Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
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The verdict on

Dollar General-Digital Coupons

30
User verdict / 100 High confidence In trouble

The Dollar General app is currently experiencing significant technical issues, primarily preventing users from updating or even opening the app, which severely impacts their ability to access digital coupons and other features, despite a high lifetime rating.

4.8★ lifetime (1,039,709) Free to download since 2012 by Dolgencorp, LLC updated 1.2 mo ago recent negative 58% 120 reviews across 1 regions
Update Issues Coupon Problems App Performance Inaccurate Information/Features Savings & Deals
5★73
4★17
3★16
2★20
1★124
recent reviews across 1 regions, vs the 4.8★ lifetime average

Recent reviews for the Dollar General app indicate a sharp decline in user satisfaction due to widespread technical problems, particularly with app updates and functionality. Many users are unable to access coupons or other features, directly contradicting the app's previously high lifetime rating. The app's trajectory is currently negative, with many core features reported as broken.

What users like

  • App offers good deals and savings, especially weekly and personalized couponsR54R71R75R79
  • Some users find the app helpful for preparing ahead of time and for delivery optionsR72R111

What users complain about

  • Users are unable to update the app, leading to an endless loop of update prompts and preventing accessR8R9R10R11
  • Digital coupons frequently do not apply at checkout or show 'error has occurred'R5R50R52R55
  • App is slow, buggy, or crashes frequently, making it difficult to log in or use featuresR2R4R17R48
  • Search function is inaccurate, returning irrelevant results or failing to find itemsR2R60
  • In-store pickup and delivery services are unreliable, with incomplete orders and poor customer supportR3R6R7R35
  • In-store stock information on the app is often inaccurateR3
  • Cannot change store location within the appR1R57
  • App prices do not always match in-store pricesR19R123
  • Barcode scanner feature is not working or is difficult to accessR68R184

Latest update · v15.17.82

What the developer says changed (the verdict above weighs this against what reviewers report):

- Minor bug fixes and improvements.

Recurring themes

Update Issues negative
A critical and widespread issue where the app prompts users to update, but no update is available in the app store, creating an endless loop and preventing access to the app. This directly contradicts the developer's notes about 'minor bug fixes and improvements,' as the core update mechanism itself is broken for many.R8R9R10R11
Coupon Problems negative
Many users report that clipped digital coupons do not apply at checkout, or the app displays errors, leading to frustration and missed savings. This is a core feature that is consistently failing.R5R50R52R55
App Performance negative
The app is frequently described as slow, buggy, or prone to crashing. Users experience issues with logging in, account locking, and general instability, making it unreliable for shopping.R2R4R17R48
Inaccurate Information/Features negative
Users report issues with the app's search function, which yields irrelevant results, and inaccurate in-store stock information. Features like changing store location, in-store pickup, and the barcode scanner are also reported as broken or unreliable.R1R2R3R6
Savings & Deals positive
Despite the technical issues, many users still appreciate the availability of good deals, sales, and digital coupons, especially the weekly and personalized offers, which help them save money.R54R71R75R79

Who it's for

This app is currently for users who are willing to tolerate significant technical issues in hopes of accessing Dollar General's digital coupons and deals R75. It is not for users who expect a reliable, functional shopping app or depend on features like in-store stock accuracy, delivery, or in-app store location changes R3R6R7.

Evidence note: The evidence for technical issues, particularly the update loop, is overwhelmingly strong and consistent across a large number of recent reviews. Positive reviews primarily focus on the store's deals rather than the app's functionality, or they are brief, generic positive comments.

