The Sims™ FreePlay
The Sims FreePlay offers an engaging life simulation experience with extensive building and character creation, but it is frequently hampered by pervasive technical issues, slow progression, and aggressive monetization that contradict its 'FreePlay' title.
The Sims FreePlay is a mobile adaptation of the popular life simulation game, allowing players to create Sims, build houses, and develop relationships. While many find it fun and addicting, recent reviews highlight significant issues with bugs, slow task timers, and in-app purchase pressure.
What users like
What users complain about
- Frequent game-breaking bugs, crashes, and loading errors prevent users from playing or resuming saved games.R5R6R21R33
- Tasks and building processes take excessively long, forcing players to wait hours or days for completion.R26R39R41R48
- Aggressive monetization with many features and customizations locked behind in-app purchases or long grind times.R5R10R14R17
- Recent updates have negatively impacted graphics, user interface, and overall gameplay experience for long-time players.R38R133R227R232
- Limited customization options for Sims and houses without paying or extensive grinding.R2R14R59R60
- Some users report inappropriate or 'sus' blurred content.R7R139
- Game mechanics are often criticized for being less realistic or comprehensive compared to the PC version of The Sims.R1R2R11R12
Latest update · v115.1.272564
What the developer says changed (the verdict above weighs this against what reviewers report):
Sul Sul! The On The Case story reaches its finale with Heist Stakes. Here’s what’s unfolding: - A Matter of Framing: Face off at a museum after hours - A Toast to Trouble: Influence a high-society gala as tensions rise - A Spy Who Helped Me: Craft tools and tactics with a new contact - Bank On It!: Face off in a bank where everything is set - The Final Rendezvous Look: A sleek undercover style delivered to your inbox The pieces are in place…it’s time to make your move, Simmers.
Recurring themes
Who it's for
This game is for players who enjoy life simulation games and are looking for a free-to-play mobile experience, especially those who appreciate extensive building and character creation R30R57. It's suitable for casual players who don't mind long task timers and are patient with progression R14R60.
Evidence note: The recent reviews skew heavily negative, focusing on technical issues and monetization. This contrasts with the high lifetime rating, suggesting a recent decline in user satisfaction or an accumulation of issues over time. The developer notes for the latest update are vague and do not address the widespread technical problems reported by users.
Frequently asked
Is The Sims FreePlay truly free?
Why does The Sims FreePlay take so long to do tasks?
Are there many bugs or glitches in The Sims FreePlay?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R3] FUNNNNN: This game is literally amazing and sooo fun I could not stop playing it and it teaches you a lot about life and how sometimes it is not perfect butttt there is a bunch of funnn exciting things to
- [R8] Fun: Smiles the whole time!
- [R9] My favorite game: It’s funny fun and good for ages 7 years and up that’s my opinion it’s such a good game and it’s free so great deal
- [R14] This game is for you: This game is so chill and fun !If you like the .Sims you will love this game I wish it had more customize that was free but I still love this game.
- [R15] good: It’s fun and it’s also appropriate for kids because well a little bit because they were in the shower they blurt it out so they can’t see any thing and you can build house houses build new characters and yeah this is an awesome game .
- [R30] This game is great: You can make characters build city’s and much more this game should be a five star
- [R57] The sims free Play: I enjoy this game a lot it is fun game to play but I Wish it was more options to put more accessories on the sims face like earrings, more tattoos to place at instead of one , More options on piercing belly piercing’s , nose piercing’s and more ear piercing’s like a lot of options for the game to be even better I been playing this game sense I was young , it’s really a interest
- [R69] I love it: One of my favorite features is personally the farm because of how many Samoans you make and you don’t have to send your Sims to work for eight hours. I also love how you can build a story as you build the buildings. I would say nine out of 10 game, especially for the Sims on an iPad or phone. I love it.
