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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

PicPlayPost

60
User verdict / 100 High confidence Divided

PicPlayPost is a versatile video and collage editing app praised for its user-friendliness and creative features, but recent updates and subscription models have led to significant issues with functionality, saving projects, and customer service.

4.8★ lifetime (98,305) Free + in-app purchases since 2012 by Mixcord Inc. updated 4.1 mo ago recent negative 19% 120 reviews across 3 regions
App Functionality Subscription & Pricing Ease of Use & Creativity Video Quality & Limitations Customer Support
5★138
4★16
3★8
2★7
1★31
recent reviews across 3 regions, vs the 4.8★ lifetime average

PicPlayPost is an app designed for creating video and photo collages, slideshows, and GIFs, with many users appreciating its ease of use and creative tools. However, a recent surge in negative reviews highlights critical problems such as app crashes, inability to save projects, music features not working, and issues with paid subscriptions.

What users like

  • Easy to use and user-friendly interface for video and collage editingR1R6R7R15
  • Offers a wide range of creative features for videos, photos, and GIFsR2R4R10R17
  • Effective for creating professional-looking content for social media and personal useR6R14R19R26

What users complain about

  • Music features frequently do not work, showing errors or not playing soundR3R18R41R99
  • Users experience crashes and the app failing to open or functionR8R13R51R76
  • Inability to save or export projects, often with error messagesR27R29R37R69
  • Issues with paid subscriptions, including unexpected charges, difficulty canceling, and features not working after paymentR18R20R30R37
  • Video quality can be poor or degraded upon saving, and resolution options are limitedR54R120R130
  • Limited video length for free users, requiring subscription for longer contentR35R44R54R83
  • Lack of customer service response for reported issuesR20R93
  • Difficulty with media management, such as photos not importing in order or inability to delete used photosR12R38
  • Projects can go missing after opening the appR16

Latest update · v9.13

What the developer says changed (the verdict above weighs this against what reviewers report):

- Improvements & bug fixes Note: If you are experiencing problems please email us at [email protected] so that we can get more details from you. Simply leaving a review does not always give us the information needed to resolve the issue.

Recurring themes

App Functionality negative
Many recent reviews report critical functionality issues, including the app crashing upon opening, inability to save or export projects, and music features not working. Some users also noted that videos don't import in order or projects go missing. The developer's notes mention 'Improvements & bug fixes' but these issues persist.R3R8R12R13
Subscription & Pricing negative
A significant number of users express frustration with the app's pricing model, reporting unexpected charges after free trials, difficulty canceling subscriptions, and features that require payment still not working. There are also complaints about being charged for features previously included or for using the app on multiple devices.R18R20R30R35
Ease of Use & Creativity positive
Many positive reviews highlight the app's user-friendly interface and ease of creating collages, videos, and slideshows. Users appreciate the creative options available for combining media, adding music, stickers, and text.R1R2R4R6
Video Quality & Limitations negative
Reviewers report issues with video quality, noting that it can be poor or degraded after downloading. There are also complaints about limitations on video length, with free users often restricted to short clips (e.g., 15 seconds or 1 minute) and needing to pay for longer durations.R35R44R54R66
Customer Support negative
Several users mention a lack of response from customer service when encountering problems. This contradicts the developer's note encouraging users to email them for support.R20R93

Who it's for

This app is for users who want an easy-to-use tool for creating photo and video collages, slideshows, and GIFs, especially for social media or personal memories R1R6R15. It is particularly suited for those who appreciate a wide range of creative editing features R2R17. However, users who require reliable functionality, responsive customer support, or are sensitive to unexpected subscription charges should be cautious R20R40.

Evidence note: The recent reviews skew significantly negative, with many 1-star ratings detailing critical bugs and payment issues. This contrasts sharply with the lifetime rating of 4.76, suggesting a recent decline in app quality or user satisfaction, particularly concerning the subscription model and core functionality. The developer's notes are generic and do not address the specific, recurring issues reported.

