Coastal Credit Union alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Coastal Credit Union 1/5 · US Unreliable: Sometimes the app works like you would expect an app to work in 2026. Most of the time it works like dialup. I’ll tap on something to access it and I wonder if my phone has frozen or locked up. If I tap on my checking account to see transactions, it can take up to 15 seconds for it to open.
2. [R10] Coastal Credit Union 1/5 · US Bug fix broke it entirely: Sigh. The children are back at Coastal. The bug fixes today broke the app completely. Someone call the adults and let them know what the kids are doing.
3. [R12] Coastal Credit Union 3/5 · US Bank is great, app is wonky most days: The bank and stag are great. The app is hit or miss and sometimes features don’t work consistently
4. [R18] Coastal Credit Union 3/5 · US Ok: Crashes or is not functioning properly too often
5. [R15] Coastal Credit Union 3/5 · US Mobile deposits: I love working with Coastal and the fact that it’s not one of these huge national for profit banks. However, their mobile app leaves much to be desired, particularly when it comes to depositing a check. Over the course of several different, smart phones with increasingly better cameras, the check capture photography often times does not work to the point of frustration. Need to ge
6. [R16] Coastal Credit Union 1/5 · US Check deposit: This is SOOOOO frustrating and does not work. I want to save time and coastal credit union adds more stress and wastes time 2026 i am leaving you toxic folks behind!
7. [R21] Coastal Credit Union 3/5 · US Persnickity: It took several tries to deposit a check.
8. [R27] Coastal Credit Union 3/5 · US Good except check deposit is hard to use: Check deposit is so awkward and “tap to capture” is often unresponsive. Please give a button option.
9. [R3] Coastal Credit Union 3/5 · US Good news, bad news: Good news: Coastal Credit Union is a great institution and the iPad app finally works in landscape orientation. Bad news: Since some update to the app or iOS, bill pay can’t be completed in the app, so it’s just a convenient way to check your balances. This glitch also affects the Mac laptop. Why?
10. [R32] Coastal Credit Union 2/5 · US iPad users are out of luck: The new app makes what was already a subpar experience on the iPad even worse. I’m using iPadOS 26. Most egregious is you can’t use Bill Pay. Once you enter the amount to pay for a payee, you are not able to scroll up far enough to get to the button to submit the actual payment. Landscape or portrait makes no difference. Hard to believe this glaring glitch could have
11. [R4] Coastal Credit Union 1/5 · US App needs a rework: Have been a Coastal member since 2003. Unfortunately the last year of using the app has presented some issues from an end user perspective. How does one reset the password? This is basic functionality that does not exist in the app. One is prompted to call customer service which is not available in the evenings or on weekends. We have been locked out of our account for two d
12. [R36] Coastal Credit Union 1/5 · US Single worst update a bank could make: They updated the whole system and made it worse. I can’t login and god forbid you try to call a representative about it. Don’t try they can’t help you recover your username or password now. You have to do it through the app. And guess what??? If the app just DOESN’T send you your code you can’t get into your bank account!!! I love when these people play with
13. [R7] Coastal Credit Union 2/5 · US Ads are annoying: The new app is fine but the ads that appear above my account balances are annoying. No matter how many times I remove them, they always come back.
14. [R22] Coastal Credit Union 1/5 · US Update bloated the app: The new app design just released is upsetting for many reasons. Mostly because they added so many widgets that I don’t use and don’t want. Now I have to scroll through everything to see something I do want. The supposed “layout customization option” doesn’t even let me remove this bloat. Note to Coastal…DONT PUT ADS IN MY BANKING APP! Cashback offers is not a service I wa
15. [R13] Coastal Credit Union 1/5 · US Lies: Can’t sync my account with Monarch or anywhere else. When I try, Coastal says to open the bank app to approve the connection. So I open your app, and… nothing happens! WHERE am I supposed to approve the connection request? Didn’t have this problem with the old app.
16. [R34] Coastal Credit Union 2/5 · US Would be higher if security settings worked: The new app looks nice and is better organized. Unfortunately the security settings are buggy: - Automatic sending of codes to my device is broken (though manual did work) - Adding an Authenticator app is a pain if it’s on the same iPhone… the QR code is useless and it’s hard to select the text-based code (ever considered a copy button?) - Adding a pas
17. [R9] Coastal Credit Union 3/5 · US Remote Deposit Downgraded: The recent upgrade eliminated my ability to make a remote deposit to my Business Checking account - a capability I’ve had for several years. The call center agent said I would need to set up a separate online ID for the business accounts, a needless complication in my user experience. This loss of functionality was not included in pre-upgrade communications, so perha
18. [R30] Coastal Credit Union 1/5 · US Coastal is now terrible: Been a member since 2014. First time I’ve ever considered leaving them. Their new app/online is nothing but problems. Also no one asked to be forced to make a new user name and password. Terrible.
