Google Health (Fitbit)
The Google Health app, a rebrand of the Fitbit app, is widely criticized by long-time Fitbit users for its unintuitive interface, numerous bugs, and inaccurate data tracking, despite some users finding value in the AI Coach and new metrics.
The Google Health app, which replaced the Fitbit app, has received significant negative feedback from recent users. Many long-time Fitbit users express frustration with the new interface, data syncing issues, and inaccuracies in tracking various health metrics. While some appreciate new features like the AI Coach, the overall sentiment is that the app is a downgrade from its predecessor.
What users like
- AI Coach feature is helpful for insights and guidanceR5R22R80R197
- Improved menstrual health tracking compared to the old Fitbit appR219
- New metrics like HRV, breathing rate, and oxygen saturation are available on the Today tab
- Some users find the app helpful for getting fitness on track and monitoring healthR122R244
What users complain about
- New app interface is not user-friendly, messy, and difficult to navigateR1R2R8R11
- Significant issues with sleep tracking accuracy and data loggingR3R12R13R19
- Frequent syncing problems and disconnections with Fitbit devicesR10R17R18R31
- Food logging functionality is poor, clunky, and lacks features from the old Fitbit appR6R9R15R16
- Exercise tracking is inaccurate or fails to log data correctly, especially for swimmingR19R24R25R27
- App is slow, glitchy, and prone to freezingR10R24R26R28
- Loss of beloved features from the old Fitbit app (e.g., sleep animals, badges, meditations, recipes, specific data views)R2R9R14R30
- AI Coach is sometimes repetitive, unhelpful, or provides false informationR21R25R29R70
- Forced Google account migration is a concern for privacy and user preferenceR11R75R92R98
Latest update · v5.03
What the developer says changed (the verdict above weighs this against what reviewers report):
Stability improvements and bug fixes. See more metrics on Today tab, including HRV, breathing rate, oxygen saturation, and more. Tap the pencil icon to add them. See your main sleep and total sleep (including naps) trends easily in the Sleep tab. Naps now count toward a total 24-hour sleep duration. Improved nutrition search. See serving units and calories in search results before logging.
Recurring themes
Who it's for
This app is for users who are new to the Fitbit ecosystem or are willing to adapt to a new, less intuitive interface and potential data inaccuracies. It might appeal to those who value the AI Coach feature and the addition of new health metrics like HRV and breathing rate. It is NOT for long-time Fitbit users who appreciated the simplicity, reliability, and specific features of the old Fitbit app, or for those who rely on accurate and consistent data tracking for activities like swimming or detailed nutrition logging R1R2R6R16.
Evidence note: The recent reviews skew heavily negative, with a strong consensus on issues like UI, syncing, and data accuracy. Positive reviews are fewer and often come from users who have adjusted to the changes or specifically highlight the AI Coach. The developer's notes mention 'stability improvements and bug fixes', but recent reviews contradict this, indicating ongoing and new bugs.
Frequently asked
What are the main issues with the Google Health app compared to the old Fitbit app?
Does the Google Health app accurately track sleep and exercise?
Is the AI Coach feature useful?
Are there any positive changes in the new Google Health app?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R5] Life changing!: I initially made a review when the change first happened to Google Health and gave it one star and stated it was complete garbage. I was so wrong. I’ve used Fitbit since 2012 and don’t like change. However, in the last few weeks I’ve tried to embrace the Ai and give it a chance. That’s where this shines. Before it was only me trying to make sense of the data. Now, whatever I’m curi
- [R22] Impressive: I am really awed by the this app. The insights around my sleeping, exercise and daily readiness I found very helpful. It’s like having a personal life coach with you everywhere.
- [R80] Has bugs that need fixing: Most of the information given out by the AI assistant is great, however the sleep and workout information does not get posted after syncing, and need multiple refreshes and tapping the sleep/fitness section for it to show up.
