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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

Buffalo Bills Mobile

65
User verdict / 100 High confidence Divided

The Buffalo Bills Mobile app is highly valued by many fans for team news and updates, but recent changes to audio content and persistent technical issues, especially with ticketing and notifications, are causing significant frustration.

4.8★ lifetime (97,294) Free to download since 2011 by Buffalo Bills, Inc. updated 2.7 mo ago recent negative 20% 120 reviews across 4 regions
Audio/Radio Experience Ticketing Issues Content & Information Notifications Performance & Stability
5★210
4★17
3★15
2★14
1★45
recent reviews across 4 regions, vs the 4.8★ lifetime average

The Buffalo Bills Mobile app serves as a central hub for team information, news, and fan engagement. While many users appreciate its content and ability to keep them updated, recent changes to audio streaming, particularly 'One Bills Live,' and recurring problems with ticket management and app notifications have led to a notable increase in negative feedback.

What users like

  • Provides timely team news, updates, and articles.R20R48R53R56
  • Offers exclusive videos, interviews, and photos.R17R18R24R30
  • Allows fans to follow game scores and plays when not watching on TV.R18R57R73
  • Includes features like wallpapers and sweepstakes, enhancing fan engagement.R18R36R72

What users complain about

  • Audio content, especially 'One Bills Live,' is less convenient due to lack of rewind, background play, and delayed availability.R3R13R16R21
  • Ticketing features frequently malfunction, causing issues with accessing, transferring, and managing tickets.R84R109R115R124
  • Notifications are often buggy, failing to clear or being overly frequent.R88R144R151R162
  • The app experiences general performance issues like freezing, connection problems, and video playback errors.R2R22R64R189
  • Some users find the app poorly designed, cluttered, or lacking essential information and analytical content.R12R14R28R58

Latest update · v6.1.0

What the developer says changed (the verdict above weighs this against what reviewers report):

Updates to Bills Bits, including the ability to follow your favorite players for a more personalized experience. Plus, ticketing enhancements and general app improvements and bug fixes.

Recurring themes

Audio/Radio Experience negative
Many users are frustrated with the move of 'One Bills Live' from WGR to the app, citing issues like inability to rewind, lack of background playback, delayed availability of shows, and excessive ads. This directly contradicts the developer's notes about 'general app improvements and bug fixes' as users report new inconveniences.R3R13R16R21
Ticketing Issues negative
A significant number of reviews highlight persistent problems with the app's ticketing features, including inability to access, transfer, or manage tickets, especially on game days. This is a critical functionality for many users and the reported issues contradict the 'ticketing enhancements' mentioned in the release notes.R84R109R115R124
Notifications negative
Users frequently complain about notifications that do not clear, are overly persistent, or are too frequent, leading to annoyance and a desire to delete the app.R88R144R151R162
Content & Information mixed
While many users praise the app for providing up-to-date news, articles, videos, and team insights, others find the content lacking in depth, too focused on fluff, or poorly organized, making it hard to find essential information like schedules or stats.R12R17R18R20
Performance & Stability negative
Users report general app instability, including freezing, connection issues, videos not playing correctly, and high power consumption. Some also mention difficulty updating the app.R2R22R64R189

Who it's for

This app is for diehard Buffalo Bills fans who want to stay updated on team news, articles, videos, and game information R18R20R56. It is particularly useful for those who enjoy exclusive team content and fan perks R72. It is not for users who rely heavily on seamless audio streaming with advanced features like rewind or background play, or those who need a consistently reliable platform for managing game tickets R3R13R21.

Evidence note: The recent reviews show a strong negative sentiment, particularly around the changes to 'One Bills Live' and persistent ticketing issues. While there are still positive reviews, they often express general fan loyalty rather than specific app features, or they predate the most recent issues. The lifetime rating of 4.8 suggests a positive trajectory historically, but the recent negative trend indicates a significant decline in user satisfaction following recent updates and content shifts.