19. [R51] Navy Federal Credit Union 2/5 · US Always under maintenance: WHYYYY is this app constantly under maintenance? I try to open in and half the time I can't even check my account or transfer money because they're "conducting scheduled maintenance." I've never dealt with a banking app or any app like this where it's always undergoing some sort of service, like this is so frequent that it has irritated me enough to the point of writing a
20. [R52] Navy Federal Credit Union 4/5 · US Love NFCU: I generally have no complaints about NFCU, but recently, I am finding it difficult to look at my certificate details. I hit the arrow to expand that section. Sometimes it immediately closes back up, sometimes it lets me scroll down for a second or two before it closes back up.
21. [R53] Navy Federal Credit Union 3/5 · US The Maintenance shut down is annoying: Eveytime I need to get into my bank I gotta worry if it in maintenance or not like at least give me a warning
22. [R54] Navy Federal Credit Union 1/5 · US Unacceptable: I live in Hawaii and the navy federal app is almost always being worked on. Definitely open another bank!
23. [R65] Atlas 1/5 · US They refuse to delete my account: They are going against the privacy laws and refusing to delete my account . They said they will reach out in one business day. It’s been three. They don’t have an option to delete my bank account information. Their response time is terrible. Fraud alert
24. [R66] Atlas 5/5 · US The building Process: Thank you to Atlas! I appreciate the well being of the benefits giving another chance. Atlas showing that it’s possible, and it’s always a way. Atlas help shape me all around, helping me as well during my enlisted time in the military. Atlas help Rebuild self confidence creating better discipline, budgeting, managing, and creating a healthy routine. The results show for its
25. [R67] Atlas 3/5 · US Chaplain: Still learning how this card works. A lil challenging but durable
26. [R68] Atlas 1/5 · US Can’t close account: Be warned there are 19 steps to being able to delete your data and close your account if you’ve just signed up. Feels like a scam. Doesn’t matter if it’s legit; they obfuscate the ability to remove yourself from the service. 1000% red flags all around.
27. [R79] Suncoast SunMobile 2/5 · US Can’t deposit a check: Ever since the authentication was implemented (via text or email), depositing a check has become a time-consuming process. It takes me on average 3 attempts to get this done. I might as well go to the bank in person.
28. [R80] Suncoast SunMobile 4/5 · US Hate it: Before this update it was easier to pay bills, make deposits online, etc. Now I have to get a code to check everything,
29. [R81] Suncoast SunMobile 3/5 · US We Need Zelle!!: I mean what else does this bank need? 🤷🏾‍♂️ It’s great. But I am suffering without Zelle
30. [R82] Suncoast SunMobile 1/5 · US Never fully works: Suncoast as usual is behind the times. Never really fully works correctly. Won’t even transfer money between its own accounts. Yes app is updated.
31. [R93] America First Credit Union 1/5 · US Garbage: Difficult to navigate and won’t read checks that I’m trying to deposit.
32. [R94] America First Credit Union 5/5 · US Great: What a good credit union
33. [R95] America First Credit Union 3/5 · US Great App Minus the Bugs: I never had problems on android, but there are some bugs on the iOS version it seems. Logging in is always a hassle as usually Face ID doesn’t work, and gets disabled quite often.
34. [R96] America First Credit Union 1/5 · US Can’t make online payments: Just opened up this credit union account and it doesn’t allow me to make online payments without calling in.
35. [R107] 5Point Credit Union 2/5 · US Awful Design: I had the website bookmarked on my phone & computer forever. I wish I hadn’t removed it for this app. This is a total mess. Every time I make a change & then go back to fine-tune it, I get an error message. It doesn’t matter what the change is - account preferences, display preferences, etc. I tried adding the bookmark back but it looks different now. I really hate this messy app!
36. [R108] 5Point Credit Union 5/5 · US Perfecto: I love this easy
37. [R109] 5Point Credit Union 3/5 · US Could be improved: When a scheduled bill pay goes out it should appear on the pending section of the account the funds are coming from.
38. [R110] 5Point Credit Union 1/5 · US Bill Pay is so slooooooow to load in app: I’ve been a member of 5 Point for 20+ years and a user of the app as soon as it came online. There must have been an update or change to a different OLB platform because Bill Pay used to be quickly responsive, but now it takes a very long time to load in app. Annoying for the individual who counts on the convenience of OLB to manage banking tasks quickly.
39. [R6] Coastal Credit Union 3/5 · US Wish it had dark mode: Loving the new update, looking modern and has nice features for managing everything. I just wish there was a toggle for dark mode, that would convince me to no longer need another banking app