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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

Clash of Clans

65
User verdict / 100 High confidence Divided

Clash of Clans remains a popular and engaging strategy game with a strong core gameplay loop, but recent updates and long-standing issues with account management, progression speed, and monetization practices are frustrating many long-term players.

4.8★ lifetime (2,762,550) Free + in-app purchases since 2012 by Supercell Oy updated 0.3 mo ago recent negative 34% 120 reviews across 4 regions
Monetization & Progression Bugs & Technical Issues Account Management Game Longevity & Updates Global Chat
5★507
4★77
3★74
2★53
1★289
recent reviews across 4 regions, vs the 4.8★ lifetime average

Clash of Clans is praised for its engaging strategy and long-term playability, with many users expressing deep affection for the game. However, recent updates have introduced bugs and perceived 'pay-to-win' elements, leading to frustration over slow progression, account issues, and changes to beloved features like Global Chat.

What users like

What users complain about

  • Excessively long upgrade times, especially for high-level items and the laboratoryR15R51R76R82
  • Numerous bugs and glitches, including issues with Hero Journey tasks, Clan Raids, push notifications, and game loadingR7R19R24R35
  • Perceived as 'pay-to-win' or 'money-grabbing' with disproportionate costs and rewardsR4R21R28R33
  • Problems with account recovery, deletion, and loss of progressR10R12R38R45
  • Frequent updates are disruptive and sometimes break the game or delete contentR101R152R158R160
  • New Global Chat is disliked and seen as less effective than the old oneR121R187R341R366
  • Lack of guidance for new playersR88

Latest update · v18.400.9

What the developer says changed (the verdict above weighs this against what reviewers report):

Going Global! ·   New Global Chat: Join and create Chat Groups with players worldwide and get the latest village news in Town Square! ·   Hero Journey: Earn Ore Chests and tackle unique challenges on a brand-new reward track in the Hero Hall! ·   New Dark Elixir Troop: Ruin Witch crafts loyal Ruin Knights from the debris of destroyed buildings! ·   New Dark Elixir Spell: The Angry Spell raises the tempers of your troops, forcing them to target defenses temporarily.

Recurring themes

Monetization & Progression negative
Many players feel the game has become too focused on money, with long upgrade times and high costs pushing them towards in-app purchases. They describe it as 'pay-to-win' and 'money-grabbing', with some feeling that rewards are unevenly distributed or that the game is no longer balanced. The recent Hero Journey update is specifically called out for feeling 'scummy'.R4R15R21R28
Bugs & Technical Issues negative
A significant number of reviews report various bugs, including issues with the new Hero Journey tasks, Clan Raids not registering attacks, push notifications failing, game crashes, and being stuck on loading screens. Some users also report losing stashed decorations or progress after updates. The developer's notes mention 'Hero Journey' but users still report bugs with it.R7R19R24R35
Account Management negative
Users frequently report problems with their accounts, including difficulty linking accounts between devices, accidental deletion of main accounts when trying to create new ones, accounts being deleted after inactivity, and loss of progress. Customer support is also criticized for being unhelpful in these situations.R10R12R38R45
Global Chat negative
The new Global Chat feature, highlighted in the developer's notes, is largely disliked by reviewers. Many miss the old Global Chat, finding the new one to be a poor imitation of Discord, difficult to join populated 'servers', or simply an unnecessary screen-blocking icon that can be a hotspot for inappropriate content.R121R187R341R366
Game Longevity & Updates mixed
While many long-time players appreciate the game's continuous updates and longevity, some feel that frequent updates are disruptive, unnecessary, or even detrimental to the game experience. There's a sentiment that updates often introduce more problems than they solve, or force players to constantly spend to keep up.R4R6R14R32

Who it's for

This game is for players who enjoy long-term strategic base-building and attacking, are patient with progression times, and appreciate a game that receives frequent updates R32. It's also suitable for those who want to play with friends and clanmates R20R32. It is not for players who expect rapid progression without spending money, are easily frustrated by bugs and account management issues, or dislike frequent updates R15R19R12.

Evidence note: The recent reviews skew more negative than the lifetime rating, indicating a potential downward trajectory in user satisfaction. While many reviews express general love for the game, specific complaints about recent updates, bugs, and monetization are prevalent and detailed. The developer's notes mention new features, but user reviews contradict the positive intent by reporting bugs related to these new features (e.g., Hero Journey) or disliking them (e.g., Global Chat).

