Albertsons Deals & Delivery
The Albertsons app offers significant savings through digital coupons and convenient online ordering, but recent updates have introduced numerous bugs, making it frustrating and unreliable for many users.
The Albertsons app is praised for its ease of use in finding deals and coupons, which helps users save money on groceries. However, recent updates have led to widespread complaints about app functionality, including search glitches, frequent crashes, and issues with coupon clipping and list management. Delivery and pickup services also receive mixed feedback, with some users experiencing delays and out-of-stock items.
What users like
- Easy to find and use digital coupons and deals, leading to significant savingsR1R2R30R37
- Convenient for online ordering, pickup, and delivery servicesR2R14R15R24
- Generally user-friendly interface for navigation and shoppingR8R10R16R20
- Good quality produce and fresh items are often delivered or available for pickupR19R23R29R32
What users complain about
- Recent updates have introduced numerous bugs, causing the app to glitch, freeze, or crash frequentlyR11R49R62R105
- Search functionality is often broken, making it difficult to find specific items or dealsR11R27R62R109
- Issues with coupon clipping, including lack of a 'clip all' button and in-store glitchesR6R17R43R119
- Frequent problems with items being out of stock, especially for sale items or fresh produce, leading to substitutions or missing itemsR35R56R67R82
- Delivery and pickup services can experience delays or incorrect orders, with poor customer service resolutionR9R54R81R83
- Difficulty logging in or verifying accounts, preventing access to deals and featuresR49R94R149R159
- Lack of aisle numbers or store-specific item locations in the app makes in-store shopping harderR41R78R111R166
- App can overcharge bank accounts due to substitutions in pickup ordersR143
Latest update · v2026.21.1
What the developer says changed (the verdict above weighs this against what reviewers report):
Thanks for using the Albertsons app! We’ve made some improvements so it’s even easier for you to plan, shop and save.
Recurring themes
Who it's for
The Albertsons app is for shoppers who frequently buy groceries at Albertsons and want to save money using digital coupons and deals R1R30. It is also suitable for those who value the convenience of online ordering, pickup, or home delivery services R2. However, it is not recommended for users who expect a consistently stable and bug-free app experience, or those who rely heavily on accurate in-stock information for online orders R11R56.
Evidence note: The recent reviews skew heavily towards negative experiences, particularly regarding app functionality post-update. While there are positive reviews about savings and convenience, the volume and detail of complaints about bugs and service issues are substantial. The developer's notes are vague and do not specifically address the widespread technical problems reported.
Frequently asked
Does the Albertsons app offer good savings?
Are there issues with the app's performance?
Can I use the app for grocery delivery and pickup?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Digital coupons: So easy to use. I love the savings
- [R2] Wonderful!: I love the Albertsons’s App. It is so convenient and easy to access coupons and deals that my grocery has become a breeze these days! Thank you!!
- [R30] Must have!: Albertsons app really is a must have because of all the savings! Their coupons are great and your points (that you earn from purchases) can add up for discounts! Highly recommend!
- [R37] Just for U: Saves me a lot of money!
- [R14] Happy customer: First time using pick up option ever !!! Beautiful lady that brought out my order was super sweet very happy with the service . Thank you Lake Elsinore Albertsons
- [R15] Good deals and fast service: I love ordering and picking up at the store. They always get everything on point and the service is way faster than at any other store!
- [R24] Home Delivery: Home delivery is the best. Albertsons has an Albertsons employee that pulls my order. They always choice the best and freshest items. I love this membership benefits.
- [R8] Fast and easy to use: Great service to use and super user friendly
- [R10] Fantastic user interface and functionality.: Very easy and impressive navigation in the app.
- [R16] Surprisingly an awesome app.: I don’t usually write reviews, but this deserves it. Almost all grocery apps I’ve used seem to be difficult to navigate and not worth the trouble. But Albertsons has nailed it. Easy to use, TONS of deals and worthwhile.
- [R20] App friendliness: The app is very easy to use. No frustrations during my session.
- [R19] Welcome to Fresh: Walking into Albertsons is like taking a breath of fresh air. From the moment you enter, the aroma of Starbucks coffee awakens your senses. The floral department is filled with beautiful, colorful arrangements that brighten your day, and the fresh produce is always vibrant, neatly displayed, and exceptionally fresh. The bakery is one of my favorite stops, I have to get my cornbrea
- [R23] Easy app to use: Great savings, app is user friendly, almost never a bad vegetable on the pick-up order. So convenient too!
- [R29] Fresh produce: Top quality of produce
- [R32] My go to grocery: Friendly and helpful staff.Always have whatever I may need. The freshest and best selection of produce in town. Excellent and well priced cuts of meats. Thank You
- [R11] New app update awful: New app update causes the search feature to glitch out and not work without shutting down the app about 20 times. Looks like they have some bugs to fix asap. I will not be using their app or shopping with them until it’s fixed.
- [R49] Crashes WAY too often after updates: It doesn’t let you log in when there’s an unaccounted update (any update); it just keeps crashing. It doesn’t tell you that’s the issue. Even after you update it, it takes days to start working again and let you log on. May need to delete the app and redownload EVERY UPDATE. This chronic inaccessibility prevents people from accessing coupons to use but most imp
- [R62] Terrible App: The app was bad before the AI update. Now search disappears. AI presents a list of what you previously searched for but doesn’t allow a new search. You go to home and sometimes search appears. When the items appear on screen and you scroll down the app jumps. You have to scroll back to see all the items that were jumped over. I’ve given up on the app and just go to the website now.
