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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

Planday Employee Scheduling

60
User verdict / 100 High confidence Divided

Planday Employee Scheduling is a convenient app for managing work schedules and communication, but it is frequently criticized for being slow, buggy, and lacking key features available on its web version.

4.5★ lifetime (4,215) Free to download since 2012 by Planday A/S updated 0.1 mo ago recent negative 36% 120 reviews across 4 regions
Performance Issues Clocking In/Out Missing Features Ease of Use Connectivity Issues
5★58
4★19
3★22
2★14
1★42
recent reviews across 4 regions, vs the 4.5★ lifetime average

Planday Employee Scheduling is designed to help employees and managers track shifts, communicate, and manage availability. While many users find it easy to use and convenient for accessing schedules on the go, a significant number of recent reviews highlight persistent issues with app performance, including slowness, frequent crashes, and problems with clocking in and out.

What users like

  • Convenient for checking schedules and hours on the goR2R16R19R20
  • Facilitates communication among employees and with managersR14R18R25R48
  • Easy to use for basic scheduling tasks and shift swapsR6R8R14R20

What users complain about

  • Frequent issues with slowness, lagging, and freezingR38R42R44R51
  • Problems with clocking in and out, sometimes not registering shiftsR24R27R47R52
  • Lacks features available on the web version, such as booking holidays or viewing total hours workedR15R21R57R72
  • Requires constant internet connection and can log users out or crash without itR39R77R81R85
  • Difficulty with initial setup or registering new businessesR12R91R108R110
  • Excessive notifications for shift start/end timesR45R63
  • Some users report inability to update profile details or bank account informationR29

Latest update · v10.34.0

What the developer says changed (the verdict above weighs this against what reviewers report):

We've listened to your feedback and made it easier to stay on top of Your Hours: Improved period navigation: We've refreshed the way you switch between past, current and future periods in Your Hours – same idea, better experience. Clearer tracking & comparisons: Now, it's easier to compare different periods and understand what has been approved versus what is scheduled. Managers, this one's for you: Future Timesheets are no longer shown, keeping focus on what's current or already done. To get the best from the app, please keep it up to date and regularly check for updates. Have a great shift!

Recurring themes

Performance Issues negative
Many users report the app is extremely slow, laggy, freezes frequently, and crashes, impacting their ability to use it effectively for work tasks like checking schedules or clocking in/out. This contradicts the developer's notes which imply general improvements, but not specifically performance fixes.R38R42R44R51
Clocking In/Out negative
A significant number of employees experience problems with the clock-in/out feature, including shifts not registering, being logged off prematurely, or the app failing to work when needed, especially without a strong internet connection.R24R27R47R52
Missing Features negative
Users frequently point out that the mobile app lacks important functionalities available on the web version, such as booking holidays, viewing total hours worked, or seeing other colleagues' full schedules.R15R21R57R72
Ease of Use mixed
While many users find the app easy to navigate for basic tasks like checking schedules and messaging, others report it being difficult to use, especially for initial setup or when trying to perform specific actions like updating profile details.R6R8R11R16
Connectivity Issues negative
The app often struggles with internet connectivity, leading to login failures, inability to perform actions, or being logged out, which is particularly frustrating for employees trying to clock in or out.R39R77R81R85

Who it's for

Planday Employee Scheduling is for businesses and their employees who need a convenient way to manage and view work schedules, especially those who value in-app communication and shift swapping features R14R20R25. It is less suitable for users who require robust offline functionality, reliable clock-in/out, or full feature parity with a desktop version, as these are common pain points R81R82.

Evidence note: The recent reviews skew negative, with many users reporting performance and functionality issues. However, a significant portion of the lifetime ratings are positive, suggesting a possible decline in recent user experience or that the positive aspects are still valued by many despite the flaws. The developer's notes mention improvements to 'Your Hours' navigation and tracking, but recent reviews still highlight issues with viewing hours worked and clocking in/out, indicating these specific problems may persist or were not fully addressed.