- [R197] Great ai companion: It a good app not great the most annoying thing is the placement of the pause button in the exercise section , i hit it almost everytime i try to get out of the app while working out …😑
- [R219] Please read!: Google health is great and all, but when it turned from Fitbit to Google health instead almost deleted the app. Please giving notice would have been good, maybe if this happens again let us know. When Google health was Fitbit, the menstrual health (period) tracker was bad, if I added it was late nothing would change the future of it. But now on Google health it’s actually reasonable
- [R122] Best Health app out there: I have a Fitbit and since I switched to Google Health I have been amazed by how good and easy it has been to monitor my health and it has helped me get my fitness on track.
- [R244] Enjoying so far: Better features than previous Fitbit app. Particularly enjoying run/walk mapping and sleep tracking
- [R1] Dislike the new app: The new app after switching from Fitbit to Google health is terrible. It is not user friendly. Go back to the old version!
- [R2] Pointless rebrand: The only good thing about this rebrand is it seems that if I cancel my subscription, I lose access to the annoying AI chat option/floating button. Can’t wait for that to go away. I loved the clean Fitbit interface and now it’s an overwrought mess like all Google apps these days. Am I just cranky because I lost my monthly sleep animal update? Maybe! But I’m considering an Oura ri
- [R8] Fitbit was better: The new design is messy and creates cognitive overload.
- [R11] Revert or lose a customer.: You took a very simple, intuitive app, and made it Google. Which keeps tracks and stores your personal data for years. Not only that, but the UI and UX for this app is terrible. I absolutely hate it and am likely to buy another product. This app is hot steamy garbage.
- [R3] Bugged sleep duration: Many times it doesn’t register when I sleep and the daily sleep duration is not cumulative so it only shows one sleep episode when you sleep two or more times
- [R12] App Update/Facelift: Both my husband and I are frustrated ever since the app updated to Google Health. Our sleep scores are completely off and inaccurate, and the overall look isn’t nearly as easy to navigate as the Fitbit version.
- [R13] HORRIBLE Sleep tracking: Does not capture all sleep. Duration and sleep times don’t match. I can sleep for 11-12 hours (7pm to 7am) and the app will tell me the times were 1am-4am and then the duration is 8 hours. It’s a nonsensical mess. If you stay awake more than 10 minutes during a full nights sleep the app cuts off the previous sleep and counts it as a nap. Naps aren’t included in you
- [R19] Complete downgrade from Fitbit: I literally never review apps but I absolutely hate this app and I used the Fitbit app for years with no problem. Google Health does not log things properly - whether it’s sleep or missing entire workouts, the functionality is just not there. In addition, the UI is not intuitive and looks designed by someone with no consideration of human logic I am seriously consid
- [R10] So slow and glitch filled: I feel completely ripped off because I replace my Fitbit the week before this update. I was supposed to get a free premium membership with that purchase but instead of being to the nice Fitbit app that added to my life it’s to this glitchy garbage app. The AI integration just makes everything so slow and overall just painful to use. I have actually stopped being motivate
- [R17] I hate the switch!: I’m so confused that this app has a good rating…when I look at my Fitbit, it very commonly shows the symbol that indicates it’s not connected to my phone. Then I open the app to sync it and there’s days of data missing. Very unimpressed. The one Fitbit app worked perfectly. ☹️
- [R18] Terrible updates: This app sucks and is so much worse compared to the previous Fitbit app. Terrible interface, loss functionality, and sync problems that can’t be solved
- [R31] Why did Google screw up the Fitbit app??: The Fitbit app was great. It gave me just what I needed. Meanwhile your stupid app won’t even sync to my device. Is that supposed to make me go buy a google device? Because I’ll buy an Apple Watch first. This is so disappointing and I hate that Google has made Fitbit complete garbage
- [R6] Not a good food tracker: I. enjoy the Fitbit as an exercise tracker. However, I have been trying to use it as a food tracker. I find a very hard to track foods that I missed from previous dates and there is no recipe creator.
