Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Headspace

35
User verdict / 100 High confidence In trouble

Headspace, once a beloved meditation app, is currently experiencing a significant decline in user satisfaction due to a shift away from its core meditation focus, a pervasive paywall, and numerous technical and UI issues, despite some users still finding value in its content for anxiety and sleep.

4.8★ lifetime (973,946) Free + in-app purchases since 2012 by Headspace Inc. updated 0.0 mo ago recent negative 62% 120 reviews across 4 regions
Paywall & Value UI & Navigation AI Integration Bugs & Performance Content & Focus Shift Effectiveness for Anxiety & Sleep
5★202
4★88
3★95
2★112
1★503
recent reviews across 4 regions, vs the 4.8★ lifetime average

Headspace is a meditation and wellness app that has been praised for its content, particularly for managing anxiety and aiding sleep. However, recent updates and changes have led to widespread user dissatisfaction, primarily concerning its pricing model, user interface, and the introduction of AI features.

What users like

  • Content is effective for managing anxiety and stressR26R82R99R149
  • Helpful for sleep with various sleepcasts and musicR8R158R185R198
  • Offers a wide variety of meditations, exercises, and sleep soundsR35R82R149R256
  • Ebb (virtual therapist) is helpful for some usersR26R88
  • Long-term users report life-changing benefits and consistent helpR192R241R266R288

What users complain about

  • Most content is locked behind a paywall, making the free version nearly unusableR6R11R14R16
  • User interface (UI) and navigation are confusing and cluttered, making it hard to find content or resume coursesR18R20R27R30
  • Frequent bugs, crashes, and performance issues, including slow loading times and login problemsR8R19R31R41
  • Pushing AI features like Ebb and AI-generated content is a significant turn-off for many usersR10R21R24R25
  • Original content and beloved features, including meditations by Andy Puddicombe and the 'Wake-Up' series, have been removed or are harder to findR1R3R7R12
  • Concerns about data privacy and collection of personal informationR32R72R182
  • Lack of offline functionality for downloaded contentR199R258
  • Customer service is unresponsive or unhelpful, especially regarding refunds or account issuesR40R44R45R68
  • App requires constant login, which is inconvenientR28R110R132
  • Notifications are intrusive and cannot be fully customizedR17R25

Latest update · v8.21.1

What the developer says changed (the verdict above weighs this against what reviewers report):

Thanks for using Headspace! This update includes bug fixes and performance improvements. As always, if you run into any troubles, let us know at [email protected]

Recurring themes

Paywall & Value negative
Many users are frustrated by the extensive paywall, stating that almost all content, including basic breathing exercises, requires a subscription. They feel the app is no longer free or functional without paying, contrasting with its past offerings and free content available elsewhere like YouTube. The subscription price of around $5 a month or $70 a year is considered overpriced by some for the limited free content.R6R9R11R14
UI & Navigation negative
The app's user interface has been widely criticized for being chaotic, cluttered, and difficult to navigate. Users miss the older, simpler layout, especially the 'Today' section and clear daily routines. They struggle to find specific meditations, resume courses, or create playlists, leading to decision fatigue and frustration. The current design is seen as prioritizing engagement over user-friendliness.R1R15R18R20
AI Integration negative
The introduction and prominent pushing of AI features, particularly the 'Ebb' chatbot, is a major point of contention. Many users feel AI has no place in mental health care, find it harmful, or simply do not want to interact with it. They report constant notifications and pop-ups for AI that cannot be disabled, and some suspect AI voices or scripts are used in meditations, which they find soulless and inauthentic. This shift is seen as moving away from the app's original human-led meditation focus.R10R21R24R25
Bugs & Performance negative
Users report frequent technical issues, including app crashes, freezing, slow loading times, and problems with audio playback (e.g., missing narrator in sleepcasts). Login issues, such as failed authentication or being forced to log in repeatedly, are also common. These bugs significantly disrupt the user experience, making the app frustrating to use, especially when trying to find calm.R8R19R31R41
Content & Focus Shift negative
Many long-time users feel the app has lost its original focus on simple, guided meditation, particularly with the departure of founder Andy Puddicombe and the removal or hiding of his content. The app is perceived as becoming a 'mental health app' or 'everything app' with therapy modules, exercise, and other wellness content, which dilutes its core meditation purpose and makes it feel less authentic. Some users also note a lack of new content in certain areas like sleep.R1R3R7R12
Effectiveness for Anxiety & Sleep positive
Despite the numerous complaints, a significant number of users still find Headspace's content highly effective for managing anxiety, reducing stress, and aiding sleep. The meditations, sleepcasts, and breathing exercises are praised for their ability to calm users, help them through difficult moments, and improve overall well-being. This positive sentiment often comes from both new and long-term users.R2R8R26R82

