Nest

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R14] 1/5 · US Can’t control the temperature: This is a vacation home there’s no where on the app that you can set at one temperature. When calling for help it’s from a 3 rd world country and speak very broken English. The temperature keeps on going to 70. I have a Ecobee with my other house no problems and super easy to control 2 thumbs down and $300 it’s really a piece of junk
2. [R23] 1/5 · US To costly: Can’t seem to change plan. Premium is to expensive
3. [R11] 1/5 · US Terrible: Nest is constantly adjusting temps for energy conservation even though I keep opting out of that offering. Not reliable. Just had one fail after only a couple years. If I knew then what I know know I would have bought something else.
4. [R4] 1/5 · US Insists on changing temperatures on its on: I have tried everything and turned off every smart feature I can find. It still insists on changing temperatures however it wants throughout the day. Pretty sure my electric bill has gone up since we have had the nest thermostat
5. [R47] 1/5 · US I don’t want an ai thermostat, I wanted a remote control thermostat! Not A WOKE PIECE OF GARBAGE!: I’m tired of the device denying service and shutting down the heat or ac in the background. I want a consistent temperature as I set it.
6. [R1] 5/5 · US Mawuena Gnamavo: The features on the app are very convenient
7. [R10] 5/5 · US JD: Love the fact I can control everything from my phone! It also knows when you’re not home it will go into economy mode to a default temperature that you can set!
8. [R28] 5/5 · US One of my most used apps: I love having this app because I’m able to set it when I’m away and my dogs are at home or set it before I get home so it either cools or heats. It lets you know how long it will take for whatever temp you choose. It also tells you how much energy you’re using.
9. [R99] 5/5 · US Nest Provides Total Control: I think Nest is amazing in that it provides one total control of HVAC at home or away. It is so easy to change our environment for both comfort and energy savings. Don’t know how we used to live without it!
10. [R53] 5/5 · US Nest essential: Whether you’re at home or away from home no matter what the season Nest provides you with easy to set home temperatures whether it’s air conditioning or heat that you need. Best of all you can easily set the desired temperature hours before you arrive guaranteeing your home will be at the comfort level you desire and all it takes is a simple log in on the NEST app which is easy to
11. [R65] 5/5 · US Obsessed: I have really had not a single issue with my nest!!! I am obsessed with it!!!! If your thinking about getting best just do it. I always thought they were a waste of money but laying in bed and if I get hot I love how I can just grab my phone and turn my ac on. Or if I’m not at home I can make sure I come home to a cool house in this Texas heat. I am not someone who is all about techy ite
12. [R74] 5/5 · US This app rocks, Google Home sucks.: I have used this app for over 10 years in 3 different houses. It is simple and intuitive, accomplishes what it is designed to do, and helps me manage our energy use and budget. Recently, we were notified that we would no longer qualify for the California energy rebate of $50 per year for using the older Nest thermostats in our primary residence unless we migrate
13. [R48] 5/5 · US Still a better app than Google Home for camera viewing: I am a long-term dropcam/NestCam/Google Home Cam user. The Nest app consistently improved over the years but since Google took it over the app has seriously stumbled. Fortunately many/most (but not all) of the issues have been resolved over the last 12-20 months. Google is pushing everyone to move their cameras over to Google Home. Don’t
14. [R60] 5/5 · US App: This app is much better than google home, please reinstate this app.
15. [R35] 5/5 · US Nest is great app: The Nest app is better than Google Home app in many ways. I wish Google has kept the Nest as an independent company.
16. [R3] 2/5 · US Disconnecting: It keeps losing Google connection and makes you re-sign in too often.
17. [R27] 3/5 · US App doesn’t work: Most of the time the app doesn’t connect or takes a very long time to connect.
18. [R216] 3/5 · US Why does it disconnect so often?: Why does the app (not the thermostat itself) disconnect (“offline”) so often?
19. [R371] 3/5 · GB Inconsistent: Decent when it works, but I get a lot of disconnections whilst trying to look at camera footage or adding a product.
20. [R2] 4/5 · US Clear the Damn Schedule: Wish it was easier to just clear the whole week schedule, not day by day. Haven’t figured it out. Wondering if NEST is in the pocket of the Utility Companies
21. [R16] 1/5 · US Cumbersome: So difficult to schedule thermostat via the app. The sliding scale is annoying and cumbersome.
22. [R17] 3/5 · US Schedule/calendar sucks: It’s so hard to use an adjust. So difficult to get to the exact temperature I want. Then Nest will reset when the season changes I have to go back and edit everything again.
23. [R34] 1/5 · US Scheduling sucks.: The scheduling feature is really not user friendly on the iPhone app.
24. [R21] 1/5 · US Home/ Away: Keeps changing to away when you are home.
25. [R37] 3/5 · US Flips to ‘Away’ while I’m home: It’s very frustrating that it continually goes to the Eco setting as if I’m away from home while I’m working. I have a virtual counseling practice so I’m not walking around all day, and it thinks I’m gone. It’s rude to have to pick up my phone in sessions to change it so I’m not burning up. Wish there was an override to this but I always hit Stop or Stop all and it’
26. [R30] 5/5 · US This app Great the new app sucks: The new apps too complicated and sucks this app is terrific. The old app is terrific.