PayByPhone Parking alternatives
PayByPhone Parking users often seek alternatives due to persistent app glitches, login issues, and unexpected fees. Alternatives like ParkMobile and SpotHero offer more reliable payment processing and clearer pricing, catering to different parking needs from daily meters to event reservations.
Why users look for alternatives to PayByPhone Parking
- Users frequently encounter app glitches and non-functional features, making it difficult to pay for parking or even open the app.R1R3R4R8
- The app often logs users out, requires frequent re-entry of credentials, and has issues with saving payment information or favorite locations.R12R16R18R20
- Many users are frustrated by additional fees, such as convenience fees and SMS charges, which they feel are unnecessary or excessive.R6R7R25R33
- Customer service is often reported as unhelpful, difficult to reach, or reliant on AI, leaving users without adequate support for issues like tickets or payment problems.R5R25R47R49
- The app struggles with recognizing parking zones or nearby spots, forcing users to manually find information or making the app unusable in certain areas like San Francisco.R4R7R10R19
The alternatives
ParkMobile is praised for its convenience and widespread coverage, simplifying parking payments across many US areas R55R58R64. Users find it helpful for extending parking time remotely and avoiding tickets R55R58.
Better for: ParkMobile is better for users who value convenience and broad availability across different cities and zones R55R64. It suits those who need to extend parking time remotely and want a reliable app for daily parking needs R55R58. However, be aware of potential service fees R53 and occasional login or verification issues .
Head-to-head: PayByPhone Parking vs ParkMobileSpotHero excels at helping users find and reserve parking in advance, often for events or specific destinations, providing guaranteed spots and sometimes good value R66R68R72R75. It also offers flexible cancellation and refund options .
Better for: SpotHero is ideal for users who need to secure parking ahead of time, especially for events or in busy areas where parking is scarce R78R99. It suits those who prioritize guaranteed spots and appreciate the ability to cancel or get refunds if plans change . Users should compare prices as it can sometimes be more expensive than drive-up rates .
Head-to-head: PayByPhone Parking vs SpotHeroParkNYC Powered by Flowbird is a city-specific app that allows users to pay for parking and extend time remotely, helping to avoid tickets R80R83R86R89.
Better for: ParkNYC Powered by Flowbird is better for residents and frequent visitors of New York City who need to pay for street parking R80R86R89. It suits users who are comfortable with topping up an account, as it often requires a minimum charge of $25 R82R91 and doesn't directly charge cards for smaller amounts . Users should be aware of frequent login requirements and occasional lag .
Head-to-head: PayByPhone Parking vs ParkNYC Powered by FlowbirdParkWhiz is designed for reserving and prepaying for parking, particularly useful for events or in specific cities like Pittsburgh and Detroit R94R97R99R103. Users appreciate its ease of use for setting up accounts and quickly purchasing passes R103.
Better for: ParkWhiz is better for users who want to reserve parking in advance for events or specific destinations, especially in cities where it has good coverage and support R94R97R99. It suits those who value a quick and easy booking process once their account is set up R103. However, users should be cautious as some report issues with parking availability despite reservations R96R98 and difficulty with refunds or customer service R98.
Head-to-head: PayByPhone Parking vs ParkWhizPassport Parking is generally seen as a seamless and reliable app for parking, making payments intuitive and stress-free R110. It offers helpful notifications and reminders to manage parking time R110.
Better for: Passport Parking is better for users seeking a straightforward, reliable app for daily parking payments, especially those who appreciate notifications and reminders R110. It suits users in areas where it is the primary payment option, such as North Shore Massachusetts R113. However, users should be aware of reports of the app not opening after updates R107R109, issues with saving payment methods , and limited customer support when malfunctions occur .
Head-to-head: PayByPhone Parking vs Passport ParkingYou should stick with PayByPhone Parking if you consistently find it easy and fast to use in your specific locations . It's also suitable if you primarily use it in areas where it reliably works and you don't mind the occasional re-login or small fees .
Evidence note: No alternative had too few reviews to judge.
Frequently asked
Why does PayByPhone Parking keep logging me out?
Does PayByPhone Parking charge extra fees?
Can I use Apple Pay with PayByPhone Parking?
Is ParkMobile available in many cities?
Does SpotHero guarantee parking spots?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] PayByPhone Parking PayByPhone parking: App doesn’t work at all when I open it. Only then is the green dots on the screen.
- [R3] PayByPhone Parking Pay feature glitches: Pay feature always glitches and takes a while to actually work bc it will reject all payment forms unless you manually type in your info. Even then some times the page will like bounce and not allow it. And it wont let my card on my apple wallet work either? Ive had this issue on other fast pay apps too. They’ll just reject a normal card? Wish they’d fix that issue bc it’s a
- [R4] PayByPhone Parking Non functional: After happily using this app for years, it has not worked for the past month or so. It doesn’t recognize the parking zone making it unusable. Moved on to another app.