Who it's for

Headspace is for individuals seeking guided meditation, sleep aids, and tools for managing anxiety and stress, especially those who are new to meditation or looking for a comprehensive wellness app R26R82. It is not for users who prefer a simple, meditation-focused app without AI or therapy features, those on a budget, or users who prioritize a seamless, bug-free user experience R11R21.

Evidence note: The recent reviews skew heavily negative, with a significant focus on the paywall, UI issues, and the introduction of AI. While there are still positive reviews praising the content's effectiveness, the volume and detail of negative feedback suggest a strong downward trajectory in user satisfaction compared to the lifetime rating. The developer's notes mention 'bug fixes and performance improvements,' but recent reviews directly contradict this, with many users reporting new or ongoing bugs and performance issues.

Frequently asked

Is Headspace free to use?
Headspace offers a free trial, but most content, including basic breathing exercises and meditations, is locked behind a paywall, with a subscription costing around $5 a month or $70 a year R6R11R14.
Does Headspace use AI?
Yes, Headspace has integrated AI features, including an AI chatbot called 'Ebb' and some users suspect AI-generated voices or scripts in meditations, which has been a significant point of dissatisfaction for many R21R24.
Are there issues with the Headspace app's performance?
Yes, many users report frequent bugs, crashes, slow loading times, login problems, and issues with audio playback, despite recent developer notes claiming bug fixes and performance improvements R8R31.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R26] 5/5 · US Incredible: This app has been so amazing and helpful to me. I have struggled with anxiety and depression for years, and this app has been amazing to help me calm down when I’m spiraling. Ebb (virtual therapist) has helped me more than my therapist has in a long time. I am able to talk things through when I am in a spot where I can’t grasp what is going on. The fact that this is available to me at
  2. [R82] 5/5 · US Best app!: This app has been a huge help in managing my anxiety and stress. There’s so much amazing content for all kinds of situations. The exercises, yoga sessions and guided content have made a difference for me. I’m so grateful I found this app 4 years ago. Thank you for creating something so helpful and supportive.
  3. [R99] 5/5 · US Sensational: I’ve been using this app for over a month now. Just recently went through a nasty break up of 9 years. We have 4 kids. To summarize, you can’t fix something if both aren’t willing. And you simply cannot make someone see who you really are, if they don’t care enough to see you. This app has been helping me move on, heal and find myself again, so one day I may find joy again. The only 5
  4. [R149] 4/5 · US Using meditation to reduce stress and anxiety: i’ve been using Headspace for meditation sleep. i’ve been use this app for about a month and now and it helps you have a good variety of meditations and breathing exercise exercises. They also give you CBT therapy that you can listen to they give you sessions to do every day what i found interesting is how the app connects to psychological concepts th
  5. [R8] 4/5 · US Updating (for me): Basically I use this every night and it helps me so much with like everything but the problem is that whenever I listen to a sleep cast the pause, rewind, and fast forward thing when my mobile is locked never shows up and then I have to upload it and then it’s a one time use thing and then it just stops working and the problem is that whenever I come to the App Store to update A
  6. [R158] 5/5 · US AMAZING!!!!!: This app is the best for helping me fall asleep! Definitely recommend this app Headspace
  7. [R185] 5/5 · US Love!: My husband and I started using music to help us fall asleep. I love this app because I can quickly find something soothing and control how long it plays for. He uses our Bluetooth speaker with a music subscription. Sometimes, crazy wild non-soothing songs play. (We have different bedtimes due to work schedule differences). I also love the different calming things. Played a breathing exercis
  8. [R198] 5/5 · US Great for focusing: Love this app. I mostly use it for focus and sleep music. I wish they would add to the music library more. It would also be nice to be able to fast forward 15 or 30 seconds when playing music to easily skip through parts you don’t like.
