Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

USA TODAY

55
User verdict / 100 High confidence Divided

The USA TODAY app provides broad news coverage and is appreciated by long-time readers, but it is plagued by numerous technical issues, persistent ads even for paying subscribers, and a frustrating user experience.

4.5★ lifetime (241,479) Free + in-app purchases since 2012 by USA TODAY updated 0.0 mo ago recent negative 26% 120 reviews across 3 regions
Ad Experience App Performance & Stability Subscription & Account Issues Content & Layout Crossword Puzzles
5★295
4★93
3★41
2★29
1★124
recent reviews across 3 regions, vs the 4.5★ lifetime average

The USA TODAY app offers a wide range of news, including national, international, and sports, and is valued by many for its content and perceived objectivity. However, recent user reviews highlight significant problems with app performance, including slow loading, frequent crashes, and videos that fail to play. A major point of contention is the prevalence of ads, which appear even for users with paid 'ad-free' subscriptions, leading to frustration and cancellations.

What users like

  • Provides broad and varied news coverage, including national, international, political, social, and sports topics.R1R3R8R11
  • Content is generally considered informative, well-written, and easy to digest.R3R14R15R19
  • Offers crossword puzzles, which are enjoyed by some users.R33

What users complain about

  • Paid 'ad-free' subscriptions still display numerous ads, including pop-ups and sponsored articles, leading to user frustration and feeling ripped off.R6R12R60R66
  • The app suffers from significant performance issues, such as slow loading times, frequent crashes, freezing, and articles not loading.R2R13R21R22
  • Subscription management and login processes are often problematic, with users reporting difficulty restoring purchases, being locked out, or being charged incorrectly.R38R56R59R71
  • Videos within the app frequently fail to load or play correctly, despite ads playing without issue.R49R131
  • The app's layout and navigation are criticized for being unwieldy, difficult to read, or having too much sports content for non-fans.R17R37R67R140
  • Crossword puzzles have issues, including limits not matching subscriptions and keyboard problems.R13R21R39R209
  • Some users report issues with ads automatically clicking and opening new windows, or pop-ups making the app unusable.R36R40R42

Latest update · v8.11.0

What the developer says changed (the verdict above weighs this against what reviewers report):

• This update includes bug fixes and stability improvements.

Recurring themes

Ad Experience negative
Many users, including those with paid 'ad-free' subscriptions, are highly frustrated by the constant presence of ads, pop-ups, and sponsored content. They feel cheated when paying for an ad-free experience that isn't delivered. Some ads also auto-click or appear mid-article, disrupting reading.R6R12R20R31
App Performance & Stability negative
A significant number of recent reviews report severe technical problems. These include extremely slow loading times, frequent app crashes, freezing, and articles or the app failing to open at all. Videos often do not load, while ads do. The latest update notes mention 'bug fixes and stability improvements', but reviews contradict this, with users still reporting crashes and performance issues.R2R13R21R22
Subscription & Account Issues negative
Users frequently encounter problems with their subscriptions, such as being unable to access paid content, difficulty restoring purchases, or being charged incorrectly. Some report being locked out or having issues with login. Cancelling subscriptions is also reported as difficult.R23R38R56R59
Content & Layout mixed
While many praise the broad news coverage and quality of articles, some criticize the app's layout, preferring older formats. There are complaints about too much sports content for non-fans and navigation difficulties. Some users also feel the content has a political bias.R1R3R8R14
Crossword Puzzles mixed
Some users enjoy the crossword puzzles, but others report issues such as limits not matching their subscription, and technical glitches like the keyboard disappearing or the format being annoying.R13R21R33R39

Who it's for

This app is for users who value USA TODAY's broad news coverage and are willing to tolerate significant app performance issues and ads, even with a paid subscription R1R8R11. It might appeal to long-time readers of USA TODAY who appreciate the digital format R3. It is not for users who expect a seamless, ad-free experience with a paid subscription, or those who are easily frustrated by frequent app crashes, slow loading, and broken features R6R12R22.