Frequently asked

Is Clash of Clans still a good game?
Yes, many users still consider Clash of Clans a great and fun strategy game, with some calling it the 'best game ever made' R3R5R13. However, recent updates have introduced bugs and monetization concerns that have negatively impacted the experience for some players R19R28.
Are there issues with account recovery in Clash of Clans?
Yes, several users report significant issues with account recovery, linking accounts between devices (especially Android to iPhone), accidental account deletion, and losing progress, with some stating they received no assistance from support R10R12R38R52.
Is Clash of Clans pay-to-win?
Many recent reviews suggest that Clash of Clans has become 'pay-to-win' or 'money-grabbing,' with players feeling pressured to spend real money due to excessively long upgrade times, high costs, and perceived unfair advantages for paying players R21R28R83R126.
What do players think of the new Global Chat?
The new Global Chat, introduced in the latest update, is generally disliked by players, who find it to be a poor copy of Discord, difficult to use effectively, and a potential source of inappropriate content, with many missing the old Global Chat R121R187R341R366.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] 5/5 · US Coc: Love this game
  2. [R5] 5/5 · US Good fun game: Best game ever
  3. [R13] 5/5 · US Love it: I don’t know what to say about the same, but I’m just saying it’s one of the best apps in App Store
  4. [R18] 5/5 · US Fun game.: Fun game.
  5. [R14] 5/5 · US Returning Player: They’ve updated this game to make it easier for returning players. I spent less than a day on the game and I’m already at a level five Townhall. Ads never intrusive 5/5.
  6. [R27] 5/5 · US It’s worth it: This game is great no ads but need WI-FI but it’s worth it to play it
  7. [R32] 5/5 · US 12+ years: Been playing on and off over a decade. Constantly updating and upgrading. Perfect game to play with friends, can play all day or in short bursts. Absolutely perfect.
  8. [R40] 5/5 · US Hie: "Hello Clash developer, thanks for the new updates! I'd like to request adding a full pink theme to the game's
  9. [R16] 5/5 · US Teamwork: I think we need a update to where we can transfer resources to friends or clanmates! That would be a cool addition I think🙂
  10. [R20] 5/5 · US A very good strategy game: It very fun it really brings my family together we all play this game and we just have a good time
  11. [R15] 1/5 · US Perpetual waiting for anything to get upgraded: Upgrade times are ridiculous. Of course troops never go where you want them to. aimlessly wandering around getting killed.
  12. [R51] 4/5 · US The time to upgrade is long: Ok
  13. [R76] 3/5 · US The laboratory needs to make some changes too: I have been playing this game for over 10 years. And you have made everything but the laboratory. 1 laboratory is now in charge of upgrading 69 items (and it takes 10 to 15 days to upgrade each items). If you can either add a second builder or split it so regular elixir has its own laboratory and dark elixir also has its own because it’s 100% for it
  14. [R82] 1/5 · US Could be better: The game is fun at first but if you want to upgrade heroes you can’t ever use them so what is the point of having them. If you want to spend a ton of money it’s still a waste. Been playing for 5 months nonstop but am leaving for these reasons.
  15. [R7] 5/5 · US Clan Raids: There is a bug in the Clan Raids. In the Clan Raids where you can view all of the Halls there is a button next to the attack button. That button has the Clan Raid Medal symbol, the one you use to buy troops for CC’s, etc. When I press that button, it won’t open. On top of that, it keeps saying that I didn’t attack on the last Raid Weekend even though I did. Please fix this bug.
  16. [R19] 1/5 · US Game has to many Bugs: There are way too many bugs and issues with the game.
  17. [R24] 1/5 · US Fix the bug: Hello, Supercell support team! I apologize for writing here, but I need human help, and I've been trying to get help from you for a month now. I have a serious system problem with push notifications in Clash of Clans on my iPhone. Notifications either don't come at all or arrive with a huge delay. My nickname: Vishnya. I have already tried absolutely everything. · translated
  18. [R35] 1/5 · US Vegetables: Instead of doing an attack right now I’m writing a review about the brain damage the average supercell developer has. For some odd reason I go to do a ranked attack and before the enemy base pops up it tells me to reload my game, ok whatever surely it won’t use one of my ranked attack if I didn’t even see the enemy base. Then when I go to attack and it says my troops are still in a bat