  9. [R35] 4/5 · US Comprehensive and useful: There are a lot of different things to take use, meditation, exercise, sleep sounds. These are great. I also find the clean design appealing. It takes a bit of searching to find the voice that works for me. Some age variety among the coaches would be an improvement to include people over 40. Aside from that I I much prefer this to other similar apps.
  10. [R256] 3/5 · GB Fix the dashboard: I love this app and the amount of features and specificity of meditations etc is amazing, and it makes me feel well equipped to think I can handle what life throws at me. The annoying thing is the amount of space their AI feature takes up (I don’t want to talk to it!!!) and how the dashboard should be more personalised. It is not recommending me useful things, instead I am diggi
  11. [R88] 4/5 · US Love this app! Recent problem.: Hiii! I love this app! I have been using it for years. I love the addition of Ebb. Ebb has really helped me! I really recommend the app! One recent problem has been happening since yesterday. It will tell me to update the app and there is no “x” button to click out so you are forced to update. I NEVER mind updating! So of course I clicked on the update button and u
  12. [R192] 5/5 · US 10 year user: Used HeadSpace for 10 years. Changed my life in every way for the greater. Less stressed, more grounded, clear and calm. Best App I’ve used
  13. [R241] 5/5 · US Learning to observe the mind: Headspace is my daily go-to. I’ve been using the app for years! Love Andy’s meditation wisdom insights as well as his sense of humor. I can honestly say its changed my life for the better.
  14. [R266] 5/5 · GB Amazing help: I’ve been using this app for over 10 years for meditation, anxiety and sleep. It has genuinely increased my quality of life and given me so many tools to use in day to day life
  15. [R288] 5/5 · GB Just wonderful: I got into headspace several years ago. I love that there are a number of ways to use it, and as my life has changed I have always found relevancy in the app. Including with my children and Headspace’s Monsters Meditations, sleep guidance, timing options and varying lengths of lessons. I’ll always recommend!
  16. [R6] 1/5 · US Money grabber: I downloaded this app because I loved their content on Netflix for sleeping, turns out you have to pay for practically every single thing. It’s only $5 a month, not bad, but unnecessary. They post on YouTube for free. Making others pay for this app is absurd when I can easily find your content elsewhere. According to others, this app used to be fully functional and FREE. Why change
  17. [R11] 1/5 · US WHAT THE HELL!?!: Bro, Istg this app actually sucks. You need to freaking pay for everything!?! You can't even do breathing exercises! EVERYTHING COSTS MONEY. If you want a real app that helps you with self care, I suggest using Finch. In Headspace, you can't even do anything! This really pisses me off. Headspace needs to fix this.
  18. [R14] 1/5 · US not worth it: I used this app for years. took a long break from it and redownloaded it recently only to find absolutely everything has ben blocked off with a subscription. the app is completely useless now. It was nice a great tool I used in my daily life for anxiety and insomnia. Now it’s become a subscription only app. extremely disappointing.
  19. [R16] 1/5 · US Paywall: This app used to be great. I returned to it today after some time away only to find the entire app locked behind a pay wall. So much for easy stress relief!
  20. [R18] 3/5 · US Love the content-Hate the App: I've had the app through two "upgrades". The content is wonderful, but the app's organization has now gotten so bad succeeding changes that if it gets any worse, I will drop it.
  21. [R20] 2/5 · US Not great: App has always not had great UI and recently it’s gotten so much worse. Requires you to answer question after question to just open up the app each time. It’s so infuriating.
  22. [R27] 3/5 · US App Needs Work: I love headspace, but looking at older videos the old home page with “morning, afternoon, and night” specifics was way better than what they have now. The continuous scrolling on the home page and sections offers too much to the eye without the option to do any specific saving like playlists beyond favorites. Having the ability to create our own playlists or create a queue (if the