Evidence note: The recent reviews skew heavily negative, focusing on technical issues and subscription problems, which contrasts with the high lifetime rating. This suggests a recent decline in app quality or user satisfaction. Many positive reviews are very general and lack specific details, while negative reviews are highly detailed about specific problems.

Frequently asked

Does a paid USA TODAY subscription remove all ads?
No, many users with paid 'ad-free' subscriptions report still seeing numerous ads, including pop-ups and sponsored articles, which leads to significant frustration R6R12R60.
Are there frequent technical problems with the USA TODAY app?
Yes, recent reviews indicate frequent technical problems, including super slow loading times, the app crashing often, freezing, articles not loading, and videos failing to play R2R13R21R22.
Is it difficult to manage subscriptions or log in to the app?
Yes, many users report difficulties with subscription processes, such as being locked out, being unable to restore purchases, or experiencing issues with login and account management R38R56R59R71.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] 5/5 · US Great news all!: I look at the USA Today app everyday. It's great with tons of great articles to read daily!
  2. [R3] 5/5 · US The Paper that Give’s: I’ve enjoyed USA Today for over three decades, when traveling I could count on there being a paper most every where I went. The paper set many standards, starting with the color graphics. Everything was fresh and eye catching, the weather was always important. Though all content was well thought out. The articles hit home and with writers from all parts of the country. Havin
  3. [R8] 5/5 · US Great Source of Current Events: USA TODAY provides a wide variety of current news stories, especially those of political, social, natural sciences , and economic importance!
  4. [R11] 5/5 · US Great Coverage: USA Today is my go to for unbiased and timely news.
  5. [R14] 5/5 · US USA TODAY IS THE BEST: I have been pro USA TODAY for several years. It is honest and concise. Cheers to you folks!!
  6. [R15] 5/5 · US Excellent!!!: Great info and easy to use!
  7. [R19] 5/5 · US USA NEWS: Brings you and keeps you informed about evert day situations.
  8. [R33] 5/5 · US Crossword puzzles: I love them!
  9. [R6] 1/5 · US STOP THE ADVERTISING! AD FREE Subscription SHOULD BE AD FREE!: This is at least the 6th time I've said this. I pay for AD FREE and USA TODAY inserts ads anyway, as well as countless SHOPPING articles throughout. What a rip off! USA TODAY always shows my Ad Free Subscription as Active. Then why all the ads?
  10. [R12] 1/5 · US Not Much Better than the First Tru: Am trying again, June 2026, with USA Today but once again the thing is not so hot. I pay for the ad-free version and my account says that is in effect but I had four pop-up vid ads just trying to read the news just now. The August 2017 update is absolutely horrible. Am dumping USA app as my usual daily news source. Just horrible. Why do you always think it is
  11. [R60] 1/5 · US Paid subscription is not worth the money…: So I subscribed to USA Today service hoping for a better experience. Yes I do get to read articles marked "For Subscribers Only" but there really weren’t that many and a majority of them were not of interest to me. So there are so many ads it’s actually hard to follow the gist of the article. You read a paragraph of news and then there is a half page
  12. [R66] 3/5 · US Pop up ads: Pop up ads keep appearing. Should not happen with a subscription.
  13. [R2] 2/5 · US Super Slow Loading: I like the content of USA Today, but why does this app take about 20 seconds to load on my iPhone 16 when every other app loads almost instantly? Can you please do something about that?
  14. [R13] 2/5 · US Crashing: Lately, the app has been crashing a lot. Also, it limits me on crossword puzzles per week even though I have a subscription that promised unlimited crosswords. Signing in and out or restarting my phone doesn’t seem to fix the issue.
  15. [R21] 1/5 · US Recent Update Review: Around mid-way through scrolling and reading the news the APP starts to hesitate, stops scrolling and eventually crashes as well as actually overheating the back of the iPhone!! Just awful APP. Also for the last few weeks ever since the previous update the crossword notice that you have 2 crosswords for the week starting on Monday is wrong!! After you finish that first Monday
  16. [R22] 1/5 · US App doesn’t open: I have to close and open it several times before it opens! I will be asking for a refund!!! Trash!!!