- [R8] PayByPhone Parking Stop working: More than 2 weeks this app is not working! Could not find any location!
- [R12] PayByPhone Parking Upgrades eliminate saved favorites and stored credentials: For at least the last two upgrades, the app has made me re-enter my login credentials. This can be a minor crisis when you’re standing on the curb in a hurry and don’t have all of your credentials memorized. Also, these upgrades somehow lost all of my favorite parking locations. What’s the point of offering a feature like favorites if you
- [R16] PayByPhone Parking Why do I need to log in EVERY TIME I open the app?: Horrible horrible experience. The app forces me to log back in every time I open it
- [R18] PayByPhone Parking Keeps signing me out, recovering password very slow: This is not the first time I tried to pay and the app signed me out, and it said my password was not valid. When I try to recover my password the SMS never arrives. Almost every app I use does not do this. This is one that does and it's a real inconvenience when your sitting in a space trying to pay to park
- [R20] PayByPhone Parking Difficult to use: If you aren’t using this routinely, it is a pain to set up. Then, if (as I did) you misspell your name when you enter your credit card, and do not notice until you are about to hit “pay with this card”, YOU CANNOT CORRECT YOUR TYPO, nor can you re-enter the card info with the correct spelling, as that is a “Duplicate Card”. Can’t wait until I can delete this waste of bits
- [R6] PayByPhone Parking Fees: Stop charging extra fees like SMS I don’t need a text that should be optional my phone is smart enough to set a reminder 😑
- [R7] PayByPhone Parking Awful quality app: Even though I have cell phone signal it absolutely never tells me nearby spots so I have to walk over and look at the number to park. And it charges a $.60 convenience fee! Whose convenience is it? Especially when it doesn’t even tell me the nearby parking lot number and the sign is tiny and far away. And now I also see there’s a $.20 SMS fee. What is that for? Do better pay by
- [R25] PayByPhone Parking Who’s eating this 5 stars??: Horrible app. Blacked out and wouldn’t let me sign up for SMS or even set up an account. Charged me, but I still got a ticket. Then the site they are sub contracted for is totally broken so I can’t dispute or even pay it if I wanted to just be done!!
- [R33] PayByPhone Parking Notifications: Why can’t you enable notifications from the phone rather than send SMS messages and adding an additional charge. If it’s a cost thing why can’t you take money from the parking charge, very frustrating. I’m being billed by PayByPhone for the cost of the parking!
- [R5] PayByPhone Parking Miguel: Once I parked in Miami-Dade and the app was down and I couldn’t login paybyphone to pay, it was activated about an our later and I paid, but of course I got a ticked (they put the tickets via wifi) and did not leave anything in my dashboard, I complained to the M-D Sect of Courts & didn’t care, now I have lawyers trying to collect payment Unacceptable!!!
- [R47] PayByPhone Parking No Customer Service Support: Terrible app, no customer service, not clear instructions, confusing parking services.
- [R49] PayByPhone Parking More reasons this app sucks!: It’s apparently, nearly impossible to get actual customer service. You can communicate with their horrible waste of time AI, and if you search for how to speak with someone, it tells you to use the AI, and also brings up 47 additional, irrelevant “help” articles. They want you to go through the AI in order to possibly get actual help, but that trash AI just sends you
- [R10] PayByPhone Parking Broken in SF: Completely broken in San Francisco, no locations recognized anywhere. What’s the point of this anymore?
- [R19] PayByPhone Parking No longer working in sfo: For the last few months, the app is no longer working in San Francisco error messages all around, even if I type in the exact location it doesn’t work please fix
- [R55] ParkMobile Best App Ever: ParkMobile app is a game changer! It has simplified parking payments. Best thing since sliced bread. Most intelligent cities employ this service so you can use it in several US areas.
- [R58] ParkMobile Great App: I find this app very helpful and convenient to use.
- [R64] ParkMobile Great: Love this app, has almost all zones covered. I use this everywhere, the best!
- [R53] ParkMobile Service Fee Bad: Charging a service fee in addition to parking fee - not good. It’s not a convenience fee, it’s greed.
- [R66] SpotHero Easy to use: This app is very convenient to find a parking space, and it is very easy to use
- [R68] SpotHero Reliable Parking App: SpotHero works exactly as intended, and I have never had any issues with the app or my reservations. Finding and booking parking is quick and convenient, and the student discount makes the already competitive rates an even better deal. It has become my go to app whenever I need parking.
- [R72] SpotHero Great value!: I always use Spot Hero to secure parking! You can’t beat the value.
- [R75] SpotHero Excellent value: Parked at the Hyatt, excellent location and value.