Frequently asked

Does PicPlayPost allow you to add music to videos?
While PicPlayPost is designed to allow adding music to videos, many recent reviews indicate that this feature is frequently not working, with users reporting errors or no sound R3R18R99.
Can I save my projects in PicPlayPost?
Many users are currently experiencing significant issues saving or exporting their projects, often receiving error messages even with ample storage space R27R29R37R93.
Is PicPlayPost truly free, or does it require payment?
PicPlayPost is a 'Free + in-app purchases' app, but many essential features, such as longer video durations or removing watermarks, require a paid subscription R35R44R83. Several users report being charged unexpectedly after free trials or having difficulty canceling subscriptions R40R64.
What is the video quality like when exporting from PicPlayPost?
Some users report that the video quality can be poor or degraded when downloaded or exported, with limited resolution options R54R120R130.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] 5/5 · US Fantastic App: I use this app for all of my video & collage editing. It is so user friendly and absolutely amazing. Love, Love, Love it!
  2. [R6] 5/5 · US Awesome sight!: Recommend this for use in fb reels! So much fun and easy to use!
  3. [R7] 5/5 · US Great efficiency…: Love this app, so easy to use with many features.
  4. [R15] 5/5 · US PERFECT FOR YOUTUBERS: BEST APP EVER!!!🥇This is THE best. I am a gachatuber and I’ve searched more than five apps!! Some didn’t work, some costed money or subscriptions, but once I downloaded this, NO MONEY, WORKED PERFECTLY, ONLY TOOK ME LESS THAN A DAY TO LEARN HOW TO USE IT!!! Sounds unbelievable, right? Now I can make the best Gacha videos in peace!! Thank the developer who created the heav
  5. [R2] 5/5 · US Green Cobra 136: I’m tellin’ ya, you can’t get creativity like this app anywhere else but the App Store. I adore the app!
  6. [R4] 5/5 · US Great app for all kinds of videos and gifs! Been using it for over a year now!: Highly recommend
  7. [R10] 5/5 · US Really cool app: I was able to create a very cute video with pictures and videos and added stickers and texts. So pretty!
  8. [R17] 5/5 · US Great video editor and best slideshow creator!: I love the new effects feature and it makes the video look more fancy. The animate stickers are good for more impression on the video but it needs to update with more better stickers. I love the watermark feature to add your images to the favorite video backgrounds but the feature only allow you to add images, would be greater if the developer can ad
  9. [R14] 5/5 · US Coach: This is the absolute best coach/teaching/instructional tool ever!!!!!!!! I love it I use it all the time I sent videos and pictures of my two sons linked up with MLB players to college coaches and this app with out a doubt help both of them get college catching scholarships!!!!! I love it
  10. [R19] 5/5 · US Rhett Palmer Talk Host 28 years 40,000 interviews: Fun way to promote my daily Pod Cast! Love this app- have for a few years now!
  11. [R26] 5/5 · US Making memories happen: To use T. Look very professional My projects. As everyone else Just as good Use this app Bline and I can I am legally Is easy This app I am in love
  12. [R3] 1/5 · US POOR QUALITY APP: NO MUSIC WORKS ANYMORE. It’s always error smh
  13. [R18] 1/5 · US Theme music doesn’t work: After paying $7 a month for this app, all the features don’t work. Whenever I try to add theme music it give me an error message. I’ve tried everything to resolve it, even deleting and reinstalling the app. Very disappointed to have this issue with a paid app.
  14. [R41] 4/5 · US Great: This is a great app. I have been using this app for a few months now. I love all the different ways you can change the pictures. The only thing I hint like is that I can’t add my own songs even though it says I can’t . Other than that it’s great!
  15. [R99] 2/5 · GB Why dose it not allow sound: All I wanted was a sound for my vid but it give me my vid with no sound so it looked absolutely horrible xxx
  16. [R8] 5/5 · US Crashing: Ever since the recent update, every time I open the app, it just returns me to the home screen.
  17. [R13] 1/5 · US It doesn’t even open: It crashes within seconds of clicking the icon