- [R24] I love this game so much: I love this game so much and, there is no ads so I can just relax and just play the game without having any distractions or ads this is why I love and rate this game 5 stars ⭐️⭐️⭐️⭐️⭐️So I urge you to download and play this game, it is just so fun and amazing and awesome 🤩. Thank me later
- [R34] Soooooo fun: It’s the best time in the whole entire world for everyone and they have no ads but you get to choose if you want ads it’s so fun and also you get to have children in the game
- [R29] Good game ⭐️⭐️: it’s so funny and so true that I love it when I get a notification from the app and it says that I am a new level in sims 🌹🌹❤️❤️
- [R42] Slay: I love the game so much it has a lot of ways to survive And things u need for life
- [R5] Not what Sims is about: The game will require to setup neighbors and if you don’t have social media you won’t be able to pass that quest and then there is no storyline. They essentially force you to connect your accounts to keep playing. That’s the first red flag. Updates would never download on WiFi or cellular. I restarted, tried other games, and it still wouldn’t download. Also it tries to make
- [R6] Cannot Resume Game: I have been playing for a year and a few weeks ago I got the Living Teddy from the market, but it has a bug that does not allow you to return it to inventory. Support apparently fixed it, but I could only return it to inventory once and, then, it bugged again. So, I decided to save game and delete and reinstall. Now, I cannot load my saved game; I get up to 100% / 99% downloade
- [R21] Please stop: This is the second time my game has crashed during several challenges going on, and when it comes back on, I lose all progress. All of my sims were busy doing long tasks, and when the game finally loaded all my sims had stopped what they were doing. I’ve spent tons of money on this games and it keeps cheating me.
- [R33] Keep glitching out: I like this game so much but I always have to stop playing it because every time I get deeply into it the game begins to glitch like now. I’m in the middle of a 14 day development and now because of the game is glitching out. I’m not going to be able to finish it and the thing that irritates The most is how much money I’ve actually invested into this game because I really like
- [R26] Building supplies take to long: There needs to be a better way for a player to get building supplies than the painstaking long process of getting them ever so often from the community garden. This slows the game down WAY to much
- [R39] Yikes: This game is so slow and everything takes literally forever. It’s also nothing like the actual sims game
- [R41] The game fun but let’s get ambitious.: I’m tired of waiting for days or hour for task in the game.This cause people to not enjoy the game because it doesn’t go with are schedule I alway, having to set alarms or forget my sims that aren’t doing task need with a love and hate relationship this cause many people to delete and reinstall, the app.With this saying I hope you listen I’m and ambitious per
- [R48] Love it: Ok so I really love this game but I feel like some stuff takes forever and it’s a bit pricey to do stuff also I think it would be fun to have mini games like curing patients at a hospital or baking but not like watching your sim do it but like actually doing the stuff also I feel like it takes forever just to level up your sims age like I don’t want to be stuck with a baby sim for ages p
- [R10] Sims FreePlay: This game is great! I’ve played it for so many years and I still love it to this day! I just wish that it had a money cheat, because it’s really hard to do certain things in the game without a good chunk of money. Other than that, it’s awesome! I hope this one doesn’t get removed because I have so much progress and I’ve spent hours building and creating things!
- [R17] Confirm in game purchases: Love this game but wish they would have a button before you spend LP or SP in the game to confirm you want to. Countless times I click fast and waste so many LPs and SPs. Gets a little annoying! Most other games have that feature
- [R38] Tired of useless updates: Hi, been playing this game for a long time (close to 5 years) and am over the update. The main screen is too busy. When Sims last updated the main screen, I almost deleted the game, now I’m really trying not to. I’ve spent a lot of time and money on this game just for it to be too busy and practically useless… I don’t understand what was wrong with it to make the image of
- [R133] A test of patience: Each update makes the game less worth my time.
- [R227] Love the app hate the new unnecessary updates: I have played this game for 10 years and I love it but the updates the past two years are awful. The new graphics make the game look cheap. Please go back to the old graphics.
- [R232] No more updates: Stop enhancing the graphics, and work on more detail for game play instead. I hate how everything looks now. There are too many quests, etc. at one time. I used to relax playing this game. Not anymore. It’s stressful.