Frequently asked

Can I use Planday Employee Scheduling as a standalone app for my business?
Based on reviews, the Planday app appears to be designed as a companion to a subscription-based cloud/computer application, and users report limitations like not being able to add more than one employee or group directly within the app R12.
Does Planday allow employees to book holidays through the app?
No, several users report that the Planday app does not allow employees to book holiday leave directly; this functionality is typically only available through the web version R57R72R82R99.
Are there issues with Planday's clock-in/out feature?
Yes, many users experience issues with the clock-in/out feature, including shifts not registering correctly, being logged off prematurely, or the app failing to work, especially when internet connection is poor R24R27R47R52.
Is the Planday app slow or buggy?
Yes, a frequent complaint among recent users is that the Planday app is extremely slow, laggy, freezes often, and sometimes crashes, making it frustrating to use R38R42R44R51.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] 5/5 · US Useful: It's very convenient for me to use and check for my schedule or hours whenever I am.
  2. [R16] 5/5 · US Work: I love it! It keeps me on track of when i have to work, it's easy to navigate!
  3. [R19] 5/5 · US OBSESSED: Seriously the best app ever!!! My new job uses it and, let me tell you, I LOVE it!!! It is so easy to use and convenient when I need to check my schedule/availability for planning w friends and family!
  4. [R20] 5/5 · US Great & Convenient App!!: We recently started using this app at work for our shifts and I love it! I always have my schedule right there on my phone. It also works so great when we are switching shifts or someone wants to "handover" a shift as the app calls it. Super easy to use. Couldn't recommend it more!!! Definitely a 5 star app!!!
  5. [R14] 5/5 · US Small Business Owner: Works great with easy access through your smartphone. Easy for employees to request shift swaps and message each other. Low cost is a benefit too.
  6. [R18] 4/5 · US Few glitches but overall good.: I believe the glitches have been worked out. I used to get a time out message which messed up my time clock punches but lately it's been good. Love having my schedule available 24/7 and the ability to message peers privately without needed their cellphone numbers.
  7. [R25] 5/5 · GB Good: This app is good that the Company created it helps us to communicate and to see how best we can communicate effectively with each other
  8. [R48] 5/5 · GB Convince Tool: It is very easy to communicate with colleagues and very easy to see any work changes and updates.. I love planday .
  9. [R6] 5/5 · US Excellent work scheduling app: Easy to use
  10. [R8] 5/5 · US Amazing: Excellent app , is really nice and easy
  11. [R38] 1/5 · GB Extremely slow: The app is extremely slow on the phone. Not enough filters to check only the option that you want
  12. [R42] 2/5 · GB Sagar Patel: Very slow and each & every time hang app whenever open it
  13. [R44] 1/5 · GB Takes forever to load: Very slow at loadings
  14. [R51] 1/5 · GB App: Far too slow. Need to update this ASAP.
  15. [R24] 3/5 · GB Mediocre scheduling app: This app is ok but frequently struggle to login or out of my shifts and I have two shifts when I am allocated to work one handover shift and then my full shift and when I clock in it doesn’t always register both. Also when requesting a shift swap it won’t let me request to swap them both with another employee which we need to do to be able to successfully request the swap
  16. [R27] 1/5 · GB logging shifts off before employees finish their shifts!!!: Staff been working long days sleep from Friday continuing till Monday, from one sites to another with No time break in between ! But Planday kept sign off employees half way through the shift!! This software supposed to be rolling on to another shift without signing in & out, but Planday has been kept logging people off !! Please fix
  17. [R47] 1/5 · GB Clock out issues with wifi: When pressed clock out it just loads later its seen that it didnt clock out
  18. [R52] 3/5 · GB Plan day: It would be ok if plan day was to work for every shift, sometimes it doesn’t register. Clocking in clocking out or both. Some members can’t even clock in or out.
  19. [R15] 4/5 · US Good but not great: Does a good job but is lacking a few things. One this that would be great would be if it gave you a total hours worked weekly. It's. I've to track how much time you have on the clock.
  20. [R21] 5/5 · US Good start: Good app so far. I like the messaging to employees and groups. Will like it more once it is able to approve and request vacation
  21. [R57] 1/5 · GB Planday system: This system is awful. You can’t see what hours you have worked until approved and you can’t book holiday leave.
  22. [R72] 4/5 · GB Good app: Fairly good app. Just a shame you can’t request holiday on your phone, only the webpage
  23. [R39] 2/5 · GB Intermittent: Unable to connect to the server on a few occasions seems abit hit and miss
  24. [R77] 3/5 · GB Sistem plays up: Not always functional with the internet connection
  25. [R81] 1/5 · GB Inability to work without constantly being connected: This app has been a total annoyance due to its inability to work in any reasonable way without an internet connection, I’ve had multiple occasions where it’s taken so long to connect that I’ve clocked in or out well after I meant to.
  26. [R85] 3/5 · GB Good. But needs a lot of tweaks: The app is good when it is working properly. The instant I don’t have signal, it completely logs me out of the app which is extremely frustrating. I also think a feature where you can add your shifts to your calendar should be a feature which would save its users a lot of time flicking between the app & iCal
  27. [R12] 1/5 · US Doesn't work!: Apparently this app is designed to work with the cloud/computer app, which is a subscription based program. You can't add more than one employee or group on the app and the help seems only for the online version, no help available for the app. It appears that the app is just a benefit of the online program and isn't designed to be a stand alone product. SO FRUSTRATING! I would have
  28. [R91] 1/5 · GB Poor: I downloaded the app and started too add in employees, but half way through it packed up and wouldn’t let me add anymore, there was no way to change this in settings. The settings were very limited, so no way of editing your account or changing something in the app. Plus there were lots of errors that kept popping up, it wouldn’t refresh very well and was slow to do things.
  29. [R108] 1/5 · GB Mr Alan Earp: I keep trying to set up. But keeps crashing. I’ve deleted and down loaded but still the same
  30. [R110] 1/5 · GB Unable to register: Entered my company details and when I moved to the page where it said claim your company url (or something like that) the app closed itself. Tried again and same thing happened. Therefore unable to set up company and use the app. Very glad it was a free app so I’m not out of pocket. Just disappointed as I thought it would be useful for our staff scheduling.
  31. [R45] 3/5 · GB Some bugs: Good app I use it as an employee, but seriously nobody needs 7 notifications to remind them when a shift starts or ends
  32. [R63] 3/5 · GB Lagging: Right, so far I used the app for a couple months now so that's my point of view : app is ever so slow, today I've received a message on the app and it took me almost 15 minutes to be able to load it. When I go on the schedule, again it takes good minutes before I can be able to scroll left or right to see the shifts. And please for the sake of God stop the app from sending 5 notifications
  33. [R29] 1/5 · GB Difficult to use: 2 months trying to put my bank account details. The app is not allowing me to change any profile details . As a result I will be missing again for my payment 2nd month in the row.There is no any details for support from app. I send more than 10 texts to person who responded for technical support in our company, but nothing happened. They asked to attach screenshot with problem bu
  34. [R11] 5/5 · US Great app: Just overall great organization app
  35. [R82] 2/5 · GB Variable: My work has just introduced this app. I like the idea of it. But find it a tad unreliable and confusing. Some things I can only do on the Web version, like holiday requests. Others on the app only. Like signing on a shift on going on. a break. When holidays are approved you can see them on the app. So how am I to book a holiday if I can't see other colleagues requests? It basically makes
  36. [R99] 3/5 · GB Holidays: Still interested to see any updates on being able to apply for holidays on app

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store