- [R9] *big sigh*: the AI update we didn’t need. the app is so much more complicated. i miss the sleep animals. i don’t wanna be that girl but c’mon. where are all the sleep meditations? are they taking out the human ones and putting in ai ones? they’ve taken out the recipes now too. so disappointing
- [R15] terrible update/ collab ?: I've used Fitbit for a while now, and it used to be so seamless! You could easily track your steps and log meals without a hassle. Since the update, though, the food tracking experience has become frustrating and wayy less user-friendly!! logged foods aren't displayed accurately, and there’s no more “recently logged” feature so I constantly have to search for the same it
- [R16] impossible to nutrition app: they took something that was seamless and easy in the fitbit app and made it clunky and unusable. so many glitches and it takes much longer to do something that took less than a minute before. i’m sick to my stomach seeing screenshots of the old fitbit interface because it was that much better, and i miss it. i’m not sure i can stick with fitbits after 10+ years of usi
- [R24] Frustrating changes: Not a fan of the new app changes. It’s painfully slow to load information but most importantly the heart rate log is wildly inaccurate. My heart rate on my device is much higher than what it shows on my daily chart. Sometimes by 20 points. I used to use this to track my heart rate for drs appointments but it’s no longer accurate. I’m assuming this also makes my calories burned
- [R25] Absolutely horrible: Insanely bad app. It’s full of glitches. The recorded workouts are incorrect. The AI coach keeps giving false and misleading information. The Fitbit Air results are completely inaccurate. Worst experience ever, just beyond frustrating!
- [R27] Tracking issues: The app will infrequently not track workout loads and is unable to sync the data. At least with a Fitbit air. This is extremely frustrating for a bike ride, GPS connection fails way too often, or sport activity for a couple hours where your phone might be 10-30ft away from you and it will mostly work but that 10-15% of the time is fails for the data to be lost is annoying because
- [R26] Sucks now: Unfortunately with the new update it makes it difficult, to use unclear and glitchy.
- [R28] Useless app - give me back the Fitbit health app: This app functionality sucks. I didn’t ask for Google health. I miss the old Fitbit health. Can’t even add a custom food without it bugging out. Won’t let me type a name for the custom food option so I can’t log it. Useless app
- [R14] Honestly making me consider another brand: I have not updated my app. I’m still on the original Fitbit setup where it had badges and the app worked a lot smoother. All I have heard is problems ever since the new update and I am highly disappointed that badges are no longer available. I am going to deliberately keep my phone from updating the app so that I can stay how it always has been. When my F
- [R30] Need weights scrolling list: I am in desperate need of you to bring back the list of weights where you can just scroll and scroll to see old weights. It is so cumbersome to click year, then month, then week. It makes me cry every time. PLEASE PLEASE PLEASE, I beg of you to bring it back like when it was Fitbit.
- [R21] DO NOT BUY PREMIUM: The FitBit Google health app is awful. I recently purchased the FitBit Air band to track all the metrics and am using the app to build workouts for me. They say the AI Coach can help with the workout plans, but you ask the AI to create or edit something and it never executes your request correctly. I really wish they would improve upon this app because it is horribly laid out a
- [R29] Garbage Since the Transition: I have been a long time user of the Fitbit app and really liked it. But the Google health update seems to have broken the core functionality of the device and app. My device miscounts steps and heart rate , and the AI Coach no longer remembers what it has said in the past, making construction of a training plan difficult at best. Lately, the coach hasn’t even remember
- [R70] Miss Old Fitbit: I miss the old version. I’m having a hard time navigating the new Google Health. The new layout seems like a downgrade. On the old version I used the guided meditations and sound scapes. I can’t even find that on Google Health! I asked the “AI coach” and they would tell me where I’d find it on the app and I followed their instructions but it was not there! Very frustrating when I
- [R75] Forced migration: App forces migration of old Fitbit data which is fine. However, it makes you migrate children’s account without option of not doing so. Also, my kids have email addresses but it says they don’t and forces new email creation. All help articles are essentially usually. Definitely not as seamless as apple. Poor customer support and user friendliness. Do not recommend
- [R92] Google Effed Fitbit: Everything about it stinks other than the improved colors. The name sucks, it’s cloud centric rather than device centric, and It’s a massive privacy invader, requiring GPS and location always on to auto track activity when Fitbit did so easily without either. Go figure why Google wants your GPS? Time for me to get a new activity tracker and ditch Google Health.
- [R98] Disappointing: I’ve had a Fitbit for a number of years and I was happy with the product. But now they are forcing me to make a Google account just to use the product. I do not want a Google account. I guess I am going to have to get a different watch. Just disappointing that they try to force you into things you don’t want.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store