  23. [R30] 2/5 · US Not Great: Better apps have got to exist, right?! Interface was not intuitive, and content was difficult to find again after listening to once (unless you “favorited” it). For the price, this is not the introduction to meditation that I’d hoped it was. There was some educational content that may make it redeeming, but…Spend your money elsewhere.
  24. [R19] 1/5 · US Can’t even log in: Tried direct SSO and two different platforms including Google and Facebook and keep getting a “failure to authenticate” error even after allowing me to reset my password. Tried both the application and website - both give the same errors. App making you more stressed is not helpful and no accessible link to go to contact or help signing in so here it is in a review - cannot even
  25. [R31] 1/5 · US Crashed: The app is great bur with the update it’s not working at all anymore. It won’t even load.
  26. [R41] 1/5 · US Loss Quality After Free Trial: My app hasn’t worked the same after I started paying a subscription. I can’t listen to sleep casts, as the audio is bugged and the narrator is missing. Bluetooth speaker never coperates.
  27. [R10] 2/5 · US No AI please: I decided not to subscribe due to my customer service ticket being directed to AI.
  28. [R21] 1/5 · US AI doesn’t belong in mental health care: Preface: Yes I understand that this app isn’t a substitute for medical care. AI therapy is incredibly harmful, it enables dangerous behaviors. Not only is it in the unavoidable ai therapy model in this app but it’s also rampant in the voices. Not all of them are human. The scripts are not all human. The titles, art, etc are so clearly AI. Robots should not
  29. [R24] 1/5 · US This app has gone downhill: I initially used Headspace when I started meditating over a decade ago. I stopped for a few years because I couldn’t afford the increased pricing. I decided to download it again recently (Spring 2026) for another trial period and was so disappointed. Now the app is busy, not focused on the simplicity of mindfulness and meditation. The worst thing is that it now pushes i
  30. [R25] 1/5 · US Disappointing: This used to be my favorite app. Now with the overwhelming amount of AI and absolutely ridiculous and annoying pop ups this app is getting deleted. Congrats instead of lowering my heart rate I have increased my rage. Why is it that I HAVE to chat with a coach every time I open the app? GOD FORBID A GIRL WANTS TO DO A BREATHING EXERCISE IN A MOMENT OF PANIC BUT NOOOOOOOOOO SHE HAS TO
  31. [R1] 3/5 · US Bring the Wake-Up back please!: Please bring the wake-up back to be available on the Home Screen during any time of day. Watching it in the evenings has been part of my wind-down routine for years. I can get meditations anywhere. I’ve stayed with Headspace for years because of the Wake-Up. If it doesn’t come back, I’ll probably cancel my subscription.
  32. [R3] 1/5 · US It’s not the same: I used this about years ago and it just isn’t the same it’s really a shame… I used to love it and found it super helpful,
  33. [R7] 5/5 · US No Andy: I’d used the app for years. Recently I noticed that it was harder to find the meditations led by Andy. Then I found out that he had left. He was my favorite and had the most calming voice. I couldn’t get comfortable with anyone else. The leads either had voices that were creepy or had a serious vocal fry. I recently left the app.
  34. [R12] 1/5 · US RIP Headspace: A big corporation bought Headspace and messed it up. Andy, the monk who founded it left and now it’s run by some jerk from DoorDash. The app used to be a good meditation app for beginners around 2018 and before, but it’s now full of woke ideology and coercive scam marking for therapy. It’s now a cruddy mental health app instead of a quality meditation app. The shiny animation exteri
  35. [R32] 1/5 · US Data harvesting scam: Not able to delete my account without cancelling a subscription. My “free” subscription expires in 3 years. Response from support was, “sorry, but we’ll be happy to help you in 2029!” Do not sign up for this if you value your privacy.
  36. [R72] 3/5 · US Too much private information collected: I was going to download and pay for headspace but I looked at all the private information the app is collecting like location, user content, search history etc and it was a dealbreaker.