  19. [R4] 1/5 · US Game over: Builder village maxed out, clan capital maxed out, village goes on forever but with no purpose but $$$ extraction for developers ….I declare the Clash OVER! It was a good 14 yr run but offers nothing now
  20. [R21] 1/5 · US Careful: They steal gems, lives, and have terrible customer service!! Play for free don’t spend your money!! You see more and more bad reviews makes you think they might do something about but noooo as long as they are getting a someone’s money they won’t change!! Stop spending your money they will steal back what you buy!!
  21. [R28] 1/5 · US Used to be fun: Greed and laziness have ruined this game. There used to be some balance, but it’s a joke now. They give attacking troops a boost in ranked battle if you the player spends real money. This game is trash.
  22. [R33] 2/5 · US WHAT HAPPENED?!: THIS GAME USED TO BE #1 FOR MANY REASONS. Now they literally just want all your money. No effort, lies, glitches, and lopsided rewards for different levels . Making people pay 6.99$ and giving different rewards should not be a thing. That’s very wrong, every pass should be exactly the same like they always have since supercell started them. It’s literally an evil strategy to make
  23. [R10] 1/5 · US Don’t download: When I tried to make an Alr account it deleted my main
  24. [R12] 1/5 · US Account: I had an account on my android and got an iPhone I tryed to find it but I used google but tried figuring out how to get it on my iPhone couldn’t get it or find it never got assistance for it or anything why I stop playing and what waste of a account was happy I never got the assistance I need for it
  25. [R38] 1/5 · US They deleted my supercell ID: I didn’t login for long time and Supercel deleted my id and account.
  26. [R45] 5/5 · US The Rising Star: Great game as long as you can keep you base(s). Becareful not to loose your email as you will loose your game ! Good luck ,
  27. [R101] 1/5 · US All trees deleted: I couldn't contact support; in this region, it's impossible to contact support from within the game. For 5 years, I collected shovels to move trees and created a beautiful background of trees, but they were removed on 06/27-28/2026. How to contact the developers is unclear. · translated
  28. [R152] 3/5 · US Why updates every 4 days bro😔: 👆
  29. [R158] 3/5 · US .: Why is it updating so quickly?
  30. [R160] 3/5 · US DƏDƏM VERƏNİZƏ GURBAN NƏXƏBARDİ BEBELƏMƏ GUNCELEME OLAR AXİ SİSKA KOPEKLƏR: DƏDƏM VERƏNİZƏ GURBAN NƏXƏBARDİ BEBELƏMƏ GUNCELEME OLAR AXİ SİSKA KOPEKLƏR
  31. [R121] 1/5 · US Global chat sus: Not sure we needed a global chat. Now it’s just another icon blocking the screen. Get rid of it. This is a hotspot for pedos
  32. [R187] 3/5 · US Global Chat: If you remember old global chat, then you’d be sad to see the new one. The new global chat is just a copy paste of Discord, except if 50,000 people are in a “server” then nobody else can join it. May seem like a lot, but when the player count tops of the millions, there’s not really a server to join, unless you start your own and hope it gets populated
  33. [R341] 3/5 · GB Recruitment problems.: I have been playing CofC for years & I still love the game. However, I miss Global Chat: it was a great way of getting new ppl to join our clan. The “new” recruitment method just doesn’t work. We’ve even put an “ad” on Reddit! Anyone looking for an active clan? We’re “Rainbow Fire” - the original, biggest & best of the bunch. CofC constantly update & challenge players in t
  34. [R366] 3/5 · GB Bring back Global Chat and old L league levels: The game is alright but is very dead now due to no global chat. I’ve actually met quite a few good mates through the global chat. Yes people were idiots on it but it’s entertaining better than being bored on the game as it is now. Also get back to the old way of leagues of the gold silver bronze etc etc was just better
  35. [R88] 3/5 · US Wish there were instructions or guidelines at least at the beginning: Being brand new would be nice to have some guidance or something at the beginning. I’ve been just trying to figure things out.
  36. [R6] 3/5 · US Need another update: The game cool and fun but the new journey task sucks. I’m waiting for my king and queen to finish and soon as I check journey quest eneded even when first update came for that I didn’t even much stuff from it
  37. [R3] 5/5 · US Clash🥹: No words. Best game ever made…🥹🥹🥹
  38. [R52] 1/5 · US Upset member: I tried deleting one of my 4 accounts and it deleted all of them
  39. [R83] 3/5 · US best and worst game: fun to play and attack but extremly pay to win microtranctions are forced basically
  40. [R126] 1/5 · US P2W: Don’t bother, game is now Pay To Win, ore economy has been broken for years and they don’t fix it

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store