Frequently asked

Can I listen to 'One Bills Live' on the app?
Yes, you can listen to 'One Bills Live' on the app, but many users report significant inconveniences, such as the inability to rewind live broadcasts, delayed availability of recorded shows (sometimes 2-3 hours or even a day later), and the inability to play audio in the background while using other apps or with the phone locked R3R13R16R21.
Are there issues with managing tickets through the app?
Yes, many users report frequent and frustrating issues with the app's ticketing features, including problems accessing, transferring, or listing season tickets, with error messages and failures to load, especially on game days R84R109R115R124.
Does the app provide up-to-date team news and information?
Yes, the app is generally praised for providing timely and up-to-date news, articles, player information, videos, and game insights, keeping fans informed about the team R17R20R48R53.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R20] 5/5 · US Go Bills: Very up to date news, unlike fake Facebook click-bait sites. Keep up the good work!
  2. [R48] 5/5 · US Great Info: Anytime I need to get information on any Bills player the mobile app is right in my hands. Love all of the articles and I’m happy to even get news on Jim Kelly!
  3. [R53] 5/5 · US Bills Fan 👊🏼: Always keeps me up to date, love watching the videos and live feeds after games 👊🏼GO BILLS
  4. [R56] 5/5 · US THE BILLS ARE THE BEST TEAM EVER: It keeps me updated and I love it.I am a kid and I look on this app every day 😊 and I am the biggest fan ever
  5. [R17] 5/5 · US funny videos, great backgrounds and more: This app is great for lots of reasons like funny videos, tuff wallpapers, and has it’s very own news articles and reporters about trades, team news and more
  6. [R18] 5/5 · US It’s great.: You can change the way the app actually looks on your Home Screen. It gives you cool wallpapers. You can buy ticket and when there is a game going on it will show you the score of the game or what time it is. It’s neat and very easy to navigate through. Overall it’s amazing and Go bills🦬
  7. [R24] 5/5 · US Go Bills!!!: I love the videos and insights of the team.
  8. [R30] 4/5 · US All videos: I love all the interviews and videos but, the bills need to atleast amplify the questions from reporters as we can’t hear the questions that are asked, we only get the responses, just pass around a microphone to the reporters in the room
  9. [R57] 5/5 · US Game Time: Nice to see the Bills scoring and plays when not on TV networks in our area
  10. [R73] 5/5 · US Info at Your Fingertips: This app is awesome! I can get timely access to so much great team details. I especially enjoy the player photos. When I can’t view the game on my local tv stations, I can get play by play updates in the app!!
  11. [R36] 5/5 · US Go Bills: I love this app it keep informed about everything. I love all the pictures and give away. Love it❤️
  12. [R72] 5/5 · US Great app: Gives all the updates and o love to enter the raffles they give you all the injury reports and are just amazing go bills
  13. [R3] 1/5 · US 👎👎👎👎👎: On Wgr you could listen OBL when you wanted. On the B app it get loaded 2-3 hrs after the show has ended. Such a fail since you moved it here I’ve only been able to listen ONCE. 👎👎👎👎👎👎👎👎👎👎
  14. [R13] 3/5 · US Video needs rewind feature.: I live OBL and used to listen from the beginning when convenient. Since the show has been on the app, I cannot listen from the beginning until the show is finished. Inconvenient and now I often do not listen to the show. Please correct.
  15. [R16] 3/5 · US One Bills Live: I miss One Bills Live being on WGR550. I could rewind the show on the Audacy app, if I missed the beginning of the show. It’s also hard to leave the show on background to browse.
  16. [R21] 1/5 · US Bad move to take OBL and game calls from WGR.: Made it less convenient by removing content from WGR, and then not making the audio background playback with the app doubles down on the inconvenience. Nothing else to use this app for other than OBL and now my listening time for that show is all but nonexistent.
  17. [R84] 1/5 · US Trouble transferring tickets: Keep having trouble transferring tickets week after week
  18. [R109] 1/5 · US Ticket transfer: Needed some help today on my transfer and nothing is available
  19. [R115] 1/5 · US Can’t get digital tickets that I paid for as season ticket holder: The app just gives an error and says try again later or log out. Better than the previous message that said to call the Bills ticket office that is (for whatever poor management reason) not open on weekends (when they play the games)
  20. [R124] 1/5 · US Terrible. Tickets won’t update / refresh. It’s been since 7/27: Terrible l. My season tickets won’t update or refresh since 7/27
  21. [R88] 1/5 · US Notifications: Just turned on some notifications yesterday. My iPhone showed 2 notifications. Open the app and nothing looks new
  22. [R144] 1/5 · US Badge notifications that won’t go away for 6 months now: Fine app. Hate badge notifications that are persistent. Shouldn’t need to turn them off to get them to go away.
  23. [R151] 2/5 · US No: JUST SHUT UP I GET A NOTIFICATION EVERY TWO MINUTES LETS SAY IM AT A FUNERAL THEN I HEAR EY-EY-EY-EY JUST SHUT UP
  24. [R162] 1/5 · US Make the notifications go away: I’m honestly ready to delete this app. The only app I’ve ever dealt with where the notifications won’t go away on the Home Screen even after you open the app!
  25. [R2] 3/5 · US So so: While the info is great the App is very inconsistent. Sometimes it works other times it just freezes up.
  26. [R22] 1/5 · US Poor effort: Issues connecting at times. Will nor run in the background, doesn’t cast, consumes a lot of power.
  27. [R64] 4/5 · US Problems with app: Errors often appear when clicking on videos. Also content is often lagging behind the Bills’ website.
  28. [R189] 2/5 · US Video playback error: Often, the “up next” video will get a play button error symbol. You have to close the up and reload it.
  29. [R12] 1/5 · US App review: It lacks basic information and is not updated efficiently
  30. [R14] 1/5 · US Horrible!: This app is so poorly designed it’s comical to think people were paid to create it!
  31. [R28] 1/5 · US OBL: Horrible layout- seeking OBl broadcast and on scanning and searching only able to find press releases. No Dan broadcast. Really messing with folks who are out of the area and accessed show via radio app. Not happy
  32. [R58] 1/5 · US Waste of a website: This used to be a really great website. Now it’s all about the advertisements and there is little useful content.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store