- [R2] To make it 5 stars this app needs…: Realistic Life • 🧍 Different body types and heights. • 😊 A deeper emotions system (happiness, sadness, anger, fear, jealousy, boredom, etc.). • 🧠 Unique personalities for every Sim (social, shy, lazy, generous, intelligent, hot-tempered, etc.). • 🥶 Sims reacting to weather by feeling hot or cold and dressing appropriately. • ☔ Automatic umbrella use when it rain
- [R59] Update: I hate it it’s ugly the hairs are ugly the face is ugly this is so unfair to the mobile sims players
- [R60] More UPDATESSS pleasseeee: I love this game because it’s so fun and addicting!!! It’s a great way to pass time when you are bored! However, there are some things that would improve this game experience. We NEED more variety of clothes, skin colors, hairstyles, and face shapes!!! I understand that as you advance you get more variety of clothing items but seriously….we need more hairstyles…and bett
- [R7] THIS GAME IS SO SUS!!!!: This game has to be the most Sus game ever. They literally have some Sus inappropriate naked blurred stuff. And you can do ANYWHERE. Anyway fix THIS GAAAAMMMMMEEEE RIGHT NOW!!!!!!!
- [R139] Good but not great: Ok the sims game is cool and you can earn money and stuff. I’ve been playing this for a long time and yes this is good. But my game crashes sometimes. My genuine concerns: this game has some “adult stuff” going on in it like “doing it” which is weird for this game and my sister used to have it but she got rid of it because of that reason. Another is why is there a no clothes o
- [R1] Upset: I am upset that I do not get to start with a kid start with a house. Start with a job start married. It’s very annoying. I wanna start playing right away.
- [R11] If you guys made sims 4: Can u add it on mobile and tablet? I don’t like freePlay.
- [R12] Mala calidad: No es como el suma móvil
- [R182] Sims: I love this game but this new update to the free play may have some glitches. I find too often my cash/coin rewards are not always given to me. I've lost lost a lot of social points I purchased with candles during a crafting challenge. I would buy a capsule with candles and it says I got socials points but when I claim them it's never rewarded to me. Same with simoleon cash. I used keys that
- [R204] Bug après mise à jour: Cette dernière mise à jour fait buguer l’application arranger ça
- [R22] Don’t waste your time: The people that made this game are greedy. Make it free. It’s sims free play. And stop making us bust our butt all day to get ONE progression quest done.
- [R88] Why?: It’s called “free play” it shouldn’t cost so much of my money. (BUT, yet you try.) It take too much time to build anything . I should get more simoleons, the longer it takes. It took me 21 days to earn enough simoleons to start a new quest and then another 5 days to complete the quest. Just frustrated. This have to get better.
- [R105] Sucks: Takes hours to do simple tasks, cost money to skip tasks, everything costs real money. Worst sims game ever.
- [R54] Waste money and real time: Almost everything requires money, waiting, or both. The tasks are often meaningless, and I honestly cannot understand why simple actions or basic construction need to take an entire real-life day. It feels like the game intentionally blocks progress just to push players into spending money to skip timers. Instead of relaxing, I found myself doing time management for a m
- [R98] not enough time in the world: some of the tasks take entirely too long. there’s no reason why reading a book or magazine or watching a tv show should take 10-20 hours to complete.
- [R167] Please fix this & the game will be much better!: I like the game but the amount of time “tasks” and “jobs” etc. take is ridiculous! Like why do I have to spend 6 hours washing dishes to get one task done out of like 50. I’ve had this game for so long and haven’t even made it to level 20 because every task takes so long and work shifts are so long. Why do I need to spend 11 real hours talking to so
- [R52] FIX THE BUG!!: The app is unplayable by many and has been for weeks! App crashes and no one can get back in without being booted out. People are forced to restart their games because it has not been fixed it. So much money spent by so many people for the app to not work at all!
- [R87] Annoying: I feel like you guys are greedy. Just let us be able to enjoy the game with all the customizations instead of having to earn things. It’d be so much better. Most frustration comes from limited initial options. And paying to get money out? Like cmon.
- [R97] Okay: Needs more clothing and body modification options
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store