Frequently asked

Why can't I update the Dollar General app?
Many users are currently experiencing a bug where the Dollar General app prompts them to update, but when they go to the app store, no update is available, creating an endless loop that prevents them from using the app R9R12R27R32.
Do Dollar General digital coupons work reliably?
Based on recent reviews, Dollar General digital coupons frequently do not work at checkout, with users reporting that clipped coupons do not apply or the app displays an 'error has occurred' message R5R50R55R65.
Can I change my store location in the Dollar General app?
Multiple users report that they are unable to change their store location within the Dollar General app, stating it is bugged or stuck on delivery options R1R6R57.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R54] 5/5 · US Great: I shop at DG on a daily basis. I love the deals and sales.
  2. [R71] 5/5 · US Savings savings savings: The deals that keeps money in my pocket.
  3. [R75] 5/5 · US LOVE LOVE LOVE: My family and I absolutely love using the dollar general app, we get SOOO excited to see the weekly deals and especially love when they send us specialized coupons that are just for us. Every weekend it’s different like $5 off $20 or $10 off $30 and combined with another coupon that’s $2, $3, or $5 off entire purchase is just the *mmmuah* chefs kiss of excellence!
  4. [R79] 5/5 · US love this app: 10/10 saturday specials
  5. [R72] 5/5 · US My Favorite Store for discounts: The Dollar General in Sarasota on 17th street is well organized with friendly staff. I hope all the stores are this greatly improved. The app makes it so easy to prepare ahead of time. It’s nice they offer delivery.
  6. [R111] 5/5 · US I’d rather: I’d rather shop on the app than in person . It would be awesome if delivery was $4 instead of $7
  7. [R8] 2/5 · US Update: Keeps saying need to update yet not giving
  8. [R9] 1/5 · US Can’t update: Can’t update and use my app after my app told me to update and I pushed the black update button just took me back to y App Store where it says open touched the yellow open button then it sent me back to update and around and around I went with it NOT UPDATING!!!!
  9. [R10] 1/5 · US Does not update: Does not update
  10. [R11] 1/5 · US Won’t let me use the app: I tried opening it and it says I need an update but I try every way to update it but the App Store says it doesn’t need one. Yet I can’t use the app till I update it
  11. [R5] 1/5 · US Coupon trouble: I love shopping at the dollar store but what I don’t like is I spend a lot of time looking through your great coupons and I’m careful to get exactly what the product is on the coupon . Then I get to the register and got nothing . I asked and asked for a receipt review but never get it . I’m just out the money and could have saved a lot of time . Something needs to be done about thi
  12. [R50] 1/5 · US Clip Coupons don’t work: I’ve given up, their $5 off $25 or any of their coupons I clip when I end up trying to use them in store never work! Then I simply get told nothing they can do if the system doesn’t apply them! I’m done, app deleted, and I’ll only go Dollar General as a last resort!
  13. [R52] 3/5 · US The app doesn’t work in store: The app doesn’t work in store and the coupons don’t either. Phone Number doesn’t even register in person.
  14. [R55] 2/5 · US App: Sometimes I the app won’t allow me to get the discounts. It keeps saying error has occurred!👎🏽
  15. [R2] 1/5 · US DG APP: Y’all need to do something about your App. You can never find what you look for. I searched Pedigree canned Dog Food and it brought up drumstick ice cream and 18 pk eggs. I’m very dissatisfied with this app. It’s also extremely slow loading. Very disappointed and frustrated customer.
  16. [R4] 1/5 · US App not working: The app is constantly messing up. Currently I have been unable to log in for two days. It’s always an unexpected error.
  17. [R17] 5/5 · US C: App not working
  18. [R48] 1/5 · US The APP: This APP only the APP is so Assss! No matter how many updates the app still sucks
  19. [R60] 2/5 · US Used to be good: This app sucks! It can’t ever find what I’m looking for when I know it is an item they sell in store. Will often show random results for items that are nowhere near what user types in search bar.
  20. [R3] 2/5 · US Not accurate: It's never truthful with the updated in-store totals; they say they have more in stock, but when I go in person, it's always empty and they tell me they've ran out. I've gone multiple times in person and made deliveries but have been turned away, saying they ran out or sold out, and to come another day when they restock but the deals/sales no longer are avaliable so I miss out it. I
  21. [R6] 2/5 · US in store pick up not working: everytime i try to do in store pickup it just bugs and stays on delivery no matter what i choose. please fix soon i’m such an introvert shopping in person stiiinks
  22. [R7] 2/5 · US Delivery is a joke: Used the app today to try to score some cheaper canned soft drinks. Free delivery was advertised. I marked that I wanted to be contacted if the items in my order where unavailable. No contact, incomplete order, and no way to get help through the app. Just an email option and a phone line that I was on hold for more than 40 minutes when I gave up.
  23. [R35] 1/5 · US The app sucks and the delivery sucks and the stores suck: I thought it would be a good thing when I downloaded the DG app and got an account. Boy was I wrong. They are constantly out of what I want or need. They are forever screwing up my order. Tonight I was not notified that half my order was out of stock, that my order was on the way, or that it was here. If we didn’t have cameras we would have
  24. [R1] 3/5 · US Location: I dont know if the app is bugged or not but i can’t change my store location.
  25. [R57] 2/5 · US Sucks!: Fix the location glitch. It won’t let me or anyone else change my store that I’m shopping! Ridiculous!
  26. [R19] 3/5 · US App not updating: Fix the app. Stop messing with it. Prices already jacked up. And items priced higher than they should be. And now yall steadily messing up the app
  27. [R123] 4/5 · US Prices: Prices in this app are not matching up with the prices in the stores
  28. [R68] 1/5 · US Scanner doesn’t work: When you’re in the deals tab, the barcode scanner doesn’t work but if you use it from the homepage it doesn’t
  29. [R184] 3/5 · US A little flawed: I love The Dollar General app and it has been my go-to since the birth of it. However, it is very flawed when it comes to applying the coupons to your items especially the BOGO. And I’m not sure what happened but it doesn’t let you scan your items into the cart on the app anymore. It was very useful in giving you an idea of your total cost upon checking out. Please fix this becaus
  30. [R12] 1/5 · US Update: I got a message that I need to update the app. I click update & it brings me back to this page. I cannot use the app because of this.
  31. [R27] 1/5 · US The new update broke my app: Every time I open the app it keeps saying I need to update it and it’s updated to the latest version. I’ve deleted and redownloaded the app and it’s still saying the same thing
  32. [R32] 1/5 · US Can’t use since update.: Ever since the new update when I go to the app it says it must be updated. I then go to the play store and there is no update option, just the option to open. This continues in an endless loop.
  33. [R65] 1/5 · US Garbage: Doesn’t take coupons off despite being in wallet and phone number entered. What a waste of time.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store