WCVB NewsCenter 5
The WCVB NewsCenter 5 app is praised for its comprehensive local news and weather coverage, but recent updates have introduced significant stability issues, frequent crashes, and an overwhelming number of ads that disrupt the user experience.
The WCVB NewsCenter 5 app provides extensive local news, weather, and traffic, making it a trusted source for many Massachusetts residents and former residents. However, recent user reviews highlight severe issues including constant app crashes, videos not playing, and an excessive number of ads that interrupt content and make the app frustrating to use.
What users like
What users complain about
- App frequently crashes or resets to the home page while reading articles or watching videosR41R43R45R46
- Excessive and repetitive ads interrupt content, including before videos and within articles, often with unskippable or un-muteable audioR2R11R100R138
- Videos often do not play or freezeR1R9R32R97
- News stories are not updated frequently enough, with old content remaining on the app for weeksR26R61R63R101
- Notifications often lead to the home page or weather instead of the specific story, and some users report not receiving notifications at allR15R70R73R104
- Content is frequently cut off by ads or incomplete, making articles unreadableR22R69R93R137
- Some users report political bias in reportingR24R25R38R39
- iPad landscape mode is not working correctly, and navigation can be difficultR89R93
Latest update · v5.15.2202
What the developer says changed (the verdict above weighs this against what reviewers report):
Simple bug fixes and performance improvements.
Recurring themes
Who it's for
This app is for Massachusetts residents or former residents who value WCVB as their primary source for local news, weather, and traffic and are willing to tolerate significant app stability issues and a high volume of ads R3R14R37. It is not for users who expect a smooth, ad-free experience, or who get frustrated by frequent app crashes and outdated content R41R45.
Evidence note: The recent reviews skew heavily negative, focusing on app stability and ad issues. This contrasts with the high lifetime rating, suggesting a recent decline in app quality. The developer's release notes for the latest update, claiming 'Simple bug fixes and performance improvements,' are directly contradicted by numerous recent reviews reporting persistent crashes and performance problems R41.
Frequently asked
Does the WCVB NewsCenter 5 app have many ads?
Is the WCVB NewsCenter 5 app stable and reliable?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R3] A great app for Massachusetts news: It’s a very engaging app with great coverage of all of Massachusetts. All of the anchors are lovely and affable on air.
- [R12] Great job, folks!: Great coverage: Local & national news is the headlines plus supplemented by CHRONICLE diving into local history & current events Activism 1:1 BEN SIMONEAU I've got your back for 1:1 'rescues' Community ACTIVISM Karen Anderson's investigative reporting (always both well researched &!well presented ! CURRENT POLITICAL stuff- "On the record" etc etc It's unbiased & broad &
- [R37] My Channel 5 App: There isn’t one single thing that this app doesn’t excel at. News, weather, traffic, sports and breaking news. I will never use any other app
- [R10] My trusted source: Ever since the station was begun I have enjoyed and trusted your local programming most especially your news and weather. In this age of misinformation and pandering to petty bullies and government officials yours is a voice of integrity and reason.
- [R14] “ I love this app”: I am a native of Massachusetts , and channel 5 has always been my favorite news channel and still is , it give you accurate news reporting. All though I left Massachusetts and moved to sunny Arizona 8 years ago and later relocated to North Carolina in 2021. I continue to tune into channel 5 news with this mobile app. The app is easy to navigate and useful friendly. It gives me
- [R17] WCVB NEWS IS GREAT: WCVB NEWS CENTER 5 is great on TV or on my logons. Very up to date with breaking stories. Easy to use on iPhone when not at home to view on TV. Thank you WCVB.
- [R34] Best channel in the area!: We used to watch another local channel and the anchors had a good rapport! But we switched to WCVB and they have the BEST rapport of any channel we have ever watched! Lately we watch from 4pm to 6pm then watch David Muir . We also enjoy your noontime crew. You are the BEST! I’m not surprised some people go from WCVB to national news.
- [R71] Cindy & Crew: OK, admittedly, I have this app primarily for Cindy, but I do occasionally value learning something in the other news reporting of the day to keep me up to speed with life as it is so quickly passing us by.
- [R16] Keeping us up-to-date: Thank you for always sending out the notifications to keep us up-to-date on breaking news
- [R28] I love this news app!: I receive news alerts throughout the day from channel 5. I really appreciate having this on my phone and being kept up to date ! It’s been informative and interesting, it’s great! Thank you!
- [R8] Weather: Best weather forecast
- [R78] First source for weather.: Like the weather radar access as well as extended forecasts.
- [R41] Constant crashes: I am NEVER able to read a story or check the weather without it suddenly closing and going back to home page. Extremely frustrating, especially since I keep the app updated and I am not using an old device. I’m guessing it’s the hundreds of ads trying to load that make the actual story close.
- [R43] Constantly kicks me out: Whether I’m scrolling or reading a story, the app will kick me out and bring me back up to the first story. Been going on for a while now. Time to fix this bug.