  18. [R51] 2/5 · GB Crashing: Re downloaded and now doesn’t download regardless of format. Not happy.
  19. [R76] 1/5 · GB Rubbish: It doesn’t work . You pay then it crashes
  20. [R27] 1/5 · US Never had a problem til now: Keeps giving me an error when saving project. Telling me I need at least 3GB .. I have a brand new phone with over 120gb left.. i just paid too for this app and can’t use it no more..
  21. [R29] 1/5 · US WON’T LET ME SAVE PROJECT: It won’t let me save my project. I keep getting error. Not worth the monthly payment. Please fix.
  22. [R37] 3/5 · US Unable to save to my photos: I’ve been paying for a subscription and cannot save the video I made to my photos.
  23. [R69] 1/5 · GB Stuck on 50%: My post to Instagram is just stuck on 50% rendering
  24. [R20] 1/5 · US Can’t get key features to work & no response from customer service: Can’t get key features to work & no response from customer service
  25. [R30] 1/5 · US Money: Charged me without knowing
  26. [R54] 3/5 · GB The cake is a lie: Ok, so it used to be 4K videos and the limit was 30 mins, but there’s no 1080p option and the limit is 10 minutes (same as bandicam) I thought it said unlock all features, what happened?
  27. [R120] 2/5 · GB Would be 5 stars but......: Unfortunately the video compression is so bad that it makes the video a complete waste of time.....
  28. [R130] 3/5 · GB Decent: neat little app, but video quality when downloaded isn't too good :/
  29. [R35] 2/5 · US Ok: You have to buy a subscription for more than one minute of video
  30. [R44] 1/5 · US I had paid many years ago: Now with the new updates, the app is asking for more money. I cannot enjoy my videos if it’s pass 2mins and the degrade the video quality when I paid for it many years ago. I don’t care for all the other features. Deleting this app for stealing my money
  31. [R83] 1/5 · GB Rubbish product do not buy!!!: Average product aiming to make user pay for upgrades!! Free trial doesn’t mention that you have to pay to share a video longer than 60 seconds. The base product is limited not user friendly- user experience feels like a SCAM!!!!
  32. [R93] 1/5 · GB Will keep finding new ways to annoy you: Clunky, functionally-limited and often broken, this app will continue finding new ways to annoy you until you delete it. My videos only export half the time (don't ask me why) and I’ve got glass in my knuckles from punching my phone screen out of frustration. I had to give 1* to leave this review but this is a 0* app. I’ve tried contacting support and got
  33. [R12] 1/5 · US It won’t import my photos and videos in order: Kind of defeats the purpose of a chronological slideshow. It mixed everything up, and there is no sort option. There’s also not much help.
  34. [R38] 2/5 · US No way to Delete the used Photos: I really do like this app, but I make a lot of slide shows. When you upload from your device, that works great! But by my 4th of 5th slideshow project, I had almost 400 photos in the app photos., you cannot delete them. And to make it worse, when you upload a new group of photos for a new project, it mixes them in with the already used photos! It’s not like they a
  35. [R16] 1/5 · US Project Missing: I opened the app, and the video collage project I was working on is gone. My other projects are there. What is going on? I took a lot of time organizing the clip with music. Disappointed…
  36. [R66] 1/5 · GB Mundybrown: Now I know why I can’t download movie clips, Picplaypost are no longer aligned with YouTube, which is a shame, it was the best app for movie clips going, it’s now at best mediocre Just to reiterate, this app is now as bad as it gets. 👎
  37. [R40] 1/5 · US Scam: What a SCAM! Offers 12 day free trial with option to cancel before subscription starts but less than 5 days later it charges you and starts your subscription and denies a refund.
  38. [R64] 1/5 · GB Charged instantly for free trial: Hi, I signed up for your free trial today, after downloading your app for the first time. However, when I have looked at my bank account I have been charged the sum of £22.80. Can you advise please, as when signing up it stated a free trial, cancel anytime and will not be charged. I look forward to your immediate response!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store