- [R105] App freezes often: The app has constant issues with freezing. For instance, it doesn’t process actions when I interact with it. For example, the integration with Apple Pay doesn’t work. I’ve tried clearing the cache, closing the app completely, and relaunching it, but the problem persists. When I try to use Apple Pay as a payment method, the app stalls and never processes the action. Trying to tro
- [R27] Grocery shopping through the app is difficult: I had to shop through Walmart’s app instead. Why is it when you search for something for pick up or delivery, it brings up every item but what you’re looking for?! I searched for “bacon”and the top results were SOUP. I don’t have time to scroll through 259 products to find what I’m looking for.
- [R109] Terrible update: App was perfectly fine before this latest update. Now it won’t even load when you search for a product. We also lost the feature where you can click on an item in the weekly ad and it would open up all eligible products for that sale. Please revert to the older version!
- [R6] Time-consuming, but great savings: Please add a “clip all coupons at once” button!
- [R17] Buggy App: Developer focuses on look of UI over functionality. Make no mistake, this app and associated activity are used for marketing purposes. App has issues retrieving information, and errors out. The fix for this “service error” is to remove and reinstall the app. Coupon clipping (which must be done on the app, or face the wrath of the check out clerk) must be done individually, a custome
- [R43] Love the app BUT: whenever I try and clip coupons in store it ALWAYS glitches!! I always forget to clip and need to do it last minute before check out and it’s nearly impossible to clip all the coupons when it WONT LET ME
- [R119] App doesn't work correctly anymore: Missing clip all button and makes you press it 700 times
- [R35] Who’s in charge of ordering?: Generally like the store but they are always OUT of STOCK on everything!! Want fresh bread on the weekend? -forget it. I don’t know if I have ever gotten everything I wanted in the store or online in 25 years.
- [R56] Always out of stock: Consistency is key and this app and its inventory aren’t ever correct so it sells you a product that is not in stock and this is constant with these people don’t even bother thinking you’ll get what you ordered
- [R67] Convenient but anything fresh..: That you’re hoping for will not be. Bread, milk, eggs…you know, the basics. My experience is they’re more always almost about to expire. May be my local store managed by a myopic store manager, but I’ve learned to only order if I’m desperate.
- [R82] Never have sale items: They never have the sale it but don’t tell you until your order is ready and it is too last to cancel. Cannot recommend Albertsons.
- [R9] Late getting order ready: I paid for the fast pickup and it took 1 1/2 to 2 hours. We sat in the parking lot for a hour waiting. I placed order and I have gotten it in 20 minutes before. We stopped about 30 minutes after I placed the order and sat in the parking lot for over a hour.
- [R54] Delivery problems: I love Albertsons for their prices and the people in store but I will never have anything delivered again. My first and most resent order was totally mested up. I ordered and paid for 8 family pack steaks which were supposed to have 4 steaks in each pack. Instead I received 4 packs with 2 in each pack. The manager was supposed to send me 4 packs of 4 for being shorted. Instead
- [R81] Takes to long: Pick up time takes too long. Can’t be that hard to put it together.
- [R83] Delays?: It’s great until they delay your dinner order for 2 hours!? :( :(
- [R94] Associate Deals Not loading in my app: Associate deals the last two weeks are not loading into my app and I am an active employee.. when I called customer support they said there’s nothing they can do to help fix this situation…
- [R149] Can’t use deals: No matter how many times I reach out to support, I can’t verify my phone number, so the discounts don’t work. And they won’t let me verify my phone number because it’s already associated with my Vons account. Insanely frustrating. To the developer, clearly you didn’t read my review. I’ve contacted Albertsons support multiple times over months and you never fix my issue. Support j
- [R159] I can’t login: I was able to log into the app yesterday, but today I have not been able to log into it at all. It just keeps saying sign up and locate pharmacy. What is going on?
- [R41] Cool: Great all just wish it would give you the aisle or location of the food you are looking for.
- [R78] Aisle!: Why can’t I see aisle numbers for my app? When. I search for something it shows as available in my store but if i want to pick it up myself It wont tell me if its at my location or if I have to drive out somewhere else to buy the item.
- [R111] Put aisles on the app: The app was better before the update. I like having the aisles listed on the app.
- [R166] No longer works consistently: I used to sort my list by aisle, but at some point items stopped appearing correctly. Now, regardless of the settings or filters I choose, not all items are showing on my list, even though they’re still marked as added. This has made the app unreliable and frustrating to use. I’ve relied on it for years and have always been happy with it until recently. Additionally,
- [R143] Over charges your bank account consistently: Just so everyone knows. The Albertsons app, if you use the pick up function of the app, it will charge you for the entire grocery order every time there is a substitution. For instance, last Tuesday I ordered groceries thinking I was saving money. Well, I had four substitutions. Where the app said the store had the item, ended up not having the ite
- [R7] Worst app in App Store: Quite possibly the worst UI of any app in the App Store! You’d think Albertsons could hire a competent engineering team to actually create a usable, shopper friendly app
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store