- [R45] Frustrating and unusable: This app is essentially useless. If you open a story and attempt to read it the app constantly resets to the main page. One would think a news app would allow a person to actually read the news. The updates causing the repaints are ad updates.
- [R46] App crashes: App keeps on going back to Home Screen after clicking a video or article. It takes three attempts to work. App was perfect up until about a month ago. Please fix. Thanks.
- [R2] Like It: But the ads before the video clips are annoying.
- [R11] Too many Ads!!: Every news article starts with an Ad. It’s so annoying. Today, I was trying to watch a live broadcast of a news conference on an active shooter at a college. There should never be Ads to access this type of news. Shame on you WCVB. Do better!
- [R100] Wcvb app annoyance: I really like this app, but may have to delete it because of your annoying video commercials - you cannot turn off the sound - even when you reach ‘skip ads’. You might think that ‘noise’ anywhere is appropriate, but it isn’t. Please let followers turn off the noise, or for me, the only option is to delete the app.
- [R138] Channel 5 app: It was great and easy to use and then one day there was an ad then a video of a news story. I now find it completely annoying. I like to read the story myself but now I have to see the same ads over and over before I can silence the news broadcast. I do like notification sounds to let me know something is going on. I wish it worked the way it used to.
- [R1] Terrible: None of the videos play for me
- [R9] Videos Not Playing in News Stories: I’m experiencing an issue where videos embedded in news stories no longer play. This appears to be a recent problem, as playback was working previously.
- [R32] Forced to do it: For some reason, my app is not working properly. Every time it comes to the first commercial break, the screen goes black and that is it. No more news. It's been slowly getting shorter and shorter time before the whole thing stops on me. I've sent several "bug fix" inquiries to WCVB with no response. I've deleted the app. Reinstalled the app a couple of times, shut down my phone,
- [R97] App Doesn’t Work: All you get when streaming are ads. After that just a black screen or a frozen image of Doug Antoinette Katie and or Cindy. Sometimes Kevin. Please work on this issue.
- [R26] Same stories in for weeks: Hardly updated, have the same articles on for weeks. Has become very biased & political. So many other good apps available. Bye
- [R61] Need for changes: Some of the stories remain on the app for a long time. Surely there are other stories happening that you could post each day instead of the same ones over and over. Plus, a story might say there will be an update but there’s no follow up.
- [R63] News stories aren’t updated nearly enough.: Often the top story in the morning is the same story from the night before. Please update more often.
- [R101] Review: Good news information and breaking news. Other stories stay on their mobile app way too long. Not updated.
- [R15] Alerts: They send breaking news alerts multiple times a day and very rarely are they actually breaking stories and My settings are for only breaking news stories.
- [R70] Very tired of the worthless notifications: I remember when WCVB had the best notifications. But now their notifications consist of "This Massachusetts city"; "This former Super Bowl champion"; "this New England state"; "this Oscar winner"; "star Patriots player"; "gunshots in Massachusetts city". I mean seriously, these notification headlines are worthless and are a complete waste of time. I gues
- [R73] Getting annoyed: As of late I am no longer getting notifications. What is going on? I used get notifications all day long now not even one.
- [R104] Notification issues: The app is fine and is useful for keeping up on local stories. Frequently, however, I’ll tap on a notification to be brought to the landing page or weather, rarely to the story that I was noticed about. I’ve tried searching but the story never shows up on the app.
- [R22] Bias lies, bias, lies repeat. Mass one of the worse moonbat blue states. Gov’r ruined it with WuWu: This app or whoever is the person that post news….splits posting and they are cut off or hard to read. Like MSM it’s just as bad.
- [R69] Only good for streaming news with ads: I like to read the news and not stream when away from the TV. This app used to let you read the article. However, now all the articles show only one line of text between ads and it is not showing most of the article.
- [R93] Disjointed: The app on the iPad very difficult to navigate. Often click on a story and there will be some text but the rest of the story will be missing. Just clicked on a story now and after three sentences, the article ended midsentence. There is no ‘More’ button to click on for the rest of the story. Other local news apps have much better navigation and a better user experience on the iPad. The
- [R137] Missing details: Part of the story is covered by advertising
- [R24] Communist news: They one way
- [R25] Consistent bias reporting: Horrible representation of factual news completely biased only watch it for the weather
- [R38] Bias & not researched: I’ve never written a review however I feel the bias and not researched information regarding Karen Reed is an absolute disgraceful use of media. If research was I fact taken channel 5 would know the “leader” of free Karen reed is a disgruntled women who went to school with the Alberts. She has a ridiculous claim against the family stemming from High School. She obviously ha
- [R39] Biased!: The news should be UNBIASED! The “AMERICAN WAY”. People want unbiased NEWS! NOT YOUR VIEWS AND AGENDA!
- [R89] Landscape mode on iPad not working: To read any article, I have to rotate the iPad to portrait view. I receive news alerts, yet when I click on them to read, the article doesn’t appear, nor can it be found on the app. The repetition of having to endure the same advertisement each time I click on the video for a story is beyond annoying.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store