes constantly now.
- [R58] Too bright: Why would you update your app to an all white theme? It’s horrible, bright, and annoying. I use this app mostly in the morning and a bright theme just sucks. Change it back.
- [R69] Terrible UI with new update: This new update was a serious downgrade. There is no dark theme and the fonts clash terribly.
- [R62] Cannot close news stories: This version has changed the interface where there is no longer a back arrow to clove a story. I have to close the app to start over every time
- [R67] Return to homepage?: I gave the new app one star because the former app worked well. I am not able to figure out how to return to the 9News homepage after opening up an article to read. The previous app had a back arrow selection. If there is a way to return to the homepage please let me know. I have emailed asking this question but I haven’t received a response.
- [R72] Why a Home button does?: The Home button does not work to scroll the page back to the top. When clicking into a news story, the Home button disappears.
- [R75] App is junk: If I could rate your app as ZERO stars I would. When you open a story, you cannot get out of it. You have to completely close the app and reopen the app again to read another story
- [R153] Too many ads: I enjoy the convenience of getting my news from the app and it’s easy to move around in, but the fact that you have to watch an advertisement before you play any video and each time is extremely frustrating, especially when you have to watch it before a live feed.
- [R167] The old commercial volume ridiculousness: Let me know when the app has fixed the volume disparity between content and adds. Unusable when streaming at home.
- [R192] Too many adds: Remove the ads
- [R209] Breaking News online: In trying to look up breaking news on your app, there are first one or two commercials or 9 News promos, delaying valuable time if it’s a breaking story that may possibly affect you or your family. Very frustrating.
- [R46] Update 2026: PLEASE UPDATE YOUR APP. Everytime I open it, it stops my music and ends my calls.
- [R49] App update: Have used this app for most of my adult life. It was my go to source of news on the area. After the last update, I deleted it. It’s non-functional, difficult to navigate and the design is awful. So useless that it’s not worth my time. Not to mention that it is automatically set to stop audio on my phone when I open it.
- [R13] Unacceptable: I used to only watch 9 news until it became so evident that it was completely biased against us Republicans. Kyle on the Next show is horrible and completely one sided for the democrats. Totally unacceptable. I will never watch this channel again not is it allowed on any TV in my house
- [R28] Loyalty: Since you will let FOX have anything to do with this channel I will be switching to channel 7. This makes me very sad as I and my family and friends have relied on 9 for 75 years or more. This is a slap in the face to decent people who have been loyal to channel 9 in Denver.
- [R206] Channel 9 and Liberals: For some reason Channel 9 still only is reporting the negative liberals nasty point of view 85% of the time. There are wonderful conservatives and people who are not into socialism communism and should be heard and represented and it is so old and needs to change as soon as possible.
- [R43] App is so bloated takes 5 minutes to load: App is so bloated takes 5 minutes to load deleted from my phone as it has become unusable
- [R22] New version review: So far not a fan. I mainly use it for weather and that seems to be hit or miss, as in loading. Sometimes you open the app select weather and you get a blank page. Close app down all the way try again and it populates. Ended up switch to apples weather app and just uninstalled 9News, will try again in a few months to see if they can get the bugs removed.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store