  37. [R182] 3/5 · US Privacy?: I have not dared to use this app at all, nothing in the terms of service builds confidence that my sensitive data stays private.
  38. [R199] 4/5 · US Doesn’t work when offline: The content seems to help me sleep but it’s disappointing that it doesn’t work when offline. I was on a plane and wanted help sleeping, but the app just sat on a white loading screen. I’d listened to content to help me sleep before, so I just wanted to access that! The help says there’s a download option but I can’t find that.
  39. [R258] 3/5 · GB Demands online connection: I tend to use this when I need to distress with the data off in places where I don’t get a reception. I download everything at home. It’s a completely different experience that makes the app more awkward and stressful to use right at the point you’re trying to find some calm. Add into that, I went into it today to be told I have no downloads. System settings tells me I
  40. [R40] 1/5 · US Cheaters - billing scam: Terrible billing experience. I canceled my Headspace subscription during the trial period, as allowed, and still got charged a few days later. That is unacceptable. A company promoting mental wellness should not create stress through questionable billing practices. Be careful before starting the trial and keep proof of cancellation.
  41. [R44] 4/5 · US Dissatisfied: Don’t bother. app doesn’t create calm and their customer service creates the opposite of calm.
  42. [R45] 1/5 · US Lousy customer service: I subscribed to Headspace in February. I had also subscribed about five years ago. In March, Headspace connected me to that old lapsed subscription. I couldn’t get in with my new password. To access Headspace I would need to buy a new subscription. I put in a ticket but this fell through the cracks, evidently. I would warn anyone whoever ever had a subscription that lapsed
  43. [R68] 4/5 · US Won’t issue refund (Update: refund issues): Unfortunately I have to leave this review after requesting a refund and being told that it is not possible, for no reason other than it sucks to suck. I mean that’s basically what they told me, that they just can’t offer it to me because that’s their policy! Even though I will never use the app and just forgot to cancel the recurring charge! Thank you he
  44. [R28] 1/5 · US Inconvenient: Inconvenient to have to log into my account every single time I open the app and it won’t even let me autofill the email/password.
  45. [R110] 3/5 · US Failed authentication: This is a very good app however, it keeps kicking me out and forcing me to log back in. When I use my login it says authentication failed try again. I have tried numerous times. I paid for this app and my subscription does not end until September. This needs to be fixed immediately.
  46. [R132] 3/5 · US good enough i guess: constantly asks to login, very annoying
  47. [R17] 2/5 · US Notifications are all or none: Please enable a way to disable all notifications except meditation reminders. This is how I have the settings, but I get other notifications about health checks and other spam notifications I don’t want.
  48. [R9] 2/5 · US New Version Sucks: App was amazing, genuinely amazing. Then they updated it and you have to pay for literally everything… no thank you, especially not the amount they’re asking. Just go on YouTube and search what you want to watch from creators similar; for free.
  49. [R15] 3/5 · US Needs a shuffle feature: I used to love Headspace back when the app had a daily routine. Now I just feel overwhelmed with the amount of content. A feature that randomly selects a session would reduce decision fatigue. For now, I’m finding a different meditation app. But if Headspace ever installs a shuffle feature or reintroduces the Daily Routine feature, I will happily come back to Headspace and
  50. [R2] 3/5 · US It’s…ok?..: It’s really great like I love the sleepcasts, but otherwise….i don’t know
  51. [R22] 3/5 · US Free Trial Doesn’t Have Much Content: Seems like it would be a great app but when I sign up for a free trial, it’s supposed to be designed to make me want to buy into the app. It’s impossible for me to want to do that when everything good seems to be locked. Only a few 3 minute breath work videos available from what I have seen.
  52. [R34] 1/5 · US Using AI: Cancelled as soon as i saw the new AI feature. Very irresponsible given how we’ve seen AI act in these sensitive situations.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store