  17. [R38] 3/5 · US Subscription process nightmare: I had a subscription for unlimited access without ads for a year. Then ads started to appear. Tried contacting USAtoday but no response. So I cancelled to subscription thinking that I would wait a while and resubscribe but that didn’t work either. When I did subscribe again, they kept asking if I wanted to subscribe! Can’t win.
  18. [R56] 3/5 · US Ad Free?: I’m so tired of having to restore my iTunes purchase of my subscription. Seriously? You can’t write the program to do that automatically? In the latest release I can’t even get the restore to actually work. Advertising everywhere. BTW, in ad free I would expect that also included removing the TIPCO advertising masquerading as sports information. Right. Get rid of this type of advertisin
  19. [R59] 2/5 · US Subscription: I’ve been a subscriber for 8 years or so. My subscription is always without ads. About once a year I get locked out saying this section is for subscribers only. The app recognizes me but asks to restore purchases. When I click the link it doesn’t work. This is only with my iPhone. I move to my iPad and everything seems fine.
  20. [R71] 1/5 · US Subscription problems: I find it difficult to enjoy your publication because it is driving me crazy trying to figure out my login/subscription info. I believe you are deducting $9.99 from my account each month (whatever happened to the 99c I was supposed to be charged?)….I have been paying the $9.99/mo but I get a message that I do not have an active subscription! I spend ,15 -30 minutes trying
  21. [R49] 3/5 · US Video errors: Why don’t the videos ever load?
  22. [R131] 3/5 · US Videos don’t work: Generally a very good website. But don’t try to watch any videos. The ads always play, but the video you want to watch almost always fails. I’ve tried on multiple iPads, iPhones, multiple iOS versions for years and keep having the same problem. The only common factor is the USA Today app.
  23. [R17] 1/5 · US Not a sports fan: I have no interest in sports and don’t like sifting through dozens of sports stories to find the few news articles lower down on the page. You have a section called sports. Use it!
  24. [R37] 3/5 · US Missing links and unwieldy navigating: The subscription information mentions access to 200 affiliated publications but I can’t find a link in this app. Reading the comics is awkward compared to having a complete page of comics like you’d find in a printed edition. Put the comics on one page like they appear I. Your Reno Gazette Journal
  25. [R67] 3/5 · US Sports Section Dissappointing: I miss being able to select the sports league I want to follow in the sports section on the main page. Now I have to click the left side arrow through multiple leagues and individual game score to try to get to the league I want which is completely inefficient and has me looking for a new site. Please redesign.
  26. [R140] 3/5 · US Too much sports: One of the last great papers for investigative reporting. However, if you’re not a sports fan, you can’t turn off the sports feed.
  27. [R39] 1/5 · US Crosswords broken after update: I get 2 free crossword puzzle per week. Last week and again this week I play only one and then the message says I played my limit for the week.
  28. [R209] 3/5 · US Latest update caused Crossword problems: After this update, If you close the keyboard while doing a crossword you can’t reopen it. You have to close the app and open it again to get to the keyboard.
  29. [R36] 1/5 · US ads: cant scroll down page without selecting ads. frustrating!
  30. [R40] 3/5 · US Ads: Lately when scrolling, the ads seem to “click” themselves and open a new window. I find it odd that it only ever happens on this app. I have paid attention to when I’m scrolling and several times it happened
  31. [R42] 1/5 · US Unusable: So many pop ups on a small screen. Sometimes 3 popups on an iPhone! Unusable
  32. [R20] 1/5 · US Please stop: Please stop letting ads look and pretend to be articles, try and use the app from our side and you will delete is fast as well. Why are all news outlets so greedy? Entertain us and we will stay equals more actual revenue!
  33. [R31] 1/5 · US Too many advertisements: Too many adds
  34. [R23] 1/5 · US Subscribed for first month. Didn’t work at all: It had no problem taking my money. Then it literally stopped working once I got on the plane. So much for enjoying crosswords during my travels. And I’m out a little cash as a bonus.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store