- [R80] ParkNYC Powered by Flowbird Great: Great way to pay for parking and dispute any claims
- [R83] ParkNYC Powered by Flowbird Ray: Easy to use
- [R86] ParkNYC Powered by Flowbird Love it: Makes paying for parking easy and love that you can extend remotely
- [R89] ParkNYC Powered by Flowbird Great app: Saved me a lot of tickets
- [R94] ParkWhiz Worked great!: I just used the ParkWhiz app for the first time, for an afternoon Pittsburgh Pirates baseball game. The last time I had tickets to an afternoon Pirates game I had to park in the Strip District, because I couldn’t find any available parking in town. I used the ParkWhiz app to prepay and reserve parking in the Gateway Center Garage, an easy walk to PNC Park. It worked great!
- [R97] ParkWhiz Customer Support is excellent.: I primarily use Parkwiz in Detroit for the last 4 years. Yes as with any App it occasionally has an issue. Like 3 in 4+ years. Each time I call support and they are courteous and just solve the issue. Not once have they failed. Great company to work with.
- [R99] ParkWhiz Fantastic and easy parking app: Thank you ParkWhiz! I never thought I could love a parking app! First time using was during the NFL Draft in Pittsburgh, where parking was running $100-250 per day and in very short supply. ParkWhiz showed me a $30 security parking garage within a couple blocks of the events. ParkWhiz not only made it easy to reserve and prepay, but also added 3 hours of parking
- [R103] ParkWhiz Fast and Easy.: This is an easy app to use. Once your account is set up, you’ve added your vehicles, and you have a regular place that you like to park, it’s two clicks and you have your parking pass. It takes me 15 seconds to buy a new pass when I need one. They are also responsive to disputes or other issues.
- [R110] Passport Parking Seamless, Reliable, and Actually Makes Parking Easy: Passport Parking is one of those rare apps that just works exactly how you need it to. It’s all fast, intuitive, and stress-free. No more running back to the meter or guessing if you have enough time left. The notifications and reminders are a game changer, and the interface is super clean and easy to navigate. Payments are smooth, receipts are
- [R113] Passport Parking Bad app: This app is awful. I normally use ParkMobile in my neighborhood towns. Unfortunately north shore mass uses this app. It is so bad. It doesn’t remember your parking time enough to realize you haven’t used up the allotted max parking time in a zone. So it won’t let you re park in the same zone when you expire even though you have not parked the maximum time. ParkMobile remembers this. It’
- [R107] Passport Parking Not Working after latest patch…: Usually works great and now it won’t even open up on my phone. Maybe revert back to an earlier build that actually works… I mean just think of all the convenience fees you’re missing out on.
- [R109] Passport Parking Cannot open app: I’m their latest update I can no longer even open the app. Now I’ll be stuck with a parking ticket. Thanks!
- [R36] PayByPhone Parking Nearby spaces don’t work: The app needs to improve in several areas: - Location services - nearby parking locations are not shown and haven’t worked for some time. - Random log outs - frustrating when you’re trying to park and the app has logged you out.
- [R39] PayByPhone Parking RIP off prices spoil otherwise good app: Been using this a while and didn’t mind paying an extra 20p for the convenience … However , recently some car parks adding 50-70p on a £4 parking fee is ridiculous
- [R43] PayByPhone Parking Horrible App: It says it accepts Apple Pay and Amex through the app but both are grayed out, so I had to use a card I never use for a $3 charge. Seems like a poorly designed and glitchy app.
- [R78] SpotHero Spothero is the Best!: If you want to ensure guaranteed parking to attend an event or go to a meeting, this App is the best! I suggest you download and use the App as that allows you to have an account and it captures not only your current reservation, but stores previous reservations that you can easily use to “rebook” that location for an upcoming event. Their support team is also amazing!
- [R96] ParkWhiz Nightmare: I purchased the parking pass for what the app alleged was a 24 hour public lot. upon arrival the attendant refused to open the gate to the lot, he stated the lot was exclusively for monthly clients. The app does not allow you to request a refund, you must email.
- [R98] ParkWhiz Scam: They let Me book a parking spot but didn’t check that the parking lot was already completely full. Couldn’t park. Ended up showing late. Wasted gas. I tried to contact them through phone and app for a refund but they only let you speak to a simple, unhelpful bot. I had to do a charge back through my bank.
- [R82] ParkNYC Powered by Flowbird Minimum Charge is 25: I was trying to park and it was 4.50 for 3 hours but the minimum I can put on my account is 25 so its just useless unless you an actual resident.
- [R91] ParkNYC Powered by Flowbird Absolute scam: I tried to park for one hour. Cost is $5. The stupid kiosk in the street says “touch screen to continue” except the touch screen was disabled, forcing me to download this stupid app. Go to pay my $5 to park and the app insists I need to top off with $25. What an absolute SCAM. Don’t give these criminals your money.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store