Ibotta

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R6] 5/5 · US Love this app: I love this app! It is so easy to save and get money back for what you buy.
2. [R20] 5/5 · US Awesome app saves you money!: This app is a really great way to save money in stuff you would already normally buy. There are times I am not even keeping track of the app and I long in and have enough to cash out because some stores you don’t have to scan the receipts if you link your loyalty cards. I am in the over 1k club. Use my code yjrbba and you get a $10.00 bonus…. It is also fun to ge
3. [R44] 5/5 · US Long time member: I have been a member for so long. I love it! I consider it a side hustle earning cash back from what you already have to spend. It’s a win win. Thanks Ibotta!
4. [R47] 5/5 · US Excellent app!: I have saved over $1500 with this app over the years! I love it and it’s so easy to use!
5. [R12] 5/5 · US Best app: Fast easy and save!
6. [R29] 5/5 · US Easy: The app is super easy to use
7. [R41] 5/5 · US Love this app: Easy to use
8. [R2] 2/5 · US Bait & Switch: This app is iffy.. I had to jump through a bunch of hoops to get verified, then it was ok for a while. I would use it every now and then for a few things. The moment I started using it more they deactivated my account. Now Im stuck with a bunch of items I thought I was getting a discount for. Talk about bait and switch. I contacted them and they basically said that they can deactiva
9. [R13] 1/5 · US WHERE’S MY MONEY: NBY TOLD ME IF I DONT USE THE APP (WHICH I COULDNT SINCE I HAVENT DID ANY GROCERY RUN THAT HAD THE NEEDED ITEMS)THAT YOU GUYS WOULD TAKE ALL OF MY MONEY!!
10. [R19] 1/5 · US Deactivate FOR NO REASON: Be very careful with these guys. Spend some time submitting receipts and getting referral sign ups and then they’ll delete you before you can cash out. WARNING FOR ALL… THEY ARE SCAMMERS!!
11. [R113] 1/5 · US Permanently deactivated with no explanation: I’ve been an ibotta user since Aug 2018. I’ve had the same shopping pattern for nearly 8 years. I do my weekly shopping per usual and go to cash out my “earnings” and I get an error message. So I contact support, through AI. It took almost a full week to receive an email back. With no explanation, mind you, I’ve done no change to my shipping patterns, t
12. [R3] 3/5 · US Linked accounts: My loyalty account for a store was not getting the credits to my account even though it was linked and the items were picked correctly. I was told to unlink and add them receipt manually, still never got my credit
13. [R11] 2/5 · US Horrible app: You have to retake the photos if your receipts 100 times each because they can’t program it correctly to capture. It’s not worth the frustration.
14. [R14] 1/5 · US Constant trouble with getting credit for purchases: Time & time again I add items to my list, my account is linked, I shop and NOTHING, even when I’ve double checked in store. Plus with linked accounts if it doesn’t recognize your shopping trip, you can’t even add a paper receipt. Plus you can’t cash out until you hit $20 and I keep buying things to try to reach $20 and items don’t register. I hav
15. [R32] 3/5 · US Almost Never Opens: Been using for years but over the last few months it's been increasingly impossible to even open the app. My phone and the app are completely updated, but I'm regularly stuck on "Sorry, we can't reach the server" screen. Can't check for deals on my work break before I go shopping, can't get it open after I'm done shopping to even attempt to add my receipt. It always has great
16. [R8] 3/5 · US Not enough offers: So many of my everyday items don’t have any offers
17. [R59] 1/5 · US Unfortunately I won’t be using this app anymore: Great when your buying name brands not great when you mostly buy store brands. There’s no point in having this app on my iPhone anymore
18. [R88] 1/5 · US Offers are to limited: Not my favorite cashback app. The offers are too specific, and many times the products don’t match what I normally buy.
19. [R105] 1/5 · US Bad app: I went to Kroger today and spent I spent a total of 50 bucks and not one thing I bought was on your list it was nothing but high end products that I have no intention of buying but apparently that’s the only way you get money back and I know you make alot more than you give back. Bad bad app don’t download they are in cahoots with Kroger fair warning!!!!!!!!!!!
20. [R18] 1/5 · US Maintenance Fees!!??: Companies really must be down bad to have to charge maintenance fees to keep an account open. Basically wiped everything I earned with these fees which is ridiculous! I could see a few cents charged here and there but over $3 is insane. No longer using this app.
21. [R35] 1/5 · US Fee charged for inactivity: This app is nice, saves you a couple of cents on some items, rarely save $1 on an item, they charge a $4 fee if you aren’t active for 180 days. So the app is not free.
22. [R60] 1/5 · US …… 3.99$ “maintenance” fee: I had points and I was only $4 away from *possibly* cashing out. But they charge $4 maintenance fee if you are inactive for more than 180 days. That sucks! I wish they wouldn’t have touched my account and I know that i was gone for a long time but I always come back! Cmon Ibotta! You just tossed all my clothes and kept all much stuff and gave my room away all while stil
23. [R172] 1/5 · US RIDICULOUS FEES: Ibotta charges a ridiculous $3.99 monthly maintenance fee from your balance if you are inactive. I am going to delete my account as soon as I can withdraw my money (which they won’t let me do until I hit $20. Which is harder to do when they keep taking money from my account).
24. [R16] 2/5 · US App doesn’t always work and it’s hard to get help: When the app is working properly it’s good but multiple times I add and offer but when I scan a receipt it doesn’t show up, then when I go to missing cash back it doesn’t show up on that list. Support is difficult too it’s automated so when I type what I need it doesn’t show up
25. [R45] 2/5 · US Help link missing on the app: With no option other than to try unsuccessfully to contact the developers, I got the same response when I need help with this app: AI garbage appeared. There’s still no answers to the questions I have. I’m a long time user of this app.
26. [R107] 1/5 · US Absolutely hate this app: This app is annoying they need to do better with their system reading receipts. They need better customer service responders. Waiting on customer service for 24-48 hours is ridiculous
27. [R192] 3/5 · US Works most of the time, tech support is usually awful.: When it works it’s great. Every little bit adds up and that is nice. Often when something b stops working it’s very hard to get support to juunderstand your question. Example of latest bug with recent update: eBay linked account rebate requires you to launch in app browser which is fine. But lately the main “shop” button throws you over to th
28. [R86] 2/5 · US Bad Deals and minimum redemption requirements: Consider you need at least 20$ in your account to redeem anything. Most cash-back deals are on unhealthy or bad brands which you have to absolutely go out of your way to buy. They don’t offer real deals anymore and are just chipping away at my savings with their 3.5$ maintenance fee. They do this to keep you redeeming and not giving you your share. I
29. [R155] 3/5 · US Not really worth it.: Ibotta use to be decent but in the past few months especially it’s been increasingly difficult to cash out and get the cash I’ve earned even with “customer support” it’s taking longer to reach the minimum 20$ to cash out because of how slow they are on their end. There are much better rebate apps out there, like Rakuten that are better for cash back and getting cashed out wit
30. [R9] 1/5 · US Receipt scan is bad: Receipt scan is bad
31. [R49] 3/5 · US Miss how it to be: I used to get so many deals now its nothing I buy anymore
32. [R102] 1/5 · US Does Not Pay: App frequently does not credit promised cash back. Trying to get help is difficult to impossible.
33. [R10] 2/5 · US Won’t honor a matched product: I purchased the chips in multiple and have the varieties needed and it’s claiming the product doesn’t match and I even sent it in for a review and it immediately comes back doesn’t match
34. [R24] 3/5 · US Good But Frustrating: When compared to other apps like Fetch, it feels like you have to jump through so many hoops to confirm purchases.
35. [R31] 2/5 · US Not sure it is worth the headache: At least 80% of the time there is an excuse why the product you buy doesn’t match the offer. Most of the time I don’t understand